They was one caregiver was very good and I wish I could have had people like her within the 6 weeks that I was cared for.
They provide a great service, but I would like to see improved is the staffing. However it is difficult to get people consistently during the pandemic.
New Horizons In-Home Care - Salem, OR
Offers Home Care
35 Reviews
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(800) 973-1841
Reviews of New Horizons In-Home Care - Salem, OR
Home Care Reviews for New Horizons In-Home Care - Salem, OR
October 20, 2021
I am a past client of this provider
October 20, 2021
I am a current client of this provider
I would like them to be more positive about who is coming on Monday.
I like the present arrangements that I have. I like the Wednesday and Friday shifts.
October 08, 2021
I am a current client of this provider
They've taken care of me while I was sick and while my wife had cancer. I now have them help clean the house.
I've had nothing but excellent service from them.
September 28, 2021
I am a current client of this provider
They have been helpful, but I can do some things on my own so they are cutting back my hours. I am getting through the best that I can.
I've only had two people and they have been high quality. The permanent caregiver is a gem.
September 24, 2021
I am a current client of this provider
It makes my life a whole lot easier, they clean our floors and change the bed for us.
They are dependable to work with. They are always here on time.
September 24, 2021
I am a current client of this provider
They need to be more consistent and reliable.
They're not very thoughtful of the people they care for.
August 26, 2021
I am a current client of this provider
They accommodate to me and send good caregivers.
I like their good communication skills compared to other places.
August 26, 2021
I am a current client of this provider
There is a schedule set, and everything gets done.
The care we are getting is excellent.
August 19, 2021
I am a current client of this provider
They have been doing everything for me.
It is a really good company.
August 19, 2021
I am a current client of this provider
I am able to get a number of chores and errands done that I would not be able to do alone or risk doing with James. I am able to trust that he is in good hands.
I know we had to wait a little while because of COVID for a consult but we have gone through our third caretaker now and each one has been extremely friendly with James and has spent time with him, which is what he needs. Each has been personable to me and my wife as well.
August 09, 2021
I am a current client of this provider
Some of the administrators there are not polite. It makes it hard to do this.
The staff is great, but the schedulers are not. We are really lucky to have gotten the staff that we did.
July 29, 2021
I am a current client of this provider
They take care of my home.
They are conscientious, polite, and they do their job.
July 06, 2021
I am a current client of this provider
They are very helpful. It has been a positive experience. They help me shower and dress.
They meet the expectations that I had for the services.
June 23, 2021
I am a current client of this provider
It's not that they need more training; it's that they aren't always able to get to my room when I need them. They do fix me whatever I want to eat.
They could have better service for the bathroom.
June 17, 2021
I am a current client of this provider
They do good work, but one that used to come always came late and wasn't responsible. I would like for them to find someone.
They could have better communication.
June 14, 2021
I am a current client of this provider
It helps because I do not have time to always help him. They take him for us.
They are professional and they stick to their policies.
May 13, 2021
I am a past client of this provider
It was fine, but it didn't have a huge impact. I only had them for four days.
I liked that I had someone to take care of my needs.
May 06, 2021
I am a current client of this provider
When the caregiver is here, she is very good.
The caregivers are very good. The services have made a tremendous difference for the both of us.
May 05, 2021
I am a current client of this provider
I feel happier now because of the services.
I like the caregiver that the company has sent me.
May 04, 2021
I am a current client of this provider
It has been a positive experience because they do what they're supposed to do.
I'd recommend them anytime.
April 01, 2021
I am a current client of this provider
They have been able to take good care of me.
I like their workers.
April 01, 2021
I am a current client of this provider
They are here. They take care of her and bathe her every day.
They are dependable and never call me twice a week. They come in, do their job, and take good care of her.
April 01, 2021
I am a current client of this provider
The caregivers help me with cooking and cleaning.
I really appreciate the caregivers that the company sends me. I love them.
April 01, 2021
I am a current client of this provider
The providers give me companionship and get the things done that I need done. They are very, very nice. Their personalities are great. Even though they are young I draw out conversations with them.
The girls that are sent out here are wonderful, they do beautiful work and if I need, something changed about what they are doing they are very receptive to what I ask of them.
April 01, 2021
I am a current client of this provider
She's been a big help for my wife, as a friend. She helps her emotionally.
We've just had one caregiver, but they've been very prompt, polite, and helpful.
March 01, 2021
I am a current client of this provider
They fix her meals and help her in the bathroom.
They need to make sure that people always come. Some of them are too pushy.
March 01, 2021
I am a current client of this provider
They need to show up. They need to cook for me and wash and dry my clothes.
They need to show up.
March 01, 2021
I am a current client of this provider
She always knows what to do before I have to ask her to do it.
They are always on time and know what they need to do.
March 01, 2021
I am a current client of this provider
A couple of them has just did the dishes and they would not look around to see what would be a safety issue. One time they did the dishes and the knifes were standing up from the utensils holder and that is dangerous. I could have scraped my arm with the way the utensils were set up.
The youth could be improved. I understand that it is a stepping stone with most of the therapists that I have had. They do not stay around for a long time. I have had New Horizons for a couple years and I have had over a dozen caregivers from them.
March 01, 2021
I am a current client of this provider
They need to come here daily.
They have really good services.
February 03, 2021
I am a current client of this provider
They have helped me by freeing up my time so I have time for my other kids.
I like that we have a good caregiver. She is very caring.
February 01, 2021
I am a current client of this provider
She has gotten to the point where she has a hard time taking care of herself, and this allows me to continue to work and do what I need to do. It would be a lot harder without her.
The caregiver that they have with Melinda is phenomenal.
February 01, 2021
I am a current client of this provider
They switched out a caretaker. I'm new to this so I don't ask often.
Giving the caretakers the things they need like gloves. I've had to provide them.
December 27, 2017
I am a current client of this provider
My mother uses New Horizons for her care needs. I am astounded by the service provided to me. We have a large selection of caregivers to chose from and we feel like issues are resolved quickly. I would highly suggest this service
May 08, 2017
I am a past client of this provider
I requested U have 1 permanent caregiver from the start. It was chaotic with many new worker showing up. I was promised repeatedly U would at the least have 2 permanent workers. I finally asked to cancel Wedensdays because they didn't have a permanent one for that day... They continued to send people for that day only to be sent back. I was having serious anxiety issues over new people showing up. I would not recommend them.
About New Horizons In-Home Care - Salem, OR
As a full-service in-home care agency licensed by the state of Oregon, New Horizons is fully staffed to manage services 24 hours a day, seven days a week. We’ve been caring for local residents of all ages and their families since 1985.
New Horizons In-Home Care Solutions is widely recognized as the premiere provider of in-home care services throughout the State of Oregon. With Registered Nurses managing the administration of care throughout all offices in Eugene, Corvallis, Salem and Florence, New Horizons’ clinical competency is unsurpassed in the industry. As the largest in-home care agency in Oregon with an extensive staff of trained caregivers and nursing support, New Horizons is uniquely positioned to begin care within a matter of hours. In addition, the substantial number of employed care professionals, allows New Horizons to ensure a thoughtful caregiver to client match, which is of the utmost importance. A diversified avenue of payer sources ensures high quality in-home care is accessible to the communities in which we serve. In addition to standard private pay options, New Horizons is contracted to accept reimbursement funds through Medicaid, the Veterans Administration, and a host of private long-term care insurers. Call New Horizons today to speak with a nurse and schedule a free in-home care assessment so that we may help you understand how you or a loved one may stay in your home safely, independently and with dignity. Get CostsSenior Care Services near Marion County, OR
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