
Reviews of Right at Home Sarasota County
Home Care Reviews for Right at Home Sarasota County
January 21, 2021
I am a current client of this provider
January 21, 2021
I am a past client of this provider
Provider Response
I am very sorry to learn that we did not meet your expectations for in home care. We pride ourselves on listening to our clients and attempt to take every action reasonably possible to ensure that we deliver the care our clients are entitled to receive. I welcome the opportunity to discuss with you the steps we could take to improve our service. MJ, Owner
January 06, 2021
I am a current client of this provider
December 18, 2020
I am a past client of this provider
December 18, 2020
I am a current client of this provider
December 11, 2020
I am a current client of this provider
December 03, 2020
I am a current client of this provider
November 20, 2020
I am a past client of this provider
November 13, 2020
I am a current client of this provider
November 06, 2020
I am a current client of this provider
October 23, 2020
I am a past client of this provider
October 22, 2020
I am a current client of this provider
October 15, 2020
I am a current client of this provider
October 11, 2020
I am a current client of this provider
October 06, 2020
I am a current client of this provider
September 23, 2020
I am a current client of this provider
September 04, 2020
I am a past client of this provider
September 04, 2020
I am a current client of this provider
August 24, 2020
I am a current client of this provider
August 21, 2020
I am a current client of this provider
August 06, 2020
I am a past client of this provider
August 06, 2020
I am a current client of this provider
July 21, 2020
I am a past client of this provider
July 08, 2020
I am a current client of this provider
March 12, 2020
I am a past client of this provider
March 09, 2020
I am a current client of this provider
March 05, 2020
I am a past client of this provider
February 06, 2020
I am a current client of this provider
January 24, 2020
I am a past client of this provider
January 14, 2020
I am a past client of this provider
December 21, 2019
I am a past client of this provider
December 17, 2019
I am a past client of this provider
December 12, 2019
I am a past client of this provider
November 22, 2019
I am a current client of this provider
November 20, 2019
I am a current client of this provider
November 18, 2019
Other
Provider Response
We are sorry that we did not meet your expectations. We do stress punctuality in our caregiver training and we make a point of emphasizing timely communication by our office staff. We appreciate your taking the time to review our services. It will help us improve moving forward.
November 18, 2019
I am a current client of this provider
November 07, 2019
I am a past client of this provider
October 21, 2019
I am a current client of this provider
October 08, 2019
I am a current client of this provider
October 07, 2019
I am a past client of this provider
October 07, 2019
I am a current client of this provider
September 11, 2019
I am a current client of this provider
August 27, 2019
I am a current client of this provider
August 27, 2019
I am a current client of this provider
August 19, 2019
I am a current client of this provider
July 25, 2019
I am a current client of this provider
July 05, 2019
I am a past client of this provider
June 24, 2019
I am a current client of this provider
May 23, 2019
I am a past client of this provider
May 23, 2019
I am a current client of this provider
May 03, 2019
I am a current client of this provider
April 24, 2019
I am a past client of this provider
April 04, 2019
I am a current client of this provider
March 07, 2019
I am a current client of this provider
March 06, 2019
I am a current client of this provider
March 06, 2019
I am a current client of this provider
February 21, 2019
I am a past client of this provider
February 20, 2019
I am a current client of this provider
February 11, 2019
I am a current client of this provider
January 24, 2019
I am a current client of this provider
January 18, 2019
I am a past client of this provider
January 18, 2019
I am a current client of this provider
January 17, 2019
I am a current client of this provider
January 03, 2019
I am a current client of this provider
December 27, 2018
I am a current client of this provider
December 17, 2018
I am a current client of this provider
December 08, 2018
I am a current client of this provider
November 30, 2018
I am a past client of this provider
November 30, 2018
I am a current client of this provider
November 29, 2018
I am a current client of this provider
November 28, 2018
I am a past client of this provider
November 21, 2018
I am a current client of this provider
November 06, 2018
I am a current client of this provider
November 05, 2018
I am a past client of this provider
October 24, 2018
I am a current client of this provider
October 22, 2018
I am a current client of this provider
October 18, 2018
I am a current client of this provider
October 05, 2018
I am a past client of this provider
September 18, 2018
I am a current client of this provider
September 18, 2018
I am a past client of this provider
September 17, 2018
I am a current client of this provider
September 12, 2018
I am a current client of this provider
September 12, 2018
I am a current client of this provider
September 05, 2018
I am a current client of this provider
August 27, 2018
I am a current client of this provider
August 14, 2018
I am a current client of this provider
August 14, 2018
I am a current client of this provider
August 13, 2018
I am a past client of this provider
Provider Response
We are sorry that we did not meet your expectations. We try as hard as we can to ensure we match our clients with caregivers who meet their needs. Your review will help us improve in that area moving forward.
