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BrightStar Care Hawaii Honolulu, HI

50 S. Beretania Street, Honolulu, HI 96813

(800) 558-0653 (Caring Family Advisor™)

4.5

(66 reviews)

Offers Home Care
Top rated on Caring.com

2019

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BrightStar Care Hawaii
BrightStar Care Hawaii
  • Top rated on Caring.com

Honolulu, Hawaii 96813


4.5

(66 reviews)


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Home Care

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Always Best Care of Oahu Island and Honolulu

Honolulu, Hawaii 96817



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Reviews of BrightStar Care Hawaii in Honolulu, Hawaii

4.5

(66 reviews)

    Top rated on Caring.com

    2019

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Masayo T

    5

    May 24, 2024

    I am a current client of this provider

    I like that the staff does well about searching for qualified candidates for my wife. I like the quality of their caregivers.

    Angela N

    5

    April 30, 2024

    I am a past client of this provider

    They were responsible, and genuine and caring and helpful. I thought they had a good qualityof caregivers.

    Sandi B_2

    5

    April 5, 2024

    I am a current client of this provider

    He's able to stay at home and enjoy the things he's doing. The caregivers are trained well and very caring.

    Sara Y

    5

    March 28, 2024

    I am a current client of this provider

    The caregivers have been assigned have shown up and helped to take care of things that I might normally have to do for my mother-in-law. I like that they are very responsive when you call, email or text them. They were thoughtful and took into mind the personality profiles of my in-laws and their needs.

    Daniel H_9

    5

    March 14, 2024

    I am a current client of this provider

    The caregiver and the manager came to meet with us during our first meeting to ensure there's no miscommunication. I'd tell them they're professional.

    Garret M

    5

    March 11, 2024

    I am a current client of this provider

    The caregiver we have is very reliable and does a good job taking care of my mom. I like that they are very responsive to requests and are very accommodating to me.

    Carlton C_1

    5

    January 8, 2024

    I am a current client of this provider

    They provide company and care for my mom when we are at work. I like that they have good at communication.

    Kimmerie J

    5

    January 8, 2024

    I am a current client of this provider

    The client hates that she has to have them, but I think they're improving her life a great deal. They make sure she eats food properly and generally sort of keeps her grounded in what day it is, where they are, and what they're going to do today. Otherwise, she would be calling me every 5 minutes asking me. It's possible they improve my life more than hers. They're fabulous. I like that they are very communicative, and they are very responsive to my needs. 99% of the caregivers are absolutely lovely. With the ones that don't work out, the company is very responsive about getting us somebody who works better.

    Mie W

    5

    December 15, 2023

    I am a current client of this provider

    I appreciate them just staying in a daily routine. They are very responsive and quick to make changes to our plan of care.

    Carole E_2

    4

    December 6, 2023

    I am a past client of this provider

    I liked having the at home service, but it did not work, and I had huge welts. I only had like two or three services, and I did not have any problems with the service.

    Carter C

    5

    November 10, 2023

    I am a current client of this provider

    Without the care my mother cannot live independently. They are professional and provide excellent care.

    Garret M_2

    5

    October 10, 2023

    I am a past client of this provider

    They helped the most by taking good care of my parents. Whatever they needed, they provided. I like that they are very efficient and are very caring. They are very nice people.

    Cindy H_14

    5

    October 9, 2023

    I am a current client of this provider

    If we did not have caregivers, we would have to help our dad ourselves. They are easy to work with and professional.

    Larry L_16

    5

    September 15, 2023

    I am a past client of this provider

    They have properly trained their caregivers, and they went out of their way to accommodate my needs when I needed it. I like the caregivers they provided.

    JP P

    5

    September 11, 2023

    I am a current client of this provider

    My family really appreciates the caregivers, it's nice to have someone to take care of her. They are licensed, bonded and accredited all across the board.

    Gary W_6

    5

    August 21, 2023

    I am a current client of this provider

    The PCAs who are with them keep a good eye on them and communicate, so everyone is on the same page. They take the time to get to know him. They have been taking care of the client for 3 years now, and they are really reliable, and they communicate with me.

    Mark Y_2

    5

    August 7, 2023

    I am a past client of this provider

    They were accommodating. The personal care and the nurse are awesome.

    Amanda R_2

    5

    July 10, 2023

    I am a past client of this provider

    It makes a huge difference They came and taught the client how to self infuse. I like that the nurses are knowledgeable.

