Home Instead - Rancho Cordova, CA

Offers Home Care

49 Reviews
Call (866) 936-1978
Home Instead - Rancho Cordova, CA (866) 936-1978

Reviews of Home Instead - Rancho Cordova, CA

49 Reviews Write a review

Home Care Reviews for Home Instead - Rancho Cordova, CA

August 05, 2020

By Caldas da Rainha

I am a current client of this provider

The caretaker Jennifer was extremely professional and kind to my Mom, she took care of all her needs while I went out for 4 hours a day fir personal time and errands she helped her with bathroom hygiene and midday snacks, crafts and coloring adult books ,also watched her favorite TV shows Was very patient with her Dementia symptoms and kept her busy or let her nap. I really liked her vivacity and positive attitude and professional knowledge of the intricacies of this difficult illness. I really hopeful to get her next time we get more respite grants.

May 24, 2020

By kaybrazz

I am a current client of this provider

Home Instead has been amazing with my parents and, given that we don't live nearby, we are completely relying on this company for their care (especially during the Shelter-in-Place). Mom was hospitalized recently and they stepped up to make sure my dad wasn't alone all night for several nights. Caregivers are wonderful, care managers communicate with us when needed, caregivers spot concerns that need attention. Gloves and other sanitation supplies have shown up as needed, even though they are hard to find these days. Highly recommend them!

May 08, 2020

By Joyce Kirstein

I am a current client of this provider

Home Instead has been a perfect solution for our 94 year old mother. She loves her home and yard so much that she would not have lasted long if we moved her out of it. And having someone to cook so she can eat healthy meals, monitor her health needs, take her to appointments and shop for essentials has been such a blessing. The most important gift has been one of companionship. My mother's caregiver is a patient listener and companion that gives my still very active and vital mother a much appreciated social relationship. There is no doubt that my mom has continued to thrive and enjoy her life with the caring, steady, and consistent help from Home Instead.

April 27, 2020

By james p. p.


We have been very blessed to have Cathy as a care giver to my mother. Cathy is punctual, experienced, and caring to Mom's needs. We have no complaints with the company or Cathy.

April 26, 2020

By J. P. R.

I am a current client of this provider

I have been very satisfied with the competency and compassion my mother receives from her caregiver and Home Instead Cathy F. has given my family relief in knowing that my mother's needs are being met while also providing her with caring companionship Thank you

February 28, 2020

By heatherlindsay

I am a current client of this provider

We couldn't be more pleased with and thankful for Brian. He was such a fantastic help in our time of need. He quickly built a rapport with us and set my uncle at ease immediately. Thank you Brian!

February 06, 2020

By Annette H.

I am a current client of this provider

I cannot say enough about my caregiver. She is my "angel from God". Thank you.

January 21, 2020

By Shane Crites

I am a past client of this provider

I lovingly recommend Home Instead Senior Care of Sacramento to any person and or family needing care. From administration to caregivers my experience has been exceptional. My mother who was also a patient of Hospice received loving and dignified care and assistance. My caregiver Michelle F brought care and compassion not only to my mother the patient, but her whole family. The relationship we had with Home Instead was invaluable to our peace of mind. Found all staff to be courteous and kind, with prompt service.

June 25, 2019

By leherbiere

I am a current client of this provider

even when vacation changes the schedule, caregivers are scheduled to fill in the gaps.

June 20, 2019

By Harold & Bettie

I am a current client of this provider

If it was not for Home instead my retirement would have been delayed. Jill, came to my house and signed me up the day I called. Thanks to Terry, and Sarnate.

June 18, 2019

By Mary

I am a current client of this provider

I am very satisfied with my caregiver and their office staff. They give GREAT CARE!

June 18, 2019

By Susan

I am a current client of this provider

Home Instead has been a blessing to me; having someone I can trust to assist me with all my needs. Pleasant, compassionate, kind and loving employees has made this difficult time easier to deal with. Gratefully, Susan.

