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In Home Companions

5749 Stadium Dr, Kalamazoo, MI 49009

(800) 558-0653

Verified Partner

4.33

(21 reviews)

Offers Home Care

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Reviews of In Home Companions in Kalamazoo, Michigan

4.33

(21 reviews)

    Joy L Carmich

    5

    February 25, 2022

    I am a current client of this provider

    In Home Companions is a wonderful care giving team!! My Mom needed 24 hour care after she fell off a ladder and broke all three bones in her leg. The care givers were phenomenal. So attentive and caring, and unbelievable care. I never had to worry one bit that my mom wasn't getting the care she needed. They went above and beyond what a care facility does. Anything we asked of them was provided to the best of their ability. If she needs future help, they will be the first place I call and have come back to take care of my mom. Absolutely Love them!!!!!!!

    Carole Ann

    5

    November 5, 2021

    Other

    My Aunt's caregivers went above and beyond their duties. The owner of In-Home Companions, Ryan, has been very kind and helpful to my Aunt. I want to give special credit to Carman, who is perfectly suited to this job. she is patient, kind and understanding of the special needs of older people. I m so appreciative of what has been done to make my Aunt comfortable and cared for.

    Anonymous_5050

    1

    July 27, 2021

    I am a past client of this provider

    They made it pretty stressful. We had no-call-no-shows. They need to improve communication and follow through. We had certain people call many times.

    Robert B_57

    1

    July 15, 2021

    I am a past client of this provider

    I would like them to be able to move my husband. The only thing that they can do was just bathing and cleaning, and all we needed was for the client to be lifted into bed or in the wheelchair.

    Provider Response

    I am sorry, but we are a small provider and my team does not have any matching records of the person who posted this. Our team is trained to transfer clients, as that is very important.

    llperry

    5

    July 6, 2021

    I am a current client of this provider

    They were able to start within a week, so far very happy with the caregivers.

    Janice H_8

    5

    June 29, 2021

    I am a current client of this provider

    It allows her to stay in her own apartment. We have been with them almost two years now, and the different caregivers have all been very professional. They are good at communicating with me since she has dementia.

    Richard D_25

    5

    June 29, 2021

    I am a current client of this provider

    They are there for us and dependable when I call. They are friendly and compatible and they talk with him.

    Hilary S

    2

    June 21, 2021

    I am a past client of this provider

    If the lady was more focused on me then her life. It was just the woman because she was late and she talked on the phone while taking care of me.

    Provider Response

    We are very sorry that your experience was clearly far below our standard of care and our delivery promise. I know this caregiver was not representative of who we are and as the owner I personally discussed that with you. We offered and asked to switch the person many times as we did not want to schedule them anywhere again. It is tough when we did not take the caregiver after you asked us not to but you also were not happy with her. I know you were counting on all of our people to be the best and we failed in this situation. I have zero excuses for this and we truly are sorry.

    Betty & John S

    4

    May 27, 2021

    I am a current client of this provider

    The most important part is to do everyday things that they need help with, like breakfast in the morning, and going to the bathroom. The issue that we had with them was to have more conversations with them, and be more personable.

    **Helena** *

    5

    May 27, 2021

    I am a current client of this provider

    They help most by just being there to take care of her and make sure she is not getting hurt or anything. They are dependable and good with my mom.

    Frances H_4

    4

    April 28, 2021

    I am a current client of this provider

    By giving me a little bit of a break so I can do more jobs and get more hours because I know someone is here with her. A lot of them seem to be invested in her care and how she's doing.

    Mary R_40

    5

    April 28, 2021

    I am a current client of this provider

    They help everyone out. My mom enjoys them. The people are really nice and helpful.

    Lisa B_21

    5

    March 19, 2021

    I am a current client of this provider

    It gives me and my husband a break. It helps my daughter and her behavior. They reach out. They check with me often and if there is anything I need. They make sure I am happy with the caregiver.

    Anonymous_4633

    4

    March 10, 2021

    I am a current client of this provider

    The caregivers could help more with my wife's physical therapy. The caregivers could be more reliable. The caregivers might leave us hanging, and then we have to get a substitute.

    Carrie E_1

    5

    February 23, 2021

    I am a current client of this provider

    The services have allowed me to not have to be there every day. I like that they are very consistent. The caregivers are patient with my mom.

    Marva M

    5

    February 23, 2021

    I am a current client of this provider

    There is less worry for me about my mom. They take good care of my mom. The caregivers are kind and treat her well. I get an answer with in 10 minutes.

    Andrew C_5

    5

    January 28, 2021

    I am a current client of this provider

    It allows us as family to be able to do our job and spend more quality time with him. We also feel more secure with the caregivers here. They have prompt customer service and they are caring. They have higher skilled workers.

    R.W.

    5

    January 21, 2021

    I am a current client of this provider

    We have been using In Home Companions for four weeks now. What they offer for us is 12-hour daycare for my mother. They make sure she gets her medicines, they check her sugar levels, and they make sure she eats. They help with light cleaning and with sanitizing, so it works well. My mother is pretty much immobile, so they do a really good job of getting her up. They got equipment there that the insurance covered, and they're able to get her up to use the bathroom and get her out of bed. We weren't really happy with the first caregiver, but they were on it and took care of it, and they had a different one in there. I've been really happy with them. I'm sure my mother would say the same. We have a dedicated person. She comes in five days a week, and then a family member takes care of my mother Saturday and Sunday. I never had to deal with the pricing, so I don't know about the value. I think it's fair; I don't think it's out of line at all. The lady that takes care of my mother is knowledgeable. She has been down the road before, and she is a lot of help on certain things.

    Marie A

    5

    January 19, 2021

    I am a current client of this provider

    They have helped my mom when mom has had to go in the ambulance before so she is always there. At first, we had problems with scheduling but that was kind of my mom. We've got it figured out now.

    Magpie186

    5

    August 24, 2020

    I am a current client of this provider

    I cannot tell you how happy I am with in-home companions. I have had many experiences with different agencies, but this one has blown me away. The caregivers are never late, I have never had Her not show us up, cancel on me last minute, etc. They are really willing and able to do whatever it is that they can to help you. I never hear things like, the agency really doesn't allow us to do that, when it comes to things like cutting toenails, shaving legs or armpits, help me with my medication, etc. I use a Hoyer lift to transfer from my bed to my power chair, and doing with only one person can really be challenging but it hasn't been a problem. I made my initial inquiry online and the owner himself called me right away which blew me away. He made arrangements to come out to talk with my parents and I shortly after that. Now normally we would interview more than one agency before making a decision, but this just felt so right and so perfect. Another thing to point out, the owner knows the caregivers. So you don't have to worry about being sent out just some stranger off the street. At that first meeting, We stressed the importance of companionship, that while we needed someone to help with the caregiving, it was also important that we would get someone who would send time with me. I couldn't be happier with my Care Giver, we have become friends outside of ” work”

    James VS

    5

    March 19, 2020

    I am a current client of this provider

    I was referred to this company by Bronson and all has gone very well. I like that they are local so the owner is very involved and easy to work with.

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    Services and Amenities of In Home Companions in Kalamazoo, Michigan

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About In Home Companions in Kalamazoo, Michigan

    In Home Companions is a Senior Care provider in Kalamazoo, Michigan that offers residents Home Care services. Contact In Home Companions for more details on services and rates.

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    Senior Care Services near Kalamazoo County, MI

    • Barry County
    • Van Buren County
    • Saint Joseph County
    • Calhoun County
    • Cass County
    • Branch County

    Senior Care Services near Kalamazoo, MI

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