New Horizons In-Home Care - Salem, OR

Offers Home Care

82 Reviews

2085 Commercial St. NE

Salem

97301

New Horizons In-Home Care - Salem, OR

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4.3 82

Rose E 2023-04-26 They've helped by taking care of things I can't do anymore. They have people who come in and actually take care of my house. I am a current client of this provider

5 5 1

Tina S_5 2023-04-26 I couldn't do anything without them. They're very diligent about making sure they have someone to look after me. I am a current client of this provider

5 5 1

Shirley S_31 2023-04-19 The services were impactful because it helped my mom. I liked New Horizons In-Home Care Solutions because they kept in contact with us often. I am a past client of this provider

5 4 1

Jaime P_2 2023-03-28 They help me eat and shower. They attend to me well and help the sick. I am a current client of this provider

5 5 1

Judith W_8 2023-03-21 They could improve with the scheduling being different every day and inconsistent. They could improve with regular attendance of caregivers. I am a current client of this provider

5 2 1

Carol K_18 2023-03-21 I'm grateful for the help I'm receiving. The caregiver comes in and helps me with what I need. He runs me on errands. I would recommend New Horizons more, but I was surprised about the fact that I'm a seventy-three-year-old woman and they sent me a man caregiver. I have never had a man caregiver, and that was a new adjustment. I am a current client of this provider

5 4 1

Mark S_32 2023-03-21 I can go to work because of the agency. I have recommended them because of the caregiver. I am a current client of this provider

5 5 1

Bridgett W 2023-03-08 They sent me a caregiver, we love her. She goes out of her way to help. The caregivers have been wonderful, I love them. It is a good match. I am a current client of this provider

5 5 1

Blanche C_2 2023-02-28 They have been very supportive. I like that the caregiver is wonderful, and the staff has all been friendly. I am a current client of this provider

5 5 1

Gordon M_2 2023-02-10 They just make my life easier. The people are friendly. I am a current client of this provider

5 5 1

Hal T 2023-02-10 They showed up for appointments. They get better after a little bit. We had difficulties in the beginning. I am a current client of this provider

5 4 1

Kim H_14 2023-02-08 It has been a positive experience because the caregivers that come really want to help, and they look to do more things. I would recommend them because the communication is really good. I am a current client of this provider

5 5 1

Cherise H 2023-01-26 The impact of the service was very stressful. The agency could improve the secretaries talking over you. I am a past client of this provider

5 1 1

Anna H_6 2023-01-26 I need them to be more dependable. They have been canceling a lot. I am a current client of this provider

5 2 1

Charles L_11 2022-12-30 They help most by cleaning and doing laundry. I like the caregivers. I am a current client of this provider

5 4 1

Diane H_27 2022-12-27 They help me with laundry and cleaning. They are very prompt to call when my caregiver can't get here. I am a current client of this provider

5 5 1

Carl W_6 2022-12-16 What would happen if they weren't there? It is important too us. I like the people involved and just the whole idea of if you need them you can get a hold of them. I am a current client of this provider

5 5 1

Anonymous_6724 2022-11-29 The regular caregiver does everything we need her to. She does meal preparation and bathing and light housekeeping. She attends to the laundry and makes sure that she gets her medication. There seems to be an attendance issues. I think that everyone is having that issue. I am a current client of this provider

5 5 1

Kathleen C_6 2022-11-22 They have helped the most with paying attention to details. I like the providers that they provide, they are very good. I am a current client of this provider

5 5 1

Anonymous_6054 2022-11-21 They come and help by taking me shopping and to the bank. I had a caregiver I liked and then all of a sudden she never came back. I do not know why and it's very upsetting. I am a current client of this provider

5 4 1

William M_32 2022-11-21 Kaitlyn was a huge help to us. I don't know how we would have done it without her. They didn't hire competent people at all; they didn't have the skills needed to be caregivers. I am a past client of this provider

