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Living Spring Services LLC Skokie, IL
7514 Skokie Blvd, Suite 6 , , Skokie, IL 60077
5
(12 reviews)
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Reviews of Living Spring Services LLC in Skokie, Illinois
5
(12 reviews)
doctorJ
5
|
December 3, 2023
I cannot be more positive about the care my father received from Living Spring and more specifically SANNI. The relationship went well beyond caregiver and was filled with love and compassion. We will always be grateful!
mersam
5
|
October 31, 2023
The agency provided caregivers for my father in law. They were compassionate and reliable. They always gave 100%. We basically had the same two caregivers for the entire 9 months. Sanni and Bob treated my father in law with the utmost respect and always made him feel safe and cared for. Anita was always responsive and accommodating. They guided us through a difficult time with respect and a caring attitude. Would recommend them without hesitation.
1313js
5
|
June 15, 2022
The staff at Living Springs has been very helpful, caring and professional. Their caregivers always go above and beyond for their clients. I would recommend them with full confidence. An extra thank you to Kathy, Silvia & Anita. You are wonderful!
Kathryn Schultz
5
|
October 12, 2021
We have had a great experience with Living Spring Services Home Care providing 24/7 care for our parents for the past one year. The caregivers have been great and treat them like family. We have worked from the beginning with one of the Care Manager, Anita and she is fantastic! She is thorough, responsive and caring. I HIGHLY RECOMMEND THEM.
William Bob Lee
5
|
July 5, 2021
I am very satisfied with this agency. Anita has been wonderful and dad's favourite. My dad is very pleased with their services.
Brooke Sands
5
|
July 4, 2021
Living Spring Services | Home Care has supplied us with an outstanding caregiver for almost a year now. They are also excellent in connecting us to temporary caregivers as needed. Kathie, the client services director, has been especially helpful in devising a care plan and assigning uniquely qualified caregivers for my bedridden mother. LSS has been with us through the later stages of Alzheimer’s, and we are so grateful. We would recommend them for the care of your loved one.
Denise Mark
5
|
June 7, 2021
When the need arose for a full-time caregiver, I had no idea where to turn. Living Spring Services was recommended to me and Anita walked me through the entire process from start to finish. I am glad I went with them and my mum is receiving the best care. I highly recommend!
Daniel Johnson
5
|
June 6, 2021
Lila my caregiver is a very competent, intelligent person. I can't find anything negative to say about her or Living Spring Services | Home Care. Anita is miraculous and truly caring. I'm so pleased to be working with Anita as my care manager and enjoy our visits together.
Tiffany Ian
5
|
May 22, 2021
My mother, age 98, needed 24 in-home care, a very difficult transition for her. Living Spring Services | Home Care was highly recommended to me from a very trustworthy source. My sister and I worked closely with reps from LSS and put in place the best solution possible for my mom. After a couple of weeks, my mom, concerned at first, told us this solution was working out extremely well. That says it all. Key to putting all of this in place, finding the right people to care for my mom, is Kathie. Thank you all.
Bruce Campbell
5
|
March 19, 2021
My family and I have been pleased with the services from Living Spring Services Home Care. Jenny has responded quickly when care was needed on short notice, and she has been most flexible when situations have arisen where we needed some adjustment s made. We are very happy with their services.
Harry O'Donnell
5
|
December 20, 2020
I can't express enough how happy I am with my caregiver at Living Spring Home Care Services. She came in and knew what to do immediately and has been a huge help to me. I am very happy with the customer services I have received from the Care Manager and overall very satisfied with LSS.
Provider Response
Nick Andrews
5
|
December 14, 2020
This company is wonderful!! My dad needed a caregiver due to health issue and they had an angel at his door in 3 hours. All of her caregivers went above and beyond our expectations and provided 24/7 care until he recovered. The caregiver was always on time for her shift and the agency would always check in to see how things are going and how dad was doing. This company was so easy to work with and the care manager was amazing. If we need a caregiver again, we will definitely be giving them a call.
