Oakwood Village East Health and Rehab Center

Tricia Anne

If i could give this place zero stars i would. When i was driving up the rehab facility, i saw an elderly man in a wheelchair w his wife who was walking. The man's wheelchair tipped over, he was bleeding profusely from his head. I ran in to the building saying they need to call 911 immediately as there was an elderly man who fell and was badly injured. I ran back outside to stay w the elderly couple, 5 minutes passed and NONE of the staff came out to assist or help the man. Their lack of concern for patients is absolutely disgusting. For the amount of money these residents are paying , the care is well below average. This place should be shut down immediately

Ramrod1644

I rehabbed at this facility after a fall which broke five ribs. I want to preface this by saying that I was in the rehab area not the assisted living facility. I am a 77 year old male. My care was exceptional, Covid19 precautions exceptional, staffing was supurb. The physical therapy, occupational therapy, and social services were exceptional. My mind and body were lifted to a higher plane through the nurturing of this great group of medical professionals.

kathyzzzz

The contract you sign with your deposit indicates that the deposit (over $100,000) will be held by Oakwood until the unit is resold. Our family has been out of the apartment for a year. They have been holding the deposit for over 1 year. Also, they are not required to pay interest on the money being held. They opened new buildings and had no incentive to sell our apartment. Even sleazy landlords are required to pay back deposits with interest and in a timely manner.

lw80

Family member was neglected. Left in urine for 12 hours. Staff very unfriendly. Told family adls being performed that never were. Family member felt very unsafe. Staff advised on several occasions too busy to assist family member. Will be reporting this facility to the state for investigation.

Rehab for 92 Year Old Husband and Father

We were very happy with the attention given given to my 92 year old husband. The rooms are adequate with private baths. The staff was incredibly cheerful and helpful. They seem to have a very high number of staff per patient. The nursing care for bandaging an amputation was well done, promptly, and according to Doctors instruction. The community between patients and Staff at meals and during the many varied activities was especially cheerful. The Physical Therapy was cheerfully done every day. If needed rehab we would return.

Get

My mom stayed at Oakwood East rehab for a few months to recover from a fall and broken hip. Her condition was complicated by other ongoing health problems, including cancer, that the facility was just simply unequipped to handle appropriately. Some of the staff here clearly care about the patients and some could not care less. Several of her personal belongings were stolen, including medicine, clothing, phone chargers, etc, and the facility has made no attempt to recover them or apologize. Mom's wishes were ignored on several occasions and she was left in tears, feeling violated by being forced into treatments against her will. Their billing department has repeatedly sent me bills for 10's of thousands of dollars that we do not owe over the past several months and has repeatedly sent them to an incorrect address, despite having been provided the correct address several times. Bills they received from ambulance services in her name were not forwarded, nor were calls to them from the ambulance company seeking a mailing address returned for 4 months now, so those bills were sent to collections while her family new nothing of the problems. I would not send your loved one here. I feel incredibly guilty that I chose this place and subjected my mother to one problem after the other.