    Jodeen B

    5

    April 27, 2023

    I am a past client of this provider

    Janet, the nurse, was absolutely wonderful, knowledgeable, friendly. It was very pleasant to communicate with her. They were able to handle whatever I needed.

    Jennifer D_16

    2

    April 8, 2023

    I am a current client of this provider

    They haven't been able to satisfy any of the shifts requirements.

    Dana C_5

    5

    March 14, 2023

    I am a current client of this provider

    I am able to go to work and not be a full time caregiver. I like they have high-quality staff, and they are great at communication.

    Sandy K_2

    5

    February 8, 2023

    I am a past client of this provider

    Knowing they are here helping made my life easier. They find us help when we need it.

    Marvel A

    5

    December 5, 2022

    I am a current client of this provider

    It's been really good. They took care of him the best that they could. This agency is very professional with their caregiving. They are able to do more than a normal caregiver.

    Anonymous_6079

    4

    November 29, 2022

    I am a current client of this provider

    I'm happy to have the kind of work they provide in my house with me. They dust and sweep the floor. They are very attentive to what they do, and they are always on time.

    Debbie H_19

    5

    November 8, 2022

    I am a current client of this provider

    My mother receives consistent care and we have the same caregiver.

    Kawika C

    5

    October 11, 2022

    I am a current client of this provider

    She comes in on time. I like that they are kind and caring.

    Anonymous_6136

    3

    June 16, 2022

    I am a past client of this provider

    If the clinical staff was more organized it would have had a more positive experience. I didn't know who was coming or when. It was a bit disorganized and seemed to be patched together. There was a disconnect because it didn't seem like there was thought about matching caregivers.

    Sandra A_1

    4

    June 11, 2022

    I am a current client of this provider

    When they send the right caregiver they help keep my house clean. I like the people in the company.

    Mary Ann N_1

    4

    June 9, 2022

    I am a current client of this provider

    They keep me company. I don't like to drive by myself anymore but they drive with or for me. I like that there is someone who will come and keep me company.

    Matt H_2

    5

    April 6, 2022

    I am a current client of this provider

    I get the phone calls if the caregiver is not going to show up. The problem is with staffing but I don't think they can do anything about it due to the pandemic issues with staffing shortages. They are responsive. They provide personal care and cleaning.

    Vipawadee "

    4

    March 3, 2022

    I am a current client of this provider

    They have helped the most by giving us a caregiver that allows me to know that he is in good hands. They could improve their communication.

    Anonymous_3369

    4

    December 9, 2021

    I am a current client of this provider

    The CNAs help to sweep and mop the floors, but I have to ask them to clean the toilets and showers. That should be automatic, and I shouldn't have to ask them. On the first day, they should know what to do so that I do not have to be tied up with CNA. BrightStar Care allows freedom for me to go get groceries, go to the hardware store to do repairs on the house, and get medications for my mother.

    Ann T_10

    5

    October 11, 2021

    I am a current client of this provider

    She drives my car and uses my gasoline. Once in a while she takes me to the hospital. She drives my car to run errands. They are medically licensed.

    Kwan L

    5

    August 23, 2021

    I am a current client of this provider

    They provide care that relieves the stress so we can work. I like when they send me caregivers.

    Danny I_1

    5

    July 9, 2021

    I am a current client of this provider

    They provided the right type of person to meet his needs. They are very prompt.

    Tammy T_4

    5

    June 21, 2021

    I am a past client of this provider

    They made my life easier by coming and taking care of my dad. I would tell a friend that they have good aides that came. They're very friendly and compassionate.

    Sue F_8

    3

    June 18, 2021

    I am a past client of this provider

    They could have been organized and followed through. I felt like many of the changes were last minute, and they could give us a heads up about the changes. I wouldn't rate them good, because they were unorganized. They also didn't follow through on what they told you they would do.

    Randy H_4

    5

    June 3, 2021

    I am a current client of this provider

    I like the person that they send. They do what I need.

    Le'a T

    5

    April 17, 2021

    I am a past client of this provider

    They made the whole process easy to set up the appointment to the end to of the care. I liked how they made it easy to set up the appointments and they made my mom comfortable.

    Sheldon T

    5

    March 24, 2021

    I am a current client of this provider

    All the people that come go above and beyond, they are really genuine. I like that the workers really care.

