Home Instead - La Mesa, CA

Offers Home Care

31 Reviews

2019, 2021

5360 Jackson Dr, Suite 120

La Mesa

91942

Home Instead - La Mesa, CA

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5.0 31

Grami 2023-04-23 Home Instead has had quality caregivers and they support their own staff. They go out of their way to make sure my mom is happy with the care she’s getting. A bonus my mom can be difficult and on occasion has liked the personality of a care giver and Home Instead was very professional in handling the situation, bottom line not all people are a great match so it can make it awkward but they handled it wonderfully and right now my mom has 3 different staff and looks forward to when there at her house it keeps her busy and gives her different people to talk too. I would recommend Home Instead to anyone that want quality care for a loved one. Deena Stevens I am a current client of this provider

5 5 1

Carlee 2022-05-26 Home Instead is very responsive to requests and does an excellent job matching caregivers to their clients. They take an interest in client needs and go above to insure client satisfaction. I am a current client of this provider

5 5 1

catherine-ted 2022-05-25 The is an incredibly responsive agency. They do their utmost to make sure their caregivers are a good "fit" for our needs. My husband, who has advanced Parkinson's, requires full assistance in his activities of daily living. The staff always arrives on time. As I retired social worker I know how difficult it is to find good caregivers. I would highly recommend Home Instead to other families who are doing their utmost to keep their loved ones at home. I am a current client of this provider

5 5 1

PMW 2020-07-30 This is the 3rd caregiving company we have worked with over the past year and is definitely the best. Mom has caregivers 4 hours twice a day to help with personal care, physical therapy, making meals, and ambulation. They seem to be an organized office with dedicated staff that cover specific critical areas (e.g., HR, staffing, billing, etc). There is a significant focus on education and training of caregivers for caregiving activities as well as medical knowledge for commonly encountered diseases of the elderly. They work hard to match caregivers to the medical and physical needs of the client as well as personality fit. When a new caregiver is assigned, they always shadow another caregiver so there is at least some introductory crossover. There have been very few issues but when they happen, they are addressed very quickly and compassionately. I am a current client of this provider

5 5 1

Jfar007 2020-07-28 I would hire them all the time but for me the cost is prohibitive. Its so much better than scrambling around trying to make sure the care situation is covered so I can work. I had a grant that covered 60 hours and I was really bummed when the hours were used up. I am a past client of this provider

5 5 1

kstoddard 2020-07-21 As a personal caregiver to my friend of the past 5 years, I suffered a personal injury that required Immediate help for my friend. home instead stepped in and didn’t miss a beat! Always punctual and Always cover a shift that we need covered Professional and never let us down home instead is amazing! Other

5 5 1

lcasa 2020-02-25 Home Instead takes wonderful care of my parents Their caregivers are exceptional, compassionate and well trained. Office staff is prompt, responsive and so helpful. I have used other agencies over the past six years and Home Instead by far the best. I never hesitate to recommend them to anyone who asks. My parents are safely cared for and I’m so thankful to have found them! I am a current client of this provider

5 5 1

mccaffery 2020-02-20 homeinstead has been a lifesaver for me. I c an count on them not only being here on scheduled days they are willing to cover days that I might need extra help. My dad's reg caregiver is great she is not only professional she is also great w/ my dad. Without their willingness to work w/ my work schedule I don't know how I could continue working. from the owner, office staff, caregivers I have received excellence service I am a current client of this provider

5 5 1

Marianne Montello 2018-11-06 I am bed bound and have severe rheumatoid arthritis,so I require help with a bed bath as well as various other personal care. My care giver is fabulous and I look forward to his visits! He is reliable and almost always on time. If there is a delay in his arrival I always am notified in advance! I truly look forward to spending time with this friendly and caring individual and highly recommend him to anyone seeking a care giver. I am a current client of this provider

