Right at Home West Los Angeles

Offers Home Care

68 Reviews
Call (310) 494-2861
Right at Home West Los Angeles (310) 494-2861
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Reviews of Right at Home West Los Angeles

68 Reviews Write a review

Home Care Reviews for Right at Home West Los Angeles

August 08, 2019

By Joseph W

I am a current client of this provider

They have helped me by being affordable. I have a complicated medical challenge, so I have to rely on over-the-counter supplements. The pricing is great because they have a buy one get one free deal. If they didn't have competitive pricing, I would be in trouble. I like the service, and I like their personalities. I particularity like the pharmacists. They are very knowledgeable.

July 29, 2019

By Philip G_2

I am a past client of this provider

It was good to know that they were available. They were polite and on time.

July 24, 2019

By Marta V

I am a current client of this provider

Most recently, they have provided a way for me to keep up with my household chores and duties. I am partially disabled, so it helps me with that. They respond quickly, and they are helpful. They listen to me, and they are respectful. They pay attention to what I need.

July 02, 2019

By Diane M_15

I am a current client of this provider

I haven't had much contact with the agency, but it was a good experience when I met with them once or twice. I am new at this with them. My concern is that my long-term care insurance is paying Right at Home, and they haven't been paid yet. My caregiver is dependable and on time. The only issue I have is that my caregiver is from another country, so it is hard to communicate.

July 02, 2019

By Fareedah N

I am a past client of this provider

It was more than what I expected. They drove me home and did some housework. I liked the care that they gave to me. It was great!

June 26, 2019

By Lucy F

I am a past client of this provider

It was great because I didn't have anyone to drive. I was really grateful to have someone to pick me up and get me some food. I'm not sure if I paid for the full four hours, and she didn't stay the full four hours. I told her it was okay, but I don't know if she had to stay the four hours.

June 21, 2019

By Anonymous_1987

I am a current client of this provider

It has a very good impact. The caregiver provides excellent services. They should improve their price. They are pretty expensive.

June 12, 2019

By Kevin R

I am a current client of this provider

They help her out and keep her company. They are reliable and able to get people when you need them.

June 12, 2019

By Judi H

I am a current client of this provider

Now I am a little more straightened out. I've been with with them two and half years. I have to walk them through everything. Now that the girls have things figured out, they are much more mature. I don't think they have enough qualified people.

June 06, 2019

By Robert E_4

I am a past client of this provider

If I needed them long term, I would prefer the same people to come in each time. The constant rotation is hit or miss. Sometimes, I get someone who is pretty good, and sometimes, they are not so good. I would like to see the people come in have a little better nursing knowledge. One of the people that came in had difficulty taking my blood pressure.

May 25, 2019

By Anonymous_817

I am a current client of this provider

My caregiver has the ability to cook meals, which is good. They have an obligation to make sure that the caregivers from other countries have the same hygiene habits that we do. I have a caregiver who doesn't smell good.

May 25, 2019

By Roy F

I am a past client of this provider

They helped her by being there and helping with a lot of stuff around the house because she couldn't do a lot of things. They were always there on time, and the care was good.

May 22, 2019

By Dolores M_4

I am a current client of this provider

With other caregivers that we've had, I could see her a little bit more active and engaged, but the one now is frustrating her. She has to tell them to clean the lint out of the dryer. I don't get that they don't get it. There's been two of them that I had to have write a list of their responsibilities that they're supposed to do from their company. There seems to be some lack of understanding in doing some tasks. I tell them to keep the bathrooms clean, and that has to be constantly reminded which is annoying. I haven't been with them for that long. We went on vacation and then came back and the caregiver assigned to her was going on vacation, so we went with somebody we had known for a while, but then the lady came back.The lady who comes out and talks is nice, but the universal problem with the company is that the people who are hired are not on the higher education level, and some common sense things you can't teach. It makes it very difficult sometimes, and she has fallen once so when we're gone, we want somebody to watch her just in case. But I've noticed that she is more anxious to do something than they are, so for somebody more active with more intellect, we shouldn't have to put in a dime in somebody to say clean the lint drawer out in the dryer, and when spices run out put it on the list, and things like that. She lives with me and my husband and we have work and other things and we need the assistance, but I feel like I'm constantly making lists for what they're supposed to do with her and her room. If there's a glass that's been there two days, it needs to be washed out.

