Synergy HomeCare of Bergen County - Teaneck, NJ

Offers Home Care

94 Reviews

2021

1029 Teaneck Road Suite 30

Teaneck

07666

Synergy HomeCare of Bergen County - Teaneck, NJ

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4.5 94

Alfeo F 2021-03-24 In the beginning, it was setting everything up, now they call every time she isn't able to come and offer us the option of getting someone else. I appreciate that they take it seriously and reach out. Right now, the person that we have come has canceled twice and that's frustrating. They offered me someone else but I don't want different people with my dad. I don't want one out of every ten days for her to call out. I am a current client of this provider

5 4 1

Toby S_1 2021-03-09 They are very receptive, and they reach out to me. I liked interacting with David, he is very responsive, and I love the aide that they sent me. I am a current client of this provider

5 5 1

Anonymous_2004 2021-03-02 They were able to come and take care of my husband. I'm an old lady and can't lift him, and didn't want him in a nursing home. David, who runs the company, was so wonderful to us. I don't have enough good things to say about him. I am a past client of this provider

5 5 1

Bernard VA K 2021-02-18 They come here and they take care of me. I like that they are doing their job. I am a current client of this provider

5 4 1

Muriel B_1 2021-02-10 The services were really brief. Her condition deteriorated rapidly. They were responsive and timely. They listened carefully on what I said. I am a past client of this provider

5 4 1

Vera G 2021-02-02 I was waiting for someone on the weekend, and they didn't send someone and I didn't have anyone on the that weekend, other than that it was good. They are very proactive. I am a current client of this provider

5 4 1

Anthony S_8 2021-01-26 They take care of me and give me excellent aides. They are very helpful. I am a current client of this provider

5 5 1

Rubin C 2021-01-13 I don't know if he could manage without it. They shower and dress him. They could get me somebody steady. They are having trouble getting me steady help. I am a current client of this provider

5 4 1

Patricia M_24 2020-12-19 They have given her someone besides boring, old me to fill her day. The caregiver we got is terrific. I am a current client of this provider

5 5 1

Brian O 2020-11-24 They've provided us with the aide. I think that the scheduling and management is very responsive. I am a current client of this provider

5 4 1

Angela G 2020-11-11 I know that my mom is being taking care of and that relieves me. I like that it's convenient, I don't have to do a lot of leg work. I am a current client of this provider

5 5 1

Barbara M_49 2020-11-11 Sometimes things can be difficult, but they handle everything so well. They've been very cooperative while working with us. They've been so good to my mother-in-law. I am a current client of this provider

5 5 1

Winifred E 2020-10-22 They did what they were told, but they didn't do much beyond. We only had people there for a couple of weeks. One caregiver came one day and disappeared, another only came for a couple of days. I am a past client of this provider

5 3 1

ED B 2020-10-20 They have provided a good health aid. They are willing to do things that I ask of them. They have good people, and they are responsive. I am a current client of this provider

5 5 1

Margaret S_21 2020-10-12 They reached out during the beginning of COVID-19 to see if there were any food shopping needs we had. That was very nice. They got it right the first time and did things based on my mother's situation. I am a current client of this provider

5 5 1

Robert M_33 2020-09-25 There is a scheduler, Nancy, who has made it positive. She is why we stayed with them. I like when the aides are on time. I am a current client of this provider

5 4 1

Donna Ann VA T 2020-09-03 I don't think that they can help make my life easier. Their help needs to actually show up more. I am a current client of this provider

5 3 1

Edward M_18 2020-09-03 It allowed me to go and take care of other errands. They showed up when they were supposed to. I am a past client of this provider

5 5 1

Key H 2020-09-03 She did a great job bringing my father back to a healthier place. She hydrated my father. We really like the health aide. The first aide, Pamela was amazing. I am a past client of this provider

5 5 1

Henrietta D 2020-08-26 They make her life easier by rubbing her neck and changing her. The one aide we have is very kind to my mother. They interact and talk to each other. I am a current client of this provider

5 5 1

Anonymous_3161 2020-08-19 They could have cooked for me. They were nice but they weren't as efficient as I would have liked. I am a past client of this provider

5 4 1

Anonymous_4014 2020-08-13 They are not very helpful. They don't seem to be involved in directing the employees in what needs to be done. There seems to be no standard in practice. I am a current client of this provider

5 2 1

Anonymous_3989 2020-08-11 The attention they gave to my mom and the one on one attention was great. They could have had more communication with their staff. The caregivers would not know that we canceled or something and the caregiver would show up. I am a past client of this provider

5 5 1

Anonymous_3962 2020-08-06 They were able to find a really great match for my mom. They've been committed to trying to do that and not just giving me anyone who wouldn't be a good caregiver. Sometimes the staff has challenges communicating which each other. I am a current client of this provider

5 4 1

Gerald B_4 2020-08-06 They help with light housekeeping and the caregiver is agreeable. The communication is good and the caregiver has been on time. I am a current client of this provider

