Synergy HomeCare of Bergen County - Teaneck, NJ

They provided a safety net for me and my dad. They give him the independence to stay at home rather than going to a facility. I have had no issues with the caregivers or administration, billing, or follow up.

They help me do shopping and laundry and things like that. I like the personal care that they provide.

I don't have to worry about my mother not having somebody with her. The aide they sent is good. She is caring and takes good care of the client.

They help me bathe. I like how straightforward they are with me. They don't have any hidden fees.

They're flexible. I like that they're attentive.

We haven't had them for long enough yet and are still in the process of training them. We have only had two aides and one was excellent and she has stayed!

I'm just looking for a consistent caregiver and we are still working on that. We have had a few adjustment issues. The caregivers need to come on time.

I haven't really had much interaction with them, but the caregivers being there and taking good care of my mom helps a lot. The person we have is great, she is a hard worker, looks for guidance, and does anything we need.

He is bed bound, so he is being taken care of. They are changing his bedding. They are very responsive.

They take care of my mother who lives with us, and that is a big deal. They are reliable, responsive, and they send nice people.

It's really nice to know someone I can depend on will be there with my mom. I've been impressed with their communication and how well they follow through.

It was a last minute thing to get the care and within 24 hours everything was taken care of. Everyone who has been here is totally vetted, screened, professional, and knows what they are doing. I have multiple of their staff here and they just come in and know exactly what to do.

They help me shop and do my laundry. They don't do anything personal for me. The people they send have been pleasant.

They have been helpful just by supplying the people that they have sent. I like the nurse and the nursing. They take care of some wounds.

They are there every day and take care of her very well. She is 97 years old, and she needs constant care. I just like that they are reliable.

They helped the most by doing what they were supposed to, such as being very attentive to his needs. I liked the aide that I got from them and that they would follow up with us.

I do not have to worry about my husband falling or not eating. The first two caregivers they sent were not too good, so I think they may need to train their employees a little bit more.

I like that they are responsive and worked hard to get what I needed. They nailed it on the head. They sent amazing aides to help my grandfather.

I could not lift him to change him or the bed. I was not strong enough. They could have watched him a little closer. They would sit on the couch behind him, and he would be dropping his oxygen on the floor.

They help the most by providing excellent care for my mom. They have been very helpful.

We hired a young lady from Synergy HomeCare for about an eight-hour span. She helped my grandmother around the house and helped her get ready for a nap and just made sure that she was generally safe in everything that she was doing. She was very good, showed up on time, and was very attentive to her. My event was running a little bit late and she even offered to stay an extra hour, which was very helpful. Everything went very well.

She does his exercises and gets his lunch. She is so soft-spoken and pleasant to be around. The girl I have is amazing for my husband.

It is very helpful to me because the person who gives us service is very good. I like that the people are very good.

They were very easy to contact. If I didn't like someone, they sent a replacement right away. Often times, there were issues, and unless I brought them up, they didn't automatically do things. If I didn't bring it up, it wouldn't happen, which just made it seem like they were trying to pull one over on you.

It made it possible to shower, and it helped him with going to the bathroom. They were very accessible and easy to talk with.

They helped the most by their attention and promptness in responding to the appointments. The people could have a little more experience and general knowledge about working with older people.

We are very happy with them. They help her prepare her food. They are reliable and responsive, and their people are good.

They help me get things and help me around. They came to me with two aides, and they picked up and came to see what they could do.

Everyone treated me kindly. There was no one that was lazy, unpleasant, or uncommunicative. The majority of the people were compatible with me. They were all women.

One was helping my son, and one was helping me. Both were excellent, and we felt very comfortable with them. The people that came here did everything that I asked them to do. They were pleasant and went about their business.

He is not interested, and he doesn't want them there. I haven't had enough experience with them, so I don't have anything great or bad to say about them. So far, they have made an effort to do what I want.

My mom suffers with deep depression. I think it is hard for the workers to get her out of bed. I am only in contact with the owner. He is receptive, listens to what we have to say, and works hard to meet our needs.

My mother has a new provider, Maria, and my mother loves her. She looks forward to her coming. Last week, my mother's wheelchair broke, and Maria came with flowers. She hugs her and sings to her. I like that they are easy to get in touch with if I need anything. They are accommodating and responsible.

My aunt isn't very easy to take care of, but they helped a lot. They responded immediately every time I called.

