They could make 20 years younger. They have helped me by being here.
I like that they do what I want them to.
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(941) 214-4932
Reviews of Right at Home Sarasota County
Home Care Reviews for Right at Home Sarasota County
January 21, 2021
I am a current client of this provider
January 21, 2021
I am a past client of this provider
The agency needed to send the same person to our home to provide the care.
I would like the agency to more reliable. They always sent different caregivers to our home and sometimes they would not even show up.
Provider Response
I am very sorry to learn that we did not meet your expectations for in home care. We pride ourselves on listening to our clients and attempt to take every action reasonably possible to ensure that we deliver the care our clients are entitled to receive. I welcome the opportunity to discuss with you the steps we could take to improve our service. MJ, Owner
January 06, 2021
I am a current client of this provider
They take me where I want to go and are nice.
They are on time and are a good service.
December 18, 2020
I am a past client of this provider
The caregivers fed my husband and worked with both of us. The services allowed me to get other things done.
They gave us personalized care.
December 18, 2020
I am a current client of this provider
It has been a god-sent for all of us. They help us know that my mom is in good hands. My brother and I work so it is difficult to be with her for as much as she needs. They have taken a lot of our plates.
They have provided excellent service and we have a wonderful caregiver. Everything has been very easy with them. The experience has been superb, from start to finish.
December 11, 2020
I am a current client of this provider
The girls that come here don't really know what is expected of them. They come 3 times a week and I don't really need them to come that often.
I am not so thrilled about having someone come in the house. I would say they should give it a try.
December 03, 2020
I am a current client of this provider
He likes the caretakers that have been here.
They do everything they promised they would do.
November 20, 2020
I am a past client of this provider
It allowed my brother to stay out of the hospital and it allowed me to go on vacation.
They were flexible in the hours I was requesting.
November 13, 2020
I am a current client of this provider
With COVID, it's hard to tell at this time, but that caregivers are able to keep Pat's room clean and aide with her care.
I like that Right at Home is an easy company to work with.
November 06, 2020
I am a current client of this provider
I feel reassured that if I need to increase the level of care, I can do that smoothly.
I think it would be great to have more of a monthly report on how the services are going .
October 23, 2020
I am a past client of this provider
They took care of my physical status and helped me go to bed.
I liked their services, they were there on time and courteous.
October 22, 2020
I am a current client of this provider
It's stressful. I think they're trying to get the same person to come. That would help.
We keep getting new people. They've never seen a c-pap or motorized chair. I have to teach them all over again when we have someone new. I put notecards on the door to remind them what to do.
October 15, 2020
I am a current client of this provider
They help me when I need to stand and other things I need to do here.
They are very nice and very helpful towards me.
October 11, 2020
I am a current client of this provider
Thank you for your dedication to work and your patience. My Dad and I have been so grateful for the compassion and kindness and great level of care that you and your team continue to provide for Dad.
October 06, 2020
I am a current client of this provider
They have been pleasant and consistent.
The quality of people has been good.
September 23, 2020
I am a current client of this provider
I called Right at Home Sarasota to provided care to my Mother-in-law during a very difficult time. They answered my call promptly and quickly put my mind at ease. The office staff was very professional and compassionate. I knew that I had called the Right Home Health company.
We needed care to start right away, they came out the house the same day to sign us up and a caregiver started the same night.
All of the caregivers were always on time, dressed professional, so polite, knew exactly what care was needed and it was apparent that they were very well trained. They took such great care of mom, as if they were taking care of their own mother. We are so thankful for everything they did. She loved to be doted on and that is exactly what they did. Mom was happy to have the additional attention.
Right at Home has more than exceeded our expectations. From the first call, to the scheduling team, the nursing team, the caregivers and to the billing department.Everyone was just wonderful. An extension of our family.
We just can't thank the Right at home team enough. We are so grateful for everything they have done!
My recommendation for a private duty home heath company is Right At Home.
September 04, 2020
I am a past client of this provider
I am getting better from their treatment. I had a stroke in May and I am getting better.
They were always on time and the food was always great.
September 04, 2020
I am a current client of this provider
My loved one lives in their own home and doesn't have family in town. To have someone there every day as my loved one is getting older is very reassuring.
Most of the time I'm happy with who've they've sent out. The people who do all the scheduling are always very responsive to my calls and are very personable.
August 24, 2020
I am a current client of this provider
They need to improve their record keeping of the caregivers.
They need to improve the communication to the supervision.
August 21, 2020
I am a current client of this provider
The services have helped me quite a bit. It has helped me the most by taking me to exercise and also to help me get showered.
I have been very lucky to have good people come.
August 06, 2020
I am a past client of this provider
Whatever I needed done they were able to do it.
They were upfront and at short notice they came to my rescue. Whatever I needed they met my needs.
August 06, 2020
I am a current client of this provider
They have helped her a lot.
I don't have direct interaction with them, but I get glowing reviews from my mother. They do what she asks them to do and they are reliable.
July 21, 2020
I am a past client of this provider
They could have better trained their employees about the case, and they needed to be able to exchange information between caregivers because we had a few different ones.
They could have trained the caregivers on how to help in the home like how to use a draw sheet and how to help her more in her bed.
July 08, 2020
I am a current client of this provider
I'm impressed that they are willing to help the way family would.
I like the communication with the family.
March 12, 2020
I am a past client of this provider
It gave me some time off.
They did a lot of follow up, which was good.
March 09, 2020
I am a current client of this provider
It doesn't affect her much. She's pretty much always at home and it gives me the chance to get out of the house.
The help has been very good. The last two girls were great. Generally we get different people but we'd like those two to come back.
March 05, 2020
I am a past client of this provider
The impact was very good for me, but on the other end, I had to deal with him. I was the one who went through the agitation after everyone left.