5 3 1

Rudy M_1 2022-11-16 They help me the most by knowing they are here. It helps me start my day. I would like them to let me know as soon as possible if a caregiver could not come. If they let me know soon enough, I can make arrangements. I am a current client of this provider

5 4 1

Jan J_2 2022-10-26 They have quality people. They could be more consistent. I am a current client of this provider

5 4 1

Guy A 2022-10-26 They help me get organized. The people that I got were good. The people are professional, honest, do their job, and take good care of me. I am a current client of this provider

5 5 1

Paz T_1 2022-10-20 They provide me with Spanish people to work with, which makes it better. I like the help they provide to my son. I am a current client of this provider

5 5 1

Joan F_14 2022-10-20 They are consistent, they to take her where she needs to go and do what she needs done. The caregivers actually show up and my interaction with them has been very positive. I am a current client of this provider

5 5 1

Jillian M 2022-09-27 When they do send someone out, that person is helpful. They could get more caregivers. I am a current client of this provider

5 4 1

Kristine W_2 2022-09-14 They clean up the house nicely. I like that she is always on time. I am a current client of this provider

5 4 1

Eva M_4 2022-09-14 The caregiver communicates well with my wife. I like that the people that do the in home care. I am a current client of this provider

5 5 1

Anonymous_6414 2022-08-24 It was nice to have someone here to help me out. They could have trained the caregivers better on the plan. I am a past client of this provider

5 4 1

Janice K_5 2022-08-24 The services really make all the difference. They can do better on finding someone when the person doesn't show up. I am a current client of this provider

5 4 1

James P_17 2022-08-24 The caregiver was able to get delegated for the client's feeding tube. That has been really nice that she knows everything she has to do with the feeding tube for feeding him, giving him his medicines, flushing him out with water, or even giving him his feeding tube when the time arises because it gets changed out every so often. That is very nice. We have gone through a few caregivers but the current one we have is exceptional. She works really well with my son and is very proactive by doing everything that he is interested in. She is able to keep him really engaged. She doesn't take any time off and that shows how much she cares. That is really nice and refreshing. I am a current client of this provider

5 5 1

Andrea J_2 2022-08-11 The provider has helped the most by showing up. I like that they are efficient in what they do. I am a current client of this provider

5 4 1

Anonymous_6311 2022-07-21 His basic needs are taken care of. They aren't communicating with the caregivers. The caregivers aren't trained well enough. They send the caregivers in blind. I am a current client of this provider

5 3 1

Shana T 2022-07-21 The stability of knowing someone is going to show, it makes it a lot less stressful for the client. I like that they actually keep in contact with the clients. Their communication skills are better than anything I've seen. I am a current client of this provider

5 5 1

Sylvia B_11 2022-07-11 I like that they care for me and help around the house, since my mobility is low. They should have better communication. I am a current client of this provider

5 4 1

David R_22 2022-07-11 They have given us kind, and friendly caregiver. They don't bother me too much. They have provided a good caregiver. I am a current client of this provider

5 5 1

Patricia H_31 2022-06-28 They have good staff who know what they're doing, she's right there to help me. The caregivers know what they're doing. I am a current client of this provider

5 5 1

Dianne C_2 2022-06-21 The agency helps with cooking and shopping. I liked that the agency follows through and is helpful. I am a current client of this provider

5 5 1

Laurie W_5 2022-06-16 There's stuff I can't do anymore. She's very good and never hesitates to do what I ask her. I am a current client of this provider

5 5 1

Johanna R_1 2022-06-08 They help me with everything I need done. I'm handicapped. I like that they are very well set up and they are very nice. I am a current client of this provider

5 5 1

Tarrah K 2022-05-10 They have helped the most giving me time to spend time with my other kids. I like my caregivers. I am a current client of this provider

5 5 1

Bette R_1 2022-04-28 I like the personality of my caregiver. It would be nice to know that someone is coming in regularly. There isn't usually anyone available on Mondays. That is difficult to deal with. I have to get meals to my disabled daughter on Mondays. I am a current client of this provider

