In Home Companions Kalamazoo, MI

Richard D_25

They are there for us and dependable when I call. They are friendly and compatible and they talk with him.

Hilary S

If the lady was more focused on me then her life. It was just the woman because she was late and she talked on the phone while taking care of me.

Provider Response

Betty & John S

The most important part is to do everyday things that they need help with, like breakfast in the morning, and going to the bathroom. The issue that we had with them was to have more conversations with them, and be more personable.

**Helena** *

They help most by just being there to take care of her and make sure she is not getting hurt or anything. They are dependable and good with my mom.

Frances H_4

By giving me a little bit of a break so I can do more jobs and get more hours because I know someone is here with her. A lot of them seem to be invested in her care and how she's doing.

Mary R_40

They help everyone out. My mom enjoys them. The people are really nice and helpful.

Lisa B_21

It gives me and my husband a break. It helps my daughter and her behavior. They reach out. They check with me often and if there is anything I need. They make sure I am happy with the caregiver.

Anonymous_4633

The caregivers could help more with my wife's physical therapy. The caregivers could be more reliable. The caregivers might leave us hanging, and then we have to get a substitute.

Carrie E_1

The services have allowed me to not have to be there every day. I like that they are very consistent. The caregivers are patient with my mom.

Marva M

There is less worry for me about my mom. They take good care of my mom. The caregivers are kind and treat her well. I get an answer with in 10 minutes.

Andrew C_5

It allows us as family to be able to do our job and spend more quality time with him. We also feel more secure with the caregivers here. They have prompt customer service and they are caring. They have higher skilled workers.

R.W.

We have been using In Home Companions for four weeks now. What they offer for us is 12-hour daycare for my mother. They make sure she gets her medicines, they check her sugar levels, and they make sure she eats. They help with light cleaning and with sanitizing, so it works well. My mother is pretty much immobile, so they do a really good job of getting her up. They got equipment there that the insurance covered, and they're able to get her up to use the bathroom and get her out of bed. We weren't really happy with the first caregiver, but they were on it and took care of it, and they had a different one in there. I've been really happy with them. I'm sure my mother would say the same. We have a dedicated person. She comes in five days a week, and then a family member takes care of my mother Saturday and Sunday. I never had to deal with the pricing, so I don't know about the value. I think it's fair; I don't think it's out of line at all. The lady that takes care of my mother is knowledgeable. She has been down the road before, and she is a lot of help on certain things.

Marie A

They have helped my mom when mom has had to go in the ambulance before so she is always there. At first, we had problems with scheduling but that was kind of my mom. We've got it figured out now.

Magpie186

I cannot tell you how happy I am with in-home companions. I have had many experiences with different agencies, but this one has blown me away. The caregivers are never late, I have never had Her not show us up, cancel on me last minute, etc. They are really willing and able to do whatever it is that they can to help you. I never hear things like, the agency really doesn't allow us to do that, when it comes to things like cutting toenails, shaving legs or armpits, help me with my medication, etc. I use a Hoyer lift to transfer from my bed to my power chair, and doing with only one person can really be challenging but it hasn't been a problem. I made my initial inquiry online and the owner himself called me right away which blew me away. He made arrangements to come out to talk with my parents and I shortly after that. Now normally we would interview more than one agency before making a decision, but this just felt so right and so perfect. Another thing to point out, the owner knows the caregivers. So you don't have to worry about being sent out just some stranger off the street. At that first meeting, We stressed the importance of companionship, that while we needed someone to help with the caregiving, it was also important that we would get someone who would send time with me. I couldn't be happier with my Care Giver, we have become friends outside of ” work”

James VS

I was referred to this company by Bronson and all has gone very well. I like that they are local so the owner is very involved and easy to work with.