They were very friendly and they were very good at interacting with him which I wanted.
February 06, 2020
I am a current client of this provider
Thanks! Caregiver, Latoya, is wonderful, pleasant and amiable.
January 24, 2020
I am a past client of this provider
She was great but they moved her to mornings and I did not need them that much. My husband could do enough on his own to not need them. She did take good care of my husband.
I did not have to deal with the agency that much, but the girl that came was great.
January 14, 2020
I am a past client of this provider
They were there with my mother every day, took her on walks, and played scrabble with her.
I liked that they were in good communication with me and were very professional, even with the family issues that we had.
December 21, 2019
I am a past client of this provider
They showed up on time and performed their duties well.
They could have charged me less. They were very expensive.
December 17, 2019
I am a past client of this provider
They were very good. They were able to be here to look after my mom, despite some unpleasant situations with her.
The services were for my mother, but it was under my name. I would recommend them because I liked the fact that they always had someone available to take care of the shifts.
December 12, 2019
I am a past client of this provider
I thought they were very good. They were very pleasant. They gave me a bath and made dinner.
They were very nice and capable. I liked them.
November 22, 2019
I am a current client of this provider
They are very proactive if any changes need to be made.
I have dealt with several agencies, and they are the first agency that follows through with what they promise and more.
November 20, 2019
I am a current client of this provider
It takes the stress out of us having to take his blood pressure every day.
I like that they are very punctual and super reliable.
November 18, 2019
Other
Staff is not always on time, they send a different aide at times, times are not confirmed at times phoned are used on client times at times, calls are not returned also at times no one shows up at times.
Provider Response
We are sorry that we did not meet your expectations. We do stress punctuality in our caregiver training and we make a point of emphasizing timely communication by our office staff. We appreciate your taking the time to review our services. It will help us improve moving forward.
November 18, 2019
I am a current client of this provider
It makes a big impact because I would be dead without their services. They help with showering.
They always get me someone and they understand our problems. And I can ask them to change the time.
November 07, 2019
I am a past client of this provider
They could have had a more compatible staff.
I had to go through multiple caregivers, and it was hard to find the right match.
October 21, 2019
I am a current client of this provider
They take me shopping even though I can't walk, and they talk with me about everything.
I'm really happy with them. They are very caring and do everything possible to show it.
October 08, 2019
I am a current client of this provider
I cannot say enough good things about Kim J. and Right at Home caregiver Alex. Kim has been an incredible help to my family. She has gone above and beyond with her time and recommendations which have always been spot on. Alex has been an angel! He is exactly the kind of person I want; totally trustworthy, unobtrusive, caring, kind and just a real good chap! This company has been a godsend and I would look no further.
October 07, 2019
I am a past client of this provider
I spoke to the agency a number of times about how I'm not a great delegator. I needed somebody that would do those dishes or take him on a walk. She waited until I told her to do things.
Their communication and training needs to be improved.
October 07, 2019
I am a current client of this provider
He is being well attended to by a caregiver right now. I have peace of mind.
I like their attention to issues.
September 11, 2019
I am a current client of this provider
The caregivers who come are really lovely.
I have recommend them. I am very happy with them. They are here to watch me for a shower and help me dress.
August 27, 2019
I am a current client of this provider
My caregiver has helped me the most by cleaning my home.
I like my caregiver very much.
August 27, 2019
I am a current client of this provider
They have been reliable. If someone can't be there, I know they will find someone else.
I think they are easy to work and communicate with.
August 19, 2019
I am a current client of this provider
It has taken a lot of time that we did not expect. They could do better training and be aware of the particular nuances that my parents are struggling with. Medically, they just need to be on top of those issues so my mom can have less stress.
If someone can't show up, there's a team of people trying to find someone. It's nice to have peace of mind in having a team of professionals. Once we defined what we needed, they definitely matched it.
July 25, 2019
I am a current client of this provider
They have shown up when they were scheduled to.
They've been very responsive so far.
July 05, 2019
I am a past client of this provider
The lady that we had at home was very nice, but the agency wasn't very involved with us it felt like.
June 24, 2019
I am a current client of this provider
They need to do more to interact with my loved one. There is always follow up multiple times, but nothing changes.
I would like them to interact more with my loved one. We are getting discouraged because they are not interacting like they should.
May 23, 2019
I am a past client of this provider
They helped me keep her at home.
They did what I asked them to do. They tried to send the same person because my mom had dementia and that kept it consistent.
May 23, 2019
I am a current client of this provider
My husband has a disabling type of Parkinson's, so they make all the difference to me. I can't leave him by himself, so either I or a family member are here. It is great to have a health person come in who has knowledge on transferring and assistance with bathing. I need time to get out occasionally.
They have been able to provide a consistent caregiver most of the time.
May 03, 2019
I am a current client of this provider
It gives her social interaction outside the family.
All of the caregivers that come are pleasant and they will ask her if there are things they can do around the house.
April 24, 2019
I am a past client of this provider
The caregiver was consistent, she did her job, and she showed up. That was a big burden off my plate.
I used to own a home care company in New Jersey, and it's all about the caregiver. The caregiver that was with my mother-in-law was the main thing that I liked.
April 04, 2019
I am a current client of this provider
I only have to spend 5 hours with them and if they don't show up, it is huge. He is dependent on them because he is paralyzed from the neck down.
They need to screen the aides for particular needs or training.
March 07, 2019
I am a current client of this provider
The caregivers are without a doubt the nicest people. They are always on time and cant do enough for us. The caregivers have made quite a difference in our lives. My husband smiles when the caregivers come in.
March 06, 2019
I am a current client of this provider
My wife is pretty good at preparing for them to come. The only problem I see is that she feels she has to be ready for them to come, rather than them being ready for her.
She does a pretty good job with everything. She sees what is in need and takes over what needs to be done, usually.