5 4 1

Sylvia B_9 2022-04-28 The caregivers are willing to go with the flow. We like the caregiver but the office is hard to get a hold of. I am a current client of this provider

5 5 1

Carson C 2022-04-25 They were hired to manage the situation, but it felt like we manage them and the situation rather than just the situation. There were communication glitches in sending the wrong person. There were dangers that were caught. I am a past client of this provider

5 1 1

Mary M_72 2022-04-12 I am able to do things that I wouldn't be able to do without help. The care I have gotten has been fine. I am a current client of this provider

5 5 1

Anonymous_5938 2022-04-12 I am out of my daughter's hair because of the care I get. I like everything about them. They are good people that come to take care of me. I am a current client of this provider

5 5 1

Keifer B 2022-03-16 They can be more questioning on things, I always tell them to ask if they have any questions and they need to actually care about the client's needs than the hours. It differs with anyone's case and with my mother she didn't get the care that she needed for her health and in the flow of things it was more work on me than what we wanted and the caregivers weren't as experienced. I am a current client of this provider

5 3 1

Deborah G_9 2022-03-16 New Horizons In-Home Care Solutions has matched me with someone who can get things done and help me out. I like the caregiver they provided me. I am a current client of this provider

5 5 1

Anonymous_6056 2022-02-28 The services provided me with the ability to have a good night's sleep. The services also provided my mother comfort to have someone with her. The caregivers were friendly and did a good job with my mother. I am a past client of this provider

5 5 1

Nancy G_24 2022-02-18 It helps to have someone here with me. They have provided great services. I am a current client of this provider

5 5 1

Lupe - 2022-01-28 They could have more communication and more caregivers. The caregiver who come, they do a great job. I am a current client of this provider

5 4 1

Betty C_15 2022-01-25 When we have our consistent caregiver the services are great. When it's different people it's less. New Horizons has helped us the most with having somebody come in and be kind. My loved one has a lot of quirks. I would like to see New Horizons improve on the consistency of the caregivers and electronic schedules. Some of the communication is not always great. We love our caregiver and she is outstanding. They have had some problems keeping people. We get it. The electronic scheduling would be outstanding. I am a current client of this provider

5 4 1

Stephanie D_4 2021-12-29 My life is totally different now since I have someone coming in. I get more things done and mentally, I am more upbeat. They are pretty individualized and they direct their care to each individual client. I am a current client of this provider

5 5 1

Gloria H_9 2021-12-16 The service helped my mother have companionship. They should have more caregivers and better trained caregivers. I am a past client of this provider

5 3 1

Danny M_3 2021-11-29 They usually get someone to fill in the time slot for me. They need more staff available for people who call in sick. I am a current client of this provider

5 4 1

Lou Ann L 2021-11-05 They could have a greater impact by giving me services more hours. The girls that I have now are prompt and willing to work with me. I am a current client of this provider

5 4 1

Romaldo C 2021-11-05 They always help me and help me get ahead always. They work very well when they come over. I am a current client of this provider

5 4 1

Joanna H_1 2021-10-20 They was one caregiver was very good and I wish I could have had people like her within the 6 weeks that I was cared for. They provide a great service, but I would like to see improved is the staffing. However it is difficult to get people consistently during the pandemic. I am a past client of this provider

5 3 1

Lance R 2021-10-08 They've taken care of me while I was sick and while my wife had cancer. I now have them help clean the house. I've had nothing but excellent service from them. I am a current client of this provider

5 5 1

Brian T_3 2021-09-28 They have been helpful, but I can do some things on my own so they are cutting back my hours. I am getting through the best that I can. I've only had two people and they have been high quality. The permanent caregiver is a gem. I am a current client of this provider

5 5 1

Louis M_2 2021-09-24 It makes my life a whole lot easier, they clean our floors and change the bed for us. They are dependable to work with. They are always here on time. I am a current client of this provider

5 5 1

Amalia M 2021-09-24 They need to be more consistent and reliable. They're not very thoughtful of the people they care for. I am a current client of this provider

