I really appreciate what the home keeper does for me. He does the hard chores for me.
My worker does a lot for me. He does laundry and all the hard stuff for me and I really appreciate that.
Right at Home Boston Metro West
Offers Home Care
112 Reviews
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(800) 973-1841
Reviews of Right at Home Boston Metro West
Home Care Reviews for Right at Home Boston Metro West
January 27, 2020
I am a current client of this provider
January 21, 2020
I am a current client of this provider
It gives me freedom in the morning which is a big help.
They are reliable and call if someone can't come. The people come as scheduled. The aids are all quite helpful and are responsible.
January 17, 2020
I am a current client of this provider
She is very confident, kind, and caring, and she knows what to do.
I like that they are very helpful and the people on the phone are helpful. I am very pleased with everything that they do.
January 14, 2020
I am a current client of this provider
I don't have to worry about her while I'm gone.
They take care of my mother and I am able to go to work.
December 21, 2019
I am a current client of this provider
My mom does not need to clean up anymore. She does not have to do the physical work anymore.
They care. They do not only help, but they really care.
December 10, 2019
I am a current client of this provider
They help with the shopping and the laundry.
I like the homemaker that I have.
December 10, 2019
I am a current client of this provider
They help me with my bedroom and keeping it clean. It's very important to me, and I cannot do it.
The caregivers I have have always shown up and have been very good!
November 22, 2019
I am a current client of this provider
They make me feel secure knowing someone is with my mother.
They have some caregivers that are excellent, and they are able to communicate well when they are available.
November 14, 2019
I am a current client of this provider
The most helpful is the laundry. We don't have a washer and dryer, so they help me get it to another building to do it there. I rely on them so much.
I like that the office staff has been very good whenever I needed anything. Also, over the last few years, I have had two great caregivers.
November 11, 2019
I am a current client of this provider
They leave me with a clean house and help in any way they can.
I have been using them for about 8 years, and I don't have much to complain about.
October 21, 2019
I am a past client of this provider
Nobody wanted to help me dust.
I like the fact that the girls came in here and adapted to each client's needs and the work that was needed.
October 09, 2019
I am a current client of this provider
They give him a shower and help him get dressed.
They are efficient, and they do what they are supposed to do.
September 10, 2019
I am a current client of this provider
He enjoys the caregiver's company. She bathes him, does his laundry, and prepares his meals so he can reheat them later on.
I like that they keep me informed and are willing to work with me. They email the statements, and they are adaptable to issues.
September 05, 2019
I am a current client of this provider
The caregiver has improved my life immensely.
I like that they have a bunch of good people.
August 27, 2019
I am a current client of this provider
I do not have the availability to bring her to medical appointments, so they do that for her.
They are easy to work with. I am the healthcare proxy for a family friend who is 85 and has dementia. She forgets to tell me things, so there are a lot of last-minute calls to the office, and they always help out.
August 16, 2019
I am a current client of this provider
When I have someone here, I can do things I haven't been doing. I don't like to drive. They help drive. They open my geographical range.
I like the people. My goal is to have a good time. We have a good time.
August 16, 2019
I am a current client of this provider
I can't live without them. It has been immeasurable.
I love my homemaker. She is wonderful, and the office is easy to contact and work with if there is some sort of scheduling issue.
August 08, 2019
I am a current client of this provider
It gives my loved one someone else in her life and an outreach to another person.
They are responsible. I've had good people come.
July 30, 2019
I am a current client of this provider
I couldn't do without my homemaker. I have had her for 5 years and she is wonderful. I wouldn't be here without her.
I like the fact that I can be in my own home.
July 09, 2019
I am a past client of this provider
I think they could be more engaged. They were kind of just watching him.
I think it was one of those things where it was short notice. They had trouble finding people for the time period.
July 09, 2019
I am a current client of this provider
They give me some time away from my mother, and my mother responds well to Andrea, the caregiver.
They seem to be doing everything they said they would do.
June 18, 2019
I am a past client of this provider
I called Right at Home late in the afternoon on a Friday when it was determined that my wife, Laura, needed to stay in a hospital bed on the first floor of our home. Very quickly, I was told that two people were available for Friday night through Sunday. Julia and Merna came and stayed all night with Laura, and they were superb, very caring, and compassionate.
