Senior Helpers of Northwest Indiana Crown Point, IN

Reviewer72219

I hired someone from Senior Helpers for my mother. They provide light housekeeping and errands. For example, they'll drive my mother to her hair appointments and to the grocery store. The caregivers are very competent, friendly, and sociable. So far, so good. The communications us very good. They are always reliable about following up, so I feel like it is easy to get in touch with them. I am satisfied with them.

RWK

We are current clients of this provider. Mike, the owner, and his staff were very prompt and responsive with our initial inquiry about services that they could provide. There were other organizations in the area we had attempted to contact and they were not nearly as responsive. Senior Helpers were very forthcoming with services available and rates for different levels of service provided. They are very fair in this regard compared to other organizations in the area. They did a very thorough job of explaining what types of services they offered and discussed some special situations in which assistance was available- specifically in regards to wartime veterans benefit. He helped to make sure that the providers who started to come out were a good fit with our 98 year old Grandmother of 6. They have been very helpful in organizing these services and the help has been very reliable and have helped to keep our beloved Grandmother functioning safely in her home environment. Mike has some invaluable insight having gone through this process with his own family and I think that this has given him some unique perspective into the situation that families are going through with a loved one who needs help. This organization carries itself with a great deal of integrity and earnestness. Cannot recommend them highly enough.

Caring2990

Everything has been wonderful so far with Senior Helpers. The caregiver does what she's supposed to do, she's trustworthy, energetic, and she relates well to my mother.

Joan2

I need help only on occasion when I need to be gone. I think they took very good care of my husband when I was gone. There were two caregivers and he was definitely more comfortable with one than the other but that's kind of natural.I didnt get a chance to meet them. I only met the person that set it up. They both were nurturing. One he likes better than the other. The only objection he had was that she evidently was a smoker. Although he felt for her because she was a single mother. Though she never smoked around the house, you could smell it on the clothes and everything and we are a total non-smoking family. That was the only complaint I heard from him. I used different organizations a year ago and decided to try this one and I think he was a little better at using them. I had insisted that they drive him because he has issues with his leg and spine right now until his surgery. I think I have mentioned to the agency that I would like to have a male and I would like to have only one person because then, you'd get comfortable with that one person. They still put two and they had reason. They said that if one would get sick, then we have a backup. It would be nice if they could've provided him with a male assistant but I did not press them on it. They interviewed me about our lifestyle and we are a farm family and that's the match we were looking for. I would be willing to use them another time but right now were in a better level. They were sensitive. They came and asked a lot of questions and they seem to be very caring. They seem very conscientious about it.