5 2 1

Lisa S_25 2021-08-26 They accommodate to me and send good caregivers. I like their good communication skills compared to other places. I am a current client of this provider

5 4 1

Ralph N_3 2021-08-26 There is a schedule set, and everything gets done. The care we are getting is excellent. I am a current client of this provider

5 5 1

Markus L 2021-08-19 They have been doing everything for me. It is a really good company. I am a current client of this provider

5 5 1

Anonymous_5069 2021-08-09 Some of the administrators there are not polite. It makes it hard to do this. The staff is great, but the schedulers are not. We are really lucky to have gotten the staff that we did. I am a current client of this provider

5 4 1

Tony A_2 2021-07-06 They are very helpful. It has been a positive experience. They help me shower and dress. They meet the expectations that I had for the services. I am a current client of this provider

5 5 1

Helen A_5 2021-06-23 It's not that they need more training; it's that they aren't always able to get to my room when I need them. They do fix me whatever I want to eat. They could have better service for the bathroom. I am a current client of this provider

5 3 1

William F_9 2021-06-14 It helps because I do not have time to always help him. They take him for us. They are professional and they stick to their policies. I am a current client of this provider

5 5 1

Linda F_20 2021-05-13 It was fine, but it didn't have a huge impact. I only had them for four days. I liked that I had someone to take care of my needs. I am a past client of this provider

5 5 1

Lynn A_4 2021-05-04 It has been a positive experience because they do what they're supposed to do. I'd recommend them anytime. I am a current client of this provider

5 5 1

Janet S_22 2021-04-01 They have been able to take good care of me. I like their workers. I am a current client of this provider

5 5 1

Patsy S_3 2021-04-01 The caregivers help me with cooking and cleaning. I really appreciate the caregivers that the company sends me. I love them. I am a current client of this provider

5 5 1

Karol W 2021-04-01 She's been a big help for my wife, as a friend. She helps her emotionally. We've just had one caregiver, but they've been very prompt, polite, and helpful. I am a current client of this provider

5 5 1

Anonymous_4599 2021-03-01 They fix her meals and help her in the bathroom. They need to make sure that people always come. Some of them are too pushy. I am a current client of this provider

5 4 1

Shirley R_8 2021-03-01 They need to show up. They need to cook for me and wash and dry my clothes. They need to show up. I am a current client of this provider

5 2 1

Karen K_26 2021-03-01 She always knows what to do before I have to ask her to do it. They are always on time and know what they need to do. I am a current client of this provider

5 5 1

Steve L_7 2021-02-01 She has gotten to the point where she has a hard time taking care of herself, and this allows me to continue to work and do what I need to do. It would be a lot harder without her. The caregiver that they have with Melinda is phenomenal. I am a current client of this provider

5 5 1

Jon H_6 2021-02-01 They switched out a caretaker. I'm new to this so I don't ask often. Giving the caretakers the things they need like gloves. I've had to provide them. I am a current client of this provider

5 4 1

Donna Goedde 2017-12-27 My mother uses New Horizons for her care needs. I am astounded by the service provided to me. We have a large selection of caregivers to chose from and we feel like issues are resolved quickly. I would highly suggest this service I am a current client of this provider

5 5 1

awesome66 2017-05-08 I requested U have 1 permanent caregiver from the start. It was chaotic with many new worker showing up. I was promised repeatedly U would at the least have 2 permanent workers. I finally asked to cancel Wedensdays because they didn't have a permanent one for that day... They continued to send people for that day only to be sent back. I was having serious anxiety issues over new people showing up. I would not recommend them. I am a past client of this provider

5 2 1

Call (800) 973-1841

New Horizons In-Home Care - Salem, OR (800) 973-1841

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Reviews of New Horizons In-Home Care - Salem, OR

82 Reviews Write a review

Home Care Reviews for New Horizons In-Home Care - Salem, OR

April 26, 2023

By Rose E

I am a current client of this provider

They've helped by taking care of things I can't do anymore. They have people who come in and actually take care of my house.