The office was so responsive. They were excellent and they did a wonderful job. A lot of the people that they sent were lacking. It is not the fault of the office. The workers can improve. The people in the office that arranged these are fantastic. They respond immediately and do what they can. The caregivers do things they should not do, such as fall asleep on my daybed in the living room. I still had to go in there and see what he needed. They were also late. I had at least one person that was totally excellent. It is not easy to get caregivers who do what they are supposed to do. They should not listen to music with headphones or be on their phones. I would recommend SYNERGY as often as I would recommend any other company. The office takes care of me and the scheduling for my husband. That was top notch. A lot of the workers abuse their job. They are here to care for my husband and not be their phone or listen to religious programs. They could at least text in the same room as him.

There's someone to take care of her while I have to take care of things on my own. It's a good feeling knowing someone is there. They're competent and reliable. The young girl we have is so quiet and nice with my wife. She calms her down, and that's what I like.

They had someone that spoke her language and she liked that. They were very reliable.

The agency just provided the right kind of help for us. They were responsive, and they provided the help they said they would.

I live four hours away from my mother, so the agency made me comfortable because I knew that a caregiver was with my mother. It put me at ease. They were truly amazing, and they went above and beyond. They were so flexible, and they were very aware of working with elderly people.

It is very flexible. He has mental health issues. It definitely helps because he can't take care of himself. They take care of the apartment and his groceries. I had hoped that she would be able to take him outside and go for a walk, but she can't force him to do that. I like the fact that the co owner came to my brother's home to find out what we needed.

The ones I like, I keep and the ones I don't like, I ask not to come back. They should know their healthcare workers better.

They take care of things that I don't have time to take care of. I like that they are very responsive.

They keep on trying. There was lapses in between that they couldn't find someone, but they keep trying to find someone. If they could get a male aide and be able to come on Sunday, that would be great. I'm only looking for a couple of days a week for a couple of hours. They have been very helpful. They get back to me right away.

I don't know how they could make my life easier. They provided really good care. I didn't deal with the agency directly. It was bypassed through Horizons. They always had the person I wanted available.

I can leave, and she takes great care of my husband. The care has been very good compared to other care we have had in the past. She does everything she is supposed to do.

Whatever they did for me, they did really well. They were helping me get back on my feet. The caregivers provided really good care, and the owner was very good to me. I would recommend them to anybody.

They have been helpful by being a companion. I like their attentiveness to any concerns we may have.

I like knowing that the caregivers are there with my loved one. I like that the agency is available to me. If I have a problem, I can call them to talk to someone.

I liked that the services totally took care of my loved one. When the caregiver was out, I couldn't get a replacement.

I couldn't do without them. They're always on top of everything. They call in the event that my caregiver isn't able to come and ask me if I want a replacement.

The third caregiver was outstanding. The company was consistent with followup. The first two people weren't very good, but the third was outstanding. They need to do better screening.

They have come in and done some household tasks, including laundry and fixing my dinner. The person who has been assigned has been quite helpful. They are dependable and there's a number that can be called if I need help.

They are helpful. I can't think of anything to improve at the moment. They are convenient.

They keep me reliably together by having things that I need when I need them. They are able to do things that I want to do, and my children feel that I am under proper care. So far, the people they have working with me and for me have been reliable and responsible, and that's what I need.

He can't be alone so he has to have someone here and he likes her. She is reliable. The care he gets from Julianne is really good and they stay in contact with me.

They let me keep the same aide all the time. I like that they call me all the time.

They accompany me to various services and tasks, and they provide an ear. The person I originally met with was thorough and questioned me to determine who to select for me. The person they chose for me is perfect. We get along well and have great conversation.

They could have more interaction with my loved one and less with their phone. They need better communication between the caregiver and my loved one.

I think she likes her. It's a big improvement from what she had before, and I don't hear complaining. They listen and they search for good caregivers that are fit for your relatives.

They make my life easier by sending the caregiver to help me with everything. I like that I have a very good women taking care of me and my needs.

At the time, it was helpful. I had three different people. They came in and would only talk with him and they would not do much more. The caregiver could've assisted him more. They never prepared meals or fed him.

They help my mom so that she is safe. They always have someone taking care of my mom. I like the staff at SYNERGY HomeCare. I like the person who manages and I like the nursing.

If I had more time that would be nice. I only get three hours on Tuesdays and Thursdays. No one is perfect. The aide I have is fine. I'm satisfied with her.

It has freed me up so that I can take a breather. Based on the people that I have worked with, it has been positive.

I am able to get out and do things that I couldn't do before. They've always tried to have someone here when I've needed someone.

They come in and take care of him everyday. The caregivers are reliable.