March 06, 2019
I am a current client of this provider
It is very very helpful for us. We have her one day out of two weeks. She helps us do the wash.
I like the caregiver that we have, she is wonderful.
February 21, 2019
I am a past client of this provider
They tried to make the transition smooth.
I really liked the personalization because we weren't just a client. They were truly trying to help us understand both in person and on the phone.
February 20, 2019
I am a current client of this provider
They have made things easier because I am disabled and it gives me a break.
I like that they are very accommodating and I like the people that come in.
February 11, 2019
I am a current client of this provider
Because of the services, I don't have to do some things. I need them there for my dad to be functional.
They need to have better communication with and between their caregivers and myself.
January 24, 2019
I am a current client of this provider
They take the burden off me and are just there to help.
I like how they come through very quickly when we have a need.
January 18, 2019
I am a past client of this provider
We only had their services for two days but they made sure that he got his pills.
I met the owner and they went out of their way to stay with my husband when they did not have another caregiver to come.
January 18, 2019
I am a current client of this provider
They could also anticipate my needs a little bit more.
They could have better caregivers with more experience.
January 17, 2019
I am a current client of this provider
I like the transportation that the services provide.
I like that fact that I have reliable people.
January 03, 2019
I am a current client of this provider
Mostly, he takes Ken to the appointments that I can't get him to.
I would recommend them from the care we have been granted, the flexibility of the company and how they satisfied the needs we have at this time.
December 27, 2018
I am a current client of this provider
They do whatever I ask them to do with no hesitation.
They're friendly and prompt. They're here on time. Their work is high quality.
December 17, 2018
I am a current client of this provider
They were quick with getting someone in the hospital with my mother during an emergency situation.
They're very accommodating and good about getting people in quickly, but it would be nice to have more consistency with the caregivers.
December 08, 2018
I am a current client of this provider
They provide services for my loved one to go out, which makes me happy.
I have mixed feelings for Right at Home. My current caregiver is excellent and outstanding. If it weren't for her, I'm not sure I would still be with Right at Home. I have been disappointed many times in the past with my caregivers.
November 30, 2018
I am a past client of this provider
I was able to go out and walk while my caregivers were here with me.
I would definitely recommend this company to others. The people were very caring towards me and they wanted to assist me and my needs.
November 30, 2018
I am a current client of this provider
They're excellent, they have done an awesome job for me, and they have been very accommodating.
I'm very happy with it and my caregiver is wonderful.
November 29, 2018
I am a current client of this provider
I don't have to be there all the time for my father making sure he has what he needs.
I'd like them to continue spending time with my father.
November 28, 2018
I am a past client of this provider
It took a lot of pressure off of us while they were here.
We needed to have someone with my granddaughter while she was in the hospital to make sure she did not pull out the tube.
November 21, 2018
I am a current client of this provider
It doesn't really improve their life, but it gives my loved one security with knowing someone is there.
My loved one is on an automatic withdrawal, and I have asked them several times to send them the bill physically or email me the bills. We are just paying blindly and I have no clue what the charges are.
November 06, 2018
I am a current client of this provider
They take care of my loved one's bed, which I can't do because it has to be done a certain way. That really helps me, and since I can't get on the floor anymore, they take care of cleaning the tiles.
They just need to show up, which they don't always do.
November 05, 2018
I am a past client of this provider
Most of the aides were extremely great. They did their best.
I would recommend them because they were able to supply regular aides to be with us multiple times a day.
October 24, 2018
I am a current client of this provider
They have a good understanding of my loved one's situation.
The owner came out and talked with us. I'm happy with the caregiver we have.
October 22, 2018
I am a current client of this provider
They have been helpful by providing care for my loved one. I have more of a rapport with her than I do with Right at Home.
My health care provider has had some issues with Right at Home, but I have had the same caregiver for 6 years.
October 18, 2018
I am a current client of this provider
It's helps me so much because my husband has Alzheimer's and it gives me time to go out.
I would tell a friend that they are very good and very competent.
October 05, 2018
I am a past client of this provider
They helped to transport her in her wheelchair.
They were always on time and they treated my mom right.
September 18, 2018
I am a current client of this provider
I'm not able to do the things I used to and so that's why I need them.
The caregivers come late and leave early sometimes.
September 18, 2018
I am a past client of this provider
I was very comfortable. I had to go to work. I felt comfortable leaving for work and they took good care of him for the couple of hours.
They were terrific. They were so supportive.
September 17, 2018
I am a current client of this provider
Right at Home planned and executed flawlessly in transporting my mother, who has dementia, from Tallahassee to Sarasota. The trip went off without a hitch and care givers who drove her down were awesome. They treated her with the upmost care and compassion. Thanks again for all the help
September 12, 2018
I am a current client of this provider
If the caregiver could see something to do and do it that would be great.
They could be more proactive.
September 12, 2018
I am a current client of this provider
It's wonderful. It's made my life so much easier.
The caregivers are exceptional.
September 05, 2018
I am a current client of this provider
She gives me energy to live the rest of my life with. Whatever I ask her to do, she does it.
They are caring people and the office keeps track of what is going on.
August 27, 2018
I am a current client of this provider
I use them once a week, so my husband and I can go out, so it has helped me a lot.
I like that they are very easy to work with. The four different people that have helped me with my mother, and provided care while I was gone were very compassionate, and competent.
August 14, 2018
I am a current client of this provider
I have been worry-free with Right at Home.
The attention from management is excellent.
August 14, 2018
I am a current client of this provider
Right now, I have a wonderful caregiver, but some of the ones that are sent hardly speak English or just want to sit down rather than work.
Lately, Right at Home has not been as good as in the past. Some of the caregivers are not good at all and don't want to do anything.