June 18, 2019
I am a past client of this provider
We were thoroughly impressed with the Right at Home program. Everyone we talked to and who helped my dad was very professional, caring, supportive, and encouraging. We especially loved Zilla, who became a true part of our family and we hated to say goodbye! We would highly recommend your service.
June 12, 2019
I am a current client of this provider
It is the care for my mother, so they have helped her stay Independent and stay in her apartment.
I like that they are very responsive when we need changes to the schedule. When someone calls in sick, they always try to work and make sure that there is coverage. They have good customer service.
June 12, 2019
I am a current client of this provider
I'm not able to do a lot and even though she comes once a week, she is able to do a lot the cleaning things that I can't do, and she also cooks meals for me.
They handle any difficulties I have like when the home maker isn't able to come, and we know about it ahead of time. They are able to find someone else who can fill. I like that.
May 08, 2019
I am a past client of this provider
My health wasn't that great when she came to me. She alleviated some of the stress.
I liked that my therapist was always on time and was engaging. She did what she was contracted to do.
April 24, 2019
I am a current client of this provider
A lot of the basic services eliminate worries for me. They make my life easier.
They are very efficient.
Provider Response
Thank you for your feedback. Consistency of caregiving has always been a focus of our efforts. There are some times and days that are more challenging than others in terms of coverage. Weekends indeed may introduce a challenge from the staffing prospective, especially when shifts are short. Sometimes when a client’s schedule changes frequently, consistent staffing becomes difficult to achieve. We at Right At Home are working very hard to improve the situation whenever possible, and truly appreciate clients maintaining a consistent schedule.
April 04, 2019
I am a current client of this provider
They have good workers.
I like their convenience.
March 15, 2019
I am a current client of this provider
I was doing all of his meals and care and worrying before I had Right at Home.
They are very reliable and if someone is sick, they always find a replacement caregiver.
March 06, 2019
I am a current client of this provider
They could provide me with a competent caregiver.
They need to provide better service by training their personnel.
March 06, 2019
I am a current client of this provider
I'm very comfortable with how happy my dad is with the caregiver.
In the past, it has not been so great, but now the caregiver is good. I think they changed managers, and my dad is happier now.
February 25, 2019
I am a current client of this provider
They can make my life easier by being nicer to the employees.
They can improve in communication and the way they treat their employees. I have heard stories about the way they are being treated. They are rude to the caregivers.
February 15, 2019
I am a current client of this provider
They do good work for me.
I asked them for a new caregiver because my last one was not doing a good job. They sent me a new guy and it is working out now.
February 06, 2019
I am a current client of this provider
It's saving my life because I am home bound completely.
The recent people I've dealt with are very caring people.
January 24, 2019
I am a current client of this provider
There isn't anyway right now.
They could have one other person who can be a backup available for this client.
December 18, 2018
I am a past client of this provider
We only had the service for a short period of time.
They have to assess the capabilities of the caregivers and be able to match them better to their clients.
December 14, 2018
I am a current client of this provider
They have gotten us very good people and if we get someone that doesn't work out they work with us to find someone who does work.
They are pretty consistent at getting us people.
December 06, 2018
I am a past client of this provider
Most of them were just nice and provided good companionship for me.
There was one caregiver that came, did her business, and did not ever talk to me. She would just do her job and leave.
November 27, 2018
I am a current client of this provider
When I have someone come regularly, it's better for me. It's easier for when I don't have to tell the new aides what to do. I can't do vacuuming, which they help with.
I have a hard time walking, and if the same maid doesn't come, I get tired. I would have her clean the bathroom. Some of the caregivers are not efficient.
October 25, 2018
I am a current client of this provider
The caregivers seem to use chicken in almost every meal, and I would like them to change that around.
They keep to their schedule and they are dependable.
October 09, 2018
I am a current client of this provider
Services exceeded expectations. 100% adherence to committed service times. Back up always available if primary caregiver not available.
September 27, 2018
I am a past client of this provider
There was one hiccup.
They were able to help me with my care at home.
September 19, 2018
I am a current client of this provider
My wife has mobility and memory issues. She has improved a lot due the services we receive.
I like the fact that when I called, I spoke and met with the vice president. She gave me all the information I needed. They reacted very quickly to my needs.