August 03, 2018
I am a current client of this provider
July 24, 2018
I am a past client of this provider
July 20, 2018
I am a current client of this provider
July 10, 2018
I am a past client of this provider
July 10, 2018
I am a current client of this provider
July 10, 2018
I am a current client of this provider
June 27, 2018
I am a current client of this provider
June 11, 2018
I am a current client of this provider
June 11, 2018
I am a current client of this provider
June 11, 2018
I am a past client of this provider
June 06, 2018
I am a current client of this provider
June 05, 2018
I am a current client of this provider
June 04, 2018
I am a current client of this provider
May 29, 2018
I am a past client of this provider
May 24, 2018
I am a current client of this provider
May 14, 2018
I am a current client of this provider
May 11, 2018
I am a past client of this provider
Provider Response
We are sorry that we did not meet your expectations. We strive to ensure that caregivers are qualified to perform every task that is written in the client care plan. Your review will help us improve in that area moving forward.
May 11, 2018
I am a current client of this provider
May 10, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
April 20, 2018
I am a past client of this provider
April 18, 2018
I am a past client of this provider
April 11, 2018
I am a current client of this provider
April 09, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to review our services. We are certainly happy that some of our caregivers met your expectations and we understand your frustration when important details are missed. Your review will help us target certain points in our training and improve our services moving forward.
April 06, 2018
I am a current client of this provider
April 04, 2018
I am a past client of this provider
April 03, 2018
I am a current client of this provider
April 03, 2018
I am a current client of this provider
April 03, 2018
I am a current client of this provider
April 03, 2018
I am a past client of this provider
March 30, 2018
I am a past client of this provider
March 26, 2018
I am a current client of this provider
March 20, 2018
I am a current client of this provider
March 16, 2018
I am a current client of this provider
March 14, 2018
I am a current client of this provider
March 08, 2018
I am a current client of this provider
March 07, 2018
I am a current client of this provider
March 06, 2018
I am a past client of this provider
March 06, 2018
I am a current client of this provider
March 05, 2018
I am a current client of this provider
February 14, 2018
I am a current client of this provider
February 13, 2018
I am a current client of this provider
February 05, 2018
Other
February 05, 2018
Other
February 05, 2018
I am a past client of this provider
January 04, 2018
I am a current client of this provider
January 04, 2018
I am a current client of this provider
December 29, 2017
I am a current client of this provider
December 13, 2017
I am a current client of this provider
December 08, 2017
I am a current client of this provider
December 07, 2017
I am a current client of this provider
Provider Response
Thank you for reaching out to us and sharing your experience. We place the utmost value on input from our clients because that is critical to our ability to fulfill Right at Home of Sarasota County’s mission: To improve the quality of life for those we serve. The comfort of our valued clients is one of our highest priorities, and we’re truly sorry for any discomfort experienced by your loved one while our caregivers were there to provide in home care. When starting services with a new client, we make every effort to match our caregivers to a client based on the information and needs provided to us. This process helps to ensure the caregiver matches not only the client’s individual needs but also their personality. If there is ever an occasion that one of our clients does not feel we have met and exceeded their expectations, we encourage them to let us know immediately, since that is the only way we know that change is needed. We are always available to make any adjustments to the care plan and welcome ongoing feedback about the care provided by our staff.