    Anonymous

    4

    January 8, 2021

    I am a current client of this provider

    It allows me to work. I can do other things that I wouldn't be able to do. They need to be more attentive and cautious especially during the pandemic. They need to get their nurses tested. Our nurses aren't even in line to get the vaccine. They need to make sure the nurses are going to bring any sickness into the workplace.

    Randy N_3

    5

    September 11, 2020

    I am a current client of this provider

    They help the most in allowing me to have time to do other things. I like that the company has been very consistent.

    Vanessa H_2

    5

    July 25, 2020

    I am a current client of this provider

    The client likes the company of the caregiver. We have recommended them. We have to do the initial interview over Zoom and we liked the interaction.

    Anonymous_3933

    1

    July 14, 2020

    I am a past client of this provider

    They should adjust their rate. They need to provide better caregivers.

    Melton C

    4

    May 22, 2020

    I am a past client of this provider

    They answered my questions and put me at ease. I was satisfied. When we were looking for someone they were the only one or two that replied.

    Anonymous_3636

    5

    April 15, 2020

    I am a past client of this provider

    They took care of things well. They took care of the client's needs. I liked that they showed up when they said they would.

    Anonymous_2811

    3

    November 13, 2019

    I am a current client of this provider

    I have had to go through 3 caregivers lately, and one didn't show, so they need to be more reliable. They could be more reliable.

    Anonymous_173

    5

    July 5, 2019

    I am a current client of this provider

    They take care of my basic needs. I appreciate the workers because they're competent and caring.

    William G_3

    5

    February 22, 2019

    I am a past client of this provider

    They did the job that they were supposed to do. They did the job that I contracted them to do. They were responsive, prompt, and professional. I would call them if I needed care again.

    Joel U_1

    5

    January 11, 2019

    I am a current client of this provider

    They take care of my mother so that I don't have to, and this takes the weight off my shoulders. I appreciate that they help a lot. I like the attention to detail. The caregiver is compassionate and caring.

    Lloyd R_1

    2

    November 20, 2018

    I am a past client of this provider

    They took care of her pretty well, but they started degrading their services. The caregivers can be less argumentative. They need to be more diligent with working.

    Anonymous

    4

    November 20, 2018

    I am a current client of this provider

    They take him around to where he needs to go. They help with his housework, and they keep him company. The people that visit the home are qualified and always try to get a match to my loved one.

    Gwyneth D_1

    5

    October 25, 2018

    I am a current client of this provider

    They have helped the most by giving me their good care. I am bedridden, so they have helped my skin and have improved my quality of life. They have excellent caregivers. They also send a nurse to my home and she has been very helpful too.

    Anne A_1

    5

    September 14, 2018

    I am a current client of this provider

    I am in California and I was always so worried when I couldn't get the metal health my sister needed because she has Alzheimer's, but thanks to the care that BrightStar Care provides she is becoming safer and more calm. I like that the detail and the activities they offer. It very helpful for me to have the assessment of the physiological and physical health of my sister.

    Laura M_6

    5

    June 25, 2018

    I am a current client of this provider

    They have helped most by just having the security that there are and additional pair of eyes and hand to help. I would say they are very focused on the client and responsive.

    Beverly C

    5

    June 14, 2018

    I am a past client of this provider

    They helped with personal care for my husband. The workers we had were very competent and accommodating.

    Frances M

    5

    March 8, 2018

    I am a current client of this provider

    Our caregiver generously cares about my mother and is a big help to me. We have the caregiver once a week, but it really helps me a lot.

    Lois S

    5

    December 6, 2017

    I am a current client of this provider

    BrightStar Care is very responsive. They are very good at resolving issues and finding people to fill in for caregivers when they cannot make it. They are very professional.

    Brian W

    4

    December 2, 2017

    I am a current client of this provider

    BrightStar Care is very responsive, I can call anytime. The services have helped me by providing someone when I can't be there.

    Nile M

    5

    November 14, 2017

    I am a past client of this provider

    BrightStar Care was very reliable. BrightStar Care was reliable in taking care of my mother and they relieved the stress on the family.

    Linda K_3

    4

    September 30, 2017

    I am a current client of this provider

    BrightStar Care has great staff. They provide good caregivers. The caregivers give massages to help my loved one's pain.

