BrightStar Care Brighton / Howell Brighton, MI
2300 Genoa Business Park Dr, Brighton, MI 48114
4.8
(80 reviews)
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Reviews of BrightStar Care Brighton / Howell in Brighton, Michigan
Susan_6
5
|
September 13, 2024
They cooked and cleaned for him. They could hire people who could lift their clients. We would have loved to have kept their service.
Nancy_10
5
|
September 12, 2024
The agency has provided quality care. I like the quality of nursing, and the agency is professional.
Renee R_5
5
|
August 14, 2024
The caregivers help with keeping his dignity. I like their communication.
Anonymous_4863
5
|
June 24, 2024
I like that she is flexible and communitive. She works with us to solve any problems that arise. I like that we have been provided with good caregivers for the most part.
Debbie_5
5
|
June 11, 2024
They are there to help with his daily needs. They seem to have it together, they are professional. Staff comes out with scrubs.
Sally _3
5
|
April 9, 2024
They bring her groceries to her, and they make meals for her. I like the people. My mom enjoys the caregivers. They are nice and Mom likes them.
Carol N_13
5
|
April 4, 2024
Well, she comes to take care of his meds in the route with him and monthly heath check. There are pleasant, easy to fill with and have great customer service.
Anonymous_1710152678
5
|
March 11, 2024
The one caregiver is very good, and we are going to hire her for the 24 hours. They are punctual and shows up ready to work.
Anonymous_1709726057
4
|
March 6, 2024
With Anita, the care is helpful. They have not done a good job of matching us with caregivers. The first two were inexperienced and could not get my mom to do anything.
Chuck D
5
|
February 16, 2024
They have helped the most by preparing meals and keeping the house clean. They give medication reminders and transport him to doctors visits. I would recommend them because they are very good at finding replacement caregivers when a caregiver calls off for the day,
Jim B_31
5
|
January 24, 2024
My mom is getting the help she needs. I'm happy with everything they have done for me.
Cynthia "_4
5
|
January 16, 2024
I like that they have given me the caregiver I want and very good. I like that every time I ask for a specific caregiver, we get her.
Katie_1
5
|
December 7, 2023
I could not be there with him, just having the security of being there. My grandfather enjoyed the company, and very friendly, on time and did anything that he asked them to do.
Ashok G
5
|
December 7, 2023
They accommodate my schedule. I would recommend them because they have been very communicative, on time, and the personnel is outstanding.
Kelli A_1
5
|
November 8, 2023
Companionship is the biggest thing. She enjoys their conversations. If there are issues, the agency will let me know about it.
Rachel _3
5
|
October 23, 2023
She helped with the daily stuff. Her caregiver was wonderful.
Autrey
4
|
October 9, 2023
The workers have wonderful personalities. They could improve their hours of availability because their minimum is five, and it would be helpful to have less.
Wendy _3
5
|
September 8, 2023
The person we have now is we really good with her. It makes it easier so that I can work part-time. Usually, they are on time.
Joe _3
5
|
August 18, 2023
They talked to her and made her feel worth something. We have already recommended them to our neighbors because we think so highly of you.
Sherri L_2
5
|
July 26, 2023
I liked the nurse I have right now, they call and check on me and keep me up-to-date.
Allison Z
5
|
July 13, 2023
It helps because that's how we get my mom to her doctor's appointments. I like that it's easy to contact the person in charge.
Jeff E_3
5
|
June 26, 2023
They were willing to do whatever my mom needed.
Sheri _1
5
|
May 25, 2023
They took a lot of my duties away and they looked after my loved one wonderfully. I liked their process for the people, caregivers, and the knowledge of the caregivers. They exceeded the others I looked at. I like that the agency is reliable, honest, and very professional.
Cara S_1
5
|
May 22, 2023
The nurse that meets my dad he is very comfortable with her and she's extremely caring. Very professional, extremely personable and knowledgeable.
Lorelei B
5
|
April 20, 2023
It has improved. My caregiver has had the experience positive because he listens really well to what I need when I need something. He is very attentive. I like BrightStar Care sent me the nurse, who has been great. He's easy to work with, has been punctual, and has been efficient at what he does. It's been a pleasant experience so far.
Linda B_65
4
|
March 27, 2023
It was nice knowing someone was there with her. For memory care patients, they can have the same caregivers.
Marlene M_4
4
|
March 7, 2023
She gained weight with the feeding tube. They did alright, it was her not use to having anybody, so she wouldn't tell them what she needed. She would not ask for help with anything. I like that they communicated well.
Julie R_15
4
|
February 14, 2023
They worked hard with me to make things easy on us. One thing I like about the services is the ease of setting them up.
