Remarkable Healthcare
4501 Plano Parkway, Carrollton, TX 75010
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About Remarkable Healthcare in Carrollton, Texas
Remarkable Healthcare of Prestonwood, located in Carrollton, TX, offers a variety of care types including skilled nursing care, short-term rehabilitation care, and respite care. This senior living provider caters to individuals who require different levels of support and rehabilitation services. With options for both private and semi-private rooms, residents can choose the living situation that best fits their needs and preferences. The rooms are designed to provide comfort and convenience, ensuring that residents feel at home.
The amenities at Remarkable Healthcare of Prestonwood are designed to enhance the living experience of its residents. The community boasts outdoor common areas, organized activities and programs, and a resort-style community vibe that encourages social interaction and engagement among residents. Additionally, there are shared common areas and communal dining options, allowing residents to enjoy meals together. For personal care, salon services are available on-site. The community also provides enclosed/secured outdoor common areas for safe enjoyment of the outdoors, and room service for added convenience. Social activities and events are regularly organized, fostering a vibrant community atmosphere.
Remarkable Healthcare of Prestonwood is committed to the health and well-being of its residents, offering a comprehensive range of services. Nurses and therapists are on staff to provide medical and rehabilitative support, including physical and occupational therapy. Medication management and diabetic care services ensure that residents' health needs are meticulously attended to. The community also offers medical transportation services, accepts insurance, and provides holistic/alternative therapy options, including massage therapy, to cater to the diverse health preferences of its residents. This senior living provider is dedicated to offering a supportive and nurturing environment for all its residents.
Services and Amenities of Remarkable Healthcare in Carrollton, Texas
Dining
- Communal Dining
- Room Service
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Holistic/Alternative Therapy
- Massage Therapy
Financing & Payment Options
- Insurance Accepted
Outside Amenities
- Enclosed/Secured outdoor common areas
- Outdoor common areas
Fitness & Wellness Programs
- Salon Services
Campus/Building Details
- Resort-style community
Games Hobbies & Recreation
- Organized activities/programs
- Social Activities/Events
Transportation & Shopping
- Medical Transportation Services
Staff Training & Qualifications
- Staff trained in Medication Management
Care Providers
- Nurses on staff
- Therapists On Staff
Inside Amenities
- Shared Common Areas
Health Services
- Diabetic Care
Medicare
Health
1.0
Overall
1.0
Quality
2.0
Staff
1.0
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Reviews of Remarkable Healthcare in Carrollton, Texas
2.0
(5 reviews)
Facility
3.0
Staff
2.5
Food
3.5
Value
3.0
JBun
2
|
July 12, 2022
My comments are only in respect to the Covid unit as that is the only place I experienced. My wife was there 10 days and I visited her regularly each day. Meals were normally delivered cold and normally no one would assist her so I finally started coming at lunch and dinner time to assist. There was no regular schedule for meals for example dinner might show up any time between 5 and 7:30pm. Overall the quality of the food was OK but as I said, usually cold and therefore not as appetizing. Finding a caregiver to assist with or attend to anything was a challenge and when I would find one they often were at the nurses station on their cell phones. My wife suffers from demential and incontinence. She would be left for hours without checking to see if the diaper needed changing and when I told them, sometimes they did change it and sometimes not. When I would point out something, like the diaper, that needed attention they would say they would see that it was taken care of but didn't follow through. There were crumbs of some sort on the floor between the head of my wife's bed and the wall when we arrived and they are still there today after she moved out. Housekeeping did come but only mopped/swept the traffic area, not by or under the bed or did't move the chair or wheelchair to clean those parts of the floor therefore housekeeping was marginal. I was never given contact information for anyone in a supervisory or management position in case they were needed and whenI mentioned some of these things upon discharge, I was told why didn't I say something sooner....to whom? On a couple occasions I tried calling but it was impossible to get someone to talk with. On the positive, the Med Tech seemed on top of her job and was friendly and caring. I am relieved that my wife is no longer there.
Bill
2
|
September 28, 2021
My mother-in-law was at Remarkable Healthcare of Prestonwood for rehab. The staff was nice. But they would lie to your face and tell you things that they were going to do, but they never did any of them. I'm excluding the working staff or nurses from the management because they were on their cellphones a lot and they were understaffed. She said the food was good. They had no activities available, therapy was the only one, and that's not considered an activity. They had a gym where she was going through physical therapy, which appeared to be pretty good. It's a new facility. All they do is the staff going in and changing beds, feeding them, and stuff like that, so they were pretty weak on the upkeep because they were understaffed. We didn't pay anything, Medicare took care of that.
Nowayever
1
|
October 17, 2016
I was physically injured while staying at their rehab section. Aids were poorly trained. Nurses were indifferent at best. Most spent their time online shopping while on duty. A common practice: If you rang for assistance, someone would come in and turn off the assistance light, and then leave-- never to return. Apparently they keep stats on how long a response takes, and this is how they avoided a low rating. Disgusting place.
Ernestine2
2
|
February 29, 2016
Remarkable Healthcare Prestonwood is a new facility. But I was not so pleased with their service regarding calling their office after hours or on weekends - the phones weren’t answered. But the facility was fantastic. My husband did well with them though his room was not cleaned as much as it should have been. They did not have enough staff. One day, I received a call from them telling me that my husband had a fall and they are bringing him to a hospital. We went to the hospital but they weren’t there. After 45 minutes, we went to the facility to find out where my husband was. It turned out they brought him to another hospital because the first ambulance they contacted did not arrive so they called another ambulance. I was still able to talk to him at the hospital but after two hours, he passed away. After that day, this facility never bothered to call me back.
Peter36
3
|
September 18, 2015
My wife has been at Remarkable Healthcare. She was there in February, and she has just come out. She seems to improve by the day. They do have the ongoing living system there as well. I think it’s very difficult to describe the staff because everybody is different. If you had a line up of 20 people, you’d find probably 19 different characters. As far as appearance, it’s very good; I think it’s only about 40 months old. It’s very modern and very newish. You have a physical therapist there, and you have like a gymnasium for exercise; plus, you have medical care.
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