May 01, 2019

By Myrtle W_1

I am a current client of this provider

I have had several surgeries, so I can't get up and take care of myself. They are right there at my finger tips to help me. They are attentive to me.

April 25, 2019

By Teri H_1

I am a current client of this provider

They are always readily available for me to contact them. I like their communication. I can contact them immediately.

April 11, 2019

By Jose H

I am a current client of this provider

They take the weight off of our shoulders and are there as a companion for my loved one. They are very professional and make sure that the right caregiver is with the right patient. They are very easy to reach and work with.

April 03, 2019

By Donna B_11

I am a current client of this provider

They provided a care team that was really appropriate for my father. I liked their responsiveness because someone's always available and you don't have to go through a call center, and they follow up with me and the caregiver. They're polite and respectful to the person needing care.

April 02, 2019

By Nancy S_24

I am a current client of this provider

I need the care for my husband who has severe Alzheimer's. They are very responsive, the office is well-organized, and they communicate very well.

April 01, 2019

By Cornelis J

I am a current client of this provider

They help with just about everything he needs to do and they care. The worker is qualified and caring.

March 13, 2019

By David J_10

I am a current client of this provider

I have more time to do other things, and my husband has someone to take care of him. They are really on top of my concerns. They take care of everything right away and are very fast.

March 01, 2019

By Linda B_11

I am a past client of this provider

They keep in touch with us and work with us on scheduling. The caregivers were reliable and well trained.

February 19, 2019

By Lonnie S

I am a past client of this provider

They were there for me when I was bedridden. They did things for me that I couldn't do. I've used Right at Home three times in the past. Each time, the caregivers that have been sent were really good.

February 08, 2019

By Sharon L_6

I am a current client of this provider

They are helpful because they sit with my husband while I go and do other things. They have been reliable, and the person has always been here. So far, they have come through with their promise of who they will send. The caregiver has been committed and has been on schedule since we started the care.

January 07, 2019

By Janet S

I am a current client of this provider

They are very helpful, and they help me with my wash. I think the office doesn't always communicate to the caregivers if there are changes to their schedule. I like the caregivers that help me.

December 08, 2018

By Susan E_1

I am a current client of this provider

We have a caregiver that we like that the service provided. They were able to match my mother with someone that is a great fit for her.

November 21, 2018

By Jerome J

I am a past client of this provider

I am much better so that's good, but the caregivers could not deal with things I needed, like the toilet and shaving. I had 3 or 4 caregivers, and only one of them could cope with my toilet and shaving. The others did not do things properly.

October 11, 2018

By Beverly M_1

I am a current client of this provider

They're very supportive and in touch with my mother and her needs. They're very professional and empathetic. They're right on target and I haven't had any issues.

July 20, 2018

By Cris F

I am a current client of this provider

My everyday life is better, everything they do is wonderful. They provide excellent service.

July 10, 2018

By Anonymous

I am a past client of this provider

It allowed me to get out for a day and do some things that I was unable to do. My loved one felt very comfortable with the caregiver who was sent. They were dependable and flexible. They would honor the time that I would have the caregiver no matter how long it was. I was very impressed with Right at Home. They answered my needs.

May 24, 2018

By George F

I am a past client of this provider

At the time it was absolutely necessary. The young man that we had was very willing and pleasant, but he wasn't all that experienced. The man who came out told us how it was going to be, and what to expect was great.

May 07, 2018

By Evelyn O

I am a current client of this provider

They know what I need, and they give it to me. They send somebody that's capable. If I don't like them or if something goes wrong, they'll recall and replace them.

April 05, 2018

By Anonymous

I am a current client of this provider

They continue to raise their rates and their caregivers are not trained. I have to go through some many people and have not found any caregivers who can do the work right.

April 04, 2018

By Joann K

I am a past client of this provider

I'm not sure if they have enough caregivers, but they were able to provide a really good caregiver to help my brother. The impact was really great, we really needed their help, and they were able to help in the house.

April 02, 2018

By James R

I am a current client of this provider

I do not like Right at Home because of the cost. They push me to do more and strengthen my legs.

March 20, 2018

By Karen G_4

I am a current client of this provider

When I called them, I was still in the hospital. The owner of the company came over to the hospital within the hour to interview me. I mean, talk about customer service. I would highly recommend this company. They help with daily chores, like showering, light housekeeping, and helping me cook.