5 5 1

Pamela J. 2018-09-26 I had a stroke about 17 years ago. It did enough damage to leave me semi-paralyzed. It affected my brain and left me with my left arm unable to move permanently. It was a scary time of my life and thoughts of how I was going to manage my life and try to live as 'normal' as possible seemed almost impossible. Fortunately, someone suggested Home Instead as an option to help me with what people take for granted everyday. They have given me a major part of my life back. My current care-giver is wonderful, professional, and completely understanding and attentive to my needs. Steve and Leslie (owners) have always been there and without them, I don't know what my life would look like-not the same for sure. I have been with them almost from the beginning of my disability. I am extremely indebted. Thank you Home Instead! I am a current client of this provider

5 5 1

Sandra DE. 2018-09-13 The staff chosen to care for our parents are hand picked by the Owner after a thorough interview with us. Not only do they have the skills we are in need of, they also are a good fit for us personally. The team at Home Instead are professional and reliable! I am a current client of this provider

5 5 1

Adrienne S. 2018-02-23 The caregivers that are sent are very well trained and consistently great. The staff at the office are friendly and very competent. They understand and handle insurance requirements. Schedule adjustments and other questions or needs are handled promptly. I have nothing but good things to say about the company. I am a current client of this provider

5 5 1

Paul V 2017-11-06 When my mother's needs exceeded the care that my wife and I could provide, I utilized Home Instead Senior Care - La Mesa to help us. What a blessing they were. They helped us in so many ways to make mom comfortable. The staff was completely reliable, friendly and skilled. I have since recommended them to help a friend with the care of his parents and he had the same experience. I highly recommend them. I am a past client of this provider

5 5 1

Elizabeth Anderson 2015-12-30 This was a life saver for me and for my daughter. The services provided was excellent food preparation and cleaning. Service at all times to let me remain in my home and go on with all normal living while watching out for all dangers to me. Very very good. I am a current client of this provider

5 5 1

F. Harris 2015-10-27 The woman in the office has always helped me every time I had to reschedule my caregiver. I have always felt important when I contact the office. I am a current client of this provider

5 5 1

Vernalle 2015-09-17 We hired Home Instead Senior Care because they seemed like they're very interested, it was a small group -- like a mom and pop organization -- and the money aspect as well. They're very caring, and they seemed to love my father. It's not just some formal thing they do. They tend to spoil him. We've been using them for about a year now. Their work ethics are excellent, and I have no problem with scheduling and billing. We haven't had any trouble with them at all. I am a current client of this provider

5 5 1

Pamela36 2015-07-31 We receive home care services from Home Instead. We have been using their La Mesa branch for about 14 years now. They have been friendly and extremely accommodating. The people from this branch are very nice and professional. I am a current client of this provider

5 5 1

John113198950 2015-06-30 I would say that Home Instead provides a wonderful caregiver. I have been associated with this agency for 10 years now. You guys are the best and the greatest! I am a current client of this provider

5 5 1

James113088950 2015-06-29 Home Instead helps my wife Betty with her daily routine. The service this agency provides has been reliable. The caregiver has a helpful attitude too. We are happy with the service. I am a current client of this provider

5 5 1

Norma20 2015-06-29 I am currently using Home Instead. So far, the caregivers have been very interested and concerned. They are also very polite and friendly. Excellent job Home Instead! I am a current client of this provider

5 5 1

Mary Jo Rudolph 2015-06-18 Caregivers are so helpful don't know how I could stay home if I didn't have Home Instead. I am a current client of this provider

5 5 1

Dick Mallow 2015-06-15 Pleased and happy with caregiver; couldn't get along without her. I am a current client of this provider

5 5 1

Vince Landis 2015-03-20 Billing is accurate and understandable. Any dissatisfaction with a caregiver she is replaced (rare but much appreciated). Qualified, prompt, and caring. I am a current client of this provider

5 5 1

Phyllis34 2014-09-29 I wouldn’t trade my girl. I am a current client of this provider

5 5 1

Carol99539950 2014-09-29 Yolanda and Kriste are so awesome and helpful in every way. God bless you all at Home Instead. I am a current client of this provider

