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HeatherWood Assisted Living & Memory Care

4510 Gateway Drive, Eau Claire, WI 54701

(855) 638-0838

Verified Partner

4.6

(11 reviews)

Offers Assisted Living and Memory Care

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Reviews of HeatherWood Assisted Living & Memory Care in Eau Claire, Wisconsin

4.6

(11 reviews)

  • Facility

    4.8

  • Staff

    5.0

  • Food

    4.7

  • Activities

    4.0

  • Value

    3.5

Jane

5

February 1, 2023

I am a friend or relative of a current/past resident

There was nothing that I didn't like about HeatherWood Assisted Living & Memory Care. They have a restaurant club where they either go out to eat occasionally or have food brought in, entertainment, and they do a lot of craft work. They sent a plate of homemade cookies home after our tour and explained how you can pay money down, how you can get on a waitlist, the different levels of care when you enter, and what they recommend. They were just very informative. My next-door neighbor had a stroke and she's there now, so I visit her once in a while, and she settled in easily and said the food is wonderful. I've been to some of their events as a guest and it's just nice as well. The facility was kind of L-shaped so depending on the sun, you had a choice of sitting in the shade at different times of the day. They also have a beauty shop and apparently, they owned a little bit of property right next to that patio and they had someone gardening there. They gave some of the produce to the facility so there was fresh vegetables and stuff that they cooked in their kitchen. I thought that was pretty good.

Provider Response

Dear Jane, we appreciate you taking the time to rate and review HeatherWood Assisted Living and Memory Care based on your experience with us. Your feedback on our food, team and activities means the world to our team to let us know how we are doing. Thank you again.

Julie

5

August 17, 2021

I visited this facility

I liked HeatherWood Assisted Living & Memory Care the best of all the places I went to. I just thought everything was so nice, clean, and bright, and it didn't feel like I was in a nursing home environment. The food looked good, it was nice, they had a patio area that overlooked a dog park and a garden area. All the people there looked so happy. The only downside was they had limited memory care, so there was a long wait to get in there which could be a problem for people if they want to move. I think there are only 8 beds for memory care

Provider Response

Dear Julie, we appreciate you taking the time to come in and tour and review HeatherWood Assisted Living & Memory Care. We greatly appreciate your feedback on our community, home-like environment and food based on your experience. Thanks again!

ReviewerRD0206c

5

March 7, 2021

I visited this facility

I initially wanted HeatherWood Assisted Living & Memory Care because I love that place, but my mother couldn't go there because it was registered as an RCAC. (It needed to be registered as a CBRF.) It does have a CBRF wing but that was full, so I couldn't go in there, and that really discouraged me. Nevertheless, I love everything about it. It has a beautiful garden, and it is a small, homey, down-to-earth, family-type deal. It's very good, and it's my number-one choice. Price-wise, it's much better than others, plus they promise to never go up in price in your lifetime, which is unbelievable.

Provider Response

Thank you for taking the time to rate and review our community. Our Lifetime Promise rate takes the worry away by guaranteeing no cost increases for as long as you live at HeatherWood Assisted Living and Memory Care. We are so pleased to hear we are your number one choice. Thank you again.

Eric

4

November 29, 2019

I am/was a resident of this facility

We have moved into HeatherWood. It has been very positive. We like the apartments and the place itself is attractive. The people have been very nice to us. We are happy. I'm in the independent living and my wife is in level 2. We've been here for two weeks now. The food is good, a nice variety. At lunch, they have a very good salad bar as well. They have daily exercise, and they have a chapel on Wednesday. They have a variety of activities in the afternoon usually at least one every day from a trip to Walmart to celebrating a birthday to bringing a dog in for a visit. We are new to this but we are enjoying the activities and the additional interaction of people that they provide.

Provider Response

Dear Eric, thank you very much for taking the time to rate and review HeatherWood Senior Living. Your feedback means a lot to us and we are happy to know how we are doing. If you are happy, we are happy. Thanks again!

Amy

5

October 31, 2019

I am a friend or relative of a current/past resident

My mother moved to HeatherWood assisted living. I have had no problem with the place, they have been great. Her apartment is all she needs, and their food is very good. In terms of amenities they've got everything and she doesn't need a thing there. They also take her to doctors' appointments.

Provider Response

Dear Amy, thank you for taking the time to rate HeatherWood Assisted Living & Memory Care. We appreciate your feedback and kinds words to help let our team know how they are doing. We are grateful to help and pleased to hear your mother and yourself are happy with our community. Thanks again!

Eunice

4

August 7, 2018

I am a friend or relative of a current/past resident

I like HeatherWood, and my mother and aunt have been residents there. The place was really nice, and they also have a memory unit now. The rooms are very clean and I find the people to be very nice and friendly. They have church services which impressed my family. Their food was very good; if you request a meal their cook would actually try to cook the menu item that you like for the whole group once in a while. They also have activities, they take their people on outings and shopping trips, they go to the theater, and they do a lot. They have community days and it very nice. It's a very pretty place, the rooms on the first floor were lovely and very well-decorated. They decorate during holidays like Christmas, and the flowers on the grounds were lovely. It's well taken care of and very tasteful, and it makes me happy because it doesn't have quite as many residents as some of the other places. They also let you bring little pets in to visit, which makes people happy. They also have an activities director. It wasn't really more expensive than any other place, and my aunt had quite a big apartment, so the value is there.

