BrightStar Care Hot Springs/Benton

Offers Home Care

41 Reviews
Call (800) 973-1841
BrightStar Care Hot Springs/Benton (800) 973-1841
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Reviews of BrightStar Care Hot Springs/Benton

41 Reviews Write a review

Home Care Reviews for BrightStar Care Hot Springs/Benton

September 11, 2020

By HSP-Michelle H_1

I am a current client of this provider

It helps me function everyday and gives me a good start to my day. I like that they are always on time and I can call anytime to get answers to my questions.

September 11, 2020

By Mark S_5

I am a current client of this provider

They help the most in taking care of Stephen's daily needs. The company needs to have better communication with me on our caregiver.

August 25, 2020

By Debbie B_7

I am a current client of this provider

When they're there, I know that they are there to help me with her. They need more help! They need to make sure that their shifts are covered.

August 10, 2020

By Anonymous_3986

I am a current client of this provider

They've helped him to be able to stay at home while I work. They're doing a good job. They take good care of him and they do everything that he asks them.

July 13, 2020

By John "Mark" P

I am a current client of this provider

The most helpful part is the caregiver does what I need. I like the caregiver that I have.

June 09, 2020

By Annie B_1

I am a current client of this provider

They just give additional help to me. I like the way that they handle things and how thorough they are. They send you reminders to help as well.

May 20, 2020

By Lavern B

I am a past client of this provider

It was difficult for me to take him to the store and I didn't want to leave him sitting at the door, so they helped me a lot. They always offered to do things extra for me.

May 13, 2020

By Jackie S_14

I am a current client of this provider

They are attending to my needs. If I need something, they get it for me. They give me a shower. They always have me covered. They have good aides.

April 17, 2020

By Mark S_20

I am a current client of this provider

They did the best they could. They were just providing personal care services after a hospitalization. They could have maybe just a little bit easier process, maybe an online process.

February 21, 2020

By HSB-Richard "Rico" H

I am a current client of this provider

There is no confusion about what needs to be done. They are really nice people. They do what they need to do when they come in.

January 23, 2020

By Peggy M

I am a current client of this provider

I probably wouldn't be here without them. They have become my best friends. They are fair and they have compassion.

December 20, 2019

By Barbara V_5

I am a current client of this provider

They provide my medications. They come here and check on me. They are reliable. They are here when I need them.

November 19, 2019

By Lavoris M

I am a current client of this provider

They help me with everything around the house. They are always here on time. The people are nice.

November 11, 2019

By Jackie S_2

I am a current client of this provider

They help me by keeping the aides out here to get through the day and night. They keep me covered, and they get pretty good people out here.

September 20, 2019

By HSP-Kevin M

I am a past client of this provider

They helped me build confidence because it was the first time I was out by myself. The caregiver was on time and was very helpful for me.

September 11, 2019

By Margurite _2

I am a current client of this provider

She doesn't own a car or have a driver's license. She cannot get groceries or go to the doctor without the services. I am far away from my mother, and it is nice to know that she has dependable care. I can always reach somebody.

August 07, 2019

By Idola D

I am a current client of this provider

I do not have to take off of work as much, and it is less stressful. It is convenient, and they work with my schedule. I enjoy the time management.

June 24, 2019

By Tacharia

I am a current client of this provider

I don't have to worry about the services being provided or worry about the things that need to be done. They could give a little more information about their clients' needs to the caregivers.

June 11, 2019

By Patricia L_1

I am a past client of this provider

The caregivers were trained and knew what they were doing. I got along with them. They were more like family members instead of just strangers. I liked that they communicated very well because they kept us in the loop. If we were not happy with a caregiver, they changed them.

April 03, 2019

By Cecelia G

I am a current client of this provider

My mom has dementia, so when somebody from BrightStar Care comes, they look after her. Sometimes they fix her something to eat. It gives me relief. It allows me to get out a little bit by having someone I can call and schedule.

April 02, 2019

By Janet K_3

I am a current client of this provider

I wish I had them more days. I know they are there if I have a problem getting somebody to watch my husband or my mom. We only had one problem where one of the girls didn't show up that day. I've only used them 3 times, and one time they could not get anybody to come out. The girls that were here were very nice. My husband doesn't have to do anything without them. I use them for the times when I have to go do something on my own, but I don't use them on a daily basis.

March 12, 2019

By Joyce _1

I am a past client of this provider

They helped with the things my mom couldn't do. They helped him in the shower and helped him get up as well. They are very caring and very flexible. Anytime that we needed them, they were there.

January 07, 2019

By LB _1

I am a current client of this provider

They have helped me by transportation and meal prep. I would like to see a consistency of caregivers.

December 15, 2018

By Anne C_4

I am a current client of this provider

The impact in his life is good, and it's good for me to be able to get out. He looks forward to seeing his caregiver. We have been very satisfied so far.

November 20, 2018

By Ruby C

I am a current client of this provider

Having a caregiver as a companion has helped the most. BrightStar Care takes good care of their clients.

November 06, 2018

By Robert R_26

I am a current client of this provider

I need to have more trained caregivers come for me. Also, the office staff needs to be aware of what is going on. The company has a shortage of caregivers.

July 19, 2018

By Bonnie B_2

I am a current client of this provider

It is average. They got good workers to show up on time. They just don't call when someone else is coming out. When the worker won't show up, they need to call the client and let them know they are sending someone else out.

June 15, 2018

By Angela R

I am a current client of this provider

They're qualified so they're a big help to her care. We haven't been with them that long and it's been good, although we could some more continuity with the caregivers. We have the same caregiver for the morning, but we need to get the same ones for the evening.

June 12, 2018

By Anonymous

I am a current client of this provider

I just asked the agency to get my loved one out of the house, but the caregiver wouldn't interact with my loved one very much. I've asked the agency to do specific things for my loved one, but they don't do those things. I don't think I will be using the services for much longer.

March 05, 2018

By Anonymous

I am a current client of this provider

I really like how friendly the caregivers are. I have no problems with them. They have made life easier for me because they help me in the morning getting ready by getting me bathed and fed.

January 29, 2018

By Carla M

I am a current client of this provider

I used them for ten days, and the caregivers only showed up on time twice. I did not have a good experience. They would show up at least an hour late on several occasions. It took me a full week to get someone there to show up on time for my mother, so I didn't keep them for very long. They need to show up on time. I interviewed for an hour with a nurse and told them exactly what I wanted, and they told me that they would match my mother with someone who had similar qualities with her. The caregiver they sent didn't know how to cook, clean, or talk to my mother.

December 13, 2017

By Jacqueline F

I am a past client of this provider

BrightStar Care needs to keep up with their paperwork. BrightStar Care made my life easier and did a wonderful job when they showed up.

November 02, 2017

By Neita R

I am a current client of this provider

I have not been able to get the same people from BrightStar Care. It has been a rat race for me to train each caregiver.
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About BrightStar Care Hot Springs/Benton

BrightStar Care Hot Springs/Benton is an in-home care provider serving Hot Springs, Arkansas and the surrounding area. BrightStar Care Hot Springs/Benton offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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