December 07, 2017
I am a past client of this provider
December 07, 2017
I am a current client of this provider
December 06, 2017
I am a current client of this provider
December 05, 2017
I am a current client of this provider
December 01, 2017
I am a current client of this provider
December 01, 2017
I am a current client of this provider
November 30, 2017
I am a past client of this provider
November 30, 2017
I am a current client of this provider
November 27, 2017
I am a current client of this provider
November 17, 2017
I am a past client of this provider
November 17, 2017
I am a past client of this provider
November 10, 2017
I am a current client of this provider
November 08, 2017
I am a past client of this provider
November 08, 2017
I am a past client of this provider
November 07, 2017
I am a past client of this provider
November 07, 2017
I am a past client of this provider
November 07, 2017
I am a past client of this provider
Provider Response
Homemaker and companion services are some of the services provided by our caregivers and we want to make sure your needs are met. Please reach out to our office so that we can help resolve the situation.
November 07, 2017
I am a current client of this provider
November 03, 2017
I am a current client of this provider
November 03, 2017
I am a current client of this provider
November 03, 2017
I am a current client of this provider
October 18, 2017
I am a current client of this provider
October 06, 2017
I am a past client of this provider
October 06, 2017
I am a current client of this provider
Provider Response
Our caregivers follow the same custom care plan established at the beginning of care. We'll use your feedback to improve the quality and consistency of care. Thank you for your feedback.
October 05, 2017
I am a current client of this provider
August 21, 2017
I am a past client of this provider
May 20, 2017
I am a past client of this provider
Provider Response
Thank you for your time to discuss this issue offline. We appreciate your honest feedback and use it as an opportunity to improve.
December 15, 2016
I am a current client of this provider
September 30, 2016
I am a current client of this provider
September 30, 2016
I am a current client of this provider
September 30, 2016
I am a past client of this provider
September 30, 2016
I am a current client of this provider
September 30, 2016
I am a current client of this provider
September 29, 2016
I am a current client of this provider
September 29, 2016
I am a current client of this provider
September 27, 2016
I am a current client of this provider
September 14, 2016
I am a current client of this provider
September 10, 2016
I am a current client of this provider
August 31, 2016
I am a current client of this provider
August 29, 2016
I am a past client of this provider
July 29, 2016
I am a past client of this provider
July 29, 2016
I am a past client of this provider
June 21, 2016
I am a past client of this provider
June 17, 2016
I am a current client of this provider
June 17, 2016
I am a current client of this provider
May 10, 2016
I am a current client of this provider
May 10, 2016
I am a current client of this provider
May 10, 2016
I am a current client of this provider
February 27, 2016
I am a past client of this provider
February 25, 2016
I am a past client of this provider
February 25, 2016
I am a current client of this provider
December 30, 2015
I am a past client of this provider
December 30, 2015
I am a past client of this provider
December 30, 2015
I am a past client of this provider
December 29, 2015
I am a past client of this provider
December 29, 2015
I am a current client of this provider
December 29, 2015
I am a current client of this provider
December 22, 2015
I am a current client of this provider
December 18, 2015
I am a current client of this provider
December 17, 2015
I am a current client of this provider
November 24, 2015
I am a current client of this provider
November 24, 2015
I am a current client of this provider
October 21, 2015
I am a past client of this provider
August 26, 2015
I am a past client of this provider
April 23, 2015
I am a past client of this provider
December 27, 2014
I am a current client of this provider
November 23, 2014
I am a current client of this provider
November 23, 2014
I am a current client of this provider
August 31, 2014
I am a current client of this provider
August 18, 2014
I am a current client of this provider
August 17, 2014
I am a current client of this provider
August 07, 2014
I am a past client of this provider
August 06, 2014
I am a past client of this provider
July 24, 2014
I am a current client of this provider
June 18, 2014
I am a past client of this provider
February 13, 2014
I am a current client of this provider
April 02, 2012
I am a current client of this provider
March 21, 2012
I am a past client of this provider
March 06, 2012
I am a current client of this provider
February 28, 2012
I am a current client of this provider
February 24, 2012
Other
February 22, 2012
Other
About Right at Home Sarasota County
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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