Provider Response

Thank you for the kind review. HeatherWood strives to create a home for elders, families, and employees to be treated like family. We invite others to stop in for a cup of coffee or a meal with us and experience the lively atmosphere yourself. HeatherWood is guided by goodness, loyalty, faith, and fun!

Char

5

December 19, 2017

I visited this facility

We visited HeatherWood. We were impressed with the person we were with and were impressed with the situation there. It looked like a friendly, open area. We enjoyed the openness and the camaraderie that was taking place. There were tables of people just visiting and having coffee. It looked like a very comfortable atmosphere. The facility was very nice.

CaringReviewer140487

5

June 30, 2017

I visited this facility

Heatherwood was very nice and very caring. The thing that sets them apart from other places is the rooms were small suites, so there was actually a little bedroom. it was a very small efficiency apartment with a bedroom and bathroom. So that was pretty nice. The apartment was about 500 sq/ft with unique concept. The staff is good. They had a lot of activities. They got memory care and assisted living, so they have combination for some activities, which was good.

Paul740362

5

April 19, 2017

I visited this facility

HeatherWood was OK. The rooms were small but rather nice. The food and cook were good, but we can't afford it. The staff was very friendly during the tour.

Steve876638

4

July 29, 2016

I visited this facility

I was very impressed with HeatherWood, and Jerry, the manager, followed up with reasonable rates. They have the regular apartments that can move to memory care. The rooms were very clean, which is important to me because if they're not taking care of that, they're probably not taking care of the people, either. I didn't see a lot of movement or activity when I was there. I didn't see anything wrong.

Provider Response

Thank you Steve for your kind words and taking the time to post your review. We take great care in not only the physical environment, but also our residents--as you keenly observed that housekeeping is just one area that is important in caring for others. Please feel free to let us know if there is anything else we can be of assistance with. Thank you again!

caringcollegestudent

4

October 2, 2012

I visited this facility

I found this facility really nice. My grandparents were adjusting to moving from Florida and were not happy to go there but ended up liking it. The staff made them feel comfortable and respected. They enjoyed their apartment and were able to watch game show network. My grandmother did not really like the kitchen, she found it hard to cook in. The bed rooms were nice and had enough space. Mostly my grandparents like the social aspects there. There are events thrown by staff, like bingo and other social activities. My grandparents were able to make friends and play cards. My grandmother loved that they had a weekly way to get her hair done. As their family it was reassuring that they had house keeping available so that they were able to enjoy their golden years. It is also reassuring to know that they have twenty four hour a day assistance if they need it.

Provider Response

Dear CaringCollegeStudent, Thank you for your response and the time you took to write it. We appreciate your feedback and take great care to make all our residents feel comfortable and at home. We hope you have had the opportunity to return since you wrote this. Many thanks and we look forward to seeing you again.

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Costs for HeatherWood Assisted Living & Memory Care in Eau Claire, Wisconsin

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,795

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,995

Starting Price

Services and Amenities of HeatherWood Assisted Living & Memory Care in Eau Claire, Wisconsin

Languages

  • English spoken

Specialized Staff

  • Nurse on Staff (Part time)

Dining

  • Communal Dining
  • Guest Meals

Health Services

  • Skilled Nursing

Pets

  • Pets

On-Site Services

  • Veterans Affairs (VA) Aid Assistance

Ambulatory Assistance & Accessibility

  • Mobility & Wheelchair Assistance

Fitness & Wellness Programs

  • Salon Services

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

Transportation & Shopping

  • General Transportation Services

Personal Care

  • Personal Care Assistants

Diet & Nutrition

  • Diabetic
  • Low Salt

Games Hobbies & Recreation

  • Facilitated Field Trips/Outings

Kitchen Types

  • Kitchenette

Financing & Payment Options

  • Rent And Care Fees

Additional Amenity Information

  • Special Comment: We are guided by goodness, loyalty, faith, and fun.
  • State Licenses: 0016083

About HeatherWood Assisted Living & Memory Care in Eau Claire, Wisconsin

HeatherWood is a beautiful two-story RCAC with a ground floor CBRF wing called The Glen which serves residents with cognitive impairments. All apartments are spacious 1- and 2-bedroom private apartments with kitchenettes. Basic cable, phone and hard-wired internet is included in monthly rent. Common spaces include living area with fireplace, study, media room and large chapel which is also multi-purpose for exercise class.

Services include daily meals and snacks, housekeeping, laundry, maintenance, medication management, assistance with daily living tasks, Life Enrichment programs serving the mind, body, and spirit, and personalized Growth and Wellness Plans.

Ask us about our lock-in pricing.


To learn more about this provider�s license and review other available state reports, please visit:
Wisconsin Department of Health Services Division of Quality Assurance Provider Search

Map of HeatherWood Assisted Living & Memory Care

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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