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Featured Review
Michael M_99
5
|
June 12, 2025
They make sure that someone is here; if someone calls in sick, they make sure someone fills the spot. I appreciate just knowing that my dad's needs are all met.
Reviews of Fresh Perspective Home Care in Portage, Michigan
Michael M_99
5
|
June 12, 2025
They make sure that someone is here; if someone calls in sick, they make sure someone fills the spot. I appreciate just knowing that my dad's needs are all met.
Provider Response
Karen T_24
5
|
June 12, 2025
The caregiver is very good, very friendly, does their job exceptionally, and they are polite. There are certain things I cannot do that they do for me.
Provider Response
Sherri H_2
5
|
May 14, 2025
They're consistent. If a caregiver has to call in sick, they offer another person in their place. They seem very attentive to whatever my mom wants.
Provider Response
Alice C_10
5
|
May 14, 2025
The agency provides good service. I like the people at the agency.
Provider Response
Anonymous_1745316053
4
|
April 22, 2025
The caregivers help with accommodating meal requests. I wish they could control the consistency of caregivers.
Provider Response
Anonymous_1743151139
5
|
March 28, 2025
They fill in when I have an emergency. We've had consistent caretakers, and it helps mom and us. They're very, very prompt.
Provider Response
Keith R_6
5
|
March 26, 2025
They have helped the most with having a caregiver here who wants to learn, helps my husband laugh and gets along with my husband. I like that they really strive to get a caregiver that connects with the client.
Provider Response
Loma "Linda" A
4
|
March 12, 2025
It makes a great difference to me. They help clean. I would recommend them. I like the ladies that clean. They did take out an hour out of my time each week, and I have realized that I need that.
Provider Response
Vera R_4
5
|
February 27, 2025
They help with washing, mopping the floors, and doing laundry. They try to make sure I have someone that I like and comfortable in my home and with me. I am 95 and there are things can't do, they would send someone to help me.
Provider Response
Edward "Ward" H
4
|
February 25, 2025
It can be a disruption because we are not used to having someone in the house, but they are able to do things that are difficult for us to do. I have had some caregivers that have worked out and some that haven't.
Provider Response
Nancy M_77
5
|
January 28, 2025
It impacts my life the most, he likes the caregivers because they give him a break from me. So far they have sent very professional and helpful people. I really like all of them.
Provider Response
Sally F_6
5
|
January 27, 2025
The caregivers help with my laundry, and they do everything I ask of them. I like that they do everything I want.
Provider Response
John P_74
5
|
December 30, 2024
The caregivers have helped her in many respects. The caregiver helps her with her senile dementia. The service has been excellent so far.
Provider Response
Jerome C_2
4
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December 30, 2024
The caregivers help drive places. I like that they are prompt.
Provider Response
Anonymous_7586
5
|
November 14, 2024
It is helpful that she is receiving the care that she needs. They are responsive, work to get me what I need, and compassionate.
Provider Response
Anonymous_1729246853
5
|
October 18, 2024
The caregivers have given me free time to do things I need to do, while they're caring for Jacqueline. There is an industry challenge getting qualified people.
Provider Response
Heath B
5
|
October 18, 2024
I like that they are there when we have them scheduled has been helpful. I like that they are very good at communicating.
Provider Response
Al G_4
5
|
October 18, 2024
They cook, clean, help her with physical therapy and they walk with her. They also draw with her. They are very knowledgeable, caring, and efficient.
Provider Response
Ronald "Frank" H
5
|
September 13, 2024
These services help me with daily tasks like cooking and cleaning. I like this agency because of the caregiver's helpfulness.
Provider Response
Jacqueline W_3
5
|
August 19, 2024
They have been loyal to make my experience positive. I would recommend them because they are loyal.
Provider Response
Audrey S_7
5
|
August 19, 2024
They do everything I ask them to do. I like that they are personalized.
Provider Response
Judy S_51
5
|
July 24, 2024
The services were extremely helpful to me as his primary caregiver to help remove some of the burden. They were very reliable when it came to communication.
Provider Response
Marian M_7
5
|
June 28, 2024
It gives me help, which I need. I'm not so tired all the time. The caregivers are excellent workers. The office always answers. They seem actually to care.
Provider Response
Rebecca S_16
4
|
June 27, 2024
One of our providers was not very well-trained, but others are good. They are very flexible, they find people for the times I want them.
Joanne S_15
5
|
June 14, 2024
I love the people the agency has sent me, and they are right on top of things. The agency is so responsive, and they have met my needs.
