Living Spring Services LLC

Offers Home Care

17 Reviews
Call (800) 973-1841
Living Spring Services LLC (800) 973-1841

Reviews of Living Spring Services LLC

17 Reviews Write a review

Home Care Reviews for Living Spring Services LLC

June 06, 2021

By Daniel Johnson

I am a current client of this provider

Lila my caregiver is a very competent, intelligent person. I can't find anything negative to say about her or Living Spring Services | Home Care. Anita is miraculous and truly caring. I'm so pleased to be working with Anita as my care manager and enjoy our visits together.

June 06, 2021

By Sims Trudell

I am a current client of this provider

After trying to find private caregivers on my own (from out of state), I was relieved to be able to have Jenny from Living Spring Services Home Care find caregivers for my mom. I felt confident that all of the details (withholding taxes, Workers Comp, etc.) would be easily taken care of. Jenny found us two wonderful caregivers, Illeana and Esther, who both are taking care of my mother for the past 4 months. On the rare occasion, when one caregiver needed to take off a day, Jenny was able to provide a substitute for the shift, without my having to worry about it. I highly recommend them. Sims Trudell. Aging Care,

May 21, 2021

By Tiffany Ian

I am a current client of this provider

My mother, age 98, needed 24 in-home care, a very difficult transition for her. Living Spring Services | Home Care was highly recommended to me from a very trustworthy source. My sister and I worked closely with reps from LSS and put in place the best solution possible for my mom. After a couple of weeks, my mom, concerned at first, told us this solution was working out extremely well. That says it all. Key to putting all of this in place, finding the right people to care for my mom, is Kathie. Thank you all.

March 19, 2021

By Bruce Campbell

I am a current client of this provider

My family and I have been pleased with the services from Living Spring Services Home Care. Jenny has responded quickly when care was needed on short notice, and she has been most flexible when situations have arisen where we needed some adjustment s made. We are very happy with their services.

March 06, 2021

By Kimberly Todd

I am a current client of this provider

I am a client and have been provided with great caregivers especially Illeana and Cassy. They are very thoughtful, pleasant and helpful and listens to me with what I want and need. Karen is always very responsive when I call the office and need assistance. I highly recommend this agency.

December 20, 2020

By Harry O'Donnell

I am a current client of this provider

I can't express enough how happy I am with my caregiver at Living Spring Home Care Services. She came in and knew what to do immediately and has been a huge help to me. I am very happy with the customer services I have received from the Care Manager and overall very satisfied with LSS.

Provider Response

Thanks Harry, we are so glad that you are happy with our services. Reviews like this keeps our caregivers going in the field knowing they are being appreciated. We are always at your service.

December 15, 2020

By Gretchen Sanderson

I am a current client of this provider

Living Spring Home Care Services has been a life saver. Their care manager and her team worked hand in hand to creat a care plan that works for my mother. She knows seniors well. Her ability to assess and solve problems is excellent. They work with patience and compassion that assures my family that my mother is in good hands. The caregivers are kind and provide care with dignity. Home care is a difficult decision and Living Spring Services helped us manage this milestone.

Provider Response

Gretchen, I am so glad that you are happy with our team and we appreciate that you took the time to acknowledge their hard work and compassion for our clients. Thank you!

December 15, 2020

By Mary Bush

I am a current client of this provider

My family and I are very pleased with the services from Living Spring Services Home Care. Jenny D. has responded quickly when care was needed on short notice, and she has been most flexible when situations have arisen where we needed some adjustments made. Our caregivers are exceptional and always on time. We are very happy with the services we are currently receiving from Living Spring Services. Thank you all!

December 14, 2020

By Nick Andrews

I am a past client of this provider

This company is wonderful!! My dad needed a caregiver due to health issue and they had an angel at his door in 3 hours. All of her caregivers went above and beyond our expectations and provided 24/7 care until he recovered. The caregiver was always on time for her shift and the agency would always check in to see how things are going and how dad was doing. This company was so easy to work with and the care manager was amazing. If we need a caregiver again, we will definitely be giving them a call.
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About Living Spring Services LLC

At Living Spring Home Care Services, our mission is to improve the health and quality of life of seniors and adults with disabilities as we serve their needs with dignity, respect, responsiveness, and compassion by providing professional home care services.

Ever since Living Spring Services | Home Care has been in business, we have primarily grown from the positive feedback of our clients and families. Clients consistently site our hyper-personalized and proactive approach as reasons that we exceed their expectations. Our business continues to grow as clients increase hours of services for themselves and recommend us to friends, family, and neighbors. We are able to provide services for as little as a few hours a day all the way up to 24-hour care – and the flexibility to adjust hours quickly as needs change. Recognizing that everyone’s situation is different, we have clients who use our services for the long term as well as clients who benefit from our services for the short term, including while they are in an acute or skilled setting, transitioning from home to a community and vice versa or simply getting to and from appointments.

Our caregivers are Living Spring Services employees; we do not contract with outside agencies. This ensures that our caregivers are screened, trained, and held accountable, to our quality standards. We only hire caregivers with experience and our detailed interview process helps us to know each caregiver’s level of expertise in each of the specific aspects of services that are available to our clients. This level of detail helps to ensure that we are able to match the skills of our caregivers to the needs of our clients. For example, one of the questions we ask our potential caregivers is their level of knowledge and experience in choosing food/menu items and cooking in compliance with a diabetic diet. Knowing this enables us to match a caregiver with a client who is diabetic and benefits from assistance in choosing appropriately from a menu as well as grocery shopping and meal preparation services. We also ask screening questions related to our caregivers’ interests and hobbies so that we can match those with a client’s. We do this because we know having a common interest or experience gives our caregivers additional tools to help keep their clients active and engaged. Caregivers are provided with the care plans prior to meeting their clients so that they are best prepared and to help ensure a positive experience for our clients and families. Any client change in condition or updates are communicated between our caregivers and leadership team in real time both electronically and verbally and are reflected in the care plan.

We have a large enough pool of caregivers to be able to start care within a few hours of receiving a referral. Our Care Manager also has a wealth of hands-on experience as a Case Manager and provides hands-on caregiver training in clients’ homes to help ensure we are providing the highest quality service with the latest techniques and resources. Our Care Manager, also has a vested interest in the health and well-being of all of our clients. She visits each client in their home, wherever that might be, to start care for all new clients. This includes our Transitions Visits where new clients are introduced to their caregivers, care plans are reviewed and confirmed, and expectations are clearly defined. She continues to visit each client regularly thereafter and review caregiver charting to help ensure that each client is getting the right amount of care and service for them at any given time.

Our streamlined process is designed with efficiency and open communication in mind. One call to our main number and our team jumps into action. Families, and your staff, have the peace of mind of knowing that we take ownership of getting services put into place. Our attention to detail helps ensure a smooth transition and positive experience for our clients, families, and team members. Our caregivers chart hourly and are trained to report significant changes immediately. In addition to our communication protocols, we ask for your preferred methods of communication so that we make sure your team has the information they need in a timely manner. As partners, our goal is to ensure that our clients and residents are receiving the care and services from Living Spring Services that they need and that we are coordinating efforts with your team members as well as other involved providers.

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Services and Amenities of Living Spring Services LLC

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: We Provide Senior Care In Assissted Living, Senior Living Community, Hospice Care, Respite Care, Alzheimer's And Dementia Care, Post Surgery Care, Medication Reminder, Transportation, Hosekeeping Etc

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care, Alhzeimer And Dementia Training

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Ltc Insurance, Ach

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: LICENSED BY ILLINOIS DEPARTMENT OF PUBLIC HEALTH
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Living Spring Services LLC

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