April 26, 2023

By Tina S_5

I am a current client of this provider

I couldn't do anything without them. They're very diligent about making sure they have someone to look after me.

April 19, 2023

By Shirley S_31

I am a past client of this provider

The services were impactful because it helped my mom. I liked New Horizons In-Home Care Solutions because they kept in contact with us often.

March 28, 2023

By Jaime P_2

I am a current client of this provider

They help me eat and shower. They attend to me well and help the sick.

March 21, 2023

By Judith W_8

I am a current client of this provider

They could improve with the scheduling being different every day and inconsistent. They could improve with regular attendance of caregivers.

March 21, 2023

By Carol K_18

I am a current client of this provider

I'm grateful for the help I'm receiving. The caregiver comes in and helps me with what I need. He runs me on errands. I would recommend New Horizons more, but I was surprised about the fact that I'm a seventy-three-year-old woman and they sent me a man caregiver. I have never had a man caregiver, and that was a new adjustment.

March 21, 2023

By Mark S_32

I am a current client of this provider

I can go to work because of the agency. I have recommended them because of the caregiver.

March 08, 2023

By Bridgett W

I am a current client of this provider

They sent me a caregiver, we love her. She goes out of her way to help. The caregivers have been wonderful, I love them. It is a good match.

February 28, 2023

By Blanche C_2

I am a current client of this provider

They have been very supportive. I like that the caregiver is wonderful, and the staff has all been friendly.

February 10, 2023

By Gordon M_2

I am a current client of this provider

They just make my life easier. The people are friendly.

February 10, 2023

By Hal T

I am a current client of this provider

They showed up for appointments. They get better after a little bit. We had difficulties in the beginning.

February 08, 2023

By Kim H_14

I am a current client of this provider

It has been a positive experience because the caregivers that come really want to help, and they look to do more things. I would recommend them because the communication is really good.

January 26, 2023

By Cherise H

I am a past client of this provider

The impact of the service was very stressful. The agency could improve the secretaries talking over you.

January 26, 2023

By Anna H_6

I am a current client of this provider

I need them to be more dependable. They have been canceling a lot.

December 30, 2022

By Charles L_11

I am a current client of this provider

They help most by cleaning and doing laundry. I like the caregivers.

December 27, 2022

By Diane H_27

I am a current client of this provider

They help me with laundry and cleaning. They are very prompt to call when my caregiver can't get here.

December 16, 2022

By Carl W_6

I am a current client of this provider

What would happen if they weren't there? It is important too us. I like the people involved and just the whole idea of if you need them you can get a hold of them.

November 29, 2022

By Anonymous_6724

I am a current client of this provider

The regular caregiver does everything we need her to. She does meal preparation and bathing and light housekeeping. She attends to the laundry and makes sure that she gets her medication. There seems to be an attendance issues. I think that everyone is having that issue.

November 22, 2022

By Kathleen C_6

I am a current client of this provider

They have helped the most with paying attention to details. I like the providers that they provide, they are very good.

November 21, 2022

By Anonymous_6054

I am a current client of this provider

They come and help by taking me shopping and to the bank. I had a caregiver I liked and then all of a sudden she never came back. I do not know why and it's very upsetting.

November 21, 2022

By William M_32

I am a past client of this provider

Kaitlyn was a huge help to us. I don't know how we would have done it without her. They didn't hire competent people at all; they didn't have the skills needed to be caregivers.

November 16, 2022

By Rudy M_1

I am a current client of this provider

They help me the most by knowing they are here. It helps me start my day. I would like them to let me know as soon as possible if a caregiver could not come. If they let me know soon enough, I can make arrangements.

October 26, 2022

By Jan J_2

I am a current client of this provider

They have quality people. They could be more consistent.

October 26, 2022

By Guy A

I am a current client of this provider

They help me get organized. The people that I got were good. The people are professional, honest, do their job, and take good care of me.

