We chose this hospice because it was recommended by a doctor who I worked for. This doctor was also the director of this hospice. The nurse came twice a week at the beginning and other care givers gave him his bath three times a week. They supplied him the air bed so he wouldn't get any bed sores, commode, high toilet seat, trapeze to help him get up, incontinent supplies like diapers, baths, lotions, etc. They were pretty good in providing him the care. There was one social worker who I really liked. She gave me some paper works and brochures to take a look at. However, there was an instance that they gave him the wrong lotion to use. Then I discovered that mentholated lotion was the solution for his body itchiness since I was also in the medical field. However, towards the end, they didn't want to get on board with me when I told them my dad is dying. I've tried telling them about this for weeks. When I raised the issue with the director, that's the time they gave us their attention. I was not happy with how they handled that. To improve their service, they can provide clients with a life coach or somebody who will explain step by step, the actual financial situation and let the loved ones of their client understand everything as well; somebody who will act as a life coach to oversee the whole picture.