September 12, 2018
I am a current client of this provider
I wouldn't have a daily life if it wasn't for the services that they provide.
Every one of the people that has come knows what they are doing.
September 12, 2018
I am a current client of this provider
They do shopping and laundry, which are important things.
They send different girls. Some of them are alright, and others are not. They do the best they can.
August 30, 2018
I am a past client of this provider
The provider helped me by being able to provide care on short notice.
I liked the complete analysis they had of my situation that they gave to the caregivers.
July 19, 2018
I am a current client of this provider
They could get nicer girls to come on the weekend.
I have a wonderful aid.
July 19, 2018
I am a current client of this provider
They do things that I can't do and they do them very well.
They are on time and they do what they are supposed to do.
July 19, 2018
I am a current client of this provider
He does the grocery shopping for me.
They aren't allowed to drive me anywhere and I don't like that.
July 13, 2018
I am a past client of this provider
She could not have lived on her own and they truly made her comfortable. They clearly hire people that can make someone as comfortable as possible at a time in life that it is easy to be dismissive.
The people that they sent here knew the job and they were quite compassionate. They did everything they could to make my mom comfortable in her last days.
June 26, 2018
I am a current client of this provider
They just need to get me a consistent caregiver with a brain so that I do not have to keep explaining things to different caregivers every day.
They do not send anyone to me, and on the days that they do send someone, they do not know anything and I have to constantly teach them things. There are some good caregivers, but most of the others are not very good.
Provider Response
Thank you for providing your feedback and letting us know about your concerns. We apologize that our service did not satisfy your expectations. Over several months of service we have had some caregivers call out for personal reasons, which does happen. We understand this can be frustrating, and at those times we have made every effort to replace the caregiver, and reached out to you to inform you each time, so you had the option of cancelling that day. If you have concerns about a caregiver, it is very helpful for us to hear from you on that day with your specific feedback, so we can address the issue immediately with the individual, and correct their behavior. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
June 15, 2018
I am a past client of this provider
They prepared meals and transferred him from the wheelchair to the bathroom.
The only negative I would say is that at times they had difficulty filling the time slot for the evenings. He had the same aidd the majority of mornings, but in the evenings it was a hit or miss. I don't know if they were short staffed or if it was because of the time slot that we needed coverage for. They communicated with us and did whatever we asked of them.
May 24, 2018
I am a current client of this provider
From Monday to Saturday I am very pleased. Sundays are very hard to fill, so they keep sending me different people who aren't familiar with the way we do things here. I've told the manager, and it works out well for a couple weeks.
From Monday to Saturday, I have a caregiver who is wonderful, but on Sunday, Right at Home can't send someone regularly.
May 17, 2018
I am a current client of this provider
The only time I am impacted by the services is when they don't come through. We are sitting here and they won't call until the last minute to let us know.
They have one or two aides that are exceptional, and the other two I would not recommend at all.
April 18, 2018
I am a past client of this provider
We already have referred friends. It wasn't so much Right at Home, it was the particular people we had. I found them to be very responsive. We said that the caregivers we had were excellent. The final stages of my mother's care required that two caregivers stay with my mother through the night and into the morning. They were very caring, very compassionate, professional, and terrific people.
March 20, 2018
I am a current client of this provider
I like that they have been giving me great caregivers. They have done well matching me with people that I like. They really attempt to satisfy my needs. I am able to stay at home because of the services. My chores and duties get done because of the caregivers.
February 26, 2018
I am a past client of this provider
My mom was a client of Right at Home and we had a terrific experience. They spent a lot of time making sure the caregiver and my mom were a “good fit” and went out of their way checking in with us about all details related to my mom’s care. Our caregiver was fabulous. Great customer service and very responsive, which makes all of the difference. Highly recommend.
February 22, 2018
I am a current client of this provider
Right at Home needs to get better employees and training for them. I've had some take days off each week and who didn't even show up. The owner never calls me either. They think they're high and mighty, and I'm not happy with them. My caregivers are supposed to be the elite and college graduates. They are supposed to be prompt, and Right at Home needs to be accurate in calling people back.