5 4 1

Ruben VA F 2020-07-27 The nurse hasn't been here. I have things to do and they feed him and bathe him. That helps because I've been doing it for twenty years and I get tired. It's a little relief for me. It's a new company and service. The caregiver is nice. They could improve communication with the patient. I am a current client of this provider

5 4 1

Anonymous_3921 2020-07-16 The caregiver could be more proactive. They need to improve on the level of education that the caregivers get. I am a current client of this provider

5 4 1

Howard K_3 2020-06-02 I needed someone to stay with us through the evenings and be very present to physically handle him. During COVID-19, I got calls from the owner. He was concerned with how we were doing and spoke to the caregiver. He helped us find gloves. I am a current client of this provider

5 5 1

Gloria M_6 2020-06-02 They were quite helpful. The last girl I had was very good. She was a live-in. All the girls were petrified of the manager. I am a current client of this provider

5 4 1

Anonymous_3777 2020-05-27 For me, it is nice that I don't have to do the work for my mother. They do it for me. Everybody has been very helpful, and for the most part the aides have been good. I am a current client of this provider

5 5 1

Frank K_4 2020-05-21 I feel that my dad is safe while I am work because he has Parkinson's. She is attentive and she talks to him and is like a companion. They had sent us an aide that was not a good match so they were able to get a different aide into the house who we absolutely love. They were helpful and did not make us feel bad about it when we asked for a new aide. I am a current client of this provider

5 5 1

Gretta C 2020-05-14 They give me a break from providing the care. I can have some personal time. They are efficient and they are very good at what they do. I am a current client of this provider

5 5 1

Ken A_2 2020-05-05 They got to my house immediately when the other agency forgot to show. I like that they were responsive when I call them. I am a current client of this provider

5 4 1

Ernie L 2020-04-22 They provided a safety net for me and my dad. They give him the independence to stay at home rather than going to a facility. I have had no issues with the caregivers or administration, billing, or follow up. I am a current client of this provider

5 5 1

Michael D_13 2020-04-16 They help me do shopping and laundry and things like that. I like the personal care that they provide. I am a current client of this provider

5 4 1

Anthony S_6 2020-04-07 They help me bathe. I like how straightforward they are with me. They don't have any hidden fees. I am a current client of this provider

5 5 1

Patricia G_11 2020-03-12 They're flexible. I like that they're attentive. I am a current client of this provider

5 4 1

Anna R_2 2020-03-04 I'm just looking for a consistent caregiver and we are still working on that. We have had a few adjustment issues. The caregivers need to come on time. I am a current client of this provider

5 3 1

Cecilia C_1 2020-02-24 I haven't really had much interaction with them, but the caregivers being there and taking good care of my mom helps a lot. The person we have is great, she is a hard worker, looks for guidance, and does anything we need. I am a current client of this provider

5 5 1

Anonymous_3256 2020-02-13 He is bed bound, so he is being taken care of. They are changing his bedding. They are very responsive. I am a current client of this provider

5 5 1

Ann JFS L 2020-02-07 They take care of my mother who lives with us, and that is a big deal. They are reliable, responsive, and they send nice people. I am a current client of this provider

5 5 1

Anonymous_3264 2020-02-05 It's really nice to know someone I can depend on will be there with my mom. I've been impressed with their communication and how well they follow through. I am a current client of this provider

5 5 1

Elba P 2020-01-24 It was a last minute thing to get the care and within 24 hours everything was taken care of. Everyone who has been here is totally vetted, screened, professional, and knows what they are doing. I have multiple of their staff here and they just come in and know exactly what to do. I am a current client of this provider

5 5 1

Hank F 2020-01-20 They have been helpful just by supplying the people that they have sent. I like the nurse and the nursing. They take care of some wounds. I am a current client of this provider

5 4 1

Elisa J 2020-01-08 They are there every day and take care of her very well. She is 97 years old, and she needs constant care. I just like that they are reliable. I am a current client of this provider

5 5 1

Harvey ENNOBLE U 2019-12-16 They helped the most by doing what they were supposed to, such as being very attentive to his needs. I liked the aide that I got from them and that they would follow up with us. I am a past client of this provider

5 5 1

Albert W_1 2019-12-13 I do not have to worry about my husband falling or not eating. The first two caregivers they sent were not too good, so I think they may need to train their employees a little bit more. I am a current client of this provider

5 4 1

Izzy S 2019-11-14 I like that they are responsive and worked hard to get what I needed. They nailed it on the head. They sent amazing aides to help my grandfather. I am a current client of this provider

5 5 1

Anonymous_2816 2019-11-13 I could not lift him to change him or the bed. I was not strong enough. They could have watched him a little closer. They would sit on the couch behind him, and he would be dropping his oxygen on the floor. I am a past client of this provider

5 4 1

Helen C_11 2019-11-07 They help the most by providing excellent care for my mom. They have been very helpful. I am a current client of this provider

