Home Care Assistance Huntsville Hampton Cove, AL

Offers Home Care

59 Reviews
Call (800) 973-1841
Home Care Assistance Huntsville (800) 973-1841
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Reviews of Home Care Assistance Huntsville

59 Reviews Write a review

Home Care Reviews for Home Care Assistance Huntsville

November 05, 2020

By Darren H

I am a past client of this provider

They provided really good services for me. The workers were really great and nice to me. They were close to home and pretty quick when they came out to assess what was needed.

October 29, 2020

By Berti E

I am a past client of this provider

The most helpful part of the services was the people that came and cared for my mom. The agency was here when I needed them.

October 06, 2020

By Barbara L_31

I am a current client of this provider

It gives me a little break from the care. I like the convenience, it gives me some relief.

September 14, 2020

By Delores "Dee" M

I am a past client of this provider

I think they needed to stay off the telephone. They kept looking at their phones. I like the way they communicated with Dee and I.

September 04, 2020

By Herbert B_5

I am a past client of this provider

The caregiver helped me organize my pantry. She was always right on time. Everything was organized.

August 13, 2020

By Junior P

I am a past client of this provider

They didn't spend many nights, but they were good with us. The last one was a man. I would suggest them to provide the caregivers with gloves.

August 06, 2020

By Betty P_10

I am a current client of this provider

The client is joyful, happy and engaged. We are just appreciative. They are really crystal clear on communication. They help by being involved in the situation.

July 20, 2020

By Shirley B_19

I am a past client of this provider

Because of their assistance she was able to stay at home. I thought the agency was very knowledgeable about what insurance would pay or what we would pay for out of pocket. They were able to provide my mother with physical therapy.

July 14, 2020

By Frances G_2

I am a current client of this provider

Just be there with my mother, so I could have time to do the things that I need to do. Kelsey is good to communciate with me about everything and the caregivers have been wonderful.

July 08, 2020

By Shirley C_10

I am a current client of this provider

They have made it possible for me to continue with life. They are very responsive and the owner visited with us and tried to understand us.

June 12, 2020

By John "Roy" L

I am a current client of this provider

I have a pretty good rapport with them and they give the care very well. I think that possibly if the person needed the care, they would be hesitant about giving the care. I am hesitant about telling them about the care because they do not seem to have what he needs.

June 04, 2020

By Elizabeth "Betty" S_2

I am a past client of this provider

The situation was hard. The friendliness, demeanor, and care that they shared was the most helpful. I liked the people that were nice, and the response was quick when we needed to meet with them.

May 26, 2020

By Anonymous_3757

I am a current client of this provider

They could have more frequency. When the virus broke out, our lady came with masks and gloves and halfway through she took her mask off.

May 20, 2020

By Dianna D_1

I am a current client of this provider

They made it possible where she was able to be removed from her home to a hotel while other arrangements were being made. Now she is in a better place where they have provided everything that she could need and more. They have changed her life. My aunt has had other agencies, and never has she received this good of care. Every employee bends over backwards to make sure that she is covered.

April 17, 2020

By Henry "Gerald" C

I am a current client of this provider

I can depend on someone and it is nice to have someone to call. They are dependable and I like the service that they provide.

April 15, 2020

By Thomas H_5

I am a past client of this provider

It was a lot of relief for us and we knew he was in good hands. The team was very responsive and provided a good caregiver for what he needed.

April 06, 2020

By Joan L_7

I am a current client of this provider

They do everything, especially this last person. She is the best so far. She seems proactive and attentive. She is not overbearing. They give me calls. I have three objectives, which are my wife's safety, nourishment and hygiene. We agreed on that.

March 11, 2020

By Maudie R

I am a current client of this provider

They are here when they say and they are really helpful with physical therapy. When they say they are going to be here they are here and they are courteous and helpful.

March 04, 2020

By Anne R_3

I am a current client of this provider

There is one caregiver that I ask for all the time because she is strong and capable and fun to talk to. Normal things would not get done without her. She even took me to the ER when I needed to for my foot. They are really hands on, and they help me understand my care.

February 12, 2020

By David M_10

I am a past client of this provider

They should have more consistency in people. They were going through a lot of people. It seemed like every week, there was a different person.