August 13, 2018
I am a past client of this provider
They could have made my life easier if they worked with me and worked to try and get me a different caregiver.
I would not recommend them because they are not reliable.
Provider Response
We are sorry that we did not meet your expectations. We try as hard as we can to ensure we match our clients with caregivers who meet their needs. Your review will help us improve in that area moving forward.
August 03, 2018
I am a current client of this provider
The caregiver is always working really hard, and at the end of the day, he lets us know how our loved one is doing.
It has good home attendance and coverage.
July 24, 2018
I am a past client of this provider
It was a short time, but they were able to distract her from the severity of the illness.
I like that they were extremely diligent and would provide care when needed.
July 20, 2018
I am a current client of this provider
It helps the most by providing companionship and care.
I like the caregiver. She is personable and caring.
July 10, 2018
I am a past client of this provider
The service allowed me to go off and run some errands.
The caregiver we had for a while was very good.
July 10, 2018
I am a current client of this provider
They take the burden off of me by taking care of my mother in assisted living.
I am happy with the person I have. She is superb.
July 10, 2018
I am a current client of this provider
Very happy with their services and their girl Wendy who comes out to assist my father in law for 2 hours 3 times a week.
June 27, 2018
I am a current client of this provider
They are very effective and caring.
People don't show up, and I have to call. They don't give me a schedule ahead of time.
June 11, 2018
I am a current client of this provider
Having the caregiver assist my loved ones has helped me to work full time and work uninterrupted.
My loved ones love the caregiver the comes over.
June 11, 2018
I am a current client of this provider
They're only here for two hours, so it hasn't impacted our lives too much. It has freed up a little time for me to get groceries or run errands. I may not have time to do those things otherwise.
The caregivers are very nice and attentive. They try to carry on conversation without being a chatty Cathy. They try to engage my loved one in conversation while they do their work.
June 11, 2018
I am a past client of this provider
The caregiver was a great friend and she loved my mom.
She always had the same caregiver.
June 06, 2018
I am a current client of this provider
Without their services, my loved one would be in a nursing home. The services give me peace of mind.
The caregivers have generally been really good. Administratively speaking, I have been unsatisfied with the communication.
June 05, 2018
I am a current client of this provider
They can provide the physical aspect of the need that my wife needs.
They have the ability to make my wife cooperate.
June 04, 2018
I am a current client of this provider
This service is provided by the Veterans Association. They told me to keep the service because I will no doubt be getting much worse, and as I need more help, I can get more help.
I only get two hours of service a week from them, but they send competent people, and they arrive on time.
May 29, 2018
I am a past client of this provider
He was able to do a lot of things that some of the other caregivers didn't do.
The last gentleman I had was very good.
May 24, 2018
I am a current client of this provider
If we didn't have Right at Home, we'd out of luck.
They have very intelligent nurses and they take my wife to the doctor.
May 14, 2018
I am a current client of this provider
They help her tremendously. She can't get in the tub or the shower. They always show up and they tell us how wonderful she is.
They show up on time and she's happy.
May 11, 2018
I am a past client of this provider
They could have learned things they were not qualified to do. There was too much inconsistency.
There could have been more consistency in the caregivers sent and assigned to us.
Provider Response
We are sorry that we did not meet your expectations. We strive to ensure that caregivers are qualified to perform every task that is written in the client care plan. Your review will help us improve in that area moving forward.
May 11, 2018
I am a current client of this provider
They supply only three hours a week, so it's sometimes hard to get people to fill it.
They've been pretty good lately, but in the past they were lax in the managerial apartment. They would call too late to tell me no one was coming.
May 10, 2018
I am a current client of this provider
Angela is the best nurse I have ever had. On time, fast, does a great job always, and good representative for your company.
April 20, 2018
I am a current client of this provider
They have had a little trouble getting an aide to us. The regular aide is very good. I am able to get out and do things while they take care of my loved one.
April 20, 2018
I am a current client of this provider
They're easy to work with. They do things with her that are pleasant and helpful. For example, they take her for a walk and play games with her.
April 20, 2018
I am a current client of this provider
I have a very good caregiver who comes five days a week. They have sent me a very reliable caregiver who is always on time, even when there's no parking or construction.
April 20, 2018
I am a current client of this provider
They are very dependable people, and they are very nice people. I can't do a lot of things by myself, so they really help me out.
April 20, 2018
I am a current client of this provider
They send me caregivers, but they do not always tell me the exact time and person. They respond when I ask them to.
April 20, 2018
I am a current client of this provider
When they say they will be there, they will. They get me to places where I need to go.
April 20, 2018
I am a current client of this provider
They're good at getting here on time. They do the house work so I don't have to do it. I have a disability so it saves me a lot of pain.
April 20, 2018
I am a current client of this provider
The services have been very good for me. I have a good relationship with the people that come.
The services are a necessary way of helping me get through the day.
April 20, 2018
I am a past client of this provider
My experience has been very, very good. My nurse does a very thorough job and explains what she is doing. They fulfilled their promises.
April 18, 2018
I am a past client of this provider
The most positive thing is that I had trouble getting someone at 7 in the morning and Right at Home guaranteed it, and the owner even came out for a week when he couldn't find a caregiver. I didn't have to have any concerns about my husband when I was at work, and when I got home, he was in good shape and the house was clean.
April 11, 2018
I am a current client of this provider
They are a very good company. I like the care that I get. I like the level of care and the way they come in and do their job.
April 09, 2018
I am a current client of this provider
We've had a couple of caregivers and they've been very, very nice. One of them skips a couple things when they help, though. I don't like to put too much on anybody but the caregivers have been really good about it. I didn't want to do this but my husband told me to give them a try and they've been lovely. They could do a little more when they're here, though, and do it right. They shouldn't skip the mirrors in the bathroom and other little things like that.