June 18, 2019

By Julie

I am a current client of this provider

Overall, excellent caregivers and a friendly office staff who are very considerate and willing to work with client’s needs.

May 22, 2019

By ThankfulToBeHere

I am a current client of this provider

I am the main contact person as well as the one needing care. Both my husband and I met with a Home Instead representative and . Both daytime and nighttime services have been needed. From the start, the folks at Home Instead have been very helpful. The staff has worked very hard to match us with compatible caregivers. They have worked closely with us when we have had changes in our circumstances. The caregivers themselves have been personable and capable. We have been very pleased with the services they have provided such as the punctuality of the caregivers, meal preparation, showering and mobility assistance. Beyond the services, I have become quite fond of the ladies who have been helping me. They have gone out of their way to be helpful in so many ways. We are very thankful to have found Home Instead.

March 30, 2019

By Pat

I am a current client of this provider

Excellent! Marv is a great companion, and very helpful!

April 04, 2018

By AK Cat

I am a current client of this provider

Home Instead is a wonderful service. Everyone is very responsive, professional, caring and friendly. They keep us informed of who will be assisting us, if there are any changes and their follow through is timely and professional. They listened to our concerns and helped us find the right solution with care and compassion. I highly recommend Home Instead.

March 21, 2018

By JustDea

I am a current client of this provider

They are a delight to work with, from office to caregiver. They are extremely responsive no matter what time of day it is. They always call when they have questions or need anything and I really appreciate that. The caregivers are wonderful with my father and seem to really enjoy their jobs and honestly care about their charges. Whenever I call with a last minute need to fill a shift, they always find someone on their staff and not a one has ever been late or left early. The caregivers give me extensive information on what has happened during the day down to the finest detail and I appreciate it.

February 24, 2018

By North Natomas.Denizen

I am a current client of this provider

Make sure you inform HI, of every detail regarding your loved one's care. That let's them know what is important to your loved one and you, and results in a better match between caregiver and care receiver.

February 06, 2018

By Pat Galyean

I am a past client of this provider

I had a bad fall in June of 2017 and needed a great deal of assistance immediately. I had heard good things about HOME INSTEAD so I arranged for their care for me. I can't say enough about how they came through for me with my needs and the companionship they provided me as I struggled with my recovery. I would recommend this company to anyone who needs help. HOME INSTEAD comes through ALL THE WAY! I am better now thanks to your wonderful care. Many cheers from me always. Pat Galyean

October 11, 2017

By babb

I am a past client of this provider

Home Instead provided excellent care for my husband after foot surgery. The care providers were pleasant, helpful and reliable. If needed, we will definitely use them again.

September 21, 2017

By Robert

I am a current client of this provider

Home Instead Senior Care has served me with caregivers for almost eight years. I have been very pleased each and every one of these caregivers. All my contacts with the organization have been most positive.

August 08, 2017

By T Boyle

I am a past client of this provider

From the first phone call, everyone I spoke to or met in person was gracious and caring. They listened to my family's needs and answered all of our questions.

July 08, 2017

By mdow


Home Instead was a godsend for my uncle and for me when he was no longer able to drive and take complete care of himself. I could not provide the level of care he needed and was not able to bring him to live with me. They were the perfect solution for part-time, in-home care, transportation, light housekeeping, meals and simple companionship. He was with Home Instead for 3 years until he was no longer able to live alone. All his care-givers were compassionate and kind, and Home Instead was always responsive and accommodating for all our needs. Sadly, Uncle Jim passed away two days ago. I will always be grateful for the 3 extra years he was able to stay comfortably in the home he had loved for over 30 years. Thank you, Home Instead.

July 07, 2017


I am a current client of this provider

Home Instead has been providing excellent care for my mother for over a year now. From the start, every individual involved in her daily care has been professional, compassionate and committed to providing the best service with an extraordinary personal touch. From the office support to the actual home care, our experience has been nothing but positive and we feel fortunate to have them as part of the family.

