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Right at Home Southeastern Michigan

2059 N Monroe St, Monroe, MI 48162

(734) 294-5811

Verified Partner

4.6

(73 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Southeastern Michigan in Monroe, Michigan

4.6

(73 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Melody L

    4

    December 6, 2023

    I am a current client of this provider

    They try to help me when I need a ride or something like that. It would help if they could schedule better times.

    Edward C_10

    5

    October 5, 2023

    I am a current client of this provider

    They are needed badly because my husband is in hospice now, and I'm 91, so they're a big help. I would recommend them because their whole system of talking to the caregivers to see what is happening in the home is a good idea.

    Anonymous_7591

    2

    September 8, 2023

    I am a current client of this provider

    The provider has helped with what they are doing. They can do better by fulfilling our quotas. They don't have enough people for their clients.

    Provider Response

    We are sorry you feel that our agency has fallen short of the standard that is expected. There are several things that we feel sometimes occur which results in these types of responses. Non-flexibility of schedules, requesting certain caregivers or only one caregiver and the location of services are all things that can affect the ability to schedule all of the client's hours available. There has also been a major staffing shortage that is industry wide that we are constantly battling. We are sorry that there has been issues in the past and please know we always strive to provide the best care and exceed our client's expectations.

    Anonymous_7579

    5

    August 8, 2023

    I am a current client of this provider

    The services could be better, they could do a little better job of what they're doing. I like the people that are working here and their reliability.

    Marsha W_3

    5

    June 12, 2023

    I am a current client of this provider

    Until I had the drains put in, I ended up in the hospital 7 times. I have not been to the hospital at all since they put my drains in. I like the nurse who comes to see me most often. I think she is a very high quality person, and she has been very helpful to me. I also like the coordination I see in the company; everyone seems to be on the same page.

    Anonymous_7317

    4

    May 5, 2023

    I am a current client of this provider

    They could improve the communication. It is the only company in Monroe, so they are good. They could improve with better communication, I would like to know ahead of time who is coming.

    Frank L_4

    5

    March 3, 2023

    I am a current client of this provider

    They help the most by being with him and helping him with his day, it frees me up a lot! I have recommended them before. I like that they good at communication, my dad likes the care, and he is picky so it can be hard. They are reliable and help a ton.

    Jean S_21

    5

    December 6, 2022

    I am a current client of this provider

    The services have been good. The caregiver is a great companion for her while I'm getting some things done. I would recommend them because they are friendly and dependable.

    William D_19

    5

    October 6, 2022

    I am a past client of this provider

    It helped out a lot to have someone else to provide company for him while he was here and he really enjoyed seeing them each day. The person that we had who was coming was very efficient and always on time and with the good care they gave I would recommend them!

    James A_16

    4

    September 22, 2022

    I am a current client of this provider

    They only come once a week. They do light house cleaning and put some medicine on my lower legs because they are irritated from Diabetes. I like that they are friendly and helpful. They are right on top of what I have asked them to do for me.

    Jeffrey B_5

    5

    July 6, 2022

    I am a current client of this provider

    They are considerate and I like how they have things set up. I have recommended them. The caregivers that they have sent have been good.

    Mitzy R

    5

    June 7, 2022

    I am a current client of this provider

    I liked that they take my mom to where she needs to go and assist her in the shower. I liked the caregiver mom has.

    Roger T_3

    5

    May 5, 2022

    I am a current client of this provider

    The experience is positive because they send me the person I want to keep. I like that they are here for long term.

    William V_6

    3

    April 6, 2022

    I am a current client of this provider

    I can get out and do my errands whenever a caregiver is there. They had a huge deposit upfront whereas most other places didn't have that.

    Edward Z

    5

    March 16, 2022

    I am a current client of this provider

    I can't be here and they are. I like that there is someone here for him while I'm not here.

    David G_25

    5

    February 3, 2022

    I am a current client of this provider

    My husband has dementia; he can be stubborn sometimes. They make sure he is alright. I have spoken to some of them, but it is mainly the worker that we are impressed with.

    Valentine M

    5

    January 6, 2022

    I am a current client of this provider

    They assist him with hygiene and light housekeeping. They communicate with every move that is going on with the scheduling.

    Howard48

    5

    December 9, 2021

    I am a past client of this provider

    These folks are wonderful, they went above and beyond in taking me to and from a surgical appointment.

    Richard P_13

    5

    December 4, 2021

    I am a current client of this provider

    These people know what they are doing. They know how to take care of Richard. I have more coverage than I had before. I like Right at Home because they work with you pretty good.

