Caring.com
Caring.com

(800) 558-0653

Cedar Ranch at Westover Hills - CLOSED

10107 Military Dr. West, San Antonio, TX 78251

(800) 558-0653 (Call a Family Advisor)

3.5

(4 reviews)

Offers Memory Care

Cedar Ranch at Westover Hills - CLOSED Photos

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Community Comparison

Currently Viewing

Cedar Ranch at Westover Hills - CLOSED
Cedar Ranch at Westover Hills - CLOSED
  • Top rated on Caring.com

San Antonio, Texas 78251


3.5

(4 reviews)


Bedroom Type

studio


Starting Price

Pricing not available



Care Types

Memory Care

View Community

Chapters Living of San Antonio

San Antonio, Texas 78251



Bedroom Type

studio


Starting Price

$4,200/mo



Care Types

Memory Care

View Community

The June

San Antonio, Texas 78251



Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$3,600/mo



Care Types

Assisted Living, Memory Care

View Community
Get cost information
Find out availability
Ask about payment options

Reviews of Cedar Ranch at Westover Hills - CLOSED in San Antonio, Texas

3.5

(4 reviews)

  • Facility

    4.7

  • Staff

    4.1

  • Food

    5.0

  • Value

    3.0

Veronica

4

September 12, 2022

I visited this facility

I liked Cedar Ranch at Westover Hills. It was nice and it's got an open layout. The residents are allowed to walk around. They're not confined to their rooms. The rooms were good. They were big, but they were shared. The only thing I didn't like was that there was no separation in the room. It's just one room, so there would be no privacy. The staff was very nice, helpful, and informative. They have cafeteria-style dining and it was nice, as well as a little workout area. They were highly priced though.

Provider Response

Hi Veronica! Thank you so much for your review! I am so glad you took a look at what we offer at Cedar Ranch. We do have private suites available as well, if you would like to take a look at one, just let us know. Thanks for the feedback. I will share it with our team. Sincerely, Heather Vrana, Executive Director

Linda

4

April 4, 2022

I visited this facility

Cedar Ranch at Westover Hills was a nice place, and the help was nice. I just didn't think it was suited for my husband because it's memory care. It's a big building with little rooms for them. They have activities and stuff that I didn't think he was to the point where he needed total memory care. The person who assisted me was super nice. I watched the people and they were kind of lost, and he's not there yet. When he progresses to the point where he doesn't know what's going on at all, then that would be a great place. The rooms were very small. You have a room for privacy to sleep, but they didn't have anything, a little refrigerator or anything like that. It was just a room. They're locked in. The lady that interviewed me was nice. It's just I don't think that's the place for my husband at this point. I only met a couple of the staff and they seemed professional and nice.

Provider Response

Thank you Linda for your review. It was a pleasure meeting and working with you. Cedar Ranch at Westover Hills specializes in providing care for residents with varying forms of memory impairment. Everything from the secure design of the community layout to the activities and the THRIVE approach to care provides a safe and nurturing home for residents.

Leslie

5

January 6, 2022

I visited this facility

I had an in-person tour of Cedar Ranch at Westover Hills. I like that their community is small. I also liked the way the building was designed. The residents have quite of activities that they can do within the grounds. I also like that it's only a memory care unit. It's not an assisted living unit, so most of their patients are dealing with Alzheimer's. Their facility is set up for that. The building is one building and not several buildings joined together. They did have the activities room. I think they were going to start bingo when I went there. They have separate rooms for different things. So they had a quiet room or relaxation room, a hands-on activity room, and then a gathering room. I felt that my mom would be very safe there. There is a locking door, so basically, it's one way in and one way out of the residency of where you can enter and exit. They have other emergency doors that are always locked and monitored. Everyone has to enter through the main door, check for COVID, go through the COVID protocols, and then lock. It is an inviting experience when you walk in. Things looked very clean and very well maintained. The grounds looked well maintained. The staff showed me all three different rooms that they have over there. They were all newly remodeled and renovated rooms. The residents seemed happy at that facility.