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About Living Spring Services LLC in Skokie, Illinois
At Living Spring Home Care Services, our mission is to improve the health and quality of life of seniors and adults with disabilities as we serve their needs with dignity, respect, responsiveness, and compassion by providing professional home care services.
Ever since Living Spring Services | Home Care has been in business, we have primarily grown from the positive feedback of our clients and families. Clients consistently site our hyper-personalized and proactive approach as reasons that we exceed their expectations. Our business continues to grow as clients increase hours of services for themselves and recommend us to friends, family, and neighbors. We are able to provide services for as little as a few hours a day all the way up to 24-hour care – and the flexibility to adjust hours quickly as needs change. Recognizing that everyone’s situation is different, we have clients who use our services for the long term as well as clients who benefit from our services for the short term, including while they are in an acute or skilled setting, transitioning from home to a community and vice versa or simply getting to and from appointments. Our caregivers are Living Spring Services employees; we do not contract with outside agencies. This ensures that our caregivers are screened, trained, and held accountable, to our quality standards. We only hire caregivers with experience and our detailed interview process helps us to know each caregiver’s level of expertise in each of the specific aspects of services that are available to our clients. This level of detail helps to ensure that we are able to match the skills of our caregivers to the needs of our clients. For example, one of the questions we ask our potential caregivers is their level of knowledge and experience in choosing food/menu items and cooking in compliance with a diabetic diet. Knowing this enables us to match a caregiver with a client who is diabetic and benefits from assistance in choosing appropriately from a menu as well as grocery shopping and meal preparation services. We also ask screening questions related to our caregivers’ interests and hobbies so that we can match those with a client’s. We do this because we know having a common interest or experience gives our caregivers additional tools to help keep their clients active and engaged. Caregivers are provided with the care plans prior to meeting their clients so that they are best prepared and to help ensure a positive experience for our clients and families. Any client change in condition or updates are communicated between our caregivers and leadership team in real time both electronically and verbally and are reflected in the care plan. We have a large enough pool of caregivers to be able to start care within a few hours of receiving a referral. Our Care Manager also has a wealth of hands-on experience as a Case Manager and provides hands-on caregiver training in clients’ homes to help ensure we are providing the highest quality service with the latest techniques and resources. Our Care Manager, also has a vested interest in the health and well-being of all of our clients. She visits each client in their home, wherever that might be, to start care for all new clients. This includes our Transitions Visits where new clients are introduced to their caregivers, care plans are reviewed and confirmed, and expectations are clearly defined. She continues to visit each client regularly thereafter and review caregiver charting to help ensure that each client is getting the right amount of care and service for them at any given time. Our streamlined process is designed with efficiency and open communication in mind. One call to our main number and our team jumps into action. Families, and your staff, have the peace of mind of knowing that we take ownership of getting services put into place. Our attention to detail helps ensure a smooth transition and positive experience for our clients, families, and team members. Our caregivers chart hourly and are trained to report significant changes immediately. In addition to our communication protocols, we ask for your preferred methods of communication so that we make sure your team has the information they need in a timely manner. As partners, our goal is to ensure that our clients and residents are receiving the care and services from Living Spring Services that they need and that we are coordinating efforts with your team members as well as other involved providers. Our Services are:- Alzheimer’s/Dementia Care/Special Needs
- Bathing/Showering/Grooming Assistance
- Dressing/Assist With Dressing
- Light Housekeeping/Laundry
- Meal Planning & Preparation
- Special Diet Meal Planning & Preparation
- Ambulating
- Transfers
- Medication Reminder
- Incontinence Care (protective clothing, bed liner)
- Safety Supervision With Usage Of DME (Durable Medical Equipment such as walker, gait belt, wheel chair, stair lift)
- Encouragement with routine exercise
- Transportation (doctor appointment, visiting friends)
- Shopping/Errands (using caregiver or clients vehicle)
- Companionship (walks, games, puzzles, movies)
- Observation and reporting changes to supervisor
- Feeding/Assist with feeding
- Hospice Care (non skilled) :Turning, Skin integrity Management and Comfort Care
- Catheter, Ostomy Emptying
- Home Recovery After Hospital Stay/Surgery
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