5 5 1

Paula32 2014-09-22 We are very happy with out caregiver and your company's services. I am a current client of this provider

5 5 1

Madge2 2014-09-21 Have been so happy with the services that I receive from Home Instead for 9 yrs. now. I am a current client of this provider

5 5 1

Ms Buggs 2014-09-12 Home Instead is really great! Telephone greetings are always a joy. Caregivers are good. I am a current client of this provider

5 5 1

Odessah 2014-09-12 Very happy to have the help from Home Instead. They have a group of wonderful people. I am a past client of this provider

5 5 1

Dorothea1 2014-09-12 I am extremely happy and satisfied with the services I have received. I am a current client of this provider

5 5 1

Jacqueline11 2014-08-18 Caregivers from Home Instead have very comfortable attitudes. They are always pleasant to have aroiund. I am a current client of this provider

5 5 1

Call (800) 973-1841

2019, 2021

Home Instead - La Mesa, CA (800) 973-1841

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Reviews of Home Instead - La Mesa, CA

31 Reviews Write a review

Home Care Reviews for Home Instead - La Mesa, CA

April 23, 2023

By Grami

I am a current client of this provider

Home Instead has had quality caregivers and they support their own staff. They go out of their way to make sure my mom is happy with the care she’s getting. A bonus my mom can be difficult and on occasion has liked the personality of a care giver and Home Instead was very professional in handling the situation, bottom line not all people are a great match so it can make it awkward but they handled it wonderfully and right now my mom has 3 different staff and looks forward to when there at her house it keeps her busy and gives her different people to talk too. I would recommend Home Instead to anyone that want quality care for a loved one. Deena Stevens

Provider Response

Thank you for the kind words of recommendation. We truly love what we do and making the right Care Pro match with our clients is so important. When it does not work, we do make the change so everyone is comfortable. It is an honor to help you care for your Mom.

May 26, 2022

By Carlee

I am a current client of this provider

Home Instead is very responsive to requests and does an excellent job matching caregivers to their clients. They take an interest in client needs and go above to insure client satisfaction.

May 25, 2022

By catherine-ted

I am a current client of this provider

The is an incredibly responsive agency. They do their utmost to make sure their caregivers are a good "fit" for our needs. My husband, who has advanced Parkinson's, requires full assistance in his activities of daily living. The staff always arrives on time. As I retired social worker I know how difficult it is to find good caregivers. I would highly recommend Home Instead to other families who are doing their utmost to keep their loved ones at home.

Provider Response

Thank you Catherine! We are very happy to help support you as you take the most amazing car of your husband yourself. You also are so easy to work with and communicate with as well. We really appreciate working with you and your husband too!

July 30, 2020

By PMW

I am a current client of this provider

This is the 3rd caregiving company we have worked with over the past year and is definitely the best. Mom has caregivers 4 hours twice a day to help with personal care, physical therapy, making meals, and ambulation. They seem to be an organized office with dedicated staff that cover specific critical areas (e.g., HR, staffing, billing, etc). There is a significant focus on education and training of caregivers for caregiving activities as well as medical knowledge for commonly encountered diseases of the elderly. They work hard to match caregivers to the medical and physical needs of the client as well as personality fit. When a new caregiver is assigned, they always shadow another caregiver so there is at least some introductory crossover. There have been very few issues but when they happen, they are addressed very quickly and compassionately.

Provider Response

Thank you so much for this wonderful review. Our team is so proud that their hard work translates into happy clients and family members. Reading this just affirms why we love doing what we do. Thank for the honor of allowing us to help you care for your Mom.

July 28, 2020

By Jfar007

I am a past client of this provider

I would hire them all the time but for me the cost is prohibitive. Its so much better than scrambling around trying to make sure the care situation is covered so I can work. I had a grant that covered 60 hours and I was really bummed when the hours were used up.

July 21, 2020

By kstoddard

Other

As a personal caregiver to my friend of the past 5 years, I suffered a personal injury that required Immediate help for my friend. home instead stepped in and didn’t miss a beat! Always punctual and Always cover a shift that we need covered Professional and never let us down home instead is amazing!