Provider Response

Hi Leslie, Thank you so much for sharing your feedback. We hope to see you again soon! Sincerely, Heather Vrana

ReviewerFC121720A

1

January 20, 2021

I am a friend or relative of a current/past resident

My wife is in Cedar Ranch at Westover Hills. She's isolated in a locked room. She does not see anyone except every other hour, they check on her. It's dark, there's no sound, there's no light, and there's pure isolation. The care she is getting from hospice is minimal from what I can see. From what I'm paying for Cedar Ranch, I don't think I'm getting my money's worth. They said she has to be on seven days isolation because of the virus, but totally in the dark and a quiet room and when you're sick and you can't move, and you open your eyes and it's dark in there, that would be a psychological risk. I would suggest slow soft music and at least one light somewhere. The place looked nice and very clean. She's bedridden, so I've not seen any activities. The place is virtually locked down. I haven't seen any patients in there. When my mom got there, the nursing staff did not inform me that she did not have any meds. I tried to reach them by phone on the weekend, Saturday and Sunday, and nobody answered the phone. On Monday morning, they gave me a call and asked me if I'm gonna bring the meds over, so I brought the meds to them. On Tuesday morning, they gave me a call and said my wife turned for the worst and had to be readmitted into the hospital because her blood pressure was up. They did not call me and asked for the medicines. Over the weekend, I couldn't reach them on the phone, so she did without meds for two days and that made her blood pressure go up and be hospitalized for seven days to get her blood pressure regulated again.

Provider Response

Thank you for taking the time to provide feedback and regret that the experience you have described does not match the level of customer service that we consistently try to achieve. We take feedback seriously and use it to inform our team members, who are committed to continuous quality service. We are taking this time to review our move-in process, as we do have a checklist which includes asking family members to bring in medications prior to move in. During these unprecedented times of COVID-19, our protocol has been to ensure the health of those who move into our community, but our intent is never to isolate someone and we provide extra 1:1 engagement. If there is anything we can do for you to follow up please call the community and ask for the Executive Director. Thank you again.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Cedar Ranch at Westover Hills - CLOSED in San Antonio, Texas

Costs

  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: Entry fee cost: $2500

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments

General

  • Resident Capacity: 56
  • Respite Care
  • Pets Allowed: No pets allowed

About Cedar Ranch at Westover Hills - CLOSED in San Antonio, Texas

Here at Cedar Ranch at Westover Hills Assisted Living & Memory Care, everyone who walks through our doors becomes a member of our family and what is more important than family!

At Cedar Ranch at Westover Hills, residents are surrounded by everything they need to lead a fulfilling and meaningful life.

Our services include:

  • Assisted Living and Memory Care
  • Private and Companion Studios
  • Medication Management
  • Hands on Assistance with all Care Needs
  • Restaurant-style Dining
  • Sun-filled Courtyards and a Private Sunroom
  • Professional and Caring Staff 24 hours a day
  • Life Enriching Activities
  • Housekeeping and Laundry Services
  • On-site Beauty Salon

A Caring Staff – Our experience with Alzheimer’s and dementia care is long and extensive. Our mission is to provide a place where residents may live fully and with dignity. Our staff receives regular ongoing training for memory care and is available 24/7.

A Nurturing Environment – From our sunny courtyards to our café and library, we provide a variety of spaces to enjoy.

Dining and Wellness – Nutrition is a big part of our care. Proper care means proper nutrition and we make sure our residents are eating nutritious and balanced meals Life.

Enrichment – We offer programs designed to keep our residents engaged physically, socially and emotionally.

Map of Cedar Ranch at Westover Hills - CLOSED

Frequently Asked Questions

Help seniors by writing a review

If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
alt text

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Bexar County, TX

  • Wilson County
  • Medina County
  • Atascosa County
  • Kendall County
  • Guadalupe County
  • Karnes County

Senior Living Communities near San Antonio, TX

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.