Synergy HomeCare of Bergen County - Teaneck, NJ

My aunt isn't very easy to take care of, but they helped a lot. They responded immediately every time I called.

The office was so responsive. They were excellent and they did a wonderful job. A lot of the people that they sent were lacking. It is not the fault of the office. The workers can improve. The people in the office that arranged these are fantastic. They respond immediately and do what they can. The caregivers do things they should not do, such as fall asleep on my daybed in the living room. I still had to go in there and see what he needed. They were also late. I had at least one person that was totally excellent. It is not easy to get caregivers who do what they are supposed to do. They should not listen to music with headphones or be on their phones. I would recommend SYNERGY as often as I would recommend any other company. The office takes care of me and the scheduling for my husband. That was top notch. A lot of the workers abuse their job. They are here to care for my husband and not be their phone or listen to religious programs. They could at least text in the same room as him.

There's someone to take care of her while I have to take care of things on my own. It's a good feeling knowing someone is there. They're competent and reliable. The young girl we have is so quiet and nice with my wife. She calms her down, and that's what I like.

They had someone that spoke her language and she liked that. They were very reliable.

The agency just provided the right kind of help for us. They were responsive, and they provided the help they said they would.

I live four hours away from my mother, so the agency made me comfortable because I knew that a caregiver was with my mother. It put me at ease. They were truly amazing, and they went above and beyond. They were so flexible, and they were very aware of working with elderly people.

It is very flexible. He has mental health issues. It definitely helps because he can't take care of himself. They take care of the apartment and his groceries. I had hoped that she would be able to take him outside and go for a walk, but she can't force him to do that. I like the fact that the co owner came to my brother's home to find out what we needed.

The ones I like, I keep and the ones I don't like, I ask not to come back. They should know their healthcare workers better.

They take care of things that I don't have time to take care of. I like that they are very responsive.

They keep on trying. There was lapses in between that they couldn't find someone, but they keep trying to find someone. If they could get a male aide and be able to come on Sunday, that would be great. I'm only looking for a couple of days a week for a couple of hours. They have been very helpful. They get back to me right away.

I don't know how they could make my life easier. They provided really good care. I didn't deal with the agency directly. It was bypassed through Horizons. They always had the person I wanted available.

I can leave, and she takes great care of my husband. The care has been very good compared to other care we have had in the past. She does everything she is supposed to do.

Whatever they did for me, they did really well. They were helping me get back on my feet. The caregivers provided really good care, and the owner was very good to me. I would recommend them to anybody.

She is not here every day, but when she is here, she helps me shower. She folds and washes clothes, and today she changed the sheets on my bed. She is very helpful. She is very efficient and helps me a lot.

They have been helpful by being a companion. I like their attentiveness to any concerns we may have.

I like knowing that the caregivers are there with my loved one. I like that the agency is available to me. If I have a problem, I can call them to talk to someone.

I liked that the services totally took care of my loved one. When the caregiver was out, I couldn't get a replacement.

I couldn't do without them. They're always on top of everything. They call in the event that my caregiver isn't able to come and ask me if I want a replacement.

The third caregiver was outstanding. The company was consistent with followup. The first two people weren't very good, but the third was outstanding. They need to do better screening.

They have come in and done some household tasks, including laundry and fixing my dinner. The person who has been assigned has been quite helpful. They are dependable and there's a number that can be called if I need help.

They are helpful. I can't think of anything to improve at the moment. They are convenient.

They keep me reliably together by having things that I need when I need them. They are able to do things that I want to do, and my children feel that I am under proper care. So far, the people they have working with me and for me have been reliable and responsible, and that's what I need.

He can't be alone so he has to have someone here and he likes her. She is reliable. The care he gets from Julianne is really good and they stay in contact with me.

They let me keep the same aide all the time. I like that they call me all the time.

I like the help from the aide. The nurse aides are very good.

They accompany me to various services and tasks, and they provide an ear. The person I originally met with was thorough and questioned me to determine who to select for me. The person they chose for me is perfect. We get along well and have great conversation.

They could have more interaction with my loved one and less with their phone. They need better communication between the caregiver and my loved one.

I think she likes her. It's a big improvement from what she had before, and I don't hear complaining. They listen and they search for good caregivers that are fit for your relatives.

They make my life easier by sending the caregiver to help me with everything. I like that I have a very good women taking care of me and my needs.

At the time, it was helpful. I had three different people. They came in and would only talk with him and they would not do much more. The caregiver could've assisted him more. They never prepared meals or fed him.

They help my mom so that she is safe. They always have someone taking care of my mom. I like the staff at SYNERGY HomeCare. I like the person who manages and I like the nursing.

If I had more time that would be nice. I only get three hours on Tuesdays and Thursdays. No one is perfect. The aide I have is fine. I'm satisfied with her.

It has freed me up so that I can take a breather. Based on the people that I have worked with, it has been positive.

I am able to get out and do things that I couldn't do before. They've always tried to have someone here when I've needed someone.

They come in and take care of him everyday. The caregivers are reliable.