5 5 1

Fred 2019-10-21 We hired a young lady from Synergy HomeCare for about an eight-hour span. She helped my grandmother around the house and helped her get ready for a nap and just made sure that she was generally safe in everything that she was doing. She was very good, showed up on time, and was very attentive to her. My event was running a little bit late and she even offered to stay an extra hour, which was very helpful. Everything went very well. I am a past client of this provider

5 5 1

Michael C_20 2019-10-14 She does his exercises and gets his lunch. She is so soft-spoken and pleasant to be around. The girl I have is amazing for my husband. I am a current client of this provider

5 5 1

Rona W 2019-10-08 It is very helpful to me because the person who gives us service is very good. I like that the people are very good. I am a current client of this provider

5 4 1

Violet K 2019-10-08 They were very easy to contact. If I didn't like someone, they sent a replacement right away. Often times, there were issues, and unless I brought them up, they didn't automatically do things. If I didn't bring it up, it wouldn't happen, which just made it seem like they were trying to pull one over on you. I am a past client of this provider

5 4 1

Giri G 2019-10-03 It made it possible to shower, and it helped him with going to the bathroom. They were very accessible and easy to talk with. I am a past client of this provider

5 5 1

Frances A 2019-09-26 They helped the most by their attention and promptness in responding to the appointments. The people could have a little more experience and general knowledge about working with older people. I am a current client of this provider

5 4 1

Ann PVTE L 2019-09-11 We are very happy with them. They help her prepare her food. They are reliable and responsive, and their people are good. I am a current client of this provider

5 5 1

Anonymous_2481 2019-09-10 They help me get things and help me around. They came to me with two aides, and they picked up and came to see what they could do. I am a current client of this provider

5 4 1

Astrid F 2019-09-10 Everyone treated me kindly. There was no one that was lazy, unpleasant, or uncommunicative. The majority of the people were compatible with me. They were all women. I am a past client of this provider

5 5 1

Beatrice G 2019-09-09 One was helping my son, and one was helping me. Both were excellent, and we felt very comfortable with them. The people that came here did everything that I asked them to do. They were pleasant and went about their business. I am a past client of this provider

5 5 1

Rhoda L 2019-08-19 My mom suffers with deep depression. I think it is hard for the workers to get her out of bed. I am only in contact with the owner. He is receptive, listens to what we have to say, and works hard to meet our needs. I am a current client of this provider

5 4 1

Gina K_1 2019-08-12 My mother has a new provider, Maria, and my mother loves her. She looks forward to her coming. Last week, my mother's wheelchair broke, and Maria came with flowers. She hugs her and sings to her. I like that they are easy to get in touch with if I need anything. They are accommodating and responsible. I am a current client of this provider

5 5 1

Theresa A_3 2019-07-26 My aunt isn't very easy to take care of, but they helped a lot. They responded immediately every time I called. I am a current client of this provider

5 5 1

Carlos G_1 2019-07-18 The office was so responsive. They were excellent and they did a wonderful job. A lot of the people that they sent were lacking. It is not the fault of the office. The workers can improve. The people in the office that arranged these are fantastic. They respond immediately and do what they can. The caregivers do things they should not do, such as fall asleep on my daybed in the living room. I still had to go in there and see what he needed. They were also late. I had at least one person that was totally excellent. It is not easy to get caregivers who do what they are supposed to do. They should not listen to music with headphones or be on their phones. I would recommend SYNERGY as often as I would recommend any other company. The office takes care of me and the scheduling for my husband. That was top notch. A lot of the workers abuse their job. They are here to care for my husband and not be their phone or listen to religious programs. They could at least text in the same room as him. I am a past client of this provider

5 4 1

Barbara D_21 2019-07-11 There's someone to take care of her while I have to take care of things on my own. It's a good feeling knowing someone is there. They're competent and reliable. The young girl we have is so quiet and nice with my wife. She calms her down, and that's what I like. I am a current client of this provider

5 5 1

Fabiana M 2019-07-10 They had someone that spoke her language and she liked that. They were very reliable. I am a past client of this provider

5 5 1

David L_2 2019-06-27 The agency just provided the right kind of help for us. They were responsive, and they provided the help they said they would. I am a past client of this provider

5 5 1

Carol C_10 2019-06-26 I live four hours away from my mother, so the agency made me comfortable because I knew that a caregiver was with my mother. It put me at ease. They were truly amazing, and they went above and beyond. They were so flexible, and they were very aware of working with elderly people. I am a past client of this provider

5 5 1

Doug F_3 2019-06-26 It is very flexible. He has mental health issues. It definitely helps because he can't take care of himself. They take care of the apartment and his groceries. I had hoped that she would be able to take him outside and go for a walk, but she can't force him to do that. I like the fact that the co owner came to my brother's home to find out what we needed. I am a current client of this provider

5 4 1

Lisa F 2019-06-14 They take care of things that I don't have time to take care of. I like that they are very responsive. I am a current client of this provider

