Every person we met or spoke with was professional and accomodating. My husband and I both felt they were sincerely concerned about his well-being and wanted to ensure they were providing the best service possible. And they did.
I was able to go to work knowing he was well care for and that he liked and respected the person who was with him.

Home Instead - Honolulu, HI
Offers Home Care
6 Reviews
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(800) 973-1841
Reviews of Home Instead - Honolulu, HI
Home Care Reviews for Home Instead - Honolulu, HI
December 17, 2020
I am a past client of this provider
August 11, 2019
Other
When the Honolulu office couldn’t find a caregiver for my neighbor on a weekend, they just sent an office staff to care for my neighbor. Paying out good money and they did this is not good business sense.
June 30, 2016
I am a current client of this provider
It took us just one day to get a caregiver from Home Instead Senior Care, and they have been very good. The caregiver prepares breakfast, does the dishes, and basically helps my mom prepare for adult day care and takes her to the day care. So far, they have just been very caring, courteous, and friendly with my mom. They were the only agency that could provide consistent transportation to the day care for my mom.
April 17, 2015
I am a friend or relative of a resident
Home Instead is very professional. Management and overall service are very good. They are a good match for mom, and they have enough staff.
July 30, 2013
I interviewed this provider
We were very pleased with the home care worker who assisted us in caring for my wife, before it was necessary to relocate my wife to a care home. The worker whatever was needed, and with a very cheerful manner. This despite the fact that my wife was quite demanding, in that she was uncomfortable and unable to stay in one place for any length of time. We originally had the worker come during the weekends, but eventually added late afternoons on weekdays, as my daughter and I were burning out with caregiving. Our worker accommodated to our increasing care needs, for which we were most appreciative. We especially liked the fact that the worker showed genuine interest in talking to my wife about all sorts of things, and we felt these conversations had a positive impact on my wife's well being. All on all, our home care worker deserved a five star rating!
January 30, 2011
unreliable, don't keep their word
Don't use this agency. They sent a CNA to my friend who spent her time on the cell phone and argued with family over the phone using swear words in front of my neighbor which intimidated my frail neighbor. My neighbor was left in a very wet diaper when the caregiver left. She got rash and an infection soon after that. They promised a to return a part of her deposit for this but that was months ago. My neighbor paid thousands and got nothing back. Find a better agency if you can but don't use this one.
About Home Instead - Honolulu, HI in Honolulu, Hawaii
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home InsteadServices and Amenities of Home Instead - Honolulu, HI in Honolulu, Hawaii
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
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