October 20, 2022

By Paz T_1

I am a current client of this provider

They provide me with Spanish people to work with, which makes it better. I like the help they provide to my son.

October 20, 2022

By Joan F_14

I am a current client of this provider

They are consistent, they to take her where she needs to go and do what she needs done. The caregivers actually show up and my interaction with them has been very positive.

September 27, 2022

By Jillian M

I am a current client of this provider

When they do send someone out, that person is helpful. They could get more caregivers.

September 14, 2022

By Kristine W_2

I am a current client of this provider

They clean up the house nicely. I like that she is always on time.

September 14, 2022

By Eva M_4

I am a current client of this provider

The caregiver communicates well with my wife. I like that the people that do the in home care.

August 24, 2022

By Anonymous_6414

I am a past client of this provider

It was nice to have someone here to help me out. They could have trained the caregivers better on the plan.

August 24, 2022

By Janice K_5

I am a current client of this provider

The services really make all the difference. They can do better on finding someone when the person doesn't show up.

August 24, 2022

By James P_17

I am a current client of this provider

The caregiver was able to get delegated for the client's feeding tube. That has been really nice that she knows everything she has to do with the feeding tube for feeding him, giving him his medicines, flushing him out with water, or even giving him his feeding tube when the time arises because it gets changed out every so often. That is very nice. We have gone through a few caregivers but the current one we have is exceptional. She works really well with my son and is very proactive by doing everything that he is interested in. She is able to keep him really engaged. She doesn't take any time off and that shows how much she cares. That is really nice and refreshing.

August 11, 2022

By Andrea J_2

I am a current client of this provider

The provider has helped the most by showing up. I like that they are efficient in what they do.

July 21, 2022

By Anonymous_6311

I am a current client of this provider

His basic needs are taken care of. They aren't communicating with the caregivers. The caregivers aren't trained well enough. They send the caregivers in blind.

July 21, 2022

By Shana T

I am a current client of this provider

The stability of knowing someone is going to show, it makes it a lot less stressful for the client. I like that they actually keep in contact with the clients. Their communication skills are better than anything I've seen.

July 11, 2022

By Sylvia B_11

I am a current client of this provider

I like that they care for me and help around the house, since my mobility is low. They should have better communication.

July 11, 2022

By David R_22

I am a current client of this provider

They have given us kind, and friendly caregiver. They don't bother me too much. They have provided a good caregiver.

June 28, 2022

By Patricia H_31

I am a current client of this provider

They have good staff who know what they're doing, she's right there to help me. The caregivers know what they're doing.

June 21, 2022

By Dianne C_2

I am a current client of this provider

The agency helps with cooking and shopping. I liked that the agency follows through and is helpful.

June 16, 2022

By Laurie W_5

I am a current client of this provider

There's stuff I can't do anymore. She's very good and never hesitates to do what I ask her.

June 08, 2022

By Johanna R_1

I am a current client of this provider

They help me with everything I need done. I'm handicapped. I like that they are very well set up and they are very nice.

May 10, 2022

By Tarrah K

I am a current client of this provider

They have helped the most giving me time to spend time with my other kids. I like my caregivers.

April 28, 2022

By Bette R_1

I am a current client of this provider

I like the personality of my caregiver. It would be nice to know that someone is coming in regularly. There isn't usually anyone available on Mondays. That is difficult to deal with. I have to get meals to my disabled daughter on Mondays.

April 28, 2022

By Sylvia B_9

I am a current client of this provider

The caregivers are willing to go with the flow. We like the caregiver but the office is hard to get a hold of.

April 25, 2022

By Carson C

I am a past client of this provider

They were hired to manage the situation, but it felt like we manage them and the situation rather than just the situation. There were communication glitches in sending the wrong person. There were dangers that were caught.

April 12, 2022

By Mary M_72

I am a current client of this provider

I am able to do things that I wouldn't be able to do without help. The care I have gotten has been fine.

