Élan Westpointe

We plan to move in there very soon. Friendly, cooperation staff.

Élan Westpointe is very a nice place and spacious. They give you all the right answers, and the food is not any better than all the other nursing homes. I would say it's a great place for assisted living, but if you're coming for great food, then don't bother. They have nice activities. If you want to stay busy then you can stay busy. They have a good activity director, and that's really important. She always welcomes suggestions and stuff like that. The pet answer around here is, "We're going to look into it," but they never get back to you. That's the reason why a lot of things aren't successful, because of the lack of communication. It's part of the problem here. They're short staffed. For example, it took them four days to get the trash in my room picked up. And you have to argue with them because they'll argue that I don't have much trash in here, but I don't want it sitting around because there's diapers in there for four days. They said it won't happen again, and then it happened again. I had to argue with the person who picks up the trash. Attitude is everything. We're having problems getting help, which is really bad. The food seems stale and tasteless.

I was very impressed with Elan Westpointe. It was well kept and did not smell. It was like entering an apartment building. During the tour, all the residents looked well kept. It was a very nice experience. They do the laundry and they also have a dining area. I met some of the staff who would work with my husband and assist him with his medication. The bathrooms had roll-in showers and holding bars. They also had a small exercise room with equipment for moderate type of exercises. They had movie nights with popcorn, Bible studies, Church services, and a van that could take them to doctors' appointments. The food smelled really good even though I was not able to try it.

We went to the Élan Westpointe assisted living and memory care sections. The staff seemed very caring. The facility was very new and very trendy. The rooms were over the top and very beautiful. It did not look like an assisted living place. You would think you were in a hotel in the mountains. It's a very beautiful place.