BrightStar Care Brighton / Howell

Offers Home Care and Home Health Agencies

46 Reviews
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BrightStar Care Brighton / Howell (800) 973-1841
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Reviews of BrightStar Care Brighton / Howell

46 Reviews Write a review

Home Care Reviews for BrightStar Care Brighton / Howell

July 22, 2020

By Stacy K_1

I am a current client of this provider

It helps the most in giving my dad some time off. I'd like to see the communication improved from the agency.

July 16, 2020

By Linda Z

I am a current client of this provider

They free up part of my day to be with him. I have been pleased with the nurse that has been taking care of my son.

June 22, 2020

By Barbara B_16

I am a current client of this provider

They provide me my life saving infusions. They have provided the ability for me to have access to nursing facilities.

June 22, 2020

By Stephanie S_9

I am a current client of this provider

She does the activities of daily living, such as cooking and cleaning. They are compassionate and caring.

June 09, 2020

By Kelli A_1

I am a current client of this provider

Especially during the virus, we did not want to expose my mother to things. Having someone go in to see her is good. It gives us peace of mind. They are very dependable, they call me if there are any concerns.

May 20, 2020

By Minino

I am a current client of this provider

We have used Brightstar as a supplement of services for our 90+ year old Mom. They provided excellent care, were timely on their visits and maintained an ongoing dialog with the family. The caregiver always treated Mom with respect and kindness. We would highly recommend Brightstar for afamily who has a loved one in need.

May 13, 2020

By Dennis M_9

I am a current client of this provider

My house looked like a storage unit before they came. They help motivate me. BrightStar Care has great ideas and follow through. They have good discussion with me.

April 21, 2020

By Pat S_13

I am a current client of this provider

I would like the girl to be more self-assured in taking initiative and getting things done. They are personable. They listen to what I need and then follow up.

April 09, 2020

By Anonymous_3603

I am a current client of this provider

The services are essential and have a huge impact on her. It is a pretty reliable company.

March 16, 2020

By Anonymous_3521

I am a current client of this provider

I went from being her main caregiver to them lightening up my load. I could go to other things like my autistic child that requires help. I know that she is taken care of and I know that she is safe. They could hire more caregivers.

March 12, 2020

By Karen Z_3

I am a past client of this provider

The services were very good for her. They sent a caregiver who didn't know how to do a transfer in the bathroom.

February 13, 2020

By Judy L_13

I am a current client of this provider

They help my husband shower and I couldn't pick him up if he fell. They are the only one that I have ever had so I don't know what to expect for others. I don't like when they have someone come and then they send someone new because I am not comfortable having people in my house like that, but they accommodated me.

January 22, 2020

By Mary W_16

I am a current client of this provider

My caregiver does accompany me to do things, and it helps me a lot. I always think that there is room for improvement.

January 15, 2020

By Michelle S_1

I am a past client of this provider

They did their job and did what they needed to do. It helped me, because I knew somebody was here taking care of my dad. I knew I could go on with my day and didn't have to worry about him getting fed. They were pleasant and prompt. They did a satisfactory job.

December 17, 2019

By Anonymous_3029

I am a current client of this provider

They help her most by doing her shopping and laundry. I do not know how they could improve. I like that they are responsive to request calls.

November 19, 2019

By Julie N_2

I am a current client of this provider

It has been very helpful. There are things that they do when they are gone that I did not ask them to do, but they go above and beyond. They are just nice, and they are friendly with my parents. They like the lady that comes out, so they feel comfortable.

October 09, 2019

By Anonymous_2664

I am a current client of this provider

They listen to me. The VA pays for it.

September 11, 2019

By Kristen P_3

I am a past client of this provider

It made it easier for me because I didn't have to be there all the time. They had very good customer service skills.

September 11, 2019

By JOHN S_41

I am a current client of this provider

The person that they signed her up with has made her experience positive. She makes phone calls for me, and I can't be doing everything here. The lady has done a super job for me, so I am pleased with her. I don't know what they could do to improve. I have been really happy with them. The person that they set up with my mom is super.