Provider Response

Thank you so much for the wonderful review and kind words. You are definitely a blessing to us as well with all the support you give our CAREGivers. We really appreciate the opportunity to work with you, the client and her family. It is an honor.

February 25, 2020

By lcasa

I am a current client of this provider

Home Instead takes wonderful care of my parents Their caregivers are exceptional, compassionate and well trained. Office staff is prompt, responsive and so helpful. I have used other agencies over the past six years and Home Instead by far the best. I never hesitate to recommend them to anyone who asks. My parents are safely cared for and I’m so thankful to have found them!

Provider Response

Thank you so much for the wonderful review. We love what we do. Our staff is so pleased that you are happy with the care. It is always an honor to be able to care for your parent's and to help alleviate a portion of your worries. Thank you for recommending us as well to help others find the right care for them or their loved ones.

February 20, 2020

By mccaffery

I am a current client of this provider

homeinstead has been a lifesaver for me. I c an count on them not only being here on scheduled days they are willing to cover days that I might need extra help. My dad's reg caregiver is great she is not only professional she is also great w/ my dad. Without their willingness to work w/ my work schedule I don't know how I could continue working. from the owner, office staff, caregivers I have received excellence service

November 06, 2018

By Marianne Montello

I am a current client of this provider

I am bed bound and have severe rheumatoid arthritis,so I require help with a bed bath as well as various other personal care. My care giver is fabulous and I look forward to his visits! He is reliable and almost always on time. If there is a delay in his arrival I always am notified in advance! I truly look forward to spending time with this friendly and caring individual and highly recommend him to anyone seeking a care giver.

September 26, 2018

By Pamela J.

I am a current client of this provider

I had a stroke about 17 years ago. It did enough damage to leave me semi-paralyzed. It affected my brain and left me with my left arm unable to move permanently. It was a scary time of my life and thoughts of how I was going to manage my life and try to live as 'normal' as possible seemed almost impossible. Fortunately, someone suggested Home Instead as an option to help me with what people take for granted everyday. They have given me a major part of my life back. My current care-giver is wonderful, professional, and completely understanding and attentive to my needs. Steve and Leslie (owners) have always been there and without them, I don't know what my life would look like-not the same for sure. I have been with them almost from the beginning of my disability. I am extremely indebted. Thank you Home Instead!

September 13, 2018

By Sandra DE.

I am a current client of this provider

The staff chosen to care for our parents are hand picked by the Owner after a thorough interview with us. Not only do they have the skills we are in need of, they also are a good fit for us personally. The team at Home Instead are professional and reliable!

February 23, 2018

By Adrienne S.

I am a current client of this provider

The caregivers that are sent are very well trained and consistently great. The staff at the office are friendly and very competent. They understand and handle insurance requirements. Schedule adjustments and other questions or needs are handled promptly. I have nothing but good things to say about the company.

November 06, 2017

By Paul V

I am a past client of this provider

When my mother's needs exceeded the care that my wife and I could provide, I utilized Home Instead Senior Care - La Mesa to help us. What a blessing they were. They helped us in so many ways to make mom comfortable. The staff was completely reliable, friendly and skilled. I have since recommended them to help a friend with the care of his parents and he had the same experience. I highly recommend them.

December 30, 2015

By Elizabeth Anderson

I am a current client of this provider

This was a life saver for me and for my daughter. The services provided was excellent food preparation and cleaning. Service at all times to let me remain in my home and go on with all normal living while watching out for all dangers to me. Very very good.

October 27, 2015

By F. Harris

I am a current client of this provider

The woman in the office has always helped me every time I had to reschedule my caregiver. I have always felt important when I contact the office.

September 17, 2015

By Vernalle

I am a current client of this provider

We hired Home Instead Senior Care because they seemed like they're very interested, it was a small group -- like a mom and pop organization -- and the money aspect as well. They're very caring, and they seemed to love my father. It's not just some formal thing they do. They tend to spoil him. We've been using them for about a year now. Their work ethics are excellent, and I have no problem with scheduling and billing. We haven't had any trouble with them at all.