April 12, 2022

By Anonymous_5938

I am a current client of this provider

I am out of my daughter's hair because of the care I get. I like everything about them. They are good people that come to take care of me.

March 16, 2022

By Keifer B

I am a current client of this provider

They can be more questioning on things, I always tell them to ask if they have any questions and they need to actually care about the client's needs than the hours. It differs with anyone's case and with my mother she didn't get the care that she needed for her health and in the flow of things it was more work on me than what we wanted and the caregivers weren't as experienced.

March 16, 2022

By Deborah G_9

I am a current client of this provider

New Horizons In-Home Care Solutions has matched me with someone who can get things done and help me out. I like the caregiver they provided me.

February 28, 2022

By Anonymous_6056

I am a past client of this provider

The services provided me with the ability to have a good night's sleep. The services also provided my mother comfort to have someone with her. The caregivers were friendly and did a good job with my mother.

February 18, 2022

By Nancy G_24

I am a current client of this provider

It helps to have someone here with me. They have provided great services.

January 28, 2022

By Lupe -

I am a current client of this provider

They could have more communication and more caregivers. The caregiver who come, they do a great job.

January 25, 2022

By Betty C_15

I am a current client of this provider

When we have our consistent caregiver the services are great. When it's different people it's less. New Horizons has helped us the most with having somebody come in and be kind. My loved one has a lot of quirks. I would like to see New Horizons improve on the consistency of the caregivers and electronic schedules. Some of the communication is not always great. We love our caregiver and she is outstanding. They have had some problems keeping people. We get it. The electronic scheduling would be outstanding.

December 29, 2021

By Stephanie D_4

I am a current client of this provider

My life is totally different now since I have someone coming in. I get more things done and mentally, I am more upbeat. They are pretty individualized and they direct their care to each individual client.

December 16, 2021

By Gloria H_9

I am a past client of this provider

The service helped my mother have companionship. They should have more caregivers and better trained caregivers.

November 29, 2021

By Danny M_3

I am a current client of this provider

They usually get someone to fill in the time slot for me. They need more staff available for people who call in sick.

November 05, 2021

By Lou Ann L

I am a current client of this provider

They could have a greater impact by giving me services more hours. The girls that I have now are prompt and willing to work with me.

November 05, 2021

By Romaldo C

I am a current client of this provider

They always help me and help me get ahead always. They work very well when they come over.

October 20, 2021

By Joanna H_1

I am a past client of this provider

They was one caregiver was very good and I wish I could have had people like her within the 6 weeks that I was cared for. They provide a great service, but I would like to see improved is the staffing. However it is difficult to get people consistently during the pandemic.

October 08, 2021

By Lance R

I am a current client of this provider

They've taken care of me while I was sick and while my wife had cancer. I now have them help clean the house. I've had nothing but excellent service from them.

September 28, 2021

By Brian T_3

I am a current client of this provider

They have been helpful, but I can do some things on my own so they are cutting back my hours. I am getting through the best that I can. I've only had two people and they have been high quality. The permanent caregiver is a gem.

September 24, 2021

By Louis M_2

I am a current client of this provider

It makes my life a whole lot easier, they clean our floors and change the bed for us. They are dependable to work with. They are always here on time.

September 24, 2021

By Amalia M

I am a current client of this provider

They need to be more consistent and reliable. They're not very thoughtful of the people they care for.

August 26, 2021

By Lisa S_25

I am a current client of this provider

They accommodate to me and send good caregivers. I like their good communication skills compared to other places.

August 26, 2021

By Ralph N_3

I am a current client of this provider

There is a schedule set, and everything gets done. The care we are getting is excellent.

August 19, 2021

By Markus L

I am a current client of this provider

They have been doing everything for me. It is a really good company.

August 09, 2021

By Anonymous_5069

I am a current client of this provider

Some of the administrators there are not polite. It makes it hard to do this. The staff is great, but the schedulers are not. We are really lucky to have gotten the staff that we did.

July 06, 2021

By Tony A_2

I am a current client of this provider

They are very helpful. It has been a positive experience. They help me shower and dress. They meet the expectations that I had for the services.