October 11, 2016

By Eileen784142

I am a current client of this provider

We have a caregiver coming into the house. We’re happy with it. We’re using Home Instead. It’s very good. I’m satisfied.

July 03, 2016

By Pamela R.688271

I am a past client of this provider

I had a surgery and it required some help to get around. But the caregiver from Home Instead is stellar and absolutely fantastic. Mostly, she’s driving me around, getting me to my physical therapy, helping me with my physical therapy exercises, and making me food.

May 10, 2016


I am a current client of this provider

My mom is not a good fit for a care home, so we have caregivers from Home Instead. The care and services that they are giving is outstanding. They meet every contingency. My mother has a number of issues because she is in a hospice care and suffering from ALS. Their ability to adapt to the changing situation is good because her decline has been pretty steady, and she has a number of medications that have to be applied that the hospice people measure out and the Home Instead people can actually give her. They have to give it according to instructions, which they follow. They cook for my mom and are very flexible with that because my mom’s ability to swallow has deteriorated, so they have gone from the semi-soft diet to a soft diet. It is hard taking care of my mom 24 hours a day. It is not an easy task at this point in time. Her ability to walk has deteriorated to the point where she almost has to be wheeled everywhere. It has been a rough go, but they have been outstanding, and they are very nice people. My mom likes them. There are two different ladies providing help at this point. It works out very nicely, but it is not cheap. The schedule and billing process is OK. They bill every two weeks, and we set it up so it can be taken out of a dedicated account.

December 16, 2015

By Don M.

I am a current client of this provider

Jim is truly outstanding in that he provides me comfort and companionship that I sorely need. He helps me in preparing meals, shopping and taking me to necessary appointments. What truly sets Jim apart is his ability to meet all my caregiver needs.

November 22, 2015

By Anonymous.husband

I am a current client of this provider

Home Instead provides home care for my wife. I have two caregivers and both of them are excellent. They help with toileting, ambulating, transferring, bathing, and dressing. They also help with food preparation and light housekeeping. I am satisfied.

April 16, 2015

By Diane103668950

I am a friend or relative of a resident

Home Instead is OK now, and they sent us someone who is very nice. The caregiver is very respectful and helpful to my husband; that’s why we wanted him.

October 07, 2014

By High Flight

I am a past client of this provider

Before my Father passed away, he was a client of Home Instead in Nevada City, CA. My Father's wish was to remain in his home during his illness and to die at home. With the help of Home Instead we were able to fulfill his wishes. Since my Dad's wife was no longer capable of giving him competent care, Home Instead stepped in to provide competent and caring Caregivers on a 24 hour basis for the last two months of Dad's life. I live in Seattle and could not be with my Dad on a daily or even routine basis, it was a blessing to have Home Instead provide Caregivers for my Dad. For the last week of his life I was able to be with him in addition to having J. from Home Instead assist me with all his caregiving needs. J. was a Godsend. I could not have managed without her. She taught me how to care for his physical needs without causing him further pain. She showed me how to make him more comfortable. She was compassionate and caring and very understanding. I am so grateful that J. from Home Instead was there to help our family at this very difficult time.

September 29, 2014

By Judith34

I am a current client of this provider

Excellent helper and companion. Always cheerful. Can get client to discuss sports, news, family. Does whatever is necessary.

September 22, 2014

By Patricia99268250

I am a current client of this provider

Very happy with Home Instead and the caregivers especially Janet. She goes overboard to please.

September 20, 2014

By Melba3

I am a current client of this provider

Family oriented, kind hearted, caring, joyful, down to earth, very understanding, help with my meds, good driver, good spirit, cook good with the family, encourage me to be positive. Awesome! Fantastic, very giving and sharing with the families. Give lots of water to drink and tea. Healthy foods. Very sweet, cheering and good person. What else can I say? The best caregiver. Pleased and very happy with the care.

