Right at Home West Los Angeles

When they show up and are on time, it is helpful. Sometimes there are some inconsistencies in communication.

I don't have to be there to take care of her every day. I am able to have a life and a job. They are great with communication and they are great listeners. The caregivers are amazing and most of them are knowledgeable. It is not a job, because they care about the clients. I find that reassuring because I am not there, and I can trust them that they will do their best for my mother.

They've helped me the most with my housework. I like that they've sent me pretty good people. The girl who comes once a week is excellent and does the things I ask her to do. I mainly need help with housekeeping and occasionally with cooking.

I'm not sure since she had different people helping her. From a different company, a caregiver was younger and dealt my sister very well. She's funny and smart and takes care of things. If there was a change, they would be considerate.

It was fine. It helped me because I could not have driven by myself. The gentleman who took me to the doctor's office gave me a sense of kindness and calmness so I could proceed.

They have taken over a lot of the day-to-day things that I have difficulty doing, such as laundry, cooking, cleaning, and shopping. They can have better screening of their caregivers.

They provide caregivers who come to work on time and care for my mom. They do a good job looking after her. I think they've got bookkeeping back in the office. I have had a couple of checks that were lost or something.

They could do more without me asking. I like the personnel, and the people that they have sent have been good.

They helped by providing a good caregiver. She has her skills in order and takes good care of my mother. I like the way they keep a record of how the day went with the patient.

I would like them to give a schedule. They could prepare the dinner before they leave. I think that Right at Home has been really good about changes that I have with my mother and father. They have been really good at sending the right people. Sometimes, I feel like my mom and dad do not always know what to do to tell the caregivers what to do. It would be good to have a consistent schedule with them each day.

They free me up and get things done that need to happen. They are consistent and flexible with their hours.

They're helpful by working around the house, doing household chores, and providing companionship. I like the people that come and help out. They have really good people.

They help me get places since I can't see very well. I like that they supply the needs that I have. They are professional.

We have confidence that he is being taken care of. I like the communication with the office staff.

They help the most by moving him. Their fee is high.

They satisfy all of our needs, which can be different. I like that they are understanding of our situation, flexible when we have a problem with someone, and oversee their staff.

I think that just having somebody else here is a big help. The lady is very nice and understanding. I like the man who runs the agency. He is very attentive and checks in on us. He is caring.

I am able to go and do things that I normal would not do. I like that they are very hands on, and they are in constant contact with me.

They have helped the most by getting someone out the next day. I had a person cancel out on me this morning, so I didn't have anyone here.

They have helped me by being affordable. I have a complicated medical challenge, so I have to rely on over-the-counter supplements. The pricing is great because they have a buy one get one free deal. If they didn't have competitive pricing, I would be in trouble. I like the service, and I like their personalities. I particularity like the pharmacists. They are very knowledgeable.

It was good to know that they were available. They were polite and on time.

It was more than what I expected. They drove me home and did some housework. I liked the care that they gave to me. It was great!

It was great because I didn't have anyone to drive. I was really grateful to have someone to pick me up and get me some food. I'm not sure if I paid for the full four hours, and she didn't stay the full four hours. I told her it was okay, but I don't know if she had to stay the four hours.

It has a very good impact. The caregiver provides excellent services. They should improve their price. They are pretty expensive.

Now I am a little more straightened out. I've been with with them two and half years. I have to walk them through everything. Now that the girls have things figured out, they are much more mature. I don't think they have enough qualified people.

If I needed them long term, I would prefer the same people to come in each time. The constant rotation is hit or miss. Sometimes, I get someone who is pretty good, and sometimes, they are not so good. I would like to see the people come in have a little better nursing knowledge. One of the people that came in had difficulty taking my blood pressure.

My caregiver has the ability to cook meals, which is good. They have an obligation to make sure that the caregivers from other countries have the same hygiene habits that we do. I have a caregiver who doesn't smell good.

With other caregivers that we've had, I could see her a little bit more active and engaged, but the one now is frustrating her. She has to tell them to clean the lint out of the dryer. I don't get that they don't get it. There's been two of them that I had to have write a list of their responsibilities that they're supposed to do from their company. There seems to be some lack of understanding in doing some tasks. I tell them to keep the bathrooms clean, and that has to be constantly reminded which is annoying. I haven't been with them for that long. We went on vacation and then came back and the caregiver assigned to her was going on vacation, so we went with somebody we had known for a while, but then the lady came back.The lady who comes out and talks is nice, but the universal problem with the company is that the people who are hired are not on the higher education level, and some common sense things you can't teach. It makes it very difficult sometimes, and she has fallen once so when we're gone, we want somebody to watch her just in case. But I've noticed that she is more anxious to do something than they are, so for somebody more active with more intellect, we shouldn't have to put in a dime in somebody to say clean the lint drawer out in the dryer, and when spices run out put it on the list, and things like that. She lives with me and my husband and we have work and other things and we need the assistance, but I feel like I'm constantly making lists for what they're supposed to do with her and her room. If there's a glass that's been there two days, it needs to be washed out.