Danielle D_2
5
|
January 10, 2023
We have to have someone there because my mom can't even get out of bed by herself. She needs more help than average. Everything is great, besides not having a lot of backup help. My mom has two caregivers every week but if one is out, they struggle to find someone, but that is my only concern.
Terri D_1
5
|
December 27, 2022
Her health improved. I felt very confident that she was safe and cared for. I like the quality of the caregivers that they provided.
Caroline S_2
5
|
December 19, 2022
The provider does her best effort to do her job. The agency is very caring.
Dale _2
5
|
October 31, 2022
They gave me a piece of mind. They had excellent communication.
Anonymous_5212
4
|
October 25, 2022
I liked that they were pretty communicative.
Lynn D_12
5
|
September 14, 2022
They provide additional care for them to assist the Woodland staff. They make sure they're being treated appropriately and with respect. They are easy to work with and the girls give me feedback as to what's happening there. They make notes for me to read. They're very friendly and professional.
Mike W_14
4
|
July 8, 2022
The impact is good for me, it has helped me a lot. They show up and tell me if they are not gonna be there and they are on time.
Melissa V_1
5
|
June 6, 2022
I did not have to worry about him because I know that he has someone to talk to. The people that they sent were really kind and always answered their phones.
Mary E_27
5
|
May 4, 2022
The caregivers are only there at night but it has been very helpful. The caregivers have helped the most by just being there so the family could get a break. I like that they have accommodated my mom's schedule. All the people they have sent have been good.
Karel G
5
|
January 24, 2022
Bonnie is doing a great job, but my mom has not adjusted to using the time productively. It is helpful to them. I like that they are easy to work with. The nurse who did the assessment was very thorough, the caregiver is great.
Robert D_37
5
|
November 3, 2021
They took care of her personal hygiene. I like the care they provided for Joann.
Ann _2
5
|
November 3, 2021
They helped her with exercises. I like that they were easy to work with.
Susan H_51
5
|
October 20, 2021
Everyone I spoke to was really informative and helpful. The people that came out to provide care were really good. I really liked the caregivers BrightStar Care sent out, as they knew what they were doing and were good to us.
Sarah P_5
5
|
July 16, 2021
The agency has made my experience positive by making sure that the caregivers make safety as their first priority. I like that they are really easy to work with and take good care of the patient.
Chris _4
5
|
June 19, 2021
He was able to do activities that he liked to do with the help. Overall the employees were very polite and nice to my dad.
Heidi D_1
5
|
June 2, 2021
They have really helped with IVIGs. We love Amy!! She is our very favorite!!
Gabrielle D
5
|
April 9, 2021
They have helped tremendously. I would recommend them because I think it's a good service and good home care.
Mary W_16
4
|
March 25, 2021
I have help from 10 - 2 pm and she gets a lot done for me. I like that they are very good at providing caregivers when I need them.
Shelley R
5
|
February 5, 2021
We had a change in the antibiotics and they were able to deal and respond to that change. They covered the shifts that we needed almost immediately. They were great to work with.
Dennis M_9
5
|
February 4, 2021
It is a world of difference. The VA made the arrangements for BrightStar to come here. Prior to that, this place was horrendous. Now it is a livable space. They are kind, energetic, and friendly. They are understanding and patient. They are all good people.
Jerry S_12
5
|
January 18, 2021
They came right in and took over. Within five minutes, they'd have her calmed down and comfortable in a chair. They were marvelous. I couldn't have asked for anybody better. I've already recommended them.
Anonymous_4325
5
|
December 11, 2020
They give me time to myself to be able to take care of everything including paperwork. They come in and they are very kind about helping my husband.
Barbara N_13
5
|
December 7, 2020
I've been able to come home. They showed me what I need to do to be home and do my own care. I like that it's convenient and flexible.
Karen K_18
5
|
October 16, 2020
They cook, clean, and they take care of me. They are friendly, cheerful, and competent.
Jerrilynn S
5
|
August 10, 2020
They feed him, give him showers, and help him get dressed. I really like the caregivers and the staff is helpful.
Linda Z
5
|
July 16, 2020
They free up part of my day to be with him. I have been pleased with the nurse that has been taking care of my son.
Barbara B_16
5
|
June 22, 2020
They provide me my life saving infusions. They have provided the ability for me to have access to nursing facilities.
Stephanie S_9
5
|
June 22, 2020
She does the activities of daily living, such as cooking and cleaning. They are compassionate and caring.
Minino
5
|
May 20, 2020
We have used Brightstar as a supplement of services for our 90+ year old Mom. They provided excellent care, were timely on their visits and maintained an ongoing dialog with the family. The caregiver always treated Mom with respect and kindness. We would highly recommend Brightstar for afamily who has a loved one in need.
