BrightStar Care Hawaii

Offers Home Care

27 Reviews
Call (800) 973-1841
BrightStar Care Hawaii (800) 973-1841
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Reviews of BrightStar Care Hawaii

27 Reviews Write a review

Home Care Reviews for BrightStar Care Hawaii

February 22, 2019

By William G_3

I am a past client of this provider

They did the job that they were supposed to do. They did the job that I contracted them to do. They were responsive, prompt, and professional. I would call them if I needed care again.

January 10, 2019

By Joel U_1

I am a current client of this provider

They take care of my mother so that I don't have to, and this takes the weight off my shoulders. I appreciate that they help a lot. I like the attention to detail. The caregiver is compassionate and caring.

December 14, 2018

By Sandra A_1

I am a current client of this provider

I think the service has definitely improved her life. I think with the care companies in general, there needs to be more communication between the caregivers. I like the fact that they are very thorough and very detail-oriented.

November 20, 2018

By Lloyd R_1

I am a past client of this provider

They took care of her pretty well, but they started degrading their services. The caregivers can be less argumentative. They need to be more diligent with working.

November 20, 2018

By Anonymous

I am a current client of this provider

They take him around to where he needs to go. They help with his housework, and they keep him company. The people that visit the home are qualified and always try to get a match to my loved one.

October 24, 2018

By Gwyneth D_1

I am a current client of this provider

They have helped the most by giving me their good care. I am bedridden, so they have helped my skin and have improved my quality of life. They have excellent caregivers. They also send a nurse to my home and she has been very helpful too.

September 14, 2018

By Anne A_1

I am a current client of this provider

I am in California and I was always so worried when I couldn't get the metal health my sister needed because she has Alzheimer's, but thanks to the care that BrightStar Care provides she is becoming safer and more calm. I like that the detail and the activities they offer. It very helpful for me to have the assessment of the physiological and physical health of my sister.

June 25, 2018

By Laura M_6

I am a current client of this provider

They have helped most by just having the security that there are and additional pair of eyes and hand to help. I would say they are very focused on the client and responsive.

June 14, 2018

By Beverly C

I am a past client of this provider

They helped with personal care for my husband. The workers we had were very competent and accommodating.

March 07, 2018

By Frances M

I am a current client of this provider

Our caregiver generously cares about my mother and is a big help to me. We have the caregiver once a week, but it really helps me a lot.

December 06, 2017

By Lois S

I am a current client of this provider

BrightStar Care is very responsive. They are very good at resolving issues and finding people to fill in for caregivers when they cannot make it. They are very professional.

December 01, 2017

By Brian W

I am a current client of this provider

BrightStar Care is very responsive, I can call anytime. The services have helped me by providing someone when I can't be there.

November 13, 2017

By Nile M

I am a past client of this provider

BrightStar Care was very reliable. BrightStar Care was reliable in taking care of my mother and they relieved the stress on the family.

September 29, 2017

By Linda K_3

I am a current client of this provider

BrightStar Care has great staff. They provide good caregivers. The caregivers give massages to help my loved one's pain.

August 10, 2017

By Kathleen G_2

I am a current client of this provider

A lot of the caregivers BrightStar Care sent out haven't been a good fit for my mom. The caregiver that is out there now is good, but she oversteps her job description sometimes. Other caregivers don't speak English well. They also schedule people, and then they don't show up. Someone is there to make sure that Mary gets up, eats, and takes her pills. It makes it so that I don't have to worry about her while I'm at work.

August 02, 2017

By Alan /

I am a past client of this provider

From the BrightStar Care administration to their caregivers, everyone was really good at what they did. The BrightStar Care caregiver was very authentic and took care of all the client's needs.

July 24, 2017

By Jeffrey D_1

I am a current client of this provider

BrightStar Care provided good care and they did a good job at catering to our specific needs. BrightStar Care has made my life easier by having homecare so everyone can attend their own needs.

January 13, 2016

By Beverley3

I am a current client of this provider

We hired BrightStar of Honolulu, and they are really good. We are using them continuously and really like them. They do everything with regard to my mother's care, and she likes it.

October 20, 2015

By Caring111929850

I am a current client of this provider

We had many girls come by from Brightstar Care, but there's one that is of great help to my husband. She was knowledgeable. My daughter really likes her. Overall, the experience was satisfactory even though they haven't sent a nurse quarterly for evaluation.

Provider Response

Aloha. Thank you for your feedback. We were pleased that you were especially happy with one of our caregivers. At BrightStar of Honolulu our “Hoku’alohi Promise” is to provide the kind of care we would want for our own loved ones; to be compassionate, empathetic, patient and kind while providing reliable, trustworthy, and top notch professional home care. We know that you have a choice in home care providers and are grateful that you chose to give to us the honor and privilege of serving your husband. Our Registered Nurses schedule quarterly assessments for personal care clients; and a six-month assessment for our companion level of care clients. We apologize for not scheduling the assessment. Please contact our office as we want to schedule the assessment and be of any further assistance.

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About BrightStar Care Hawaii

Take a deep breath and exhale.

You've come to the right place. You don't have to do it alone. BrightStar of Honolulu is here to help ease your burdens and help you focus on the "The Good Stuff," like quality time with your loved ones.

We are a locally owned and operated private duty home care and skilled nursing provider, and part of BrightStar Care, a national industry leader.

As a proud Joint Commission Accredited provider, BrightStar of Honolulu is committed to the highest standard of care and quality.

Our employee screening practices are some of the most rigorous in the industry; and our professional caregivers are selected for their passion for their work, their compassion and empathy, and dedication to excellence.

Let us help. Contact us today to let us know your situation, and to work together toward a plan that will put your mind at ease. Experience the BrightStar of Honolulu difference.

BrightStar of Honolulu's Hoku'alohi Promise:

"We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathic, patient and kind, while providing reliable, trustworthy and top-notch professional home care."

Photos of BrightStar Care Hawaii

Services and Amenities of BrightStar Care Hawaii

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Range Of Services Extra: Skilled Nursing, In Home Infusion

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Male Caregivers


  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care


  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Fall Prevention, Emergency Management, Much More

Payment options

  • Credit Card
  • Payment Options Extra: For Your Convenience, Payments Are Arranged Via Automatic Debit From Checking Accounts Or Credit/Debit Cards.

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: Joint Commission Accredited, Private Duty Home Care & Skilled Nursing

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