Fresh Perspective Home Care

Ronald "Frank" H

These services help me with daily tasks like cooking and cleaning. I like this agency because of the caregiver's helpfulness.

Provider Response

Keith R_6

To make my experience positive, the agency has come in and helped me with my chores. They give my wife some rest. I can't think of anything to improve off the top of my head, but I like that this agency is very professional and do a good job.

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Jacqueline W_3

They have been loyal to make my experience positive. I would recommend them because they are loyal.

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Audrey S_7

They do everything I ask them to do. I like that they are personalized.

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Judy S_51

The services were extremely helpful to me as his primary caregiver to help remove some of the burden. They were very reliable when it came to communication.

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Marian M_7

It gives me help, which I need. I'm not so tired all the time. The caregivers are excellent workers. The office always answers. They seem actually to care.

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Rebecca S_16

One of our providers was not very well-trained, but others are good. They are very flexible, they find people for the times I want them.

Joanne S_15

I love the people the agency has sent me, and they are right on top of things. The agency is so responsive, and they have met my needs.

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Scott M_20

They are great. They help with helping around the house. I like that they are responsible.

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Nancy B_51

The most helpful is the caregiver doing things for me. I like that my helper is willing to help me wherever I need help.

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Loma "Linda" A

She just cleans for me. The cleaning lady is awesome. She volunteers when she sees things that need to be done.

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Marilyn V

When they were here, I knew that he was in great care. The fact that they were always in touch with us.

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Ron V_2

It has freed up a lot of time for me. The lady that comes to the house is good.

Anonymous_1705939204

I don't think that she could live without them. They helped the most with the consistency. They are there when they say they are going to be there. They could improve with better communication without of town family members.

David S_52

They make her smile, she gets to laugh, and they joke amongst themselves. I would recommend them because when we have a problem, they correct it immediately. If they have a problem, they will can and inform us of the change or something.

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Michelle W_12

They have friendly people. They try to get the best people.

Daniel T_6

They have helped the most with the showers and stuff like that, so I don't fall over. I like that they talk to me.

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Eric C_8

The services give her companionship and it provides meals for my mother. Fresh Perspective Home Care is good at getting along with my mother.

Jennifer F_7

It has helped me immensely. Caring for my mother on my own would be very difficult without the extra help. I like that the workers are attentive to my mother's needs. I haven't had any problems with the company, and they have done a wonderful job.

Provider Response

Margie K_5

The caregiver makes a big difference in my life. I have had good communication with the office, and I am very pleased with my current caregiver.

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Mary "Candy" K

I am sticking with them right now, because they do get a couple of things done for me. They do my laundry and take out my garbage, but they don't clean well at all which is frustrating. The girls are just not doing their job. They come and they talk too much, and they don't really clean well.

Provider Response

Christopher C_10

They are always cheerful and get the job done. They do an excellent job.

David L_34

They've made my experience positive by being on time, competent, and personable. I would recommend Fresh Perspective to others because I like the personality of the provider and the competence in doing things.

Cheryl M_26

The provider helps me the most in providing things that I can't do for myself. My caregiver keeps me happy. I like their promptness of responding to our needs.

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Helena D

Things that I'm not able to do, they do it for me. The people are they send are of very good quality.

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Anonymous_7550

They could do better at keeping her caregivers consistent. I would like to see them improve at bringing the same caregivers out to take care of my mom. I don't like them pulling the caregiver out when they have been there for like a month, and then replacing them.

Mary R_56

They have helped by being kind and does a fine job. I like the workers real well and the fact that they show up.

Provider Response

HCP Anonymous_B532023

The caregiver we have now is not very motivated and more laid-back. They need to mostly communication with me. They are great at getting me coverage, but not so good at letting me know about it.

Lois B_11

The caregiver that is assigned to us has been sick, so we've had to have substitutes lately. They have been good about meeting my needs.

Provider Response

Douglas S_6

It's very important. The biggest thing is they give you a chance to plan things and having a caregiver available. What you want is reliability. They were great. I like that they were very good to help me reach my needs. Hope was very good. The biggest problem was that we need to set up times each week and I needed more flexibility.

Provider Response

Anonymous_7362

It had been a positive experience because of the people they have come in to take care of people. I would like them to improve on people using their phones and not paying attention to the client for me to recommend them.

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Charlene R_1

She is doing an essential household task that we were having difficulty with. I personally did not select the company my representative from my agency of aging selected it.

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Ken W_7

It puts our minds at ease. They do it all on their own. I like the people that show up because they do exactly what we need with no supervision.

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Michael W_32

They are efficient and on time. One thing I like about the services is that the people are nice and helpful.

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Jason C_4

They gave me the flexibility to do things I needed to do. I liked that the caregivers were attentive and friendly.

Pamela B_1

Without them, I would not be in my own home, I would be in a facility. I would like to see a higher quality from some of the staff.

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Jason H_8

They could have direct communication with the care provider via text and phone call. They have kept in good contact through e-mail and text. They have consistent coverage and always make sure someone is there.

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Anonymous_6747

They need to listen better. They need to get workers who will actually work, not just complain about me or be on their phone. So far, I've been disappointed with my caregivers.

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Thomas V_1

The caregivers help keep my house clean. It's the only agency I've ever encountered, and they are good as far as I know.

Ann P_14

Fresh Perspective Home Care has made my experience positive by encouraging me to do what is needed. I like Fresh Perspective Home Care because they care about their workers.

