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NHC Fort Sanders

2120 Highland Ave, Knoxville, TN 37916

(800) 558-0653 (Call a Family Advisor)

3.4

(10 reviews)

Offers Nursing Homes and Assisted Living

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Reviews of NHC Fort Sanders in Knoxville, Tennessee

3.4

(10 reviews)

  • Facility

    4.8

  • Staff

    4.0

  • Food

    4.3

  • Activities

    4.5

  • Value

    4.5

Rhonda

5

December 7, 2023

I am a friend or relative of a current/past resident

My mother is in NHC Fort Sanders. She's been there for a while, but she'll be transitioning to long-term care. What I like best is it's close to Fort Sanders Hospital, and I like the level of care that they provide. I'm there most days to visit and while I'm there, I see how they care for the patients. I'm very impressed with their therapy and their equipment. They have several workout rooms there at the facility for the people. They have a full line of care there. The second and third floor is for the long term. They have a lot of opportunities there for different levels needed for different patients, though sometimes, they can't get to everyone at the same time to clean. They have an outdoor facility. They have activities like a center for the patients.

Laura B. Lockett, FNP

5

November 15, 2021

I am a friend or relative of a current/past resident

My father in law has been at NHC Fort Sanders for 2 weeks after hospitalization for his third stroke. I am impressed by the cleanliness of the facility and lack of foul smells that occur with chronic incontinence. He is very grouchy but still getting excellent care with the VERY patient and caring staff, especially the physical therapy team, who he literally curses with entire sentences of four letter words. As a medical provider I am well-versed with the “difficult” patient. He is the definition of a difficult patient, but is treated with respect and kindness as well as clinical expertise.

Kelly Rusk

1

May 4, 2021

I am a friend or relative of a current/past resident

My father was placed at NHC Fort Sanders after another short stay in the hospital. He was in his 17th year with Parkinson's mostly cared for at home by my mother. NHC was pushing us for a new facility to move him to for long-term care. Rehabilitative care was not possible, therefore no more Medicare. His calling-out behavior had progressed. He was being denied by every facility with skilled nursing care. He was no longer mobile. My mother discussed moving him to the only dementia-accepting assisted living facility in Knoxville, but then she decided they could not adequately take care of him either. She told Alexis at NHC he would have to stay there for long-term care, private pay until another facility would take him. Shortly thereafter, on Valentine's Day, my father called my mother to tell her he loved her, to talk, and wish her a Happy Valentine's Day. That evening my mother was called and told that my father had fallen. NHC said they checked him out and he was okay, they told her. He was not taken to a hospital. He was in a wheelchair in the hall asleep the next morning when my brother came by to check on him, not knowing of the fall the previous night. He did not wake Dad and went on to work. Later that day my brother called me to say that Dad had been intubated at University of Tennesseee Medical Center. UT had contacted someone in the family to tell us Dad was there and that he was unresponsive. No one from NHC Fort Sanders called my 83-year-old mother nor any of us seven local children. NHC also did not send any paperwork with my father to the emergency room, I was told. My father did not recover. Eight days later he died at UT Medical Center. These are the facts and they should speak for themselves and perhaps my father, as well as those considering such a place.

Safe Facility

5

August 15, 2020

I visited this facility

After a recent visit to this center I was very impressed with Covid-19 safety. They took every precaution to protect their patients. Mask were required and face shields if you were in patient care areas. The Director of Nursing was conducting weekly test on all staff. I felt very safe in this nursing home. Great Job NHC Fort Sanders

Caretaker101

4

November 2, 2018

I am a friend or relative of a current/past resident

My uncle was here for 5 years. He loved it, loved the church service, activities, food, staff everything. He said he was not going back home. Yes there is a slight problem with staff, they dont keep call light within reach or keep the water mugs filled (so a lot of uti's) but overall no regrets with him living his final years at NHC Ft Sanders. I never hesitate at telling the staff how I felt when something was not right, and they fixed it. No problem Would recommend

knoxville123

2

July 9, 2017

I am a friend or relative of a current/past resident

This facility cuts corners on staff and food services to save money. Very low staff to patient ratio.

Dontchoosethisone

1

April 28, 2015

I am a friend or relative of resident

Do not use this place. My mom has been there for several years, but lately the quality has gone down hill fast. I complained about serious issues and staff got mad at me. Very unprofessional! They over medicate patients and food services is horrible.

Cindy27

5

July 31, 2013

I am a friend or relative of a resident

My mom is in NHC Healthcare. It is excellent. I can't tell you anything bad about it. The facility is nice and clean and it looks like a little hospital. There is no odor. The staff on the floor that she is in is excellent. They answer my questions. They take excellent care of my mother. They have activities for the residents that they can walk to, or they can be taken to and from and because some, such my mother, can't walk so they just wheel her down there. The food is good and it is prepared hot. However, my mom has been there close to three months and it took me almost two month of constantly reminding them to put a pillow under my mother's left arm to elevate it, because if they don't it swells as she has no movement on her left arm and hand. Also, I'd like for them to bathe mom a little bit more, not that they don't change her when she needs to be changed, but just her whole body needs bathing a little bit more. But overall they are excellent.

GHUFF

4

July 27, 2011

I visited this facility

MY MOTHER WAS IN THIS HOME HELTH CARE. sHE WAS THEIR FOR ABOUT 6 WEEKS. VERY NICE SERVICE.

NikkE

2

June 29, 2011

I visited this facility

This facility is one of the worst ones I have visited. NHC has several facilities in the area, but Fort Sanders is by far the thorn in their side. They cannot keep a staff because they have nurses quitting on an almost daily basis it seemed. The CNA's would go out to smoke and not return for half an hour, there were no safety equipment or gloves available on several occasions, and I did not feel the staff tried to maintain the dignity of the patients when it was needed. This was also the only facility I have visited that used restraints on patients in a mannar so frequently that it made me very uncomfortable.

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Services and Amenities of NHC Fort Sanders in Knoxville, Tennessee

Health services

  • Hospice Care

General

  • Resident Capacity: 172

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    2.0

Medicare Provider Number: 445107
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About NHC Fort Sanders in Knoxville, Tennessee

NHC Fort Sanders is a Senior Living provider in Knoxville, Tennessee that offers residents Nursing Homes and Assisted Living services. Contact NHC Fort Sanders for more details on services and rates.

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