July 31, 2015

By Pamela36

I am a current client of this provider

We receive home care services from Home Instead. We have been using their La Mesa branch for about 14 years now. They have been friendly and extremely accommodating. The people from this branch are very nice and professional.

June 30, 2015

By John113198950

I am a current client of this provider

I would say that Home Instead provides a wonderful caregiver. I have been associated with this agency for 10 years now. You guys are the best and the greatest!

June 29, 2015

By James113088950

I am a current client of this provider

Home Instead helps my wife Betty with her daily routine. The service this agency provides has been reliable. The caregiver has a helpful attitude too. We are happy with the service.

June 29, 2015

By Norma20

I am a current client of this provider

I am currently using Home Instead. So far, the caregivers have been very interested and concerned. They are also very polite and friendly. Excellent job Home Instead!

June 18, 2015

By Mary Jo Rudolph

I am a current client of this provider

Caregivers are so helpful don't know how I could stay home if I didn't have Home Instead.

June 15, 2015

By Dick Mallow

I am a current client of this provider

Pleased and happy with caregiver; couldn't get along without her.

March 20, 2015

By Vince Landis

I am a current client of this provider

Billing is accurate and understandable. Any dissatisfaction with a caregiver she is replaced (rare but much appreciated). Qualified, prompt, and caring.

September 29, 2014

By Phyllis34

I am a current client of this provider

I wouldn’t trade my girl.

September 29, 2014

By Carol99539950

I am a current client of this provider

Yolanda and Kriste are so awesome and helpful in every way. God bless you all at Home Instead.

September 22, 2014

By Paula32

I am a current client of this provider

We are very happy with out caregiver and your company's services.

September 21, 2014

By Madge2

I am a current client of this provider

Have been so happy with the services that I receive from Home Instead for 9 yrs. now.

September 12, 2014

By Ms Buggs

I am a current client of this provider

Home Instead is really great! Telephone greetings are always a joy. Caregivers are good.

September 12, 2014

By Odessah

I am a past client of this provider

Very happy to have the help from Home Instead. They have a group of wonderful people.

September 12, 2014

By Dorothea1

I am a current client of this provider

I am extremely happy and satisfied with the services I have received.

August 18, 2014

By Jacqueline11

I am a current client of this provider

Caregivers from Home Instead have very comfortable attitudes. They are always pleasant to have aroiund.

See all Home Care reviews (31)

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About Home Instead - La Mesa, CA in La Mesa, California

Caring for seniors while helping them maintain a home-based lifestyle has been Home Instead Seniors Cares mission from the very begining.

Whether you are looking for someone to help an aging parent a few hours a week, or need more comprehensive 24-hour assistance, our staff of trained and thoroughly screened CAREGivers can help.

Our flexible companionship and non-medical home care services can be arranged to suit each clients needs. Our services can include meal preparation, light housekeeping, medication reminders, personal care, bathing assistance and escort to appointments.

The training for our CAREGivers is one of the most comprehensive in the industry, including Alzheimer's and Dementia Care.

Our services can be arranged for as little as three hours per visit with a minimum of one visit per week, up to 24/hr a day for care. Our care is available seven days a week, including holidays. We pay very special attention to matching our CAREGivers with our clients to achieve the utmost compatibility.

Let us help you today. Because to us, it's personal.

Each Home Instead franchise office is independently owned and operated.

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Services and Amenities of Home Instead - La Mesa, CA in La Mesa, California

Agency Type

Full Service Agency
Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

Companion Care
Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

Transportation: Yes
Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance

Screening

In Person Interviews
Reference Checks
Driving Record Check
Residency Confirmation
Drug Screening

Training

Continual Training

Training Areas

Family Communication
Transition Issues
Memory Care Training
Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

Payroll Provided For Caregivers

Bonded/insured

Bonded And Insured

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2019, 2021

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