Provider Response
As the owner of Right at Home in Newton, MA I want to thank you for your feedback as we constantly seek to improve the quality of our services. While I can’t address the specifics of your reason for wanting to speak with me I am aware that the Director of Operations was in contact with you on multiple occasions to address your concerns. The caregivers are reference and background checked, oriented, trained, and supervised in your home. They however are not required to have a college degree. I agree that caregivers should be prompt, and unfortunately unforeseen events such as New England weather and illness may cause caregivers to call out. As you may be aware, we make every attempt to replace them. Even though we do our best to provide a qualified replacement with skills specific to your needs from the pool of available caregivers, this may not always be possible, especially upon short notice. Please be assured that we are committed to providing high quality homecare to you, as we have done for thousands of clients for 15 years. Vladimir Zarkhin, President and Owner
February 05, 2018
I am a current client of this provider
Right at Home could have a regular caretaker and call and let me know when the caretaker is coming. They have a difficult time setting up the schedule. They've even scheduled a person and they didn't show up. It's upsetting. I have leukemia and there's no schedule. They used to be much better. I call and don't get answers from them. They say "I don't know."
Provider Response
Thank you very much for your comments and feedback as we constantly seek to improve the quality of our services. I’m sorry to learn that you feel communication with our office wasn’t as effective as it could be. I will contact you to discuss the communication issues you have called to my attention so we may address them. My goal is to ensure you’re satisfied with your schedule and our response to any changes in the schedule. We hope to provide the very best care possible and want to ensure your satisfaction. Again, thank you. Sara Miller, RN, Vice President of Operations
January 12, 2018
I am a past client of this provider
All of the caregivers were just great! I won't hesitate to contact you if I need help again. It was a very good experience!
January 08, 2018
I am a current client of this provider
Right at Home is dependable. I don't know how it could be better than it is now.
December 18, 2017
I am a past client of this provider
I would tell others that Right at Home caregivers were here on time and tried their best to help me. I had nurses, therapists, and home caregivers with Right at Home. I had been home for a long time and had broken two of my hips. The services influenced me because I am stuck at home.
December 18, 2017
I am a current client of this provider
Right at Home's management team is exceptionally responsive, caring, and reliable. I believe that is exceptionally unusual in this industry. I couldn't recommend them more highly. Right at Home has made my life easier because it's less anxiety for me, as the non-resident child.
December 14, 2017
I am a current client of this provider
Most of the caregivers from Right at Home have been fine. A majority of the caregivers from Right at Home are able to help me with what I need done.
December 07, 2017
I am a current client of this provider
Right at Home's caregiver that they send is very good. She's friendly, nice, and prompt. Right at Home helps me get organized better and reminds me of appointments I have. My caregiver does some cleaning and straightening up.
December 07, 2017
I am a current client of this provider
I would tell someone that Right at Home is very nice, they do their job, and I enjoy them being here. Right at Home is here to help me recuperate from an operation that I had.
November 21, 2017
I am a current client of this provider
Right at Home has provided me with an excellent caregiver. Right at Home is able to address my disability.
November 17, 2017
I am a current client of this provider
Right at Home was reliable to get people there. The service has helped to relieve me of being there to take care of and meet my father's needs.
October 18, 2017
I am a past client of this provider
I didn't have a too much of a problem with the caregivers, but I felt like they weren't well trained and were overworked. Right at Home helped me get food, but that was about it.
Provider Response
We are sorry you got such an impression. Without knowing the specifics of your situation it will be difficult to address. We do provide consistent training to our caregivers, and if you think we missed on some aspects of it, we appreciate you contacting the office to discuss. As a general practice we do not schedule our caregivers for more than 40 hours weekly. We very well understand the challenges of caregiving as a career, and do our best to make sure our caregivers preserve their work-life balance.
October 10, 2017
I am a current client of this provider
I would recommend Right at Home because my caregiver is very pleasant and takes good care of me and never loses their temper. If it weren't for Right at Home I wouldn't be here. I need someone here all the time, so I can get better! The care is good.
October 06, 2017
I am a current client of this provider
Right at Home has a pretty good price. Right at Home's services allow my mother to stay at home.
September 21, 2017
I am a current client of this provider
Right at Home has good workers as caregivers. Right at Home does good. I don't have any complaints at all.
September 21, 2017
I am a current client of this provider
If people are off or sick or Right at Home has to replace someone. I sometimes have to go a week without someone. Right at Home could get someone to my home when people are sick. It's hard when my caregiver misses a day or a week.
