FirstLight Home Care of Central Ohio Delaware, OH

Anonymous_1726653824

The scheduling is hard to work with. They have caring for patients with dementia.

Ralph G_2

The agency have been super with him. The agency is very efficient, and they send substitutes when needed.

Dan S_17

The caregivers are always on time. The agency is accurate.

Darla F_1

She's always asking if she can do something. I like they're dependable.

Quintin L

It was only for a couple days, but the agency took care of the client. I like that they seemed friendly and seemed to know what they were doing.

Tom C_28

The agency is easy to get in contact with. Some of their aids are great to work with. The agency is flexible and accommodating with scheduling. They are very responsive when there is a problem.

Bethany K

They refill my mom medication so nothing gets confused. She fills my mom's medicine.

Elizabeth W_14

The services have helped me a lot such as cleaning my house. The agency has been very good to me.

Marsha P_3

They stayed with me for a long period of time. They always cover our shifts if someone calls off.

Teresita "Terri" A

They help the most by doing the main purpose of their job and giving care for my wife. I want them to work on their communication. When I call, I get an answering service, the service sends me to someone else. I want them to send me texts or emails, but preferably a text. Usually, I have simple questions. The GPS takes the caregiver to the wrong address. I want them to include in the clinical summary that GPS is not reliable. The caregiver should not rely on the GPS and should look at the address.

Lori T_6

They help the most by not having to worry about my mom. I like that they have good contact and my mom is very happy with her caregiver.

Maria D_14

They have allowed me not to be physically present. They are extremely patient.

James W_53

The most helpful part is helping my wife get involved in things she normally wouldn't be involved in. I like the caregiver they sent, she's very helpful.

Bill S_36

It is a relief knowing that someone is there 3 days a week to care for my mother and her needs and that her family has some peace of mind. I like the manager of the agency, Stephanie. She sat down with us and left a great impression after the presentation.

Donald P_18

The caregivers need more training in working with dementia clients. The younger caregivers need more experience with helping older clients.

Lisa O_4

Bethany took time to know what my mom's needs were. Bethany was easy to work with and was accessible.

Sarah S_16

He needed everything from complete care to general care. They help with personal care. They are responsive and aides are responsible.

Linda M_64

It's only one day a week, but on that day it's great. My provider takes really good care of my husband, and he seems very happy.

Anonymous_1715182336

I like that there is someone here if an issue arises. The care that they provide is good when taking care of the patient.

Anonymous_1714126064

The caregivers clean up the kitchen and the bathrooms. I like that the caregivers are very friendly and helpful. They seem to like their job and helping people.

Anonymous_1713961961

Mary is very courteous. The caregiver has done very well.

Frank F_9

It helps me get better and I feel much better knowing that I have someone from FirstLight coming. It makes me feel good that someone is watching out for me and helping me with things. I have never been there. I like that they are friendly, on time, respectful, contact me and my daughter on any changes or revisions, or modifications well in advance. They don't surprise us with anything. Their obligations and billing are fine. Their method of sending invoices is good and on time. The individual that comes out has done an excellent job.

Michelle H_19

They are reliable. It has given us a lot of freedom. They are easy to reach.

Ruby B_2

My sister and I have been looking after my dad for 9 years. This help has given us a little bit of breathing room. It's been a wonderful help. I like their consistency, friendliness, and genuine care for my dad. They are amazing.

Nick D_4

They are friendly and they care. On occasions, we had unhappy people.

Julie D_7

I am so busy with my son. It makes a direct impact when I am not available to take care of my mom. They are pretty fast I responding to my needs.

Sandy Y_1

She complained a little bit about some of the caregivers sitting. Everyone seemed really nice and helpful.

Nancy C_35

My husband falls a lot, so it's nice to have someone there. I can get out. Everyone we've had has been so professional.

Anonymous_1707899960

They took a lot off my plate. I liked how thorough they were.

Shala B

They help me with my needs by having someone here for my mom. I like the communication that I have with them.

Hart F

The give good service and gave me help when I needed the most and took care of my mom and my husband. They sent me a person 30 min after my husband had to go to the hospital for a stroke to watch my mom on Friday night. They actually came and stayed overnight for 2 days.

Rajeswari I

There was always someone here when I needed them. I like the ease of finding a provider.

Lew M

My caregiver is doing everything that we are expecting of her. I would recommend them because of the relationship that I have with them and the quality of the individual working with my wife.

Gene M_4

I feel comfortable when I leave. My dad's current caregiver is everything you could want in a caregiver. She likes her job.

Maxine M_8

The agency calls and checks in frequently, I really like that. I would recommend them because I like that the caregivers seem to really enjoy what they do.

Robert W_48

I have to be there with her time to time. Now I can't because the care is good. They watch her over when I am there. They have been really good to my sister, and they are there on time. If she messes up, they call.

Sue W_15

I liked that they were social and helpful. They provided excellent care and help we needed.

Anonymous_7633

They needed to schedule better and have procedures in place. I'm not sure what happened to the aide, her child was sick, and she had to stay home. Bringing someone else in was crazy. We would have someone come in and then they couldn't make it in, so we said forget it.

Kayln F

The most helpful has been being able to go out and run my errands and have them for myself. I like that they guarantee the hours.

Anonymous_7641

They help her with her lunch. They will give her some of her medicine. It would depend on their financial situation, since it's not cheap.

Cindy D_14

They worked with us on our hours for respite care. I would recommend them because they seem to be running things smoothly. John has dementia so one consistent aide is good for him.

MaryEllen G

They provided somebody here to take care of Mary. They were fine and just were here, so Mary could have somebody here in case of anything.

Carol E_15

The support has been the most helpful. I like the person that comes here.

Robert O_18

I am so independent. They help me as much as they can. They provide food. I know that the young lady comes out and spends time with me. That is good.