Élan Westpointe

Offers Assisted Living and Memory Care

15 Reviews
2140 Independence Drive, New Braunfels, TX 78132
Call (800) 385-2527
Élan Westpointe (800) 385-2527

Reviews of Élan Westpointe

15 Reviews Write a review
Food
(6 Reviews)
Staff
(10 Reviews)
Facility
(12 Reviews)
Activities
(6 Reviews)
Value
(6 Reviews)

Assisted Living Reviews for Élan Westpointe

January 24, 2019

By Rick

I visited this facility

We plan to move in there very soon. Friendly, cooperation staff.

Provider Response

Thank-you for the great review! We are very proud of our community and keep it in tip-top shape for our residents. Thanks again for taking the time to share your feedback with us!

November 29, 2018

By Resident

I am/was a resident of this facility

Élan Westpointe is very a nice place and spacious. They give you all the right answers, and the food is not any better than all the other nursing homes. I would say it's a great place for assisted living, but if you're coming for great food, then don't bother. They have nice activities. If you want to stay busy then you can stay busy. They have a good activity director, and that's really important. She always welcomes suggestions and stuff like that. The pet answer around here is, "We're going to look into it," but they never get back to you. That's the reason why a lot of things aren't successful, because of the lack of communication. It's part of the problem here. They're short staffed. For example, it took them four days to get the trash in my room picked up. And you have to argue with them because they'll argue that I don't have much trash in here, but I don't want it sitting around because there's diapers in there for four days. They said it won't happen again, and then it happened again. I had to argue with the person who picks up the trash. Attitude is everything. We're having problems getting help, which is really bad. The food seems stale and tasteless.

Provider Response

Thank you for providing us with this valuable feedback. We would welcome the opportunity to have you stop by again, I think you'll be very satisfied with our new chef. We're sorry we never got back to you about pets, we are a Pet-friendly community and accept cats and small dogs. Your feedback is important so that we can meet and exceed expectations.

June 26, 2018

By Gloria

I visited this facility

I was very impressed with Elan Westpointe. It was well kept and did not smell. It was like entering an apartment building. During the tour, all the residents looked well kept. It was a very nice experience. They do the laundry and they also have a dining area. I met some of the staff who would work with my husband and assist him with his medication. The bathrooms had roll-in showers and holding bars. They also had a small exercise room with equipment for moderate type of exercises. They had movie nights with popcorn, Bible studies, Church services, and a van that could take them to doctors' appointments. The food smelled really good even though I was not able to try it.

Provider Response

WOW! Thank you so much for taking the time to provide us with your honest feedback! Our employees are absolutely great and they all take their jobs very seriously. They are there when you need their assistance and all have such lovely energy about their work. Thanks a million for sharing your experience with us! You are a GEM!

March 27, 2018

By HS

I visited this facility

We went to the Élan Westpointe assisted living and memory care sections. The staff seemed very caring. The facility was very new and very trendy. The rooms were over the top and very beautiful. It did not look like an assisted living place. You would think you were in a hotel in the mountains. It's a very beautiful place.

Provider Response

Thank you for the great review! We are very proud of our community and keep it in tip-top shape for our residents. Thanks again for taking the time to share your feedback with us!

November 27, 2017

By A Visitor

I visited this facility

Elan Westpointe's rooms were adequate. The facility and activities were good. The place is pretty new and nice.

October 10, 2017

By Linda

I am a friend or relative of a current/past resident

I placed mom in the memory care of Elan Westpointe. They're fantastic, they're taking good care of her, and going above and beyond in making her happy. They take her to symphony orchestras. The food is more than sufficient, very well-done, and they have a very good chef. They have memory activities, all types of painting, artwork, Bingo, and social hours every Friday.

December 27, 2016

By Visitor871551

I visited this facility

Élan Westpointe's price seemed to be very high in comparison to others. The guy that was showing us around commented that he didn't know if he could show us any apartments because sometimes people don't really like anybody looking at their rooms, which was ridiculous and a turn off. It didn't feel welcoming. We didn't even get to eat in the dining room because he didn't want to take up anybody's seat, which was a turn off, too. The facility was nice and the smallness of it was good for some people. It didn't have much; there wasn't a pool there. You get less square footage as well. They were also going through some company and employee changes. One lady showed me around, and when I went back a week later, she was gone. It seemed unstable, but they were going through a transition.
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Memory Care Reviews for Élan Westpointe

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Costs for Élan Westpointe in New Braunfels, Texas

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Services and Amenities of Élan Westpointe in New Braunfels, Texas

Costs

  • Rent Plus Care Fees
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $4215/month
  • Memory Care Starting At: $5995/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: All Day Dining Available

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Spa
  • Features Extra: Library, Fitness Room/Gym

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

Languages

  • English

General

  • Resident Capacity: 128
  • Minimum Age: 62
  • Pets: Yes

Licenses

  • Licenses: 144123
  • State Licenses: Facility ID: 106312
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About Élan Westpointe in New Braunfels, Texas

Step into the unexpected. Stunning, but casual. Elegant, yet comfortable. More like an urban lodge or boutique hotel than a traditional senior lifestyle community. At Èlan Westpointe, you’ll discover concierge-style services, resort-quality amenities, and a compassionate, respectful staff always at hand to offer assistance with daily living and specialized memory care.

What Makes Us Special

We have a beer and wine license, so have an on-site pub! --- We have amazing views; our community is built on the highest point in New Braunfels --- We have Independent Living all the way to full dementia care, so you can age in place (don't have to move).

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Élan Westpointe


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