I have had several surgeries, so I can't get up and take care of myself. They are right there at my finger tips to help me. They are attentive to me.

They take the weight off of our shoulders and are there as a companion for my loved one. They are very professional and make sure that the right caregiver is with the right patient. They are very easy to reach and work with.

They provided a care team that was really appropriate for my father. I liked their responsiveness because someone's always available and you don't have to go through a call center, and they follow up with me and the caregiver. They're polite and respectful to the person needing care.

I need the care for my husband who has severe Alzheimer's. They are very responsive, the office is well-organized, and they communicate very well.

They help with just about everything he needs to do and they care. The worker is qualified and caring.

I have more time to do other things, and my husband has someone to take care of him. They are really on top of my concerns. They take care of everything right away and are very fast.

They keep in touch with us and work with us on scheduling. The caregivers were reliable and well trained.

They were there for me when I was bedridden. They did things for me that I couldn't do. I've used Right at Home three times in the past. Each time, the caregivers that have been sent were really good.

They are helpful because they sit with my husband while I go and do other things. They have been reliable, and the person has always been here. So far, they have come through with their promise of who they will send. The caregiver has been committed and has been on schedule since we started the care.

They are very helpful, and they help me with my wash. I think the office doesn't always communicate to the caregivers if there are changes to their schedule. I like the caregivers that help me.

We have a caregiver that we like that the service provided. They were able to match my mother with someone that is a great fit for her.

I am much better so that's good, but the caregivers could not deal with things I needed, like the toilet and shaving. I had 3 or 4 caregivers, and only one of them could cope with my toilet and shaving. The others did not do things properly.

They're very supportive and in touch with my mother and her needs. They're very professional and empathetic. They're right on target and I haven't had any issues.

My everyday life is better, everything they do is wonderful. They provide excellent service.

It allowed me to get out for a day and do some things that I was unable to do. My loved one felt very comfortable with the caregiver who was sent. They were dependable and flexible. They would honor the time that I would have the caregiver no matter how long it was. I was very impressed with Right at Home. They answered my needs.

At the time it was absolutely necessary. The young man that we had was very willing and pleasant, but he wasn't all that experienced. The man who came out told us how it was going to be, and what to expect was great.

They know what I need, and they give it to me. They send somebody that's capable. If I don't like them or if something goes wrong, they'll recall and replace them.

They continue to raise their rates and their caregivers are not trained. I have to go through some many people and have not found any caregivers who can do the work right.

I'm not sure if they have enough caregivers, but they were able to provide a really good caregiver to help my brother. The impact was really great, we really needed their help, and they were able to help in the house.

I do not like Right at Home because of the cost. They push me to do more and strengthen my legs.

When I called them, I was still in the hospital. The owner of the company came over to the hospital within the hour to interview me. I mean, talk about customer service. I would highly recommend this company. They help with daily chores, like showering, light housekeeping, and helping me cook.

They are super reliable, they check up on their people, and the caregivers that work for them are cheery. The caregivers get me out of bed, get me up in the morning, and they help me with a bath.

All of them are satisfactory, but some of their employees are outstanding. It is beneficial. They help me do things I could not do myself, like physical activities.

Both of the caregivers have been very helpful and pleasant because they make my meals, take care of me, and have been sweet and nice and wonderful. I have a broken arm and they do everything for me.

My experience with these agencies is that they don't want to give their employees overtime, so the workers themselves are not very happy. I am concerned about how Right at Home treats their caregivers. I make relationships with the people of Right at Home, and Right at Home has sent people that I like.

I would refer others to Right at Home because they're very personable, and they call and ask about how my mother's doing. Right at Home's services allow me to go do business during the day.

Right at Home was on time and they were very good. Right at Home helped me get better to help me become independent.

I like the way that each person that I have talked to from Right at Home has made me feel because it was very personable. The caregiver that has been helping my father shows concern for him and both my father and brother like the caregiver.

Right at Home genuinely cares about the people that they serve. They have quality employees. They do such a good job. Right at Home made my life easier by being so easy to deal with. They did a phenomenal job under the circumstances that we were in.

Tim at Right at Home screens his caregivers thoroughly and very carefully selects the appropriate caregiver to meet your particular needs. My husband is in an advanced stage of ALS, and therefore has very specific needs. The caregiver who has worked for us for over six months has the skills to attend to my husband's every need, and is pleasant to work with. If a caregiver needs extra help at first, Tim will send a nurse out to assist, and if we need a caregiver to fill in while our regular caregiver is out, he makes every effort to find a competent replacement in a timely fashion.

The caregivers from Right at Home were all kind, caring, efficient and capable. They served my needs perfectly and I enjoyed spending time with them!