    Carol

    5

    December 3, 2021

    I am a past client of this provider

    Right at Home took care of my dad for quite some time. Katie was very, very helpful in getting everything taken care of, everything set up, me getting the right paperwork and how to fill out and what to say on all of the paperwork that I needed. She organized everything, and she was the one that I contacted when I needed something. She's a community advocate. We had some good caregivers that really showed interest that they cared, especially the last one. She would bring home lunch and my dad and her would have pizza together and they would talk and visit and she did laundry. My dad still had my daughter coming in to clean the house, so there wasn't much cleaning to do. She was company for my dad and that was important to him. He had somebody there to talk to. Katie helped me with setting everything up. We had a couple of instances where she couldn't get people into work because of Covid. She couldn't give my dad the hours that he needed and nobody would show up at times, but that was not Katie's fault. The girls didn't want to work, and she couldn't get anybody in, and my dad was fussy about who we had coming in into the house. Katie was very good with letting me know what was going on. She kept me informed and when she couldn't get people, she would call me and let me know that he wasn't going to get anybody that day. Katie was an excellent person, but she was not a caregiver. She helped me tremendously in getting stuff taken care of. The care plan was pretty good. He got decent care when they were there. He had a catheter and they had to change the catheter bag and stuff and empty it. They provided meals. He had meals in the fridge or the freezer, and they would heat them up and give them to him. We had some good caregivers and some that didn't want to show up. The last lady we had that came in was very good.

    Stanley M_4

    4

    November 4, 2021

    I am a current client of this provider

    They have helped the most by providing someone who can help him take a shower and make sure he doesn't fall. She also takes care of the basic needs he can't do himself. They are very friendly, they follow up, and they try to accommodate changing schedules.

    Edward R_9

    5

    September 27, 2021

    I am a past client of this provider

    I enjoyed my caregiver, they were uplifting to me. They were very courteous, patient and helpful.

    Roger B_9

    5

    August 18, 2021

    I am a current client of this provider

    I guess they could listen to me more. Everything I want to get done is done right.

    Anonymous_5036

    1

    July 15, 2021

    I am a past client of this provider

    He needed two people to do things like change him. They never sent us two caregivers. Us family members always had to be there to help. Their scheduling was awful.

    Provider Response

    I am sorry that you feel this way about our office. We do our very best to offer the Right Care at home for our clients. We do offer additional caregivers if a 2 person assist is necessary, however, this is an additional fee and we are always transparent about this information to the client and family. We strive to provide excellent care and provide clients and their families with the schedule that fits their needs. Scheduling can be a difficult task when doing so, however, our office puts great emphasis on communication for these challenges.

    Robert S_73

    5

    July 9, 2021

    I am a current client of this provider

    They help us so much with daily tasks around the house. They are on target and they always send the right person over to help us.

    Anonymous_4841

    4

    May 27, 2021

    I am a current client of this provider

    I am not sure they could do anything to make my life easier with a client that has dementia. There were a few caregivers in the beginning that didn't do so well but that was resolved. They left him alone at times out of respect but I don't think that was what he really needed. There could be more consistency as far as having the same caregivers.

    Lewis G_4

    5

    May 10, 2021

    I am a current client of this provider

    Right at Home has helped us the most by freeing up my time to get errands done. I know that my husband is safe. I want Right at Home to improve by having more interaction physically with the patients, like exercising.

    Anonymous_4693

    4

    April 9, 2021

    I am a past client of this provider

    I like that I didn't have to do the work. I liked that they were always here all the time.

    Anonymous_4749

    4

    April 8, 2021

    I am a current client of this provider

    They take away stress from me. She does all the personal grooming on Mike. She does light cleaning. Those are all things I do not have to do. They seem rather short on personal. We have had changes made in our appointment times. Someone quit and they have to have someone cover their shift.

    John P_37

    4

    March 5, 2021

    I am a current client of this provider

    I would say that improves for us. They do very well here with us when they have the same staff. I would like to see them keep the same schedule that we started with. I'd also like to see the same people coming in which is hard for John because he has dementia.

    James H_31

    4

    February 18, 2021

    I am a current client of this provider

    She helps him with breakfast. She helped him bathe and get dressed. I like the aide because she is friendly, compassionate, and she knows what she is doing.

    Kurt D_1

    4

    January 25, 2021

    I am a current client of this provider

    They can make my life easier by giving her back because I do not know if she is coming back. She is kinda off schedule. I did not know my caregiver was coming the day on Friday so it was a little awkward. I like that my aid is very friendly and very good with my dad. She is wonderful and they are pretty flexible so it works well.

    Lori

    3

    January 25, 2021

    I am a current client of this provider

    The person who comes during the week, I don't remember her name, didn't do much. Mostly sat around and looked at her cellphone. We stopped the weekly service because of it. Lisa, who comes on the weekend was very helpful and my mom really liked her.

