Élan Westpointe is very a nice place and spacious. They give you all the right answers, and the food is not any better than all the other nursing homes. I would say it's a great place for assisted living, but if you're coming for great food, then don't bother. They have nice activities. If you want to stay busy then you can stay busy. They have a good activity director, and that's really important. She always welcomes suggestions and stuff like that. The pet answer around here is, "We're going to look into it," but they never get back to you. That's the reason why a lot of things aren't successful, because of the lack of communication. It's part of the problem here. They're short staffed. For example, it took them four days to get the trash in my room picked up. And you have to argue with them because they'll argue that I don't have much trash in here, but I don't want it sitting around because there's diapers in there for four days. They said it won't happen again, and then it happened again. I had to argue with the person who picks up the trash. Attitude is everything. We're having problems getting help, which is really bad. The food seems stale and tasteless.
2140 Independence Drive, New Braunfels, TX 78132
Call
(800) 385-2527
Reviews of Élan Westpointe
Assisted Living Reviews for Élan Westpointe
November 29, 2018
I am/was a resident of this facility
June 26, 2018
I visited this facility
I was very impressed with Elan Westpointe. It was well kept and did not smell. It was like entering an apartment building. During the tour, all the residents looked well kept. It was a very nice experience. They do the laundry and they also have a dining area. I met some of the staff who would work with my husband and assist him with his medication. The bathrooms had roll-in showers and holding bars. They also had a small exercise room with equipment for moderate type of exercises. They had movie nights with popcorn, Bible studies, Church services, and a van that could take them to doctors' appointments. The food smelled really good even though I was not able to try it.
March 27, 2018
I visited this facility
We went to the Élan Westpointe assisted living and memory care sections. The staff seemed very caring. The facility was very new and very trendy. The rooms were over the top and very beautiful. It did not look like an assisted living place. You would think you were in a hotel in the mountains. It's a very beautiful place.
November 27, 2017
I visited this facility
Elan Westpointe's rooms were adequate. The facility and activities were good. The place is pretty new and nice.
October 10, 2017
I am a friend or relative of a current/past resident
I placed mom in the memory care of Elan Westpointe. They're fantastic, they're taking good care of her, and going above and beyond in making her happy. They take her to symphony orchestras. The food is more than sufficient, very well-done, and they have a very good chef. They have memory activities, all types of painting, artwork, Bingo, and social hours every Friday.
December 27, 2016
I visited this facility
Élan Westpointe's price seemed to be very high in comparison to others. The guy that was showing us around commented that he didn't know if he could show us any apartments because sometimes people don't really like anybody looking at their rooms, which was ridiculous and a turn off. It didn't feel welcoming. We didn't even get to eat in the dining room because he didn't want to take up anybody's seat, which was a turn off, too. The facility was nice and the smallness of it was good for some people. It didn't have much; there wasn't a pool there. You get less square footage as well. They were also going through some company and employee changes. One lady showed me around, and when I went back a week later, she was gone. It seemed unstable, but they were going through a transition.
Independent Living Reviews for Élan Westpointe
August 07, 2018
I am a friend or relative of a current/past resident
Élan Westpointe is a wonderful community and it looks beautiful. The staff is professional, courteous and very caring, so I was happy with it. They found out the things my mother likes to do, and make sure she's included in those activities. They do arts and crafts, games, movies, music, and they have a happy hour on Fridays where people can get together and listen to music from their generation and socialize. They also have a therapy dog in the community where residents can interact with the dog. My mother was able to eat well. She has had no complaints with the food.
August 21, 2017
I visited this facility
Élan Westpointe was assisted living, but they said we don't have to get the additional services and can just live there independently. It seemed to be for people that need more attention and care, but we're not there yet. They provide housekeeping, laundry, meals, and transportation. We also had lunch there. The portions were a little small, but the quality of the food was good. The staff we talked to was very nice.
October 20, 2016
I visited this facility
Élan Westpointe was very nice, they were very hospitable, and the place looked brand-new. I was impressed with them, and the dining area was nice. They were very nice and clean, the people are very friendly, and the residents were nice.
July 27, 2016
I visited this facility
Élan Westpointe is very new and very attractive. The people were very friendly and informative. We saw a couple of models for the rooms, and they're very nice and attractive but probably a little smaller than expected. The dining room looked like a very nice, small restaurant. It was a good experience for us.
Memory Care Reviews for Élan Westpointe
September 14, 2018
I visited this facility
What I liked about Élan Westpointe was the fact that people could age out in the facility. The staff seemed very nice. It was a large facility so there was lots of space for activities. One thing we didn't like was the fact that they didn't have one big room for my parents-in-law to live in. They'd have to use two rooms that were next to each other, so we'd have to use one room as a bedroom and one room as a living space, meaning we'd have to pay for two rooms. The facilities and activities were nice though. They have a lot of outings for their residents. My father-in-law could participate in the assisted living field trips as well as the memory care field trips, which I like. They have a nice game room and crafts. I also think they'd be very good with my mother-in-law as far as memory care activities. I still think they should have one room big for couples though.
Costs for Élan Westpointe
Services and Amenities of Élan Westpointe
Costs
- Rent Plus Care Fees
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $3650/month
- Independent Living Starting At: $3650/month
- Memory Care Starting At: $5300/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: All Day Dining Available
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Security Gate
- Spa
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Resident Capacity: 128
- Minimum Age: 62
- Pets: Small Pets Allowed
Licenses
- Licenses: Type B Assisted Living and Specialized Memory Care
- State Licenses: 144123
About Élan Westpointe
Step into the unexpected. Stunning, but casual. Elegant, yet comfortable. More like an urban lodge or boutique hotel than a traditional senior lifestyle community. At Èlan Westpointe, you’ll discover concierge-style services, resort-quality amenities, and a compassionate, respectful staff always at hand to offer assistance with daily living and specialized memory care.
What Makes Us Special
We have a beer and wine license, so have an on-site pub! --- We have amazing views; our community is built on the highest point in New Braunfels --- We have Independent Living all the way to full dementia care, so you can age in place (don't have to move).
Map of Élan Westpointe
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