5 5 1

Agatha B 2019-06-10 They keep on trying. There was lapses in between that they couldn't find someone, but they keep trying to find someone. If they could get a male aide and be able to come on Sunday, that would be great. I'm only looking for a couple of days a week for a couple of hours. They have been very helpful. They get back to me right away. I am a current client of this provider

5 5 1

Debbie BH S 2019-05-31 I don't know how they could make my life easier. They provided really good care. I didn't deal with the agency directly. It was bypassed through Horizons. They always had the person I wanted available. I am a past client of this provider

5 4 1

Harvey U 2019-05-24 I can leave, and she takes great care of my husband. The care has been very good compared to other care we have had in the past. She does everything she is supposed to do. I am a current client of this provider

5 5 1

Marie S_4 2019-05-21 Whatever they did for me, they did really well. They were helping me get back on my feet. The caregivers provided really good care, and the owner was very good to me. I would recommend them to anybody. I am a past client of this provider

5 5 1

Lawrence K_1 2019-04-23 They have been helpful by being a companion. I like their attentiveness to any concerns we may have. I am a current client of this provider

5 5 1

Anonymous_1790 2019-04-17 I like knowing that the caregivers are there with my loved one. I like that the agency is available to me. If I have a problem, I can call them to talk to someone. I am a current client of this provider

5 5 1

Cecilia PVTE A 2019-04-09 I liked that the services totally took care of my loved one. When the caregiver was out, I couldn't get a replacement. I am a past client of this provider

5 4 1

Lorraine S_2 2019-03-15 I couldn't do without them. They're always on top of everything. They call in the event that my caregiver isn't able to come and ask me if I want a replacement. I am a current client of this provider

5 5 1

Anonymous_1531 2019-02-26 The third caregiver was outstanding. The company was consistent with followup. The first two people weren't very good, but the third was outstanding. They need to do better screening. I am a past client of this provider

5 4 1

Richard B_23 2019-02-21 They have come in and done some household tasks, including laundry and fixing my dinner. The person who has been assigned has been quite helpful. They are dependable and there's a number that can be called if I need help. I am a current client of this provider

5 5 1

Anonymous_1513 2019-02-21 They are helpful. I can't think of anything to improve at the moment. They are convenient. I am a current client of this provider

5 4 1

Meir B 2019-02-11 They keep me reliably together by having things that I need when I need them. They are able to do things that I want to do, and my children feel that I am under proper care. So far, the people they have working with me and for me have been reliable and responsible, and that's what I need. I am a current client of this provider

5 5 1

Anthony G 2019-01-28 He can't be alone so he has to have someone here and he likes her. She is reliable. The care he gets from Julianne is really good and they stay in contact with me. I am a current client of this provider

5 5 1

Anna B_1 2019-01-14 They let me keep the same aide all the time. I like that they call me all the time. I am a current client of this provider

5 5 1

David H_12 2018-11-09 They accompany me to various services and tasks, and they provide an ear. The person I originally met with was thorough and questioned me to determine who to select for me. The person they chose for me is perfect. We get along well and have great conversation. I am a current client of this provider

5 5 1

Anonymous_280 2018-10-29 They could have more interaction with my loved one and less with their phone. They need better communication between the caregiver and my loved one. I am a current client of this provider

5 4 1

Yvonne F 2018-10-16 I think she likes her. It's a big improvement from what she had before, and I don't hear complaining. They listen and they search for good caregivers that are fit for your relatives. I am a current client of this provider

5 4 1

Barbara H_1 2018-09-14 They make my life easier by sending the caregiver to help me with everything. I like that I have a very good women taking care of me and my needs. I am a current client of this provider

5 5 1

Tom M_7 2018-08-17 At the time, it was helpful. I had three different people. They came in and would only talk with him and they would not do much more. The caregiver could've assisted him more. They never prepared meals or fed him. I am a past client of this provider

5 4 1

Lia G 2018-07-25 They help my mom so that she is safe. They always have someone taking care of my mom. I like the staff at SYNERGY HomeCare. I like the person who manages and I like the nursing. I am a current client of this provider

5 5 1

Rosemary 2018-07-19 If I had more time that would be nice. I only get three hours on Tuesdays and Thursdays. No one is perfect. The aide I have is fine. I'm satisfied with her. I am a current client of this provider

5 4 1

Maryann C 2018-07-11 It has freed me up so that I can take a breather. Based on the people that I have worked with, it has been positive. I am a current client of this provider

5 5 1

Connie W 2018-06-21 I am able to get out and do things that I couldn't do before. They've always tried to have someone here when I've needed someone. I am a current client of this provider

5 4 1

Michele L 2018-06-20 They come in and take care of him everyday. The caregivers are reliable. I am a current client of this provider

5 4 1

Call (800) 973-1841

2021

Synergy HomeCare of Bergen County - Teaneck, NJ (800) 973-1841

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Reviews of Synergy HomeCare of Bergen County - Teaneck, NJ

94 Reviews Write a review

Home Care Reviews for Synergy HomeCare of Bergen County - Teaneck, NJ

March 24, 2021

By Alfeo F

I am a current client of this provider

In the beginning, it was setting everything up, now they call every time she isn't able to come and offer us the option of getting someone else. I appreciate that they take it seriously and reach out. Right now, the person that we have come has canceled twice and that's frustrating. They offered me someone else but I don't want different people with my dad. I don't want one out of every ten days for her to call out.