Provider Response

Judith B_14

They help keep my house clean. I like that they clean my home.

Wanda S_12

They are doing good overall and have helped the most by being consistent with a high quality of care. I would recommend them more if they made the time scheduling better by offering evening hours.

Nancy H_29

They sent the caregiver when I needed her and she was a good one. I like that they were easy to get ahold of through call or email.

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Virginia C_13

They reach out to check in on me pretty often. I like that the staff is very friendly.

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Kathy M_38

Fresh Perspective Home Care are reliable and if someone cannot make it they will fill the spot with another caregiver else. I do not have anything to compare Fresh Perspective Home Care to, and I haven't had too many challenges with them.

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Marcia K_1

I have had multiple caregivers come from the agency and they've all been great. I've really liked the agency so far. They've done all that I've needed.

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Anonymous_5628

They found a really super gal that comes 95 percent of the time. They do all the checking on a person so I don't have to do the background checks.

Nanette "

The good caregivers make things very easy, but things get harder with the other caregivers. They should dust more, clean up clutter, etc. There is no initiative from some of the caregivers. The client has had a handful of different caregivers since starting, some have been doozies.

Provider Response

Paul R_19

It takes the pressure off of me. I need a break for a couple of hours sometimes. They should train in the bath area more than they have been.

George P_9

They help me with things like getting my bath and dressing. I like that they are very good helpers who are friendly.

Provider Response

Joyce B_14

She does everything in the house. She does everything to help me. She is always right there at a moments notice. She does everything we ask her to and sometimes we don't have to ask her to and she does it. I would not be with them if I did not like them.

Karen S_35

They were kind to my mother. They reminded her of medications. They combed her hair and cleaned her up. They prepared meals. I liked all the individuals who came to work with my mother. They were extremely high quality individuals.

Debra V_2

When they come, they ask me what needs to be done and they do it. Some of them that come just see what needs to be done and just do it. The girls are awesome. They take really good care of me and my apartment and they're good companions as well. I can talk to them about anything and they understand.

Cynthia V_2

They get my laundry done. They show up when they're supposed to.

Dhanisha B

The services are very helpful. They took some weight off the family itself which has been nice. They work with my aunt and she seems to be happy with the caregiver they provided for her.

Kathleen "Kathy" O

I know with HIPPA laws it is difficult, but at times I need an advocate. When you get up to my age people will not listen to you and what you say. It would help to have an advocate. The particular caregiver they are sending is a good match for me.

Ralph L_4

It depends on the caregiver. Some of them I would recommend and others I would not. They could change certain management. They have some bad managers. I would like them to improve their management.

Deborah L_11

She helps me with anything I need! She is always here and I really like her.

Emma D_2

They would send very good caregivers who would do what I needed. They were very nice.

Linda H_43

They are just wonderful in the care. They do whatever I want done. The caregivers themselves are great people. Their scheduling is horrible, they never have enough help. They don't have any communication with the caregiver and me.

Anonymous_4983

The caregiver just loves my husband. I think I have an abnormally good caregiver right now. I think they are pretty pricey, but I know that it isn't always possible. They might want to think about investing more into their employees and less into the company, especially now.

Janice G_5

They were finally able to match me with the right person. She takes me to doctor's appointments. I like that my helper is fantastic.

Provider Response

Herschel "Jack" D

They helped with his medications. They made sure he didn't mix up his medications. He was really happy with the nurses that came out.

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Pat M_12

It has made a huge differences and they help him with house cleaning. I like that I have enjoy the help that has come and they have done a great job. We want them to clean the bathrooms.

Anonymous_4612

They needed to stop gossiping and do their work. The nursing is fine, but when I had aides, all they did was tell tales. It was awful.

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Jane C_11

The agency has helped me by being here on time and dependable. I like that they keep track of their employees and their clients.

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Anonymous_4511

I can get a hold of the nurse if I need to at a certain time. I would like to see better communication between the owner and myself.

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Karlissia M

It gets me the help I need for doing chores I need to do. They communicate with the client.

Patricia M_29

They help me with my laundry. They are very professional and kind to me.

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Martha "Marty" M

They are very nice people. They are very clean and knowledgeable.

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Anonymous_4428

They make me feel better. They know who I am. They do my personal care. All the people are nice.

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Kathleen B_18

I like the people that they have gotten for me to come and help me. Everything about the company is great.

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Karen C_31

He does things that I can't do. He keeps Ron moving. They are always there when we have any questions.

Celeste W_2

They are just here to give me a break which is very helpful. I just like how caring they are.

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Anonymous_4376

I depend on them. They help make the bed and do cleaning. They're dependable and work with you.

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Chris D_8

We usually have the same caregiver, but sometimes they send us a sub and that makes it hard for him. I like the way they keep in touch with me. They inform me of things.

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Joshuah L

I am able to do a lot more things with the help of the caregivers, things that normally I wouldn't have been able to do on my own. I have liked how their staff treats me. I feel respected, and involved.

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Sally M_6

The aid is so good at what she does and integrating herself with our mother. She does her best to get along with my mother and has done a fine job. Working with her and talking to her and listening to her. In fact I have already recommended them to someone.

Provider Response

Kerry K

The Fresh Perspective staff went above and beyond to care for my mom. We valued the companionship and respect the provided. Thank you for always being there to lend a hand!

Darla T

They provide me with free time. I like the caregiver. They couldn't be better.