March 06, 2018

By Brenda B

I am a current client of this provider

They are super reliable, they check up on their people, and the caregivers that work for them are cheery. The caregivers get me out of bed, get me up in the morning, and they help me with a bath.

March 06, 2018

By Anonymous

I am a current client of this provider

All of them are satisfactory, but some of their employees are outstanding. It is beneficial. They help me do things I could not do myself, like physical activities.

January 19, 2018

By Elaine C

I am a current client of this provider

Both of the caregivers have been very helpful and pleasant because they make my meals, take care of me, and have been sweet and nice and wonderful. I have a broken arm and they do everything for me.

November 27, 2017

By Anonymous

I am a current client of this provider

My experience with these agencies is that they don't want to give their employees overtime, so the workers themselves are not very happy. I am concerned about how Right at Home treats their caregivers. I make relationships with the people of Right at Home, and Right at Home has sent people that I like.

November 15, 2017

By Debrah C

I am a current client of this provider

I would refer others to Right at Home because they're very personable, and they call and ask about how my mother's doing. Right at Home's services allow me to go do business during the day.

November 06, 2017

By Larry T_2

I am a past client of this provider

Right at Home was on time and they were very good. Right at Home helped me get better to help me become independent.

November 02, 2017

By Brenda D_1

I am a current client of this provider

I like the way that each person that I have talked to from Right at Home has made me feel because it was very personable. The caregiver that has been helping my father shows concern for him and both my father and brother like the caregiver.

October 03, 2017

By Blake L

I am a past client of this provider

Right at Home genuinely cares about the people that they serve. They have quality employees. They do such a good job. Right at Home made my life easier by being so easy to deal with. They did a phenomenal job under the circumstances that we were in.

January 18, 2017

By Michelle McConnell

I am a current client of this provider

Tim at Right at Home screens his caregivers thoroughly and very carefully selects the appropriate caregiver to meet your particular needs. My husband is in an advanced stage of ALS, and therefore has very specific needs. The caregiver who has worked for us for over six months has the skills to attend to my husband's every need, and is pleasant to work with. If a caregiver needs extra help at first, Tim will send a nurse out to assist, and if we need a caregiver to fill in while our regular caregiver is out, he makes every effort to find a competent replacement in a timely fashion.

January 18, 2017

By Julia N.

I am a past client of this provider

The caregivers from Right at Home were all kind, caring, efficient and capable. They served my needs perfectly and I enjoyed spending time with them!

April 04, 2016

By Fred B

I am a current client of this provider

If an Olympics were designed for home care teams, then Right At Home (Santa Monica) would easily take the Gold Medal. Dad is 92 years old, and Mom is 91. They’ve known each other for some 80 years, been married for 69 years, and lived in the same house for 49 years. Both have been healthy for ages, enjoying traveling and eating out….until now. Dad had to be rushed to the hospital. In order for Mom and Dad to age in place, and remain in their own home, we turned to Right At Home for assistance. Little did we realize that was one of the best decisions that we have ever made. The ‘we’ are four sons, spouses, and four grandchildren; all of us are pleased as punch with the care that Mom and Dad are receiving. We began with two 2-hour shifts, but had to go to 24/7 after more trips to the hospital, along with a long stay at a rehabilitation center. No problems; Right At Home was there with caring staff no matter what was needed or where Mom and Dad were: home, hospital, rehab center. They helped with transportation, logistics, cooking, cleaning, and recommendations. Advice and assistance was freely shared, and they went above and beyond the call of duty in many ways. A simple example: Mom had to be taken to the hospital while Dad was at rehab. The separation for them was traumatic. To the rescue comes Right At Home with a brilliant idea; Dad’s caretaker uses her cell phone to call Mom at the hospital, so the two of them can at least talk to each other. Little things like that make a big difference. The ad says “You’re in good hands with Allstate”, but you are in excellent hands with Right At Home. The staff is professional, dedicated, compassionate, thoughtful, caring and doing whatever they possibly can to make Mom and Dad comfortable. To Tim, LeTecia, Letha, Myesha, LaMechia, Donald, Abigail, Patricia, Jennifer, Jasmine, Amal, Jeninah, Dominic, Myka: We thank you for everything!!

December 16, 2015

By G. Scott

I am a current client of this provider

How's that 5 stars. I have drifted into another dimension. I'm very happy with all the care "Right at Home" gives me and my mother."