March 09, 2021

By Toby S_1

I am a current client of this provider

They are very receptive, and they reach out to me. I liked interacting with David, he is very responsive, and I love the aide that they sent me.

March 02, 2021

By Anonymous_2004

I am a past client of this provider

They were able to come and take care of my husband. I'm an old lady and can't lift him, and didn't want him in a nursing home. David, who runs the company, was so wonderful to us. I don't have enough good things to say about him.

February 18, 2021

By Bernard VA K

I am a current client of this provider

They come here and they take care of me. I like that they are doing their job.

February 10, 2021

By Muriel B_1

I am a past client of this provider

The services were really brief. Her condition deteriorated rapidly. They were responsive and timely. They listened carefully on what I said.

February 02, 2021

By Vera G

I am a current client of this provider

I was waiting for someone on the weekend, and they didn't send someone and I didn't have anyone on the that weekend, other than that it was good. They are very proactive.

January 26, 2021

By Anthony S_8

I am a current client of this provider

They take care of me and give me excellent aides. They are very helpful.

January 13, 2021

By Rubin C

I am a current client of this provider

I don't know if he could manage without it. They shower and dress him. They could get me somebody steady. They are having trouble getting me steady help.

December 19, 2020

By Patricia M_24

I am a current client of this provider

They have given her someone besides boring, old me to fill her day. The caregiver we got is terrific.

November 24, 2020

By Brian O

I am a current client of this provider

They've provided us with the aide. I think that the scheduling and management is very responsive.

November 11, 2020

By Angela G

I am a current client of this provider

I know that my mom is being taking care of and that relieves me. I like that it's convenient, I don't have to do a lot of leg work.

November 11, 2020

By Barbara M_49

I am a current client of this provider

Sometimes things can be difficult, but they handle everything so well. They've been very cooperative while working with us. They've been so good to my mother-in-law.

October 22, 2020

By Winifred E

I am a past client of this provider

They did what they were told, but they didn't do much beyond. We only had people there for a couple of weeks. One caregiver came one day and disappeared, another only came for a couple of days.

October 20, 2020

By ED B

I am a current client of this provider

They have provided a good health aid. They are willing to do things that I ask of them. They have good people, and they are responsive.

October 12, 2020

By Margaret S_21

I am a current client of this provider

They reached out during the beginning of COVID-19 to see if there were any food shopping needs we had. That was very nice. They got it right the first time and did things based on my mother's situation.

September 25, 2020

By Robert M_33

I am a current client of this provider

There is a scheduler, Nancy, who has made it positive. She is why we stayed with them. I like when the aides are on time.

September 03, 2020

By Donna Ann VA T

I am a current client of this provider

I don't think that they can help make my life easier. Their help needs to actually show up more.

September 03, 2020

By Edward M_18

I am a past client of this provider

It allowed me to go and take care of other errands. They showed up when they were supposed to.

September 03, 2020

By Key H

I am a past client of this provider

She did a great job bringing my father back to a healthier place. She hydrated my father. We really like the health aide. The first aide, Pamela was amazing.

August 26, 2020

By Henrietta D

I am a current client of this provider

They make her life easier by rubbing her neck and changing her. The one aide we have is very kind to my mother. They interact and talk to each other.

August 19, 2020

By Anonymous_3161

I am a past client of this provider

They could have cooked for me. They were nice but they weren't as efficient as I would have liked.

August 13, 2020

By Anonymous_4014

I am a current client of this provider

They are not very helpful. They don't seem to be involved in directing the employees in what needs to be done. There seems to be no standard in practice.

Provider Response

My sincerest apologies that you feel this way. We take great pride in helping all our clients and are available to listen to any concerns they may be experiencing. Should you not be happy please reach out to us and together we can help to come up with a solution. Together we can make it right. Every patient is unique and their care is to meet their needs.Communicating any concerns can help in resolving the issue.

August 11, 2020

By Anonymous_3989

I am a past client of this provider

The attention they gave to my mom and the one on one attention was great. They could have had more communication with their staff. The caregivers would not know that we canceled or something and the caregiver would show up.

August 06, 2020

By Anonymous_3962

I am a current client of this provider

They were able to find a really great match for my mom. They've been committed to trying to do that and not just giving me anyone who wouldn't be a good caregiver. Sometimes the staff has challenges communicating which each other.

August 06, 2020

By Gerald B_4

I am a current client of this provider

They help with light housekeeping and the caregiver is agreeable. The communication is good and the caregiver has been on time.