Provider Response
Thank you for taking the time to review our services. We are certainly happy that some of our caregivers met your expectations and we understand your frustration when important details are missed. Your review will help us target certain points in our training and improve our services moving forward.
April 06, 2018
I am a current client of this provider
Everything has been positive so far, the caregiver provides positive experiences. The caregiver bathes him, and every task she performs on his behavior helps me get other things done.
April 04, 2018
I am a past client of this provider
I liked their service and I was really happy with them. They helped me a lot because I could not move for those three weeks.
April 03, 2018
I am a current client of this provider
They have a hard time scheduling things because of the way that the industry works. However, I think they do care tremendously. When it's good, it's really good, and when it's bad, it is a problem. They help my loved one get dressed, schedule her day, and help her get around.
April 03, 2018
I am a current client of this provider
I would recommend them. Some things are missing, but they aren't big issues. They don't always come when I call and they could check on me more. The caregiver is very good at fulfilling my needs. The caregvier takes care of me. There's nothing wrong with what they do, but there are some things I would expect more of. It does away with the loneliness. There's always somebody I can reach.
April 03, 2018
I am a current client of this provider
I cancelled an appointment one time and yet the caregiver still showed up so I think they can improve their communication. I also think they are pretty expensive. They should lower the rates so we can afford to use them more.
April 03, 2018
I am a past client of this provider
The staff overall was very very good. We didn't have any issues with anybody. The caregiver could reject us as clients and the clients could reject them, but that never happened. It gave my mother the opportunity to be freshened up everyday and to start her day. That's one of the things as her son that she wasn't comfortable with. To have a woman to do those things was helpful.
March 30, 2018
I am a past client of this provider
Caregivers were kind and competent. They allowed my spouse to maintain his dignity and as much physical independence as he could. They were helpful and supportive of me as they were to my husband.
March 26, 2018
I am a current client of this provider
They could have more flexibility in their hours. I'm only going to have them for another couple of weeks because we are going back up North.
March 20, 2018
I am a current client of this provider
We feel very fortunate to have Nina here most of the time. She is very efficient in her care of Robert and also very caring in her communications with Robert. The other caregivers from your agency also exhibit genuine care for Robert. We are so appreciative of your caregivers. Thank you.
March 16, 2018
I am a current client of this provider
I like the attentiveness of the staff and that they listen to my needs and requests. The positive experience is the person that they found is someone that is there that my mom loves, and I think that's really outstanding. It allows me to have some peace of mind knowing that my mom has someone else there and that she's being taken care of.
March 14, 2018
I am a current client of this provider
The caregivers have been very professional, polite, kind, and are very caring people. They've been here to look after my husband and I feel comfortable leaving him here with them because they are very professional and are very caring at the same time.
March 08, 2018
I am a current client of this provider
Right at Home sent two caregivers that were not good at all at one point, but our caregivers are good now. It is a big help when the caregivers are here, while I am on dialysis. There is someone here in case something goes wrong.
March 07, 2018
I am a current client of this provider
For the most part of the individuals that have come in have been professional, friendly, and helpful. I have had one incident where there was an overnight individual that spent the night sleeping. Other than that, they have been very, very good. It has been very helpful to get out and do things without worrying about her being alone.
March 06, 2018
I am a past client of this provider
They finally listened to some of our needs. They have contact with the caregivers and we were able to call the caregivers. They were there for my folks. Knowing that my dad had interactions among them was great.
March 06, 2018
I am a current client of this provider
They are very helpful because I am a visually impaired man. They help me out all of the time, and since I am visually impaired, they take me to the grocery store and to the doctor. They help me to get in and out of the car and doctor's office and things like that.
March 05, 2018
I am a current client of this provider
Right at Home is a good company to hire because everyone has been communicative. I am able to reach them on the phone. Someone is always there.
February 14, 2018
I am a current client of this provider
The normal aid we have is very reliable. They help by taking care of Rose and that allows me to get out of the house.
February 13, 2018
I am a current client of this provider
I can't walk anymore and my caregiver is able to help me. I don't have much life left but my caregiver vacuums and mops to help me.
February 05, 2018
Other
As a nurse practitioner in this community, I value the accessibility of Right At Home, as well as their caring, qualified staff and timely communication. I would highly recommend their services to any of my patients (and have)!
February 05, 2018
Other
Caring staff who go above and beyond to help you find solutions to your at home care needs.
February 05, 2018
I am a past client of this provider
Some of the people they sent could not speak English very well. They could have been more proactive. They could have done more around the house, too.
January 04, 2018
I am a current client of this provider
They've been very consistent. They stay with my mother in the middle of the night and are there to keep her safe.
January 04, 2018
I am a current client of this provider
They do fine, and I have no recommendations. Whenever there is a problem with scheduling, they're good about calling me and letting me know. They take care of my brother in the morning and do things that he can't do on his own.
December 29, 2017
I am a current client of this provider
Right at Home's caregiver, Karen, is the first person to bring a smile to my mother's face since her illness began several weeks ago. She is exactly what Mom needed. We are so very happy that Right at Home provided the perfect caregiver.
December 13, 2017
I am a current client of this provider
Scott, the nurse who comes out is fabulous. He takes his time, he's very thorough and attentive. He goes out of his way to provide service when you need it--5 stars. The care assistants are pleasant, but limited in their skill sets. Even with observing the nurse they are not able to perform the task--3 stars.
December 08, 2017
I am a current client of this provider
Right at Home is reliable, friendly, professional, and nice. My father is very happy with the services provided.
December 07, 2017
I am a current client of this provider
My loved one didn't feel comfortable with the caregivers from Right at Home. The caregiver from Right at Home was never on time.