November 20, 2015

By PHILIP H

I am a past client of this provider

I recently needed transportation from hospital to my home, as well as the running of several errands on the way. "Right At Home" had a package that included four hours of service with transportation by a Nurse Assistant. The Nurse was on time, professional, courteous and welcome company. The cost was only $95.00 - which I think is a bargain in this environment.

July 31, 2015

By Alison11

I am a current client of this provider

Right at Home has provided the most skilled and wonderful caregiver for my sister. The caregiver has helped my sister heal quicker. The company has been wonderful in accommodating all our needs. I highly recommend them!

March 15, 2015

By Mary Curran

I am a current client of this provider

My father passed away in February 2013 and my family was suddenly placed in a situation where we immediately had to arrange care for my mom who had been diagnosed with mild cognitive impairment and was unable to live alone. I spoke to Tim at Right at Home West Los Angeles and he was able to help our family find a full time care giver, Makeda, who was wonderful . It was not easy for mom to go from living with her sweetheart of 60 years to having to rely on in home care and essentially having a stranger move into her home. I was staying with mom until we got the placement and Tim worked with us to ensure a smooth transition. When Makeda left to go back to school, Jamie took her place and was equally as wonderful. Since that time we have been able to have family stay with mom and no longer need the live-in caregiver provided by Right at Home, but still use Right at Home three days a week to help mom with bathing. It has worked out beautifully. I would highly recommend Right at Home West Los Angeles to anyone looking for in home care for their loved ones. All of the personnel have been loving and caring to mom and Tim has been very responsive when our needs change. I live on the East Coast and have peace of mind knowing that my mom is always well taken care of. Thank you, Tim and everyone at Right at Home West Los Angeles.

October 06, 2014

By DeniseCurry

I am a past client of this provider

I used Right at Home for several months to assist with the care of my grandmother. The service providers that worked for us were very professional, knowledgeable and easy to work with. The administrative staff is very proactive and were readily available to the point that if the provider was going to be late, the administrative staff came out and sat with my grandmother until the provide arrived. This service is excellent if you need good reliable and dependable care for a loved one.

December 23, 2013

By Elizabeth31

I am a current client of this provider

Everyone that I have employed from my point of view is perfect. I cannot say enough good things about them.

December 23, 2013

By Zelda

I am a past client of this provider

Chants had a very nice appearance, well groomed and neatly dressed. She was a very good. She did a great job .

December 06, 2013

By Leslie23

I am a current client of this provider

Right at Home provided care giver which enabled my mother to stay in her home. The management of the C.A. office was always responsive and their follow up was impeccable. I would certainly refer Right at Home to others.

December 06, 2013

By Bob45

I am a current client of this provider

They’re very professional, very efficient, great people. The care takers are very well trained and provide ongoing and great communication! They go above and beyond when caring for my aunt. I strongly recommend Right at Home!

December 06, 2013

By Lawrence12

I am a past client of this provider

Thank you very much for the care you gave for my mom Lois during her last days. She truly enjoyed the time and we both had a very positive experience. You really helped me when I needed someone to care for my mom. I would recommend your services.

December 06, 2013

By Teri1

I am a current client of this provider

I’m completely satisfied with the excellent care the Right at Home team provides, which allows my mom to remain happily in her own home. The owner/ manager, caregivers, and office ladies are always very helpful and friendly, and we all work together to solve little challenges. Since I live in Alaska, traveling often to help mom is important to feel confident with the caregivers and I do thanks Right at Home!

June 29, 2013

By Jessica15

I am a current client of this provider

RAH was right on time for me and my family. Tim and his team are extremely accomodating and understanding of our unique needs. Mom's caretaker takes excellent care of her so I don't have to worry or stress when I'm away from home. They are a must have for the sandwich generation.

May 28, 2013

By Kathy29

I am a current client of this provider

I am particularly impressed with the comeraderie and compassion shown to Mom by Laura and other Right at home caregivers. It is so valued since there are so few in her life that are able to take the time and show the interest. Invaluable! Thank you!

November 08, 2012

By DannyFire

I am a past client of this provider

Right at home did a great job of presenting options and making my family feel comfortable with our choice. The care, attention, and skill of the caregiver was fantastic. They made life much easier for us and my mother.
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About Right at Home West Los Angeles

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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