July 27, 2020

By Ruben VA F

I am a current client of this provider

The nurse hasn't been here. I have things to do and they feed him and bathe him. That helps because I've been doing it for twenty years and I get tired. It's a little relief for me. It's a new company and service. The caregiver is nice. They could improve communication with the patient.

July 16, 2020

By Anonymous_3921

I am a current client of this provider

The caregiver could be more proactive. They need to improve on the level of education that the caregivers get.

June 02, 2020

By Howard K_3

I am a current client of this provider

I needed someone to stay with us through the evenings and be very present to physically handle him. During COVID-19, I got calls from the owner. He was concerned with how we were doing and spoke to the caregiver. He helped us find gloves.

June 02, 2020

By Gloria M_6

I am a current client of this provider

They were quite helpful. The last girl I had was very good. She was a live-in. All the girls were petrified of the manager.

May 27, 2020

By Anonymous_3777

I am a current client of this provider

For me, it is nice that I don't have to do the work for my mother. They do it for me. Everybody has been very helpful, and for the most part the aides have been good.

May 21, 2020

By Frank K_4

I am a current client of this provider

I feel that my dad is safe while I am work because he has Parkinson's. She is attentive and she talks to him and is like a companion. They had sent us an aide that was not a good match so they were able to get a different aide into the house who we absolutely love. They were helpful and did not make us feel bad about it when we asked for a new aide.

May 14, 2020

By Gretta C

I am a current client of this provider

They give me a break from providing the care. I can have some personal time. They are efficient and they are very good at what they do.

May 05, 2020

By Ken A_2

I am a current client of this provider

They got to my house immediately when the other agency forgot to show. I like that they were responsive when I call them.

April 22, 2020

By Ernie L

I am a current client of this provider

They provided a safety net for me and my dad. They give him the independence to stay at home rather than going to a facility. I have had no issues with the caregivers or administration, billing, or follow up.

April 16, 2020

By Michael D_13

I am a current client of this provider

They help me do shopping and laundry and things like that. I like the personal care that they provide.

April 07, 2020

By Anthony S_6

I am a current client of this provider

They help me bathe. I like how straightforward they are with me. They don't have any hidden fees.

March 12, 2020

By Patricia G_11

I am a current client of this provider

They're flexible. I like that they're attentive.

March 04, 2020

By Anna R_2

I am a current client of this provider

I'm just looking for a consistent caregiver and we are still working on that. We have had a few adjustment issues. The caregivers need to come on time.

February 24, 2020

By Cecilia C_1

I am a current client of this provider

I haven't really had much interaction with them, but the caregivers being there and taking good care of my mom helps a lot. The person we have is great, she is a hard worker, looks for guidance, and does anything we need.

February 13, 2020

By Anonymous_3256

I am a current client of this provider

He is bed bound, so he is being taken care of. They are changing his bedding. They are very responsive.

February 07, 2020

By Ann JFS L

I am a current client of this provider

They take care of my mother who lives with us, and that is a big deal. They are reliable, responsive, and they send nice people.

February 05, 2020

By Anonymous_3264

I am a current client of this provider

It's really nice to know someone I can depend on will be there with my mom. I've been impressed with their communication and how well they follow through.

January 24, 2020

By Elba P

I am a current client of this provider

It was a last minute thing to get the care and within 24 hours everything was taken care of. Everyone who has been here is totally vetted, screened, professional, and knows what they are doing. I have multiple of their staff here and they just come in and know exactly what to do.

January 20, 2020

By Hank F

I am a current client of this provider

They have been helpful just by supplying the people that they have sent. I like the nurse and the nursing. They take care of some wounds.

January 08, 2020

By Elisa J

I am a current client of this provider

They are there every day and take care of her very well. She is 97 years old, and she needs constant care. I just like that they are reliable.

December 16, 2019

By Harvey ENNOBLE U

I am a past client of this provider

They helped the most by doing what they were supposed to, such as being very attentive to his needs. I liked the aide that I got from them and that they would follow up with us.

December 13, 2019

By Albert W_1

I am a current client of this provider

I do not have to worry about my husband falling or not eating. The first two caregivers they sent were not too good, so I think they may need to train their employees a little bit more.

November 14, 2019

By Izzy S

I am a current client of this provider

I like that they are responsive and worked hard to get what I needed. They nailed it on the head. They sent amazing aides to help my grandfather.

November 13, 2019

By Anonymous_2816

I am a past client of this provider

I could not lift him to change him or the bed. I was not strong enough. They could have watched him a little closer. They would sit on the couch behind him, and he would be dropping his oxygen on the floor.

November 07, 2019

By Helen C_11

I am a current client of this provider

They help the most by providing excellent care for my mom. They have been very helpful.

October 21, 2019

By Fred

I am a past client of this provider

We hired a young lady from Synergy HomeCare for about an eight-hour span. She helped my grandmother around the house and helped her get ready for a nap and just made sure that she was generally safe in everything that she was doing. She was very good, showed up on time, and was very attentive to her. My event was running a little bit late and she even offered to stay an extra hour, which was very helpful. Everything went very well.