January 21, 2020

By Angelica G

I am a past client of this provider

They could have known exactly what the services they needed to provide. I would have also liked them to have sufficient staff to provide those services. They could have had better organization skills and better communication.

January 09, 2020

By Lee M_2

I am a past client of this provider

I had the assurance that they were looking after him, and they reported to me things that needed to be reported. They have quality compassion, and they are competent.

Provider Response

Thank you for the review. I do apologize for the caregiver calling out at the last minute, we make every effort to cover all client in a timely manner. We appreciate you entrusting HCA Huntsville with the privilege and responsibility of caring for your father and promise to keep you informed of any situations. Please feel free to contact us if you have any questions. Thank You.

December 09, 2019

By Betty W_16

I am a current client of this provider

They only came once, but they did a great job. They are personable.

December 07, 2019

By Dolores A

I am a current client of this provider

We only do four days a week, but it has been a good impact. They do a good job in matching the person needing the care with their caregivers.

November 07, 2019

By Anonymous_2823

I am a past client of this provider

They need to provide the right service. I need to have someone who can clean and help me with personal care, but they didn't do that for me. They need to improve their time keeping. It wasn't accurate.

October 15, 2019

By Susan W_10

I am a current client of this provider

I feel comfortable knowing that they are here taking care of things for me when I cannot be here. They are prompt, caring, and they do the things that need to be done for taking care of my wife.

September 26, 2019

By Josella A

I am a current client of this provider

It has greatly helped because the caregivers have a caring attitude. I like the flexibility of the agency.

September 09, 2019

By Rebecca J_2

I am a current client of this provider

They have been here a long time, and they keep my house clean. I am doing better at getting out of my wheelchair, and they have been with me every step of the way. When they first started, I couldn't walk at all. They keep in touch well and are nice. The two women that have come here are wonderful.

August 12, 2019

By Nancy B_25

I am a past client of this provider

She was nice to me and sat and talked to me. The caregiver was nice to me and helped me a lot.

July 22, 2019

By Darlene G_1

I am a current client of this provider

They help me a lot. If they weren't there, I would have to come home every two to three hours to check on Darlene. So far, the people who have been there come on time. Everything is good.

June 26, 2019

By Sonja L

I am a current client of this provider

The caregivers keep her comfortable and safe. I like the stability and the people that they send.

May 25, 2019

By James L_8

I am a current client of this provider

They should have a way to book rides online. It is available when I need it.

May 10, 2019

By George L_7

I am a current client of this provider

They build relationships with her and help her become more independent and motivated. The personnel has been wonderful and relate well to my mom.

April 17, 2019

By Carroll B

I am a current client of this provider

They kept me informed and called me on a timely basis, and they make sure that their people are there on time. I like that they are personable, and they go out of their way to work with me on every aspect.

Provider Response

Thank you so much for the kind words. Ms. Loree thoroughly enjoys the time that she is able to spend with your father. We appreciate you taking the time out of your day to share your experience with us. Your feedback not only serves as great recognition for the hard work that our caregivers do but it also ensures that we make any necessary changes and continue to strive to give top quality care to all of our clients.

April 17, 2019

By Anonymous_1824

I am a current client of this provider

The caregiver I have now I would rate as outstanding. The agency has helped me by sending someone to help me when I needed it. I'd like to be able to be sure I can get them 24/7. There have been times I've called and haven't been able to get anybody. That hasn't happened very often, but it has happened.

March 21, 2019

By Peggy F

I am a past client of this provider

The caregiver that they sent was wonderful. They caregiver that they hired was very good. The caregivers that they sent were wonderful, the owners were in touch with me, and they were very in tune with my needs.

March 08, 2019

By Marie F_2

I am a current client of this provider

They help her by being able to have a consistent group of individuals that are familiar with her and are very pleasant people who seem to really enjoy what they do. This is a company that actually keeps faith with the high standards that they say they have.

February 25, 2019

By Lura F

I am a past client of this provider

They helped the most by willing to help me do the task that I needed done without attitude. I like the office staff and caregiver. I like the personality and work ethic of the caregiver.