Provider Response
Scott M_20
5
|
May 24, 2024
They are great. They help with helping around the house. I like that they are responsible.
Provider Response
Nancy B_51
5
|
April 25, 2024
The most helpful is the caregiver doing things for me. I like that my helper is willing to help me wherever I need help.
Provider Response
Marilyn V
5
|
March 13, 2024
When they were here, I knew that he was in great care. The fact that they were always in touch with us.
Provider Response
Ron V_2
5
|
January 26, 2024
It has freed up a lot of time for me. The lady that comes to the house is good.
Anonymous_1705939204
4
|
January 22, 2024
I don't think that she could live without them. They helped the most with the consistency. They are there when they say they are going to be there. They could improve with better communication without of town family members.
David S_52
5
|
January 22, 2024
They make her smile, she gets to laugh, and they joke amongst themselves. I would recommend them because when we have a problem, they correct it immediately. If they have a problem, they will can and inform us of the change or something.
Provider Response
Michelle W_12
5
|
December 12, 2023
They have friendly people. They try to get the best people.
Daniel T_6
5
|
November 27, 2023
They have helped the most with the showers and stuff like that, so I don't fall over. I like that they talk to me.
Provider Response
Eric C_8
4
|
November 10, 2023
The services give her companionship and it provides meals for my mother. Fresh Perspective Home Care is good at getting along with my mother.
Jennifer F_7
5
|
September 28, 2023
It has helped me immensely. Caring for my mother on my own would be very difficult without the extra help. I like that the workers are attentive to my mother's needs. I haven't had any problems with the company, and they have done a wonderful job.
Provider Response
Margie K_5
5
|
September 26, 2023
The caregiver makes a big difference in my life. I have had good communication with the office, and I am very pleased with my current caregiver.
Provider Response
Mary "Candy" K
3
|
September 18, 2023
I am sticking with them right now, because they do get a couple of things done for me. They do my laundry and take out my garbage, but they don't clean well at all which is frustrating. The girls are just not doing their job. They come and they talk too much, and they don't really clean well.
Provider Response
Christopher C_10
5
|
September 14, 2023
They are always cheerful and get the job done. They do an excellent job.
David L_34
5
|
August 24, 2023
They've made my experience positive by being on time, competent, and personable. I would recommend Fresh Perspective to others because I like the personality of the provider and the competence in doing things.
Cheryl M_26
5
|
August 14, 2023
The provider helps me the most in providing things that I can't do for myself. My caregiver keeps me happy. I like their promptness of responding to our needs.
Provider Response
Helena D
4
|
July 26, 2023
Things that I'm not able to do, they do it for me. The people are they send are of very good quality.
Provider Response
Anonymous_7550
4
|
July 17, 2023
They could do better at keeping her caregivers consistent. I would like to see them improve at bringing the same caregivers out to take care of my mom. I don't like them pulling the caregiver out when they have been there for like a month, and then replacing them.
Mary R_56
5
|
July 17, 2023
They have helped by being kind and does a fine job. I like the workers real well and the fact that they show up.
Provider Response
HCP Anonymous_B532023
4
|
June 28, 2023
The caregiver we have now is not very motivated and more laid-back. They need to mostly communication with me. They are great at getting me coverage, but not so good at letting me know about it.
Lois B_11
5
|
May 24, 2023
The caregiver that is assigned to us has been sick, so we've had to have substitutes lately. They have been good about meeting my needs.
Provider Response
Douglas S_6
5
|
May 24, 2023
It's very important. The biggest thing is they give you a chance to plan things and having a caregiver available. What you want is reliability. They were great. I like that they were very good to help me reach my needs. Hope was very good. The biggest problem was that we need to set up times each week and I needed more flexibility.
Provider Response
Anonymous_7362
4
|
May 11, 2023
It had been a positive experience because of the people they have come in to take care of people. I would like them to improve on people using their phones and not paying attention to the client for me to recommend them.
Provider Response
Charlene R_1
4
|
April 14, 2023
She is doing an essential household task that we were having difficulty with. I personally did not select the company my representative from my agency of aging selected it.
Provider Response
Ken W_7
5
|
March 28, 2023
It puts our minds at ease. They do it all on their own. I like the people that show up because they do exactly what we need with no supervision.
Provider Response
Michael W_32
4
|
March 11, 2023
They are efficient and on time. One thing I like about the services is that the people are nice and helpful.