If an Olympics were designed for home care teams, then Right At Home (Santa Monica) would easily take the Gold Medal. Dad is 92 years old, and Mom is 91. They’ve known each other for some 80 years, been married for 69 years, and lived in the same house for 49 years. Both have been healthy for ages, enjoying traveling and eating out….until now. Dad had to be rushed to the hospital. In order for Mom and Dad to age in place, and remain in their own home, we turned to Right At Home for assistance. Little did we realize that was one of the best decisions that we have ever made. The ‘we’ are four sons, spouses, and four grandchildren; all of us are pleased as punch with the care that Mom and Dad are receiving. We began with two 2-hour shifts, but had to go to 24/7 after more trips to the hospital, along with a long stay at a rehabilitation center. No problems; Right At Home was there with caring staff no matter what was needed or where Mom and Dad were: home, hospital, rehab center. They helped with transportation, logistics, cooking, cleaning, and recommendations. Advice and assistance was freely shared, and they went above and beyond the call of duty in many ways. A simple example: Mom had to be taken to the hospital while Dad was at rehab. The separation for them was traumatic. To the rescue comes Right At Home with a brilliant idea; Dad’s caretaker uses her cell phone to call Mom at the hospital, so the two of them can at least talk to each other. Little things like that make a big difference. The ad says “You’re in good hands with Allstate”, but you are in excellent hands with Right At Home. The staff is professional, dedicated, compassionate, thoughtful, caring and doing whatever they possibly can to make Mom and Dad comfortable. To Tim, LeTecia, Letha, Myesha, LaMechia, Donald, Abigail, Patricia, Jennifer, Jasmine, Amal, Jeninah, Dominic, Myka: We thank you for everything!!

How's that 5 stars. I have drifted into another dimension. I'm very happy with all the care "Right at Home" gives me and my mother."

I recently needed transportation from hospital to my home, as well as the running of several errands on the way. "Right At Home" had a package that included four hours of service with transportation by a Nurse Assistant. The Nurse was on time, professional, courteous and welcome company. The cost was only $95.00 - which I think is a bargain in this environment.

Right at Home has provided the most skilled and wonderful caregiver for my sister. The caregiver has helped my sister heal quicker. The company has been wonderful in accommodating all our needs. I highly recommend them!

My father passed away in February 2013 and my family was suddenly placed in a situation where we immediately had to arrange care for my mom who had been diagnosed with mild cognitive impairment and was unable to live alone. I spoke to Tim at Right at Home West Los Angeles and he was able to help our family find a full time care giver, Makeda, who was wonderful . It was not easy for mom to go from living with her sweetheart of 60 years to having to rely on in home care and essentially having a stranger move into her home. I was staying with mom until we got the placement and Tim worked with us to ensure a smooth transition. When Makeda left to go back to school, Jamie took her place and was equally as wonderful. Since that time we have been able to have family stay with mom and no longer need the live-in caregiver provided by Right at Home, but still use Right at Home three days a week to help mom with bathing. It has worked out beautifully. I would highly recommend Right at Home West Los Angeles to anyone looking for in home care for their loved ones. All of the personnel have been loving and caring to mom and Tim has been very responsive when our needs change. I live on the East Coast and have peace of mind knowing that my mom is always well taken care of. Thank you, Tim and everyone at Right at Home West Los Angeles.

I used Right at Home for several months to assist with the care of my grandmother. The service providers that worked for us were very professional, knowledgeable and easy to work with. The administrative staff is very proactive and were readily available to the point that if the provider was going to be late, the administrative staff came out and sat with my grandmother until the provide arrived. This service is excellent if you need good reliable and dependable care for a loved one.

Everyone that I have employed from my point of view is perfect. I cannot say enough good things about them.

Chants had a very nice appearance, well groomed and neatly dressed. She was a very good. She did a great job .

Right at Home provided care giver which enabled my mother to stay in her home. The management of the C.A. office was always responsive and their follow up was impeccable. I would certainly refer Right at Home to others.

They’re very professional, very efficient, great people. The care takers are very well trained and provide ongoing and great communication! They go above and beyond when caring for my aunt. I strongly recommend Right at Home!

Thank you very much for the care you gave for my mom Lois during her last days. She truly enjoyed the time and we both had a very positive experience. You really helped me when I needed someone to care for my mom. I would recommend your services.

I’m completely satisfied with the excellent care the Right at Home team provides, which allows my mom to remain happily in her own home. The owner/ manager, caregivers, and office ladies are always very helpful and friendly, and we all work together to solve little challenges. Since I live in Alaska, traveling often to help mom is important to feel confident with the caregivers and I do thanks Right at Home!

RAH was right on time for me and my family. Tim and his team are extremely accomodating and understanding of our unique needs. Mom's caretaker takes excellent care of her so I don't have to worry or stress when I'm away from home. They are a must have for the sandwich generation.

I am particularly impressed with the comeraderie and compassion shown to Mom by Laura and other Right at home caregivers. It is so valued since there are so few in her life that are able to take the time and show the interest. Invaluable! Thank you!

Right at home did a great job of presenting options and making my family feel comfortable with our choice. The care, attention, and skill of the caregiver was fantastic. They made life much easier for us and my mother.