We've had my husband's Mother at Conroe Health Care Center for several years and have nothing but praise for the Care they have provided. During difficult and challenging times caring for our 90 year old loved one, we felt like CHCC was the best place for her, and for us. It's a smaller facility, but upon our first visit, after hearing good comments from residents and staff, and how clean it smelled and neat everything was (unplanned visit), we chose CHCC. Even though my Mother-in-law had her challenges, the staff were very careful, respectful and professional in all of our communications and to ensure our Elder received safe and appropriate care. The Administrator Tamra went above and beyond to make sure Mom was and felt cared for in all areas. She and her staff were very easy to reach and quick to respond. Nursing Leaders Jessica and Sharon were tops in our book and made sure her physical, psychosocial and even spiritual and emotional needs were attended to. Business Office Manager Audrey was excellent and responsive to help us navigate through the paperwork and monetary challenges. And they have an awesome Social Worker Karyn who was always involved and made sure social needs were addressed. They all checked on Mom throughout the day. Terri went beyond her role of receptionist and was the Best to ensure communications were passed along and people were greeted and scanned etc during challenging year of Covid. We had the best House-Keeping/Laundry Team and I can honestly say that even in 2 years, all of her clothes are well cared for and her room has been clean. The Nurses Aids have done a great job, and even when Mom was in bed for an extended time due to health issues, they have kept her from any skin breakdown. She thought of you as part of her family. Kudos to the Maintenance Team as well especially keeping the tv working! Everyone is like family! Dietary and Cafeteria Workers tried their best to please the pickiest of eaters and we know you try your best! Physical Therapists, Occupational Therapists, Speech Therapists, THANK YOU! for working gently with our Seniors! And much appreciation to the Nursing Staff who have treated our Mom like your own: Your sacrifices and professional expertise with your patients show your heart: Andrea B., Virna F., Martha S, Amanda B and others. Although we don't know all the names, we appreciate you all! It's time for our Mom to move closer to her daughters in another State but we want to shout out the Great Work you have all done in caring for our Mom. She told us today that this was a very nice place and some very special people here and that she is really going to miss it here. THANK YOU for allowing to have peace of mind that she was well cared for.