October 14, 2019

By Michael C_20

I am a current client of this provider

She does his exercises and gets his lunch. She is so soft-spoken and pleasant to be around. The girl I have is amazing for my husband.

October 08, 2019

By Rona W

I am a current client of this provider

It is very helpful to me because the person who gives us service is very good. I like that the people are very good.

October 08, 2019

By Violet K

I am a past client of this provider

They were very easy to contact. If I didn't like someone, they sent a replacement right away. Often times, there were issues, and unless I brought them up, they didn't automatically do things. If I didn't bring it up, it wouldn't happen, which just made it seem like they were trying to pull one over on you.

October 03, 2019

By Giri G

I am a past client of this provider

It made it possible to shower, and it helped him with going to the bathroom. They were very accessible and easy to talk with.

September 26, 2019

By Frances A

I am a current client of this provider

They helped the most by their attention and promptness in responding to the appointments. The people could have a little more experience and general knowledge about working with older people.

September 11, 2019

By Ann PVTE L

I am a current client of this provider

We are very happy with them. They help her prepare her food. They are reliable and responsive, and their people are good.

September 10, 2019

By Anonymous_2481

I am a current client of this provider

They help me get things and help me around. They came to me with two aides, and they picked up and came to see what they could do.

September 10, 2019

By Astrid F

I am a past client of this provider

Everyone treated me kindly. There was no one that was lazy, unpleasant, or uncommunicative. The majority of the people were compatible with me. They were all women.

September 09, 2019

By Beatrice G

I am a past client of this provider

One was helping my son, and one was helping me. Both were excellent, and we felt very comfortable with them. The people that came here did everything that I asked them to do. They were pleasant and went about their business.

August 19, 2019

By Rhoda L

I am a current client of this provider

My mom suffers with deep depression. I think it is hard for the workers to get her out of bed. I am only in contact with the owner. He is receptive, listens to what we have to say, and works hard to meet our needs.

August 12, 2019

By Gina K_1

I am a current client of this provider

My mother has a new provider, Maria, and my mother loves her. She looks forward to her coming. Last week, my mother's wheelchair broke, and Maria came with flowers. She hugs her and sings to her. I like that they are easy to get in touch with if I need anything. They are accommodating and responsible.

July 26, 2019

By Theresa A_3

I am a current client of this provider

My aunt isn't very easy to take care of, but they helped a lot. They responded immediately every time I called.

July 18, 2019

By Carlos G_1

I am a past client of this provider

The office was so responsive. They were excellent and they did a wonderful job. A lot of the people that they sent were lacking. It is not the fault of the office. The workers can improve. The people in the office that arranged these are fantastic. They respond immediately and do what they can. The caregivers do things they should not do, such as fall asleep on my daybed in the living room. I still had to go in there and see what he needed. They were also late. I had at least one person that was totally excellent. It is not easy to get caregivers who do what they are supposed to do. They should not listen to music with headphones or be on their phones. I would recommend SYNERGY as often as I would recommend any other company. The office takes care of me and the scheduling for my husband. That was top notch. A lot of the workers abuse their job. They are here to care for my husband and not be their phone or listen to religious programs. They could at least text in the same room as him.

July 11, 2019

By Barbara D_21

I am a current client of this provider

There's someone to take care of her while I have to take care of things on my own. It's a good feeling knowing someone is there. They're competent and reliable. The young girl we have is so quiet and nice with my wife. She calms her down, and that's what I like.

July 10, 2019

By Fabiana M

I am a past client of this provider

They had someone that spoke her language and she liked that. They were very reliable.

June 27, 2019

By David L_2

I am a past client of this provider

The agency just provided the right kind of help for us. They were responsive, and they provided the help they said they would.

June 26, 2019

By Carol C_10

I am a past client of this provider

I live four hours away from my mother, so the agency made me comfortable because I knew that a caregiver was with my mother. It put me at ease. They were truly amazing, and they went above and beyond. They were so flexible, and they were very aware of working with elderly people.

June 26, 2019

By Doug F_3

I am a current client of this provider

It is very flexible. He has mental health issues. It definitely helps because he can't take care of himself. They take care of the apartment and his groceries. I had hoped that she would be able to take him outside and go for a walk, but she can't force him to do that. I like the fact that the co owner came to my brother's home to find out what we needed.

June 14, 2019

By Lisa F

I am a current client of this provider

They take care of things that I don't have time to take care of. I like that they are very responsive.

June 10, 2019

By Agatha B

I am a current client of this provider

They keep on trying. There was lapses in between that they couldn't find someone, but they keep trying to find someone. If they could get a male aide and be able to come on Sunday, that would be great. I'm only looking for a couple of days a week for a couple of hours. They have been very helpful. They get back to me right away.

May 31, 2019

By Debbie BH S

I am a past client of this provider

I don't know how they could make my life easier. They provided really good care. I didn't deal with the agency directly. It was bypassed through Horizons. They always had the person I wanted available.