    Emma M_1

    5

    December 19, 2020

    I am a current client of this provider

    They have worked with us to add another day to her care for the week. I like that they are easy to work with as far as billing and the people.

    John F_19

    5

    December 8, 2020

    I am a current client of this provider

    The dependency has been most helpful part. I like the overall care.

    Samuel R_3

    5

    October 13, 2020

    I am a current client of this provider

    They help me with clean the house. It is consistent.

    Anonymous_3474

    5

    March 17, 2020

    I am a current client of this provider

    I can go to my appointments and leave them with him. They have 24 hour care.

    Dr. Donald

    5

    February 7, 2020

    I am a past client of this provider

    Right at Home personnel, Amy and Chris, were excellent caregivers who provided for my wife, approximately 6 hours a day, Monday through Sunday, the last 3 months of her life. They were friendly with me and all the visitors to our house. They made sure that my wife was safe from the falls that she had had because of Parkinson's disease. They did laundry and helped her. I would be glad to recommend Right at Home to all family that needs excellent care for their loved one.

    Arnold R

    5

    January 15, 2020

    I am a current client of this provider

    They do pretty well, except during the holidays. The girls had to work nights because there was nobody to work days. Everybody had children that were out of school, but I needed someone more in the morning. They still came and gave good service. They're always trying to help out and satisfy the customer.

    Mary B_81

    5

    December 12, 2019

    I am a current client of this provider

    They are always doing stuff for me, and they do whatever I want them to do. They provide very good services to me. They are with me all of the time, and they do what I want them to do.

    Donald J_4

    5

    November 12, 2019

    I am a current client of this provider

    She gets him his shower and shaves him. She does his laundry. Most of the time, because she has a short amount of time, she puts the laundry in the dryer,nd I take it out. She helps in the kitchen and gets his pills. I like their friendliness. Everything is done right.

    Carol W_4

    5

    October 10, 2019

    I am a current client of this provider

    I am the only one in charge of helping my mother, so it gives me a break. I like the caregiver that comes out because they are good, and they talk with my mother.

    Shelly P_2

    4

    August 13, 2019

    I am a current client of this provider

    They have helped her out the most with her daily activities and being able to stay home. They could have more contact when one of the aides is going to be late or can't show up. They don't seem to let us know that.

    Gloyd S

    5

    June 14, 2019

    I am a current client of this provider

    They come in and take care of all of his personal needs so that I do not have to do it anymore. I like that they actually go above and beyond. When my husband had to go back for his monthly VA visit, they went with me.

    Richard & Edna H

    5

    May 25, 2019

    I am a current client of this provider

    Without them, I don't know what we would do. They are really great helpers for us. They have a great impact on us. They have been polite, nice, and they take good care of us.

    William L_5

    5

    April 4, 2019

    I am a current client of this provider

    They are making sure he is taken care of while I am not here. They have been excellent with coming in and taking care of my husband for me.

    2019HCP_AnonymousKnM

    5

    March 7, 2019

    I am a current client of this provider

    I can't say enough good things about our caregiver! She is the best. She allows us to do other things and have a break and take care of the thing we need to take care of. She feeds him, makes sure he has his medication, and will even clean when we need her to. My dad just recently had his 93rd birthday and they actually sent him a birthday card and I thought that was sweet. I want the company to know that my particular caregiver, Georgia, is the best and deserves all the recognition.

    Anonymous_1256

    5

    January 14, 2019

    I am a current client of this provider

    If I say I need something, they are right there and they do it. It has made my life easier. They are very social and I like the fact that they feel comfortable with me and I am comfortable with them.

    Raymond B_3

    5

    November 8, 2018

    I am a current client of this provider

    I am able to leave the house for a few hours. They do really well helping around my house.

    Dona K_1

    4

    October 25, 2018

    I am a current client of this provider

    They provide the care I need. They could get a better book keeper because my bills are always wrong.

    Nancy T_7

    5

    October 25, 2018

    I am a current client of this provider

    They do things that are too hard for me to do. I'm very happy with the caregiver that I have.

    Gloyd

    5

    September 20, 2018

    I am a current client of this provider

    Right at home has helped me stay in my home. When my wife calls the office to make a change of days for things that come up Kim is always very helpful and accommodating with requests. I am a veteran and Kim helped with the whole process of getting me benefits through the VA. Kelsey my aide is very helpful with all my personal needs since I cannot walk without a walker. I don't know where I would be without the help that I have gotten from Right at Home.

    Robert B

    3

    August 8, 2018

    I am a current client of this provider

    They are doing a poor job of taking care of me. They don't make sure I take my pills. I would tell a friend that they should interview with them.

    Rosemary B_2

    5

    May 22, 2018

    I am a current client of this provider

    They're patient, and they do an excellent job. The people are so friendly and thorough with what they do.