Provider Response
Thank you for reaching out to us and sharing your experience. We place the utmost value on input from our clients because that is critical to our ability to fulfill Right at Home of Sarasota County’s mission: To improve the quality of life for those we serve. The comfort of our valued clients is one of our highest priorities, and we’re truly sorry for any discomfort experienced by your loved one while our caregivers were there to provide in home care. When starting services with a new client, we make every effort to match our caregivers to a client based on the information and needs provided to us. This process helps to ensure the caregiver matches not only the client’s individual needs but also their personality. If there is ever an occasion that one of our clients does not feel we have met and exceeded their expectations, we encourage them to let us know immediately, since that is the only way we know that change is needed. We are always available to make any adjustments to the care plan and welcome ongoing feedback about the care provided by our staff.
December 07, 2017
I am a past client of this provider
Right at Home provided excellent care for my loved one. Right at Home was very caring and listened to our needs.
December 07, 2017
I am a current client of this provider
Right at Home has quality services. The services from Right at Home help me while I am bed bound and they helped keep my house clean.
December 06, 2017
I am a current client of this provider
Right at Home has affable personnel. The management is on the ball responding to problems. Right at Home helps my loved one with day to day things that she cannot do herself.
December 05, 2017
I am a current client of this provider
I just want to let you know I have 2 wonderful caregivers: JoAlyce and Cheryl. They are so nice to my mother and always recommends things to do. My mother enjoys their company while they are there. Both of these ladies show love and compassion towards my mom just as if she was their own mother. We are thankful for having these 2 caregivers.
December 01, 2017
I am a current client of this provider
I would probably refer others to Right at Home, but I wish they had more people that were qualified medically. Right at Home's services have been able to accomplish what we've asked of them, but it doesn't seem to have a big impact on my life.
December 01, 2017
I am a current client of this provider
Right at Home is very accommodating and easy to work with. Right at Home could make life easier for me because there was a caregiver that I liked but they had to switch. I'd like more continuity.
November 30, 2017
I am a past client of this provider
Vicky knows the right things to say and do. Collette likes to take the clients places and keep them moving. She really appreciated the caregivers and how much help they were to her husband. Right at Home was a great help and did a nice job.
November 30, 2017
I am a current client of this provider
The caregivers that Right at Home has send in have been very good helpers. Colleen goes in and takes care of things without having to be told. She asks questions and gives it her all. Standley handles the client very well and her husband really trusts him. He is very innovative with care, also to meet the needs.
November 27, 2017
I am a current client of this provider
My caretaker who provides all of my pills is so caretaking and always eager to please and very careful in filling my pillboxes (each with many pills). She has a responsible duty in actually filling my boxes with many assorted pills.
November 17, 2017
I am a past client of this provider
I would recommend Right at Home because the services were very reliable, and the care was provided quickly.
November 17, 2017
I am a past client of this provider
I would probably refer others to Right at Home because they were very good. Right at Home's services were provided by two very good caregivers.
November 10, 2017
I am a current client of this provider
Right at Home sends extremely pleasant caregivers who want to assist. However, they are very limited in their skill-set and what they can do. The services provide supervision to ensure the safety of my dad.
November 08, 2017
I am a past client of this provider
I would tell someone that Right at Home is a very professional company. The most helpful aspect of my father's services was the dependability of the caregivers.
November 08, 2017
I am a past client of this provider
Right at Home was reliable and sent good caregivers to check up on my husband. It was comforting to have someone come to check on my husband while I was out of town.
November 07, 2017
I am a past client of this provider
We were very satisfied with the services provided by Right at Home. I didn't have to worry about my loved one when I had to leave for work because of his caregivers from Right at Home.
November 07, 2017
I am a past client of this provider
I was happy with Right at Home, but they were expensive. Right at Home gave my loved one's primary caregiver a break in care.
November 07, 2017
I am a past client of this provider
Right at Home has not been able to help me with basic requests. It was very upsetting to have to repeat myself and pay someone $27 an hour when they can't do basic things like replace linens.
Provider Response
Homemaker and companion services are some of the services provided by our caregivers and we want to make sure your needs are met. Please reach out to our office so that we can help resolve the situation.
November 07, 2017
I am a current client of this provider
Normally I like the way Right at Home is run. The services haven't made that much of a difference. I don't have them very often.
November 03, 2017
I am a current client of this provider
Right at Home could have their caregiver arrive and leave on time. The caregiver helps with basic daily activities and helps monitor the client.
November 03, 2017
I am a current client of this provider
Right at Home is very good at matching caregivers with the client. The quality of care is excellent. I can rest knowing that Walter is being well taken care of by Right at Home. He feels confident knowing that they will do whatever he needs them to do.
November 03, 2017
I am a current client of this provider
Right at Home has great caregivers. I am very happy with my current caregiver. Right at Home takes care of my loved one and they do anything he needs.
October 18, 2017
I am a current client of this provider
Right at Home listens to what I need. Right at Home's service takes care of my husband's therapy, and I am able to continue to do the things that I need to.
October 06, 2017
I am a past client of this provider
I would recommend Right at Home because they were very helpful. The service just made things easier.
October 06, 2017
I am a current client of this provider
Right at Home is inconsistent with sending caregivers. Right at Home makes things more difficult. The care is inconsistent, so some caregivers are good and some are bad.
Provider Response
Our caregivers follow the same custom care plan established at the beginning of care. We'll use your feedback to improve the quality and consistency of care. Thank you for your feedback.
October 05, 2017
I am a current client of this provider
Right at Home is very efficient and the caregivers are always on time. The care gives me peace of mind.
August 21, 2017
I am a past client of this provider
5 stars for the caregiver, Gloria who took care of my mom, Jeanne. 5 stars for the caregiver, Barbara, who took my mom to Friday jazz concerts at her church. 5 stars to the accountant, Richard.
