Right at Home Southeastern Michigan

Joseph M_33

My mobility is limited, and it allows me to function much better. They are professional and concerned about their clients.

Melody L

When I need something they try to help. I like that they are accommodating.

Anonymous_1715166528

The most helpful part is they do necessary things around the house. The workers are great.

Anonymous_7579

The agency has provided me with care on time and when needed. I like that they do things to help me, that I can't do.

Marsha W_3

They make is possible for me to live here. I have been satisfied with their care.

Karen R_30

The caregivers help me make sure I'm okay in the shower since I fall. My favorite thing about them is their reliability.

Edward C_10

They are needed badly because my husband is in hospice now, and I'm 91, so they're a big help. I would recommend them because their whole system of talking to the caregivers to see what is happening in the home is a good idea.

Anonymous_7591

The provider has helped with what they are doing. They can do better by fulfilling our quotas. They don't have enough people for their clients.

Provider Response

Anonymous_7317

They could improve the communication. It is the only company in Monroe, so they are good. They could improve with better communication, I would like to know ahead of time who is coming.

Frank L_4

They help the most by being with him and helping him with his day, it frees me up a lot! I have recommended them before. I like that they good at communication, my dad likes the care, and he is picky so it can be hard. They are reliable and help a ton.

Jean S_21

The services have been good. The caregiver is a great companion for her while I'm getting some things done. I would recommend them because they are friendly and dependable.

William D_19

It helped out a lot to have someone else to provide company for him while he was here and he really enjoyed seeing them each day. The person that we had who was coming was very efficient and always on time and with the good care they gave I would recommend them!

James A_16

They only come once a week. They do light house cleaning and put some medicine on my lower legs because they are irritated from Diabetes. I like that they are friendly and helpful. They are right on top of what I have asked them to do for me.

Jeffrey B_5

They are considerate and I like how they have things set up. I have recommended them. The caregivers that they have sent have been good.

Mitzy R

I liked that they take my mom to where she needs to go and assist her in the shower. I liked the caregiver mom has.

Roger T_3

The experience is positive because they send me the person I want to keep. I like that they are here for long term.

William V_6

I can get out and do my errands whenever a caregiver is there. They had a huge deposit upfront whereas most other places didn't have that.

Edward Z

I can't be here and they are. I like that there is someone here for him while I'm not here.

David G_25

My husband has dementia; he can be stubborn sometimes. They make sure he is alright. I have spoken to some of them, but it is mainly the worker that we are impressed with.

Valentine M

They assist him with hygiene and light housekeeping. They communicate with every move that is going on with the scheduling.

Howard48

These folks are wonderful, they went above and beyond in taking me to and from a surgical appointment.

Richard P_13

These people know what they are doing. They know how to take care of Richard. I have more coverage than I had before. I like Right at Home because they work with you pretty good.

Carol

Right at Home took care of my dad for quite some time. Katie was very, very helpful in getting everything taken care of, everything set up, me getting the right paperwork and how to fill out and what to say on all of the paperwork that I needed. She organized everything, and she was the one that I contacted when I needed something. She's a community advocate. We had some good caregivers that really showed interest that they cared, especially the last one. She would bring home lunch and my dad and her would have pizza together and they would talk and visit and she did laundry. My dad still had my daughter coming in to clean the house, so there wasn't much cleaning to do. She was company for my dad and that was important to him. He had somebody there to talk to. Katie helped me with setting everything up. We had a couple of instances where she couldn't get people into work because of Covid. She couldn't give my dad the hours that he needed and nobody would show up at times, but that was not Katie's fault. The girls didn't want to work, and she couldn't get anybody in, and my dad was fussy about who we had coming in into the house. Katie was very good with letting me know what was going on. She kept me informed and when she couldn't get people, she would call me and let me know that he wasn't going to get anybody that day. Katie was an excellent person, but she was not a caregiver. She helped me tremendously in getting stuff taken care of. The care plan was pretty good. He got decent care when they were there. He had a catheter and they had to change the catheter bag and stuff and empty it. They provided meals. He had meals in the fridge or the freezer, and they would heat them up and give them to him. We had some good caregivers and some that didn't want to show up. The last lady we had that came in was very good.