    Kathleen G_2

    3

    August 11, 2017

    I am a current client of this provider

    A lot of the caregivers BrightStar Care sent out haven't been a good fit for my mom. The caregiver that is out there now is good, but she oversteps her job description sometimes. Other caregivers don't speak English well. They also schedule people, and then they don't show up. Someone is there to make sure that Mary gets up, eats, and takes her pills. It makes it so that I don't have to worry about her while I'm at work.

    Alan /

    5

    August 2, 2017

    I am a past client of this provider

    From the BrightStar Care administration to their caregivers, everyone was really good at what they did. The BrightStar Care caregiver was very authentic and took care of all the client's needs.

    Jeffrey D_1

    5

    July 24, 2017

    I am a current client of this provider

    BrightStar Care provided good care and they did a good job at catering to our specific needs. BrightStar Care has made my life easier by having homecare so everyone can attend their own needs.

    Beverley3

    4

    January 13, 2016

    I am a current client of this provider

    We hired BrightStar of Honolulu, and they are really good. We are using them continuously and really like them. They do everything with regard to my mother's care, and she likes it.

    Caring111929850

    4

    October 21, 2015

    I am a current client of this provider

    We had many girls come by from Brightstar Care, but there's one that is of great help to my husband. She was knowledgeable. My daughter really likes her. Overall, the experience was satisfactory even though they haven't sent a nurse quarterly for evaluation.

    Provider Response

    Aloha. Thank you for your feedback. We were pleased that you were especially happy with one of our caregivers. At BrightStar of Honolulu our “Hoku’alohi Promise” is to provide the kind of care we would want for our own loved ones; to be compassionate, empathetic, patient and kind while providing reliable, trustworthy, and top notch professional home care. We know that you have a choice in home care providers and are grateful that you chose to give to us the honor and privilege of serving your husband. Our Registered Nurses schedule quarterly assessments for personal care clients; and a six-month assessment for our companion level of care clients. We apologize for not scheduling the assessment. Please contact our office as we want to schedule the assessment and be of any further assistance.

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    Services and Amenities of BrightStar Care Hawaii in Honolulu, Hawaii

    Housekeeping & Maintenance

    • Housekeeping Services

    Resident Requirements

    • Allows Patient Transfers

    Care Management Services

    • Residency Confirmation

    Financing & Payment Options

    • Accepts Credit Card Payments
    • Payroll Provided for Caregivers

    Therapies

    • Stress Management
    • Validation Therapy

    Sub-types of Home Care

    • Full Service Agency

    Licensing & Inspections

    • Staff Drug Screening
    • Sex Offender Checks

    Staff Training & Qualifications

    • Reference Checks
    • Staff Driving Record Check
    • Staff Trained in Ethics
    • Staff trained in memory care
    • Continual Training
    • Interview Every Team Member in Person
    • Male Caregivers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Range Of Services: skilled nursing, in-home infusion
    • Training Areas: Fall Prevention, Emergency Management, much more
    • Payment Options: For your convenience, payments are arranged via automatic debit from checking accounts or credit/debit cards.
    • Licenses: Joint Commission Accredited, Private Duty Home Care & Skilled Nursing

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Personal Care Assistants
    • Dressing Assistance
    • Meal Preparation

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Medical Care
    • Memory Care
    • Immunizations

    Bonds & Insurance

    • Is Bonded and Insured

    About BrightStar Care Hawaii in Honolulu, Hawaii

    Take a deep breath and exhale.

    You've come to the right place. You don't have to do it alone. BrightStar of Honolulu is here to help ease your burdens and help you focus on the "The Good Stuff," like quality time with your loved ones.

    We are a locally owned and operated private duty home care and skilled nursing provider, and part of BrightStar Care, a national industry leader.

    As a proud Joint Commission Accredited provider, BrightStar of Honolulu is committed to the highest standard of care and quality.

    Our employee screening practices are some of the most rigorous in the industry; and our professional caregivers are selected for their passion for their work, their compassion and empathy, and dedication to excellence.

    Let us help. Contact us today to let us know your situation, and to work together toward a plan that will put your mind at ease. Experience the BrightStar of Honolulu difference.

    BrightStar of Honolulu's Hoku'alohi Promise:

    "We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathic, patient and kind, while providing reliable, trustworthy and top-notch professional home care."

    Map of BrightStar Care Hawaii

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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