June 23, 2021

By Helen A_5

I am a current client of this provider

It's not that they need more training; it's that they aren't always able to get to my room when I need them. They do fix me whatever I want to eat. They could have better service for the bathroom.

June 14, 2021

By William F_9

I am a current client of this provider

It helps because I do not have time to always help him. They take him for us. They are professional and they stick to their policies.

May 13, 2021

By Linda F_20

I am a past client of this provider

It was fine, but it didn't have a huge impact. I only had them for four days. I liked that I had someone to take care of my needs.

May 04, 2021

By Lynn A_4

I am a current client of this provider

It has been a positive experience because they do what they're supposed to do. I'd recommend them anytime.

April 01, 2021

By Janet S_22

I am a current client of this provider

They have been able to take good care of me. I like their workers.

April 01, 2021

By Patsy S_3

I am a current client of this provider

The caregivers help me with cooking and cleaning. I really appreciate the caregivers that the company sends me. I love them.

April 01, 2021

By Karol W

I am a current client of this provider

She's been a big help for my wife, as a friend. She helps her emotionally. We've just had one caregiver, but they've been very prompt, polite, and helpful.

March 01, 2021

By Anonymous_4599

I am a current client of this provider

They fix her meals and help her in the bathroom. They need to make sure that people always come. Some of them are too pushy.

March 01, 2021

By Shirley R_8

I am a current client of this provider

They need to show up. They need to cook for me and wash and dry my clothes. They need to show up.

March 01, 2021

By Karen K_26

I am a current client of this provider

She always knows what to do before I have to ask her to do it. They are always on time and know what they need to do.

February 01, 2021

By Steve L_7

I am a current client of this provider

She has gotten to the point where she has a hard time taking care of herself, and this allows me to continue to work and do what I need to do. It would be a lot harder without her. The caregiver that they have with Melinda is phenomenal.

February 01, 2021

By Jon H_6

I am a current client of this provider

They switched out a caretaker. I'm new to this so I don't ask often. Giving the caretakers the things they need like gloves. I've had to provide them.

December 27, 2017

By Donna Goedde

I am a current client of this provider

My mother uses New Horizons for her care needs. I am astounded by the service provided to me. We have a large selection of caregivers to chose from and we feel like issues are resolved quickly. I would highly suggest this service

May 08, 2017

By awesome66

I am a past client of this provider

I requested U have 1 permanent caregiver from the start. It was chaotic with many new worker showing up. I was promised repeatedly U would at the least have 2 permanent workers. I finally asked to cancel Wedensdays because they didn't have a permanent one for that day... They continued to send people for that day only to be sent back. I was having serious anxiety issues over new people showing up. I would not recommend them.

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About New Horizons In-Home Care - Salem, OR in Salem, Oregon

As a full-service in-home care agency licensed by the state of Oregon, New Horizons is fully staffed to manage services 24 hours a day, seven days a week. We’ve been caring for local residents of all ages and their families since 1985.

New Horizons In-Home Care Solutions is widely recognized as the premiere provider of in-home care services throughout the State of Oregon. With Registered Nurses managing the administration of care throughout all offices in Eugene, Corvallis, Salem and Florence, New Horizons’ clinical competency is unsurpassed in the industry. As the largest in-home care agency in Oregon with an extensive staff of trained caregivers and nursing support, New Horizons is uniquely positioned to begin care within a matter of hours. In addition, the substantial number of employed care professionals, allows New Horizons to ensure a thoughtful caregiver to client match, which is of the utmost importance.

A diversified avenue of payer sources ensures high quality in-home care is accessible to the communities in which we serve. In addition to standard private pay options, New Horizons is contracted to accept reimbursement funds through Medicaid, the Veterans Administration, and a host of private long-term care insurers.

Call New Horizons today to speak with a nurse and schedule a free in-home care assessment so that we may help you understand how you or a loved one may stay in your home safely, independently and with dignity.

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