Retama Manor Nursing Center/San Antonio West
636 Cupples Rd, San Antonio, TX 78237
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About Retama Manor Nursing Center/San Antonio West in San Antonio, Texas
San Antonio West Nursing and Rehab is a senior living provider located in San Antonio, TX. It specializes in skilled nursing care, offering a supportive environment for those who need medical attention and assistance. The community provides both private and semi-private rooms, allowing residents to choose the living arrangement that best suits their needs and preferences.
The community is equipped with a variety of amenities designed to enhance the quality of life for its residents. These include organized activities and programs, communal dining areas, shared common spaces, entertainment activities, and social events. These amenities aim to create a vibrant and engaging atmosphere where residents can stay active and socially connected.
San Antonio West Nursing and Rehab also offers a range of services to support the health and well-being of its residents. Nurses are on staff to provide medical care, and there are therapists available for physical and occupational therapy. The community also offers medication management services and assistance with activities of daily living (ADLs). Additionally, it accepts insurance, making it easier for residents to access the care they need.
Medicare
Health
2.0
Overall
1.0
Quality
2.0
Staff
1.0
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Reviews of Retama Manor Nursing Center/San Antonio West in San Antonio, Texas
1.0
(1 review)
Facility
2.0
Activities
1.0
Value
1.0
Sarah
1
|
July 19, 2022
My dad was a resident of Retama Manor Nursing Center/San Antonio West. The layout was fine, and it was secure for the patients. But the director of nursing was just not a very nice person. I don't think that the people that work there know how to talk to people. There was never a meeting with them, and I just felt like it was kind of like, "oh, it is what it is." I had concerns, but I just don't think that they took care of them. I had to reach out to people higher up and that's how I would get a response. But only if I went to other people. They had an outside patio, but someone had to be out there. A family member would have to come in, sit with them, and take them outside. There were supposed to be group activities, but I didn't see that ever happen. They would talk to them, though, but I didn't really see any type of activities being done. There were cockroaches. And the sewage would back up into the bathrooms and the rooms. I voiced my concerns about that, and they just said, "Oh, the plumber's coming over" or "the plumber's coming soon," but I had to reach out to the Texas Health and Human Services, and that was the only way that something happened. They had to do a survey and people from the state had to go in. So, it just really needs to be cleaner.
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