September 12, 2014

By Robert98791550

I am a current client of this provider

They have provided caregivers for both me and my wife for more than five years. All caregivers were compassionate, knowlegeable, well-trained, and honest. I'm highly pleased with Home Instead.

September 12, 2014

By Myron1

I am a current client of this provider

Tidy. Excellent grocery shopper. Good cook who is attentive and explains why he's having me do something. Very careful in transferring me. Sensitive.

August 31, 2014

By Carolyn98224350

I am a past client of this provider

She often works beyond the requirements of the job.

August 06, 2014

By Ron31

I am a past client of this provider

I would highly recommend Home Instead Senior Care. My family was blessed to have very caring, compassionate caregivers. I believe it is important to screen a potential caregiver to make sure that person is the right fit for your loved one. Home Instead worked very close with our family to make sure we received the needed care my mother deserved. Again, I would not hesitate using Home Instead Senior Care.

May 15, 2013

By Ava3

I am a current client of this provider

So far it's all been really good with Home Instead. They were quick to find someone for us. We have two different caregivers for my father. They're very good. My father loves them.

February 25, 2012

By Honestly

I am a past client of this provider

The only caregiver sent was not only untrained for caregiving (she shared that her only experience was selling wheelchairs) but she needed the money so took a personal care position. She was with us for 2 weeks, after day 2 we knew she would not be a good match, my numerous calls to get a replacement were ignored. A person cannot do a good job if continually worried about getting water on themselves when giving a shower or helping a patient with their balance if they wear inappropriate clothing/shoes = highheeled boots,low cut/reviling tops, and fancy skirts. One day my husband and I saw her washing dishes in water with food floating in - frankly it looked like the garbage disposal backed up Since kitchen hygene is a major issue with us - we believe the looks on our face told her we would not want her back again. Since the office was closed we figured we'd wait until the next morning to call the case manager & give one last chance to change the caregiver to someone with professional knowledge/experience However to my surprise later that night, without so much as asking to hear our side of the events - which would have included our previous requests for a different caregiver - we were received a call informing us we were no longer able to receive services due to the caregiver's lies..Apparently she called Home Instead and told them we asked her to work directly for us. OMG the mere thought of her washing dishes in garbage turns our face green & turns our stomaches.. What a joke- we were NEVER giving a chance to explain what occurred from our standpoint, nor was she trained in caregiving nor dressed appropriately to perform her duties, nor remind the case manager that on day 3 we called & asked for a replacement - the fact she would not work out was completely obviously by day 2, yet we were dropped - although the company's written rules state a client will not be discriminated against for complaining (asking for another caregiver) yet that is just what happened. FYI - apparently only staff can contact the case manager after hours, thus our receiving a call at 9 pm that night from the case manager. Some much for non-discrimination or fair judgement. Their decision wasnt even based on their knowing the caregiver longer than us - unless the fact she started the day before she came to my home as sufficient time to make a character judgement?

Provider Response

Thank you for reviewing us. Please know that we take your experience with us very seriously, and feedback like this helps us better identify opportunities for improvement. Your feedback has been forwarded onto our management team for review. Please contact us if there is anything we can do.

August 31, 2011

By eldercaredoc


The staff they provide are very unreliable, not professional and lack the necessary skills to provide quality in home care to families in need.

Provider Response

Thank you for reviewing us. Please know that we take your experience with us very seriously, and feedback like this helps us better identify opportunities for improvement. Your feedback has been forwarded onto our management team for review. Please contact us if there is anything we can do.
See all Home Care reviews (49) See fewer reviews
Get Costs

About Home Instead - Rancho Cordova, CA


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Get Costs

Photos of Home Instead - Rancho Cordova, CA

Get Costs

Services and Amenities of Home Instead - Rancho Cordova, CA

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
Get Costs
Get Costs

Get Costs

Home Instead - Rancho Cordova, CA

  • By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.