May 20, 2017
I am a past client of this provider
Tried this company. Initial meeting to set everything in motion very professional. The actual care was below standards. Tired 3 times over a half hour late w of the tree times . When we insisted not to be charged for one of the visits , since we sent the, home because of being so late they still charged us. Would not recommend.
Provider Response
Thank you for your time to discuss this issue offline. We appreciate your honest feedback and use it as an opportunity to improve.
December 15, 2016
I am a current client of this provider
Caregivers always there on time, gave great care to my husband.
September 30, 2016
I am a current client of this provider
All the employees from Right at Home were very patient with my 101 year old mother. Our new Blended Care technology gives us peace of mind that our mother is safe alone in her home.
September 30, 2016
I am a current client of this provider
Right at Home and Chelsea have been great with my brother.
September 30, 2016
I am a past client of this provider
The care from Right at Home was more than I ever imagined. The caregiver was professional, prompt, and courteous. The office scheduler (Christi Harden) for my case was extremely easy to work with and provided the best customer service. Thanks for everything! My recovery was better and enhanced from such quality services.
September 30, 2016
I am a current client of this provider
Sent a great caregiver to take care of one of my residents.
September 30, 2016
I am a current client of this provider
I couldn't have ever imagined such smooth and consistent care. The caregivers are very nurturing and professional and go above and beyond for my mother. The client care coordinator provides clear and effective communication regarding all aspects of my mother's care. "When I say yes to Right at Home, I mean YES!"
September 29, 2016
I am a current client of this provider
I couldn't do this without them. Best service I have ever witnessed. It has allowed me to keepy my mother in her home which is our ultimate goal. I appreciate all the help the Client Care Coordinator (Christi) gave during a recent hospitalization.
September 29, 2016
I am a current client of this provider
Right at Home provided impeccable care for my mother. We could have never done this without you.
September 27, 2016
I am a current client of this provider
I thank you for finding Marjorie for us. She has been a godsend.
September 14, 2016
I am a current client of this provider
The communication with the client care coordinator has been outstanding.
September 10, 2016
I am a current client of this provider
Christine did a fabulous job choosing our new caregiver. She is a perfect fit.
August 31, 2016
I am a current client of this provider
Right at Home has changed my life. Their caregiver has made my life worth living.
August 29, 2016
I am a past client of this provider
Right at Home helped me and my husband. Great company.
July 29, 2016
I am a past client of this provider
Caregiver was at my mom's side for a short time. My mom loved the caregiver.
July 29, 2016
I am a past client of this provider
Very pleased with the service. Thank you.
June 21, 2016
I am a past client of this provider
Everyone was very good and everything went fine. Will use again.
June 17, 2016
I am a current client of this provider
Danielle G. is excellent and I would be happy to have her as part of the team with my wife.
June 17, 2016
I am a current client of this provider
I am very happy with the caregivers. Right at Home has sent to provide care for my husband. The caregivers have taught me a lot about how to care for him and encouraged him to do some things on his own.
I am happy I have chosen Right at Home.
May 10, 2016
I am a current client of this provider
Jeff is a wonderful caregiver and we would be very happy to have him back.
May 10, 2016
I am a current client of this provider
Jeff N. is very good and more importantly he is willing to learn. I'd have him back any day.
May 10, 2016
I am a current client of this provider
Danielle was amazing. It has been a wonderful day. I can't believe the things we accomplished today.
February 27, 2016
I am a past client of this provider
I continue to speak highly to others of the care given to mom, Marie R. G. from the caregivers assigned to her. Particularly Lenida and Cynthia B. were amazingly loving and caring to her. She loved them!
February 25, 2016
I am a past client of this provider
When requested by the assisted living facility: I'll never regret agreeing to provide additional care for my mother in what turned out to be her final month of life. She was in need of care during the overnight hours that exceeded the parameters of the assisted living caregivers. Mother had the care she needed and her children, who lived out of town had the peace of mind of knowing she was never alone. We are grateful to the Right at Home team for their service and cooperation in a time of need. Thank you.
February 25, 2016
I am a current client of this provider
I had a bad episode with a period of severe grief for my life starting on 1/16. On Monday 1/18 was very difficult for me and my daughter, Amy, called your office for help. Quickly you sent Cesar Edner and he was the correct choice for my need. Cesar and I quickly connected and we both managed to proceed with my life.
December 30, 2015
I am a past client of this provider
I was delighted with the care my husband received. The caregiver was able to convince my husband to bath and wash his hair. The caregiver cleaned up the bathroom and even washed the towels. I recommend Right at Home whole heartedly.
December 30, 2015
I am a past client of this provider
Right at Home was so accomodating to my schedule. The caregivers were always on time and very polite.
December 30, 2015
I am a past client of this provider
Right at Home was there for us in our time of need.
December 29, 2015
I am a past client of this provider
Adored the caregivers. I had a good time with them.
December 29, 2015
I am a current client of this provider
A pleasure to deal with! Relaible and drivers are always pleasant.
December 29, 2015
I am a current client of this provider
I live in Montano, and am grateful for the great service that Right at Home provides for my mother in Sarasota FL. She loves the people that have come to help her, and management is quick to notify me if there are any problems. I highly recommend Right at Home for home health care needs.
December 22, 2015
I am a current client of this provider
My wife's caregiver is doing an amazing job. We appreciate all that she and Right at Home do for us.
December 18, 2015
I am a current client of this provider
They were so surprised of how good are care was. Because of Right at Home's care, I am back on my feet.
December 17, 2015
I am a current client of this provider
I love Right at Home, Nina is so helpful. I so appreciate all your services.
November 24, 2015
I am a current client of this provider
All the caregivers have been wonderful. Right at Home is providing for all my needs as well as my husband's.
November 24, 2015
I am a current client of this provider
The caregiver is prompt, kind, courteous and professional. Thank you for all you did for me and my mom.
