Relevar Home Care, LLC

My mother was diagnosed with Alzheimer's four years ago. She was a widow, our family was very small and I was an only child who lived and worked out of state. I learned about geriatric care managers from a friend who swore by them. I called several companies and made a decision to go with Serving Seniors after interviewing another care manager who told me that if she ever needed a care manager for herself, she would call Serving Seniors. I have never regretted my decision. Serving Seniors professionals proved to be well-versed and experienced in managing the care of Alzheimer’s sufferers. They provided me detailed information and helped me make major decisions like which senior community would best meet my mother’s needs. After a time, Serving Seniors professional Lisa became our primary manager and she helped us navigate the healthcare system and life in mom’s Continuing Care Retirement Community. Alzheimer’s is relentless and the demands on caretakers are never-ending and very often overwhelming. Lisa was there for us when it was time to move mom within the community as her level of care increased. Serving Senior’s professionals were truly second daughters for my mom. Once mom needed emergency hospitalization for a life-threatening condition unrelated to her Alzheimer’s and Lisa stayed with her in the emergency room all night until I could catch a flight and get there. I always knew Serving Seniors had my back and that mom was in good, capable hands. Lisa helped me with a host of decisions regarding mom’s daily care and comfort. Lisa managed mom’s doctors’ appointments, regularly confirmed her medication regiment, and took mom to medical appointments with her primary care physician and outside specialists as needed. She made sure to ask clarifying questions so I would fully understand doctor’s advice. Lisa kept excellent notes and sent me detailed updates after mom’s medical appointments. Lisa made sure everything related to mom’s care was documented and that I was in the loop. On more than one occasion, Lisa caught inadvertent discrepancies in mom’s medication regiment. Lisa was attuned to my mom’s needs and, as another reviewer noted, regularly made helpful suggestions to make sure mom was comfortable and safe. Lisa treated my mom with such loving care and even massaged her feet and hands which mom loved. Mom recently died peacefully in her sleep and I am at ease knowing I got her the best care I could and that the quality of her life during her last years was so much better than I could have imagined. There is no doubt in my mind that I could not have marshaled the resources or made the difficult decisions without the help of Serving Seniors. I highly recommend Serving Seniors to anyone charged with the care of an elderly loved one.

My mother is a client of Serving Seniors for Geriatric Care Management services. I live out of town, so having a compassionate, qualified and highly professional care manager in town is very important to us. My mother and I have been extremely pleased with Serving Seniors, and especially with Lisa, who is my mother's geriatric care manager. Lisa is extremely competent and very professional. She manages my mother's doctors appointments and medical care, transports her to and from appointments, and attends the appointments with my mother to listen, take notes and ask questions. I think of her as my mother's on-site advocate. She makes helpful suggestions and coordinates very well with other care givers who assist my mother. Lisa always sends detailed updates after medical appointments, or anytime they're necessary, with any medical news and other issues or questions. She is very good at independently making helpful suggestions. My mother and I are very happy with Serving Seniors and especially with Lisa.

I feel the quality of service I get is excellent. Karen always call before she gets to my home. She is always on time. She is pleasant to talk with. I enjoy her visits.