Stanley M_4

They have helped the most by providing someone who can help him take a shower and make sure he doesn't fall. She also takes care of the basic needs he can't do himself. They are very friendly, they follow up, and they try to accommodate changing schedules.

Edward R_9

I enjoyed my caregiver, they were uplifting to me. They were very courteous, patient and helpful.

Roger B_9

I guess they could listen to me more. Everything I want to get done is done right.

Anonymous_5036

He needed two people to do things like change him. They never sent us two caregivers. Us family members always had to be there to help. Their scheduling was awful.

Provider Response

Robert S_73

They help us so much with daily tasks around the house. They are on target and they always send the right person over to help us.

Anonymous_4841

I am not sure they could do anything to make my life easier with a client that has dementia. There were a few caregivers in the beginning that didn't do so well but that was resolved. They left him alone at times out of respect but I don't think that was what he really needed. There could be more consistency as far as having the same caregivers.

Lewis G_4

Right at Home has helped us the most by freeing up my time to get errands done. I know that my husband is safe. I want Right at Home to improve by having more interaction physically with the patients, like exercising.

Anonymous_4693

I like that I didn't have to do the work. I liked that they were always here all the time.

Anonymous_4749

They take away stress from me. She does all the personal grooming on Mike. She does light cleaning. Those are all things I do not have to do. They seem rather short on personal. We have had changes made in our appointment times. Someone quit and they have to have someone cover their shift.

John P_37

I would say that improves for us. They do very well here with us when they have the same staff. I would like to see them keep the same schedule that we started with. I'd also like to see the same people coming in which is hard for John because he has dementia.

James H_31

She helps him with breakfast. She helped him bathe and get dressed. I like the aide because she is friendly, compassionate, and she knows what she is doing.

Kurt D_1

They can make my life easier by giving her back because I do not know if she is coming back. She is kinda off schedule. I did not know my caregiver was coming the day on Friday so it was a little awkward. I like that my aid is very friendly and very good with my dad. She is wonderful and they are pretty flexible so it works well.

Lori

The person who comes during the week, I don't remember her name, didn't do much. Mostly sat around and looked at her cellphone. We stopped the weekly service because of it. Lisa, who comes on the weekend was very helpful and my mom really liked her.

Emma M_1

They have worked with us to add another day to her care for the week. I like that they are easy to work with as far as billing and the people.

John F_19

The dependency has been most helpful part. I like the overall care.

Samuel R_3

They help me with clean the house. It is consistent.

Anonymous_3474

I can go to my appointments and leave them with him. They have 24 hour care.

Arnold R

They do pretty well, except during the holidays. The girls had to work nights because there was nobody to work days. Everybody had children that were out of school, but I needed someone more in the morning. They still came and gave good service. They're always trying to help out and satisfy the customer.

Mary B_81

They are always doing stuff for me, and they do whatever I want them to do. They provide very good services to me. They are with me all of the time, and they do what I want them to do.

Donald J_4

She gets him his shower and shaves him. She does his laundry. Most of the time, because she has a short amount of time, she puts the laundry in the dryer,nd I take it out. She helps in the kitchen and gets his pills. I like their friendliness. Everything is done right.

Carol W_4

I am the only one in charge of helping my mother, so it gives me a break. I like the caregiver that comes out because they are good, and they talk with my mother.

Shelly P_2

They have helped her out the most with her daily activities and being able to stay home. They could have more contact when one of the aides is going to be late or can't show up. They don't seem to let us know that.

Gloyd S

They come in and take care of all of his personal needs so that I do not have to do it anymore. I like that they actually go above and beyond. When my husband had to go back for his monthly VA visit, they went with me.

Richard & Edna H

Without them, I don't know what we would do. They are really great helpers for us. They have a great impact on us. They have been polite, nice, and they take good care of us.

William L_5

They are making sure he is taken care of while I am not here. They have been excellent with coming in and taking care of my husband for me.

2019HCP_AnonymousKnM

I can't say enough good things about our caregiver! She is the best. She allows us to do other things and have a break and take care of the thing we need to take care of. She feeds him, makes sure he has his medication, and will even clean when we need her to. My dad just recently had his 93rd birthday and they actually sent him a birthday card and I thought that was sweet. I want the company to know that my particular caregiver, Georgia, is the best and deserves all the recognition.

