Avamere Rehabilitation of Cascade Park

My father passed away in Avamere due to Covid. He evidently picked it up in the hospital before going to Avamere, so that’s not what this review is about. But I did have some questions for the Director of nursing about his stay there, and she was very rude to me. I live out of town, so I just wanted to get some more specific info about when he entered the facility, etc. and other info about a call I made for an ambulance to take him to the hospital. The woman I spoke with actually had the gall to ask me how often I spoke with my father before he became ill, as if I were a bad daughter for living out of town. I just couldn’t believe it! Then she made another rude comment to me a few minutes later, so I just thanked her for her time and hung up. I would never want to deal with that woman again She was unprofessional and rude. I personally would not recommend this facility because of her behavior.

My Grandmother was placed here after surgery and they skipped her meals, only a few min of Physical therapy not the 1.5 hrs they say. The staff is 50/50. Some were very helpful others didn't seem to know there job. There was very little compassion for their clients. It felt like they were there just to get a paycheck.

The caregivers at Cascade Park Care Center (Avamere Rehabilitation of Cascade Park) are good. They have quite a few activities that you can go to if you want to, like sing-alongs, Bingo, and movies. Entertainers come in and they have a Church that comes in on Saturdays. They also do therapy there and their therapists are good. The place is really nice and they really work hard in keeping it clean even though they have several patients that are incontinent. They have several dining areas, but the patients can eat in their rooms if they choose to. One of the dining areas is where residents who need help are fed. One dining area is also their activity area and it is so nice with lots of lights. If you have a problem, you can go to the staff and they take care of it right away.

My experience with Cascade Park Avamere was excellent. It's physically clean, and everyone was willing to help. My husband was in this facility. They had a wonderful staff who did an excellent job. The dining room was nice, very comfortable, family-style, and attractive. The food was good. The staff was very caring and became family after awhile.