September 10, 2019

By Anonymous_2504

I am a current client of this provider

The main aides that were coming regularly were excellent. The main thing they helped with was basically following and shadowing my mother and making sure she did not fall. For the most part, I was very happy with them. There was some communication glitches with an individual there, and there were a couple aides that were questionable. When I did call and voice my concerns, they were addressed and corrected.

July 24, 2019

By Hannelore B

I am a current client of this provider

It has improved it a lot and has helped him tremendously. They can find a cure for him. So far they have supplied us with nice people. I have no complaints with them.

July 09, 2019

By Margaret H_3

I am a current client of this provider

It is helping me because we are retired and with my father-in-law all the time. It provides us time to go and do what we need to do. They are very attentive, and the staff has been excellent at working with the time we need them.

June 12, 2019

By MARVIN S

I am a current client of this provider

Most of what he does is take care of my loved one. He knows how to work with him because he is a difficult patient. It is easy to change the appointments when I have to if the days don't work out for us.

March 13, 2019

By Robert L_13

I am a current client of this provider

They clean my bathroom and apartment. They have helped me get my cleaning done.

February 07, 2019

By Carri W

I am a past client of this provider

It greatly improved our lives. it helped us a lot. They just were efficient and did what they said they would do.

December 17, 2018

By William L_3

I am a current client of this provider

They are doing just fine the way they are. One of the caregivers is not as good as the other.

November 13, 2018

By David _2

I am a current client of this provider

They help with the personal care and hygiene of my husband. They are very helpful and personable.

November 06, 2018

By Kathy L_9

I am a current client of this provider

It doesn't effect me daily. I just need an infusion every now and then. As long as they don't mind watching football on Saturdays, it's good. They poke me without hurting. It is nice that I can get it at home. I like that the nurses are very friendly and comfortable to be around.

October 22, 2018

By James K_10

I am a past client of this provider

My husband was really satisfied with them. I was satisfied with their services. I liked the lady that came out because she had come before for us. My husband really liked her.

October 22, 2018

By Mary D_2

I am a current client of this provider

I realize that I can count on them to do their job. I can have peace of mind knowing that I can trust the person that is there. The open line of communication helps me know that my dad is okay. I like our Monday through Saturday gal. I like the fact that they have an open line of communication between the caregivers, myself, and the managers.

August 16, 2018

By Walter

I am a current client of this provider

They take over some of the burden of caring and cleaning, which I have been doing. The nurses come once a week. Anything that gives her an opportunity to mingle with others improves my daily life. They have good response and they are responsible people.

July 06, 2018

By David B

I am a current client of this provider

It makes a big difference because for me, it gives me a chance to do other things rather than be tied down in my home all the time. For my wife, she has a companion and someone she can interact with. They are prompt, and they are here all the time. I don't have to call and ask where they are.

June 06, 2018

By Teresa B

I am a current client of this provider

They give me a rest from every day. I basically like the aide and the people who present the overall company.

May 16, 2018

By SYLVIA H_1

I am a current client of this provider

When I've made phone calls, they've always answered me. I'm very satisfied with the caregiver that I have.

May 08, 2018

By Jackie P

I am a past client of this provider

They were helpful in that they provided respite. The problem was when they brought someone new in, they sat around until they were told what to do. It all depends on the caregiver. One was invested. It needs to be a priority to provide consistency.

April 05, 2018

By Barbara S

I am a current client of this provider

Everyone that has been here has been thorough, friendly, and capable. I've had one caregiver for a long time, and some just a short time, and even they've been great. They enable me to take a shower and get my hair washed, and whenever they are here, they will see it and do it.

March 19, 2018

By Anonymous

I am a past client of this provider

The nursing staff scheduled with us and assessed my loved one. The care was good. They kept me informed. They contacted me so I didn't need to be there.

September 13, 2017

By Michelle B_3

I am a current client of this provider

BrightStar Care has been friendly and cooperate for that time that I have had them. BrightStar Care makes it that I haven't had to worry about my mother-in-law when I go to work.
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