Provider Response
Jason C_4
5
|
February 14, 2023
They gave me the flexibility to do things I needed to do. I liked that the caregivers were attentive and friendly.
Pamela B_1
4
|
January 20, 2023
Without them, I would not be in my own home, I would be in a facility. I would like to see a higher quality from some of the staff.
Provider Response
Jason H_8
4
|
January 13, 2023
They could have direct communication with the care provider via text and phone call. They have kept in good contact through e-mail and text. They have consistent coverage and always make sure someone is there.
Provider Response
Anonymous_6747
2
|
December 28, 2022
They need to listen better. They need to get workers who will actually work, not just complain about me or be on their phone. So far, I've been disappointed with my caregivers.
Provider Response
Thomas V_1
4
|
December 12, 2022
The caregivers help keep my house clean. It's the only agency I've ever encountered, and they are good as far as I know.
Ann P_14
5
|
November 18, 2022
Fresh Perspective Home Care has made my experience positive by encouraging me to do what is needed. I like Fresh Perspective Home Care because they care about their workers.
Provider Response
Judith B_14
5
|
October 19, 2022
They help keep my house clean. I like that they clean my home.
Wanda S_12
4
|
September 27, 2022
They are doing good overall and have helped the most by being consistent with a high quality of care. I would recommend them more if they made the time scheduling better by offering evening hours.
Nancy H_29
5
|
June 27, 2022
They sent the caregiver when I needed her and she was a good one. I like that they were easy to get ahold of through call or email.
Provider Response
Virginia C_13
5
|
June 10, 2022
They reach out to check in on me pretty often. I like that the staff is very friendly.
Provider Response
Kathy M_38
4
|
May 13, 2022
Fresh Perspective Home Care are reliable and if someone cannot make it they will fill the spot with another caregiver else. I do not have anything to compare Fresh Perspective Home Care to, and I haven't had too many challenges with them.
Provider Response
Marcia K_1
5
|
March 22, 2022
I have had multiple caregivers come from the agency and they've all been great. I've really liked the agency so far. They've done all that I've needed.
Provider Response
Anonymous_5628
5
|
January 17, 2022
They found a really super gal that comes 95 percent of the time. They do all the checking on a person so I don't have to do the background checks.
Nanette "
3
|
December 28, 2021
The good caregivers make things very easy, but things get harder with the other caregivers. They should dust more, clean up clutter, etc. There is no initiative from some of the caregivers. The client has had a handful of different caregivers since starting, some have been doozies.
Provider Response
Paul R_19
4
|
December 17, 2021
It takes the pressure off of me. I need a break for a couple of hours sometimes. They should train in the bath area more than they have been.
George P_9
4
|
November 24, 2021
They help me with things like getting my bath and dressing. I like that they are very good helpers who are friendly.
Provider Response
Joyce B_14
5
|
November 24, 2021
She does everything in the house. She does everything to help me. She is always right there at a moments notice. She does everything we ask her to and sometimes we don't have to ask her to and she does it. I would not be with them if I did not like them.
Karen S_35
5
|
September 27, 2021
They were kind to my mother. They reminded her of medications. They combed her hair and cleaned her up. They prepared meals. I liked all the individuals who came to work with my mother. They were extremely high quality individuals.
Debra V_2
5
|
September 16, 2021
When they come, they ask me what needs to be done and they do it. Some of them that come just see what needs to be done and just do it. The girls are awesome. They take really good care of me and my apartment and they're good companions as well. I can talk to them about anything and they understand.
Cynthia V_2
5
|
August 27, 2021
They get my laundry done. They show up when they're supposed to.
Dhanisha B
5
|
August 24, 2021
The services are very helpful. They took some weight off the family itself which has been nice. They work with my aunt and she seems to be happy with the caregiver they provided for her.
Kathleen "Kathy" O
5
|
August 12, 2021
I know with HIPPA laws it is difficult, but at times I need an advocate. When you get up to my age people will not listen to you and what you say. It would help to have an advocate. The particular caregiver they are sending is a good match for me.
Ralph L_4
3
|
July 21, 2021
It depends on the caregiver. Some of them I would recommend and others I would not. They could change certain management. They have some bad managers. I would like them to improve their management.
Deborah L_11
5
|
July 21, 2021
She helps me with anything I need! She is always here and I really like her.
Emma D_2
5
|
June 29, 2021
They would send very good caregivers who would do what I needed. They were very nice.