Anonymous_3603
5
|
April 9, 2020
The services are essential and have a huge impact on her. It is a pretty reliable company.
Michelle S_1
4
|
January 15, 2020
They did their job and did what they needed to do. It helped me, because I knew somebody was here taking care of my dad. I knew I could go on with my day and didn't have to worry about him getting fed. They were pleasant and prompt. They did a satisfactory job.
Anonymous_3029
4
|
December 17, 2019
They help her most by doing her shopping and laundry. I do not know how they could improve. I like that they are responsive to request calls.
Julie N_2
5
|
November 19, 2019
It has been very helpful. There are things that they do when they are gone that I did not ask them to do, but they go above and beyond. They are just nice, and they are friendly with my parents. They like the lady that comes out, so they feel comfortable.
Anonymous_2664
5
|
October 9, 2019
They listen to me. The VA pays for it.
Kristen P_3
5
|
September 11, 2019
It made it easier for me because I didn't have to be there all the time. They had very good customer service skills.
JOHN S_41
4
|
September 11, 2019
The person that they signed her up with has made her experience positive. She makes phone calls for me, and I can't be doing everything here. The lady has done a super job for me, so I am pleased with her. I don't know what they could do to improve. I have been really happy with them. The person that they set up with my mom is super.
Hannelore B
5
|
July 24, 2019
It has improved it a lot and has helped him tremendously. They can find a cure for him. So far they have supplied us with nice people. I have no complaints with them.
Margaret H_3
5
|
July 10, 2019
It is helping me because we are retired and with my father-in-law all the time. It provides us time to go and do what we need to do. They are very attentive, and the staff has been excellent at working with the time we need them.
MARVIN S
4
|
June 12, 2019
Most of what he does is take care of my loved one. He knows how to work with him because he is a difficult patient. It is easy to change the appointments when I have to if the days don't work out for us.
Robert L_13
5
|
March 13, 2019
They clean my bathroom and apartment. They have helped me get my cleaning done.
Carri W
5
|
February 7, 2019
It greatly improved our lives. it helped us a lot. They just were efficient and did what they said they would do.
David _2
5
|
November 13, 2018
They help with the personal care and hygiene of my husband. They are very helpful and personable.
Kathy L_9
5
|
November 7, 2018
It doesn't effect me daily. I just need an infusion every now and then. As long as they don't mind watching football on Saturdays, it's good. They poke me without hurting. It is nice that I can get it at home. I like that the nurses are very friendly and comfortable to be around.
James K_10
5
|
October 23, 2018
My husband was really satisfied with them. I was satisfied with their services. I liked the lady that came out because she had come before for us. My husband really liked her.
Mary D_2
5
|
October 22, 2018
I realize that I can count on them to do their job. I can have peace of mind knowing that I can trust the person that is there. The open line of communication helps me know that my dad is okay. I like our Monday through Saturday gal. I like the fact that they have an open line of communication between the caregivers, myself, and the managers.
Walter
4
|
August 16, 2018
They take over some of the burden of caring and cleaning, which I have been doing. The nurses come once a week. Anything that gives her an opportunity to mingle with others improves my daily life. They have good response and they are responsible people.
David B
5
|
July 6, 2018
It makes a big difference because for me, it gives me a chance to do other things rather than be tied down in my home all the time. For my wife, she has a companion and someone she can interact with. They are prompt, and they are here all the time. I don't have to call and ask where they are.
Teresa B
4
|
June 6, 2018
They give me a rest from every day. I basically like the aide and the people who present the overall company.
SYLVIA H_1
5
|
May 16, 2018
When I've made phone calls, they've always answered me. I'm very satisfied with the caregiver that I have.
Barbara S
5
|
April 5, 2018
Everyone that has been here has been thorough, friendly, and capable. I've had one caregiver for a long time, and some just a short time, and even they've been great. They enable me to take a shower and get my hair washed, and whenever they are here, they will see it and do it.
Anonymous
5
|
March 19, 2018
The nursing staff scheduled with us and assessed my loved one. The care was good. They kept me informed. They contacted me so I didn't need to be there.
Michelle B_3
5
|
September 13, 2017
BrightStar Care has been friendly and cooperate for that time that I have had them. BrightStar Care makes it that I haven't had to worry about my mother-in-law when I go to work.
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About BrightStar Care Brighton / Howell in Brighton, Michigan
BrightStar Care Brighton / Howell is a Senior Care provider in Brighton, Michigan that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care Brighton / Howell for more details on services and rates.
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