October 21, 2015
I am a past client of this provider
My mother's caregiver was great. She knew what to do and took care of her well.
August 26, 2015
I am a past client of this provider
Right at Home Sarasota was godsend. Best decision I ever made!
April 23, 2015
I am a past client of this provider
All services were above average especially their care that met our mother's needs.
December 27, 2014
I am a current client of this provider
Deanne our caregiver did everything I expected with the care of my friend. I am very comfortable with the management team, and I would recommend them again.
November 23, 2014
I am a current client of this provider
The caregivers were very good drivers. They were very faithful and on time.
November 23, 2014
I am a current client of this provider
Right at Home transported my father from Florida to Massachusetts. Everything went smoothly. The nurse was very personable and kept my father very comfortable.
August 31, 2014
I am a current client of this provider
My mother has always been difficult. I am thankful that Right At Home found a perfect caregiver for her. They found someone that my mother learned to like very much. I recommend Right At Home to anyone needing home care!
August 18, 2014
I am a current client of this provider
I have worked with Right At Home for 9 years. They provide services for my residents. We find their employees to be friendly, courteous and very helpful to our residents and their families. They provide home care that makes our residents feel "Right at Home."
August 17, 2014
I am a current client of this provider
Right At Home came at an important time to give the level of help that the family was unable to do. It has given us peace of mind. The fact that we are able to call Right At Home for updates on our parents is a wonderful thing.
August 07, 2014
I am a past client of this provider
I was unable to be in Florida to take care of my mother-in-law so I needed an advocate for her on my behalf. In this process, I discovered that Right at Home was compassionate, caring, and reliable people. They took care of my mother-in-law in such a way that I was relieved and grateful. They sincerely took care of her as I felt I would have.
August 06, 2014
I am a past client of this provider
Right At Home was always available. They had a great follow up. They always made me feel that I was doing a great job managing my mother's care. I especially appreciated having total access to Michael, the owner of Right at Home.
July 24, 2014
I am a current client of this provider
Taking care of my mother with dementia was exhausting. When I called Right at Home they provided our family with a level of comfort that gave me a chance to do things that I was not able to do in years. If I had it to do over, I would have called them sooner.
June 18, 2014
I am a past client of this provider
You are the best! Your team of Zophia, Brenda, Nina, and Laura, provided outstanding care to my wife 24/7 until her passing in May. Not only did they do an excellent job on her physical care, they also showed a sincere concern and love to their patient. They become part of our family. Thank you for an outstanding job!
February 13, 2014
I am a current client of this provider
As the DON here at Lakehouse West, I have had the priviledge of working with RAH for more than four years. I recommend their services to my residents and their families on a regular basis. Their caregivers are highly trained and are always professional. The office quickly responds to my questions or concerns.
April 02, 2012
I am a current client of this provider
My family has experienced a traumatic injury. I was attempting to do it all by myself and finally reached the point of being overwhelmed. I contacted Right at Home and the Owner of he company was at my house that day! All the little and big things I could not find the time to do are now taken care of. Now I have the assurance that I can leave my home and know that I have an experienced, licensed professional taking care of my family. Always on time, honest, professional, trustworthy, hard working, articulate and caring. I was pleasently surprised to have Right at Home's Director of Quality Assurance drop by for a visit to make sure I was getting what I needed and in such a manner that was safe and of the highest standard. I feel now that Right at Home is an extension of my family. I trust them. I need them. They are here for me.
March 21, 2012
I am a past client of this provider
Your service was excellent and I thank you and all your home heatlh aides for this and for their courtesy, promptness and dependability. The ladies were so attentive and are very caring. To this point i have recovered nicely. Without their great care I would not have been so fortuatel. You are on the top of my list for any further care I might need in the future. Client-Sally
March 06, 2012
I am a current client of this provider
I work and want companionshiip for my husband as well as some help with household chores. Right at Home provides a worker who comes four hours every two weeks. She does laundry and some additional cleaning.
The other days my husband goes out of the house with his companion. So I guess my goal was not leaving him home alone - and getting help with chores.
If I suddenly become unavailable for my husband, I want an agency I can call and trust to provide care. That is part of why I maintain the relationship with Right at Home.
February 28, 2012
I am a current client of this provider
I want you to know how much we have enjoyed JoAlyce and what a godsend she has been-very calming-speaks softly-and doesn't let Mom get the best of her. I had to take Mom to the doctor on Monday and JoAlyce went with us. I couldn't have made it without her. Mom is harder to get along with these days which I know is common as health problems worsen but it was really beneficial to have JoAlyce's "voice of reason". Mom really responded to her and that took the pressure off of me. Having JoAlyce is such a relief to me. Julie, daughter
February 24, 2012
Other
During the time that Qwanna attended to mr M's needs, qwanna was professional in executing her CNA duties. More importantly, Qwanna demonstrated a level of concern , grace and tenderness to her Quite simply, Qwanna anticipated his every need. In addition, Qwanna was most comforting and supportive of Mrs M, who found solice in the knowledge that Qwannawas providing the loving and respectful care that Mr M was so deserving of. In the days leading up to Mr M's death, Qwanna visited him on her days off. She was kind enough to gift him a plaque of the Lord's Prayer.
Arthur (neighbor)
February 22, 2012
Other
I am a RN and Certified Case Manager in Sarasota and have worked with Right at Home on various cases. They have and are providing various levels of care/companioship to clients of mine who suffer from a wide variety of ailments including but not limited to Dementia, Traumatic Brain Injury and gerneral debility. Words cannot describe how much I have appreciated their responsivness and receptivness to client needs. They have proved efficient in caring from both my geriatric and younger disabled clients. I would recommend this agency to anyone in need of in home care or even additional care for those residing in facilities.
About Right at Home Sarasota County
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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