Linda H_43
3
|
June 15, 2021
They are just wonderful in the care. They do whatever I want done. The caregivers themselves are great people. Their scheduling is horrible, they never have enough help. They don't have any communication with the caregiver and me.
Anonymous_4983
3
|
June 7, 2021
The caregiver just loves my husband. I think I have an abnormally good caregiver right now. I think they are pretty pricey, but I know that it isn't always possible. They might want to think about investing more into their employees and less into the company, especially now.
Janice G_5
5
|
May 27, 2021
They were finally able to match me with the right person. She takes me to doctor's appointments. I like that my helper is fantastic.
Provider Response
Herschel "Jack" D
4
|
May 17, 2021
They helped with his medications. They made sure he didn't mix up his medications. He was really happy with the nurses that came out.
Provider Response
Pat M_12
4
|
April 24, 2021
It has made a huge differences and they help him with house cleaning. I like that I have enjoy the help that has come and they have done a great job. We want them to clean the bathrooms.
Anonymous_4612
1
|
March 10, 2021
They needed to stop gossiping and do their work. The nursing is fine, but when I had aides, all they did was tell tales. It was awful.
Provider Response
Jane C_11
5
|
March 10, 2021
The agency has helped me by being here on time and dependable. I like that they keep track of their employees and their clients.
Provider Response
Anonymous_4511
4
|
February 25, 2021
I can get a hold of the nurse if I need to at a certain time. I would like to see better communication between the owner and myself.
Provider Response
Karlissia M
5
|
February 24, 2021
It gets me the help I need for doing chores I need to do. They communicate with the client.
Patricia M_29
5
|
February 22, 2021
They help me with my laundry. They are very professional and kind to me.
Provider Response
Martha "Marty" M
5
|
February 12, 2021
They are very nice people. They are very clean and knowledgeable.
Provider Response
Anonymous_4428
4
|
January 29, 2021
They make me feel better. They know who I am. They do my personal care. All the people are nice.
Provider Response
Kathleen B_18
5
|
January 23, 2021
I like the people that they have gotten for me to come and help me. Everything about the company is great.
Provider Response
Karen C_31
5
|
January 13, 2021
He does things that I can't do. He keeps Ron moving. They are always there when we have any questions.
Celeste W_2
5
|
December 22, 2020
They are just here to give me a break which is very helpful. I just like how caring they are.
Provider Response
Anonymous_4376
5
|
December 18, 2020
I depend on them. They help make the bed and do cleaning. They're dependable and work with you.
Provider Response
Chris D_8
4
|
December 11, 2020
We usually have the same caregiver, but sometimes they send us a sub and that makes it hard for him. I like the way they keep in touch with me. They inform me of things.
Provider Response
Joshuah L
4
|
December 1, 2020
I am able to do a lot more things with the help of the caregivers, things that normally I wouldn't have been able to do on my own. I have liked how their staff treats me. I feel respected, and involved.
Provider Response
Sally M_6
5
|
November 24, 2020
The aid is so good at what she does and integrating herself with our mother. She does her best to get along with my mother and has done a fine job. Working with her and talking to her and listening to her. In fact I have already recommended them to someone.
Provider Response
Kerry K
5
|
November 19, 2020
The Fresh Perspective staff went above and beyond to care for my mom. We valued the companionship and respect the provided. Thank you for always being there to lend a hand!
Darla T
5
|
October 1, 2020
They provide me with free time. I like the caregiver. They couldn't be better.
What you can do with Caring
Services and Amenities of Fresh Perspective Home Care in Portage, Michigan
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Therapies
- Stress Management
- Validation Therapy
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
Housekeeping & Maintenance
- Maintenance & Repair Services
Licensing & Inspections
- Staff Drug Screening
- Sex Offender Checks
Transportation & Shopping
- Transportation Services for General Shopping
Additional Amenity Information
- Range Of Services: Supervised Nursing Care
- Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care, Ongoing Quarterly Training on various home care related topics
- Payment Options: LTC Insurance, VA Benefits, Medicaid, EFT / Electronic Check
About Fresh Perspective Home Care in Portage, Michigan
Fresh Perspective Home Care provides affordable and flexible home care services to seniors, those recovering from surgery, expectant and new mothers, disabled veterans, and anyone else throughout Southwest Michigan who may just need a helping hand. We also provide services to those residing in nursing homes and assisted living facilities. Our services and programs attend to individuals afflicted not only with aging illnesses such as Alzheimer's and dementia, but hearing loss, aphasia, and more.
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