February 19, 2019

By Mary Jo W

I am a past client of this provider

You can call them at any time, and they will respond. When they aren't available, they will get back to us promptly. They are very personable and very easy to get ahold of on the phone. They cared a lot about my mother.

February 11, 2019

By Cheryl B_6

I am a past client of this provider

It was helpful, but the girl just really didn't know how to cook. I ended up showing her how to do things, but she was really nice. They forgot to ask the girl that they sent out about cats. She was absolutely terrified of our cat, and they should have screened for that. If the cat even walked towards her, she would run outside.

January 15, 2019

By Alfred W_1

I am a current client of this provider

They do normal routine things and make sure my father is taking his medications. They're new, so we're still getting to know each other and get everything sorted out.

December 10, 2018

By Curtis C_1

I am a past client of this provider

They helped with is movement and his coordination. He did better while they were coming and working with him. They were really good with their job. They did the therapy well. They would call before they came to let me know what time they would be here.

November 26, 2018

By Nathaniel "Nate" W

I am a current client of this provider

They have helped by just being very patient with my loved one. They haven't forced him to comply, and allow him to be on his own schedule. The caregivers are very compassionate, loving, and caring.

September 12, 2018

By Robert R_23

I am a current client of this provider

All they do is take him to appointments. They do what they say they are going to do.

Provider Response

Mrs. Ross, Thank you for those words "They do what they say they are going to do". Our Caregivers take pride in providing all level of care for our clients, from transportation to and from appointments to daily in-home care. We appreciate you trusting Mr. Ross to us and you can rest assured that he's treated with respect and compassion.

August 23, 2018

By George U

I am a past client of this provider

The worked with me and with the schedule when I needed the assistance. The owners of that particular location are personable and try to meet your needs.

Provider Response

Thank you for taking the time out of your day to provide us with such a positive review. We are pleased that we were able to assist you with your care needs. Please don't hesitate to reach out to us in the future.

August 23, 2018

By Anonymous

I am a past client of this provider

They gained our confidence, and gained my loved one's confidence, and they are hard to deal with. They were on time and friendly.

Provider Response

Thank you for you for taking the time out of your schedule to provide us with feedback and we are happy to know that both you and your family member were satisfied with the services that we provided.

July 10, 2018

By Tonya W

I am a current client of this provider

I gave directions to a caregiver, but she went ahead and did something else. An employee incorrectly identified the time she worked and came late. She was supposed to call from the house each day, but I'm sure she couldn't have called from the house on time.

Provider Response

Ms. Tonya, thank you for your review. We apologize for you having a less than stellar experience with one of our caregivers and your feedback is invaluable. We strive to ensure that all of our caregivers are proficient and honest, and we appreciate you taking the time out of your day to make sure that we are aware of this caregiver's actions. Please don't hesitate to reach out to us at any time so that we can work to address any concerns and do our best to resolve any issues that may arise in the future. Thank you again for your feedback and for allowing us to provide care for your mother.

July 10, 2018

By Office H

I am a past client of this provider

They were there comforting the client, and provided the care that he needed. They were very compassionate and responsive.

May 21, 2018

By Bonnie E

I am a current client of this provider

My mother has dementia so it is hard for them to have an impact on her life. They are a companion for her. The caregiver is very sweet towards my mother.

Provider Response

Thank you for the kind words. We really appreciate you taking the time to share your experience with us. We strive to give quality care to all of our clients and I know that Ms. Brittany thoroughly enjoyed being able to be their for you and your mother.

April 09, 2018

By Anonymous

I am a current client of this provider

The caregivers show up for their shifts. They are able to help me take of my loved one.

March 23, 2018

By Judy B

I am a current client of this provider

They are super fantastic. They are very open and don't seem to be hiding anything. I only use them for transportation.
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About Home Care Assistance Huntsville

Home Care Assistance Huntsville is an in-home care provider serving Hampton Cove, Alabama and the surrounding area. Home Care Assistance Huntsville offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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Services and Amenities of Home Care Assistance Huntsville

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Range Of Services Extra: Post Hospital Care; Hourly Care; Stroke Care; Parkinson Care; Hospice Support; Dementia And Alzheimer's Care; Live In Care; 24 Hr Care

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Payment Options Extra: Private Pay

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Home Care Assistance Huntsville

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