Provider Response
Ralph, Thank you for your feedback. We are so pleased to hear that you are having a wonderful experience with our services. It is our hope to continue to provide your mother with the best care. Have a great day!!
April 17, 2023
Provider Response
Ralph, Thank you for your feedback. We are so pleased to hear that you are having a wonderful experience with our services. It is our hope to continue to provide your mother with the best care. Have a great day!!
March 13, 2023
Provider Response
Ronda, I am sorry you were not happy with the first caregiver that you had. I think since this review we have solved the issue and were able to send caregivers that met your needs. Since we last visited with you the caregivers had your house clean and food was put away properly. The caregivers were getting you showered at each shift, and you were happy with the way things were getting done. We appreciate the feedback it helps us to better understand what your needs are. Thank you again and we hope you have a good day.
March 13, 2023
Provider Response
Roger, thank you for taking the time to provide feedback on our services. I am happy that the caregivers can be there for Sue so that you can get out for the day! It's nice to hear that they are reliable and help with Sue's needs. Thank you and have a wonderful day!
February 09, 2023
Provider Response
We appreciate your feedback, Shirley. Thank you for your kind words. We will continue to work hard to keep a positive experience for you.
January 13, 2023
Provider Response
Michael, Thank you for your feedback. I am so pleased to hear that you are having a wonderful experience with our services. It is our hope to continue to provide you with the best care. Have a great day.
January 13, 2023
Provider Response
Thank you for your feedback, Louise. We are so grateful you took the time to share your experience. We love hearing when we have made a good client/caregiver match!
December 28, 2022
November 14, 2022
Provider Response
Thank you for taking the time to provide feedback. We are so happy to hear you have been pleased with the Caregivers that we have sent in to assist you.
November 14, 2022
Provider Response
Thank you for taking time to share your experience with us Juliana. We are so pleased to hear that your Caregivers are doing a great job for you. We will pass along your feedback.
November 14, 2022
Provider Response
Thanks so much for sharing your experience with us Carol. We want you to feel comfortable sharing these observations with us so we can provide positive in-home care for you. I'm so sorry to hear that the services provided by our team fell short of your expectations. Thank you for giving us a chance to make things right. We're using your feedback to provide additional training to the Caregivers.
October 26, 2022
Provider Response
We are so happy to hear that you had a positive experience with our agency. Thank you for your feedback and I hope we can continue to provide you with great client care.
September 28, 2022
Provider Response
Abby, Thank you for your feedback. I am so pleased to hear that you are having such a wonderful experience with our services. I am happy that our caregiver has been able to be with your mother to keep her safe. It is our hope to continue to provide your mother with the best care she needs. Have a great day.
September 16, 2022
Provider Response
Nancy, Thank you for taking the time to provide your feedback on our services. I am pleased to hear that we have been able to meet your specific needs. I hope we can continue to accommodate you with great care. Have a wonderful day.
August 10, 2022
Provider Response
Dear Anonymouse_6391, Thank you for the great review. We are so happy that we have been able to provide great caregivers who can take you to your appointments and other errands. Hope we can continue to provide you with good transportation services. Warm regards
July 14, 2022
Provider Response
Bill thank you for your feedback on our services. I am pleased to hear that the caregivers we sent to you provided you with such great care. Hope we can continue to provide great service for you. Have a wonderful weekend.
July 14, 2022
Provider Response
Thank you for taking the time to provide feedback on the service you are receiving. We are so happy to hear that you are having a positive experience with the Caregivers coming in to help you.
April 19, 2022
Provider Response
Thank you so much for your kind words. We agree, Pamela is truly a gem to have on our team! We will pass along your great feedback. We are so happy to hear that your family is having a positive in-home care experience.
March 24, 2022
Provider Response
We appreciate you taking time out to provide this feedback Jo. Our top priority is making you feel comfortable and safe! We will pass this information along to the Caregivers that assisted you. Thank you for allowing us to provide care for you.
February 23, 2022
Provider Response
We are glad to hear our Caregiver's have been helpful to you Richard. Thank you for taking time to pass along your positive feedback.
February 17, 2022
Provider Response
Thank you for sharing your experience with us Mara. We are happy to hear that the onboarding and scheduling process has been smooth.
February 09, 2022
Provider Response
Thank you for taking time to provide us with your feedback Esther! Sorry to hear you are not able to drive any longer. We are definitely happy to help. So glad to hear the Caregiver's have been timely and making your experience with us a positive one.
January 24, 2022
Provider Response
Thank you for taking time to give us your feedback Paul. It is great to hear that the Caregivers provided you with some Companionship. When the time comes and you feel you need someone to be there for you for some additional hours, let us know and we are happy to help!
December 30, 2021
Provider Response
Thank you for taking the time to share this feedback with us Annette. We will share this with the Caregivers that have been assisting you to let them know to keep up the amazing work!
December 21, 2021
Provider Response
We really appreciate you taking time out to share your experience with us Dan. We agree your Caregiver is great at getting the job done! We count ourselves lucky for clients like you who are truly satisfied with our services.
November 23, 2021
October 22, 2021
Provider Response
Your feedback is much appreciated Regina! We are glad you had a positive experience with our Caregivers and hope to work with you again soon.
September 25, 2021
Provider Response
Thank you for your wonderful feedback! It was an honor to care for your Mom. I know many of the Caregivers that worked with her truly enjoyed their time with her. She is a special lady.
July 16, 2021
June 29, 2021
Provider Response
Thank you for taking the time out to share this wonderful feedback Eileen. I am so happy to hear that you have had a positive experience with HomeLife and the Caregivers that have had the flexibility to accommodate your transportation needs. We look forward to continuing this positive relationship with you!
June 23, 2021
Provider Response
Thank you for your feedback Connie. We really appreciate you allowing us to come into your home, to assist you with your personal care needs. I am happy to hear that the Caregiver came in and completed everything you requested. We look forward to providing care for you soon.
April 27, 2021
Provider Response
Thank you so much for your kind words, Mario. We really appreciate you taking the time out to give us this feedback! It is an honor to care for you!
January 27, 2021
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Provider Response
Frank, I was recently analyzing some of our past reviews, and I came across your feedback and noticed that we failed to acknowledge your review in timely manner. We truly appreciate the assessment you provided, and I was sorry to read that you had a frustrating experience with some of our Caregivers that visited your home. As you may have seen from some of our other reviews, your situation is the exception and far from our usual high standards. We strive to make every client experience enjoyable, and I am very sorry we were not able to meet your expectations. This makes us even more aware to make sure these issues are taken seriously, so we can use these incidents as coachable moments for our Caregivers. We do thank you for using our in-home services in the past and wish you nothing but the best. Sophia Cronk, Client Care Director
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HomeLife Senior Care is an award winning, licensed, non-medical home care agency in Brentwood, serving the East Bay Area. We create a personalized and affordable plan for you and your loved ones. Services are available 7 days a week and can range from a few hours a day to 24/7 live-in care.
AT HOME AND INDEPENDENT Our caring service allows our elderly clients to maintain as much independence as possible by providing the appropriate in-home assistance and companionship, lifting the spirits of both the elderly and the family, providing them with peace of mind. OUR CAREGIVERS & TRAINING PROGRAM MAKE US UNIQUE Our caregivers are trained, highly qualified and carefully selected individuals who are dependable and exceptionally caring of others. We look for compassionate, honest people and assist them in becoming the best in the home care industry.. Our caregivers receive continuous training through our one-of-a-kind curriculum, guaranteeing that HomeLife Senior Care's caregivers remain the bar-setting home care professionals in our community. COVID-19 CONCERNS, OUR SERVICES INCLUDE: