Orchard Crest LLC

My mother-in-law has moved into Orchard Crest. The staff has been wonderful, warm, and caring. Her room is just fine, but they provide excellent services. It's the perfect place for her. They had a buffet at lunchtime, and in the evening you can order off a menu. It's right in line with what everybody else charges. They're just starting a walking program for select people to come down and go in very small isolated groups, and they're offering in-room exercise incentives.

The staff-members that I met in Orchard Crest were friendly, and the people there were happy. I was there at a time when not a lot of people were around. They have nice facilities for their residents' activities. They were redoing the dining room during our visit.

My father-in-law is in Orchard Crest. It has been very good. We've been very pleased with the accommodations and what they offer, and he has been enjoying himself there. The staff is very good. Comparing the rooms to the other ones, they’re a little bit more spacious. We felt like, for what we were getting for the money, we are getting a very good, high-quality room and service. We spent less but got more. They have reached out to me when they have concerns, really watched him as a new resident, and called me when they had a concern about him. They are really keeping a close eye on him and making sure that he is taking advantage of all the amenities being offered and getting his money’s worth. I was really impressed with that.

I like Orchard Crest very much. The facility and the people are very nice and very friendly. The activities are good. They have a nice one-bedroom unit with a balcony, which I liked a lot. They have bingo, wine and cheese nights, poker, movies, and sports on the big screen.

I would not recommend Orchard Crest. My dad was not getting showered, and they were not getting his teeth brushed. His apartment was always filthy. They would not clean it. The bathroom was terrible. I used to go there to clean the bathroom floor and the kitchen floor. I just do not think they care that much about people because we felt like he was not being cared for.

My mother and father-in-law moved in to Orchard Crest. I liked their approach to care and the fact that they had a spacious 2-bedroom apartment available for 2 individuals to move into. I like the people. Their staff is wonderful and caring. Everybody that we have had any interaction with has been warm and caring. They have all kinds of activities. They have craft activities. They have a bus that takes the residents on scenic drives and out for outings. They will take the residents for doctor's appointments. They serve 3 meals a day. I have eaten in their dining room. The food was outstanding. It's a beautiful place. It's modern, it's clean, it's light and bright. Our experience at Orchard Crest has been extremely positive.