September 11, 2017
I am a current client of this provider
Right at Home could have a better response to my esquires. They didn't give me any updates or meet any of my requirements. Right at Home has made my life easier because the caregivers help my mother with her baths, which frees up three hours of my time.
August 23, 2017
I am a current client of this provider
Right at Home has changed from when we first had them. They are under new supervision. I used to know my contact person and who to talk to, and now I don't know who is in charge. The service from Right at Home gives me peace of mind that there is someone there with my husband while I am at work.
August 22, 2017
I am a current client of this provider
I would refer Right at Home to others because the patient wasn't physically incapacitated in any way, so they didn't need home health aides in housework and meal preparation. Rather, they were flexible in helping the patient to make hospital appointments.
August 18, 2017
I am a current client of this provider
Right at Home always tries to meet my requests, I've been very happy with them. I like the people they have working for them because they are very nice. I have pain in my feet, so I don't feel secure. I have them help me in the shower and I wouldn't be able to have one without Right at Home. I would be lost without them.
August 10, 2017
I am a current client of this provider
I'd tell people that Right at Home is reliable and has been be able to provide short notice services I need. The service has helped the most by providing services I need.
August 09, 2017
I am a past client of this provider
I used Right at Home twice, and they helped my mom get better. I had Right at Home to keep my mom safe.
August 09, 2017
I am a current client of this provider
We have had trouble with billing and invoices for insurance, and we have had to remind the office staff multiple times to do this for us. Right at Home takes some of the work off of my plate, so that I am not doing all of the work.
August 08, 2017
I am a current client of this provider
There are some things I like and other things I don't like with Right at Home. Right at Home sometimes sends caregivers that I wasn't aware of and sometimes they don't send them at all. That isn't good for me.
July 31, 2017
I am a current client of this provider
I would say that anyone Right at Home sent here was very good. Right at Home make life easy by escorting me to the doctors and by helping me in and out of the car.
July 25, 2017
I am a current client of this provider
Right at Home is a very nice company and they allow people to stay in their home which is very nice. Right at Home has made my life easier because it frees up my time.
June 21, 2017
I am a current client of this provider
The caregivers from Right at Home have been very high quality. Right at Home sends someone to help my mom three hours a day and that has made my life easier so I don't have to worry about her.
June 07, 2017
I am a current client of this provider
Right at Home needs to get better staff, and it seems that Right at Home is really drawing from the bottom of the barrel. The caregivers are unreliable, which makes it difficult for me to go to work.
Provider Response
We are sorry that is impression you have. We need to know more about your situation to properly address it. Please give us a call. To become an employee of our company one has to pass our professional test, successfully complete two interviews and be subjected to the background check. They have to demonstrate professional competency and a caring attitude. Challenges with the schedule may be triggered by various factors, including but not limited to severe weather conditions and a client’s schedule changes. We certainly will continue doing our best to provide reliable home care services to you and other clients. Again, please give us a call to discuss the particulars of your concerns.
June 07, 2017
I am a past client of this provider
Right at Home tries very hard to work with their clients. I had one caregiver from Right at Home that was very bad. It was very helpful that the caregivers helped me shower.
May 24, 2017
I am a current client of this provider
The health aides I have had from Right at Home are always on time, and they do a good job cleaning my apartment. The caregiver comes once a week to help me clean.
May 23, 2017
I am a current client of this provider
Right at Home has always been responsive to what I need. The caregivers from Right at Home are great. My mother really enjoys her caregivers. The caregivers do what I ask them to do.
May 09, 2017
I am a current client of this provider
Right at Home is a good agency because my Grandmother is happy with the services that she's receiving, so I'm happy. I'm not able to be with my Grandmother, so I'm happy that someone is there with her.
April 25, 2017
I am a current client of this provider
I would recommend Right at Home because they are excellent and they take the client to his appointments. This is the first time that I have used a home health agency.
April 14, 2017
I am a current client of this provider
The people I've had from Right at Home have been very good. I recommend everyone I see that needs care for more than the four hour minimum. Right at Home does what they are supposed to do. It makes my husband and I's life easier.
April 13, 2017
I am a current client of this provider
Right at Home is responsible. They try to fit our schedules as much as they can. Right at Home is flexible, schedule-wise.
