Visiting Angels - Tampa, FL Tampa, FL

Charles K Clark

I recently had major surgery on my foot and will be in a cast for 6 week, a boot for another 6 weeks and Physical Therapy for a few more months. I met with a representative of Visiting Angels to obtain her opinion on the type of services they provide and what would be recommended for me due to my limited mobility. I thought I should try one day and see if their services would be beneficial. The representative stated it would be better to try three days to obtain a better idea of the services and the people they would be providing. I also was informed that I could cancel at any time. Well, I should have read some past reviews because I agree that their service is better suited for someone that just needs a companion or someone to be there and sit around versus providing any services. All the lady did was sit on the sofa and look at her phone. Any request I made was if I was bothering her. I felt she did not want to be there except for getting paid. Her only excitement came when I signed her time report. I immediately called the office to cancel any future appointments and was informed I need to call three days in advance to cancel these appointments. I stated I was informed that I could cancel anytime. First of all, I guess the representative meant to add the three day advance notice but failed to mention it. Secondly, I did call within the three day for the last appointment but they still charged my account. I will be contacting the Attorney General's office to have them look into their misleading practices. Unless you are dying, unable to move from your bed or just need a buddy I would suggest you find someone else. Good people should stay away from such a greedy company, especially if you value your loved ones.