    Meg

    5

    May 11, 2018

    I am a past client of this provider

    Right at Home was a lifesaver for us! My mom needed 24-hour care on very short notice (over Christmas holiday) and Kim was able to accommodate us. The aides were absolutely wonderful. We thought of them like family. My mother no longer needs their services and she misses their company.

    Ronald W

    5

    April 9, 2018

    I am a current client of this provider

    I like the quality of service and the people who have called on me. The caregiver I have right now is very good. The most helpful thing is the convenience of having someone here to talk to and do the things I can't do, like shopping.

    Daniel D

    4

    March 19, 2018

    I am a past client of this provider

    The aide we had from Right at Home was excellent. I liked the service and wish that I could have brought my husband home to care for him here, but my house is not equipped for his needs.

    Byron C

    3

    March 7, 2018

    I am a past client of this provider

    We had a significant lack of communication between the office and myself about scheduling and an extreme lack of competence in a few of the staff members. Part of their responsibility was to take my dad on a weekly errand once a week, and they had to drive him in either my car or their own car. For two months they gave us a non-licensed provider. The communication between the office and me needed to be better. They also needed to provide licensed providers so they could drive him. There was a lack of competence.

    Paul M_8

    5

    January 11, 2018

    I am a current client of this provider

    Right at Home is very kind, generous, and outstanding. They have made life easier by watching after me, taking care of me, and by fixing my supper.

    Leo

    5

    December 29, 2017

    I am a past client of this provider

    Very happy with the service provided. Very professional and friendly.

    Anonymous

    5

    December 5, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home has been really good to me. Their job is cleaning, to take me grocery shopping, and get my medications.

    Charlotte P

    5

    December 5, 2017

    I am a current client of this provider

    Right at Home is very reliable and has very good people. They take care of all of our needs. Right at Home has been able to help me so that I know that someone is with my mom to do light work for her and make sure that she takes her medications and help her out.

    Thomas C_1

    5

    December 5, 2017

    I am a current client of this provider

    Right at Home has good reliable caregivers. Right at Home has assisted me in caring for my husband and in doing things around the house which makes things a little easier for me.

    Hayden P_1

    5

    November 7, 2017

    I am a current client of this provider

    Right at Home does a good job. Right at Home has made my life easier because I can call Right at Home with problems that I have and they will try to fix them.

    Gerald B

    5

    September 26, 2017

    I am a current client of this provider

    I couldn't ask for better help than the care I get from Right at Home. The services from Right at Home keep me going day to day.

    Debbi

    5

    August 22, 2017

    I am a current client of this provider

    Our caregiver, Marci, is wonderful. Kim (representative) is exceptional and extremely knowledgeable.

    Frederick H_1

    5

    May 19, 2017

    I am a past client of this provider

    I have already recommended Right at Home to others. I would tell them about what they did for my dad. Right at Home helped out tremendously because I'm not able to do everything myself.

    Kalvin H_1

    4

    March 8, 2017

    I am a current client of this provider

    Right at Home has integrity and consistency, and they do a good job. Right at Home has helped me get better mobility.

    Reviewer121501350

    5

    December 31, 2015

    I am a current client of this provider

    We like Delly. She has a pleasant personality and helps when she can. A pleasant person. Good care given.

    Carol120878150

    5

    December 16, 2015

    I am a past client of this provider

    Thank you for providing me and my mom with excellent home care services as we transition to an assisted living facility. Your health aides were always timely and attentive to my mom's special needs. I especially want to acknowledge Charlotte and Heidi for their understanding and professionalism.

    Eileen Soeder

    5

    October 31, 2015

    I am a current client of this provider

    Right at Home provided excellent care for my uncle prior to his death. They are also caring for my mother and are doing a superb job with that. They are reliable, professional, and very caring. I would highly recommend Right At Home to anyone needing home-care services.

    Sheryl Pask

    5

    October 31, 2015

    I am a current client of this provider

    Right At Home is great. They provide Home Care and companionship for my 88-year-old mom and took great care of my uncle before he passed away. The staff and caretakers are caring and competent. Exemplary job!

    Relieved1

    5

    July 31, 2012

    I am a current client of this provider

    Right At Home has been the answer to my prayers. I had come to the end of my limits and needed a source of relief. My Loved One has a difficult need to meet with his mental illness creating all sorts of stresses and the unexpected. Right At Home had an angel on there roll and sent her to us. :) I am getting a much needed relief and my Loved One is getting excellent care and companionship. It is a Win-Win situation!

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    Services and Amenities of Right at Home Southeastern Michigan in Monroe, Michigan

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Southeastern Michigan in Monroe, Michigan

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Southeastern Michigan

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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