Anonymous_1256

If I say I need something, they are right there and they do it. It has made my life easier. They are very social and I like the fact that they feel comfortable with me and I am comfortable with them.

Raymond B_3

I am able to leave the house for a few hours. They do really well helping around my house.

Dona K_1

They provide the care I need. They could get a better book keeper because my bills are always wrong.

Nancy T_7

They do things that are too hard for me to do. I'm very happy with the caregiver that I have.

Gloyd

Right at home has helped me stay in my home. When my wife calls the office to make a change of days for things that come up Kim is always very helpful and accommodating with requests. I am a veteran and Kim helped with the whole process of getting me benefits through the VA. Kelsey my aide is very helpful with all my personal needs since I cannot walk without a walker. I don't know where I would be without the help that I have gotten from Right at Home.

Robert B

They are doing a poor job of taking care of me. They don't make sure I take my pills. I would tell a friend that they should interview with them.

Rosemary B_2

They're patient, and they do an excellent job. The people are so friendly and thorough with what they do.

Meg

Right at Home was a lifesaver for us! My mom needed 24-hour care on very short notice (over Christmas holiday) and Kim was able to accommodate us. The aides were absolutely wonderful. We thought of them like family. My mother no longer needs their services and she misses their company.

Ronald W

I like the quality of service and the people who have called on me. The caregiver I have right now is very good. The most helpful thing is the convenience of having someone here to talk to and do the things I can't do, like shopping.

Daniel D

The aide we had from Right at Home was excellent. I liked the service and wish that I could have brought my husband home to care for him here, but my house is not equipped for his needs.

Byron C

We had a significant lack of communication between the office and myself about scheduling and an extreme lack of competence in a few of the staff members. Part of their responsibility was to take my dad on a weekly errand once a week, and they had to drive him in either my car or their own car. For two months they gave us a non-licensed provider. The communication between the office and me needed to be better. They also needed to provide licensed providers so they could drive him. There was a lack of competence.

Paul M_8

Right at Home is very kind, generous, and outstanding. They have made life easier by watching after me, taking care of me, and by fixing my supper.

Leo

Very happy with the service provided. Very professional and friendly.

Anonymous

I would tell a friend that Right at Home has been really good to me. Their job is cleaning, to take me grocery shopping, and get my medications.

Charlotte P

Right at Home is very reliable and has very good people. They take care of all of our needs. Right at Home has been able to help me so that I know that someone is with my mom to do light work for her and make sure that she takes her medications and help her out.

Thomas C_1

Right at Home has good reliable caregivers. Right at Home has assisted me in caring for my husband and in doing things around the house which makes things a little easier for me.

Hayden P_1

Right at Home does a good job. Right at Home has made my life easier because I can call Right at Home with problems that I have and they will try to fix them.

Gerald B

I couldn't ask for better help than the care I get from Right at Home. The services from Right at Home keep me going day to day.

Debbi

Our caregiver, Marci, is wonderful. Kim (representative) is exceptional and extremely knowledgeable.

Frederick H_1

I have already recommended Right at Home to others. I would tell them about what they did for my dad. Right at Home helped out tremendously because I'm not able to do everything myself.

Kalvin H_1

Right at Home has integrity and consistency, and they do a good job. Right at Home has helped me get better mobility.

Eileen Soeder

Right at Home provided excellent care for my uncle prior to his death. They are also caring for my mother and are doing a superb job with that. They are reliable, professional, and very caring. I would highly recommend Right At Home to anyone needing home-care services.

Sheryl Pask

Right At Home is great. They provide Home Care and companionship for my 88-year-old mom and took great care of my uncle before he passed away. The staff and caretakers are caring and competent. Exemplary job!

Relieved1

Right At Home has been the answer to my prayers. I had come to the end of my limits and needed a source of relief. My Loved One has a difficult need to meet with his mental illness creating all sorts of stresses and the unexpected. Right At Home had an angel on there roll and sent her to us. :) I am getting a much needed relief and my Loved One is getting excellent care and companionship. It is a Win-Win situation!