April 13, 2017
I am a current client of this provider
Right at Home has a lot of scheduling problems, and the caregivers don't want to do the duties involved in light house keeping. Right at Home helps me survive. I wouldn't be able to survive without them.
April 13, 2017
I am a current client of this provider
There has been a problem with Right at Home giving notice for changes in the schedules. The services are extremely helpful and my caregiver helps with things that are hard for me to do now, and it takes a big burden off of me.
March 22, 2017
I am a current client of this provider
I would tell a friend that Right at Home's caregivers are friendly and come on time. I can't live by myself and would have to live in a nursing home without Right at Home's services. The services that are provided are very important to me.
March 07, 2017
I am a current client of this provider
Right at Home is trouble free. I would be very happy to recommend them. Right at Home provides skilled qualified people.
March 07, 2017
I am a current client of this provider
Right at Home has very friendly caregivers and they work hard and do their job. Having Right at Home allows me to get the proper help that I need from the caregivers.
February 23, 2017
I am a current client of this provider
I have heart problems, so Right at Home helps me take care of my home.
February 17, 2017
I am a past client of this provider
Right at Home was reliable, and my mother was very happy with their services. The service made my life easier by the caregiver helping my mother with shopping, bathing, and spending the night with her, which took a load off of the family.
February 07, 2017
I am a current client of this provider
I've dealt with Right at Home before, and I didn't like them as much. But over time, things have gotten better. I like my caregiver I have now. My caregiver comes and vacuums, washes the floor, and cleans the bathroom. They also do my grocery shopping, which helps a lot. I just wish that I would be allowed to go shopping with them.
January 28, 2017
I am a current client of this provider
Right at Home is very professional, and they meet our scheduling requirements. Right at Home's aides are very knowledgeable and helpful with my mother's day-to-day tasks.
January 23, 2017
I am a current client of this provider
My first two caregivers weren't the best, but I would recommend Right at Home to my friends because of my current caregiver. Right at Home has made my life easier in every way that you could mention.
January 20, 2017
I am a current client of this provider
I would tell others that Right at Home has provided me with great care. The services have allowed me to take showers, which I cannot do alone.
November 10, 2016
I am a past client of this provider
I have been a client of this provider more than once and for good reason! They have always provided personalized, quality care, and the agency staff are extremely accessible for any questions or needs regarding my elders or families needs. I strongly urge anyone looking for at home care for their loved one to give them a try. They are quick to set up services (in a calm, efficient way- no stress!) and they treated my elder and myself with patience, kindness and respect. It was truly a great experience working with them on all levels!
May 10, 2016
I am a past client of this provider
Claudine was a very nice, competent caregiver to my husband while we were away at a family wedding. We were very happy with Right at Home! Will definitely recommend you!
March 30, 2016
I am a current client of this provider
I would like to thank Right at Home, Matt, Mia and especially Denise for the outstanding service and compassion in caring for my mother. They were incredibly helpful and flexible when my mother needed more help in emergency situations, which was extremely comforting to me as I live out state. I would highly recommend them to anyone who needs a home health aide.
December 30, 2015
I am a past client of this provider
We have been very happy with the services from Right at Home that were so very professional and such high quality. We will always be grateful for the help that mom received at such a sensitive time.
December 18, 2015
I am a past client of this provider
We are very pleased with our service right from the start which was our initial phone call to you. Robert is a great caregiver. We will miss him as we are moving to FL and we are looking forward to working with RAH St. Petersburg office.
October 31, 2015
I am a current client of this provider
We were really happy with the care specially with all the changes we made in hours for our mother. They were willing to be flexible.
July 31, 2015
I am a past client of this provider
I was very please with Right at Home's service especially on such short notice. Ghanna, the caregiver that they sent was so kind and wonderful. I will recommend Right at Home to everyone!
May 24, 2015
I am a current client of this provider
I find you very responsive, very caring, and good at finding resources. Thank God for people like you that have answers.
April 17, 2015
I am a current client of this provider
Right at Home is doing a fabulous job with my dad, who recently fell and hurt his hip, and I am so appreciative. You have bailed me out of a difficult situation. Dad was resistant at first, but now says that he really likes having his helpers around!
About Right at Home Boston Metro West
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
