Heritage Homes

Deb12

Heritage Homes was a very nice place, but my sister is only 64, so it was very depressing for us, and we didn't think that was a place she needed to be put in. If she goes someplace like that, she's not going to last very long. The staff was very nice. The rooms were tiny with a bathroom attached, and that's it. They had a lot of stuff going on. They were all busy. They had lots of common areas. They said they have small rooms because they're pushing their people to go out and socialize with other people in the common area. We only saw one staff member, the lady who took us around.

Lisa

Heritage Homes was very nice. It was a little smaller. It wasn't brand new like the other place was, but the view was very pretty. It had a nice lawn and nice patios and balconies off of each apartment. The apartment that we saw was very well-appointed and looked nice. It's on the opposite end of town from a lot of the activities that my mother participates in. They didn't have a restaurant, so the only food service available was ordering like with DoorDash or something like that, and in Watertown, there were not a lot of restaurants, so that was lacking. I did not meet any staff. It was a private resident that gave us a tour. I called for several weeks trying to get a call back from someone, and I couldn't get anyone to call me back. It was clean, but it was dark, dingy, and old. It wasn't very welcoming. I didn't want to show the place to my mother.

Susan

I went to look at Heritage Homes. The apartments were very nice. It just seemed to have everything that hopefully my mom would want. We only met the lady who toured us. She was very thorough and very accommodating. They have followed up with us to know if there was anything else that they could do. They do not serve food for independent living. They have a kitchen facility if you want to have a gathering or anything like that, but they do not serve meals. In the apartments themselves, they had a washer, dryer, stove, refrigerator, air conditioning, and walk-in bath. The only thing they didn't have was a dishwasher. They have a community room and little rooms here and there with little fireplaces where you can sit and gather. They had a workshop room where you could do crafts and things like that. They had an underground garage. Each room has its own furnace. They had a fitness room and a chapel.