May 24, 2019

By Harvey U

I am a current client of this provider

I can leave, and she takes great care of my husband. The care has been very good compared to other care we have had in the past. She does everything she is supposed to do.

May 21, 2019

By Marie S_4

I am a past client of this provider

Whatever they did for me, they did really well. They were helping me get back on my feet. The caregivers provided really good care, and the owner was very good to me. I would recommend them to anybody.

April 23, 2019

By Lawrence K_1

I am a current client of this provider

They have been helpful by being a companion. I like their attentiveness to any concerns we may have.

April 17, 2019

By Anonymous_1790

I am a current client of this provider

I like knowing that the caregivers are there with my loved one. I like that the agency is available to me. If I have a problem, I can call them to talk to someone.

April 09, 2019

By Cecilia PVTE A

I am a past client of this provider

I liked that the services totally took care of my loved one. When the caregiver was out, I couldn't get a replacement.

March 15, 2019

By Lorraine S_2

I am a current client of this provider

I couldn't do without them. They're always on top of everything. They call in the event that my caregiver isn't able to come and ask me if I want a replacement.

February 26, 2019

By Anonymous_1531

I am a past client of this provider

The third caregiver was outstanding. The company was consistent with followup. The first two people weren't very good, but the third was outstanding. They need to do better screening.

February 21, 2019

By Richard B_23

I am a current client of this provider

They have come in and done some household tasks, including laundry and fixing my dinner. The person who has been assigned has been quite helpful. They are dependable and there's a number that can be called if I need help.

February 21, 2019

By Anonymous_1513

I am a current client of this provider

They are helpful. I can't think of anything to improve at the moment. They are convenient.

February 11, 2019

By Meir B

I am a current client of this provider

They keep me reliably together by having things that I need when I need them. They are able to do things that I want to do, and my children feel that I am under proper care. So far, the people they have working with me and for me have been reliable and responsible, and that's what I need.

January 28, 2019

By Anthony G

I am a current client of this provider

He can't be alone so he has to have someone here and he likes her. She is reliable. The care he gets from Julianne is really good and they stay in contact with me.

Provider Response

We are glad to hear that our aide, Julianne, is great with Mr. Gaudio. As a homecare agency we know how important it is for our clients to have reliable, consistent, and dependable aides. We strive to have our caregivers build a good relationship with all of our clients. Thank you for your kind words, and please know that we will continue to follow up with you on all of Mr. Gaudio's need. We are very glad to have you as our client.

January 14, 2019

By Anna B_1

I am a current client of this provider

They let me keep the same aide all the time. I like that they call me all the time.

Provider Response

Thank you for taking the time to write this comment. SYNERGY HomeCare strives to provide reliability and consistency to all of our patients. Our office does our best to communicate with all of our clients and caregivers regularly. We really appreciate you as a client and will continue to provide you with the utmost care and reliability.

November 09, 2018

By David H_12

I am a current client of this provider

They accompany me to various services and tasks, and they provide an ear. The person I originally met with was thorough and questioned me to determine who to select for me. The person they chose for me is perfect. We get along well and have great conversation.

October 29, 2018

By Anonymous_280

I am a current client of this provider

They could have more interaction with my loved one and less with their phone. They need better communication between the caregiver and my loved one.

October 16, 2018

By Yvonne F

I am a current client of this provider

I think she likes her. It's a big improvement from what she had before, and I don't hear complaining. They listen and they search for good caregivers that are fit for your relatives.

September 14, 2018

By Barbara H_1

I am a current client of this provider

They make my life easier by sending the caregiver to help me with everything. I like that I have a very good women taking care of me and my needs.

August 17, 2018

By Tom M_7

I am a past client of this provider

At the time, it was helpful. I had three different people. They came in and would only talk with him and they would not do much more. The caregiver could've assisted him more. They never prepared meals or fed him.

July 25, 2018

By Lia G

I am a current client of this provider

They help my mom so that she is safe. They always have someone taking care of my mom. I like the staff at SYNERGY HomeCare. I like the person who manages and I like the nursing.

July 19, 2018

By Rosemary

I am a current client of this provider

If I had more time that would be nice. I only get three hours on Tuesdays and Thursdays. No one is perfect. The aide I have is fine. I'm satisfied with her.

July 11, 2018

By Maryann C

I am a current client of this provider

It has freed me up so that I can take a breather. Based on the people that I have worked with, it has been positive.

June 21, 2018

By Connie W

I am a current client of this provider

I am able to get out and do things that I couldn't do before. They've always tried to have someone here when I've needed someone.

June 20, 2018

By Michele L

I am a current client of this provider

They come in and take care of him everyday. The caregivers are reliable.

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About Synergy HomeCare of Bergen County - Teaneck, NJ

Synergy HomeCare of Bergen County - Teaneck, NJ is an in-home care provider serving Teaneck, New Jersey and the surrounding area. Synergy HomeCare of Bergen County - Teaneck, NJ offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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