My mother-in-law is in Brookdale Jackson Oaks. It seemed like a nice place, appeared very clean, and kept up. The people were very kind and friendly. I sat in one meal with her, it was very nice, and I didnt eat the food, but she said it was good. The service was like a restaurant dining. They have a piano, she can play the piano, they have a recreation room they can go to, and get together as a group. The day I was there, they brought in gospel singers, and that was nice. They take them to Walmart shopping once a week, and they have outings for those who can get in the car and go. They plan things to get them out.
Brookdale Jackson Oaks
Offers Assisted Living, Independent Living, and Memory Care
13 Reviews
3131 North Highland Avenue, Jackson, TN 38305
Call
(800) 385-2527
Reviews of Brookdale Jackson Oaks
Assisted Living Reviews for Brookdale Jackson Oaks
June 25, 2019
I am a friend or relative of a current/past resident
September 28, 2017
I am a friend or relative of a current/past resident
My mother is a resident of Brookdale Jackson Oaks. She has a private room with a semi-private bathroom, and they were changing the carpets out. It was very nice, and the size is suitable; we were very pleased. They have activities for the residents, but she couldn't participate in them because of her condition. With what I have seen and experienced so far, the staff is very friendly and seems to be doing their job well. We have looked at the menu, and it appeared to be adequate. Ideally, we prefer to have our own private bath, but that would raise the cost. Other than that, everything seems to be adequate.
August 05, 2017
Other
The food is horrible. Once they have your money, they treat you like a number. In the assisted living side, the aides are not CNAs and spend majority if there time at the nurses desks talking. They leave residents in their rooms all day long. On the independent living side, once they have your money they will welcome you the first two days and then you will never hear from anyone else. The food is always overlooked, no nutrition.
December 16, 2015
I visited this facility
Brookdale Jackson Oaks is very clean. I was very impressed. We ate lunch at the facility, and we were served a delicious meal. It was like we were in a restaurant. It was not cafeteria style. There are waitresses who come to you to ask what you’ll have. We were offered dessert and coffee. The waitress was very nice. They showed us two different kinds of rooms. They had single room with double beds, which you have to furnish, and then they have apartments. We also went to a unit where there is a living room, a bedroom, and a bath. They have a room with a large television. They have a room where they play bingo and put together puzzles and play games. The facility is right across (from) a big grocery store. I would recommend this place to others looking for this kind of facility.
May 29, 2014
I am a friend or relative of a resident
I visited a little condo my aunt has at Jackson Oaks. I used to come down there at least once a week or every two weeks and spend the day, sometimes the night with her. She lives alone in her little space. If I were going out looking for a place for me, I would definitely look at this one. It has a gym, which has a little place so people can watch me. I can try something new and never fall, and somebody's out there to help me.
It has a very large dining area. It is really clean. It is set up like one at home. The food that I ate was good. Sometimes, they have a salad bar, and if they have fish, that's usually a buffet style. You can get all the fish you want. They have an area that they provide for women. They actually have weight training. The staff is definitely helpful.
August 10, 2013
I am/was a resident of this facility
I chose Jackson Oaks because it was just closer to where I live. The main problem I have is that the place is so expensive. They need a little more staff on the afternoon shift, but other than that the staff are fine. They always serve pork and I don't eat pork, although they have another alternative which is chicken.
Independent Living Reviews for Brookdale Jackson Oaks
February 06, 2022
I visited this facility
We found Brookdale Jackson Oaks for my mom. Even though it's an independent living, they still check on all their residents, even in the middle of the night, if she pushes her button, somebody comes. And accessibility, the price had a little bit to do with that, the amenities they offer fit mom pretty well. It's about five minutes from my house and my sister's house. They have a lot of senior activities through exercise. They have a full-time PT staff, which she will partake in, that stays in the building. They have a Sunday afternoon church service that she will participate in and play the piano because she plays the piano. They have the senior exercise, which she has not been a part of, but she does seem interested in. They have a dining room service, three meals a day. Honestly, if you ask the residents, they say the food is good. It's very clean, it smells clean, and they had an incredibly friendly staff. We've been visiting there several times.
April 25, 2018
I visited this facility
I didn't like Brookdale Jackson Oaks as much as the other place I visited because it was older. It was like a concrete jungle located on the corner of a busy bus and car path with businesses on all the corners. They also didn't keep up their grounds really well. Their prices were really good, but it was the location that I didn't like. I could have had a nice little apartment there outside the main building where I could park my car, and I could have planted some flowers and let my dog right out the back door. The apartment was not up-to-date, but adequate, with a kitchen, a bedroom, a dining/living room, and a back door.
July 17, 2017
I visited this facility
Brookdale Jackson Oaks was very nice and informative. They were friendly, clean, and had a lot of activities like church service, reading in the library, and people doing puzzles in a community area. The food smelled good. The dining area was spacious with a lot of tables. The room we saw had a spacious living room, bedroom, kitchenette, and a bath.
September 18, 2015
I visited this facility
I viewed the independent section of this facility. It is perfect for what I want. Very independent with a full kitchen. Meals and cleaning are available for a fee. It is in a good location and seems very quiet. They have a great variety of activities available.
Assisted living is available in another area of the same facility.
September 30, 2014
I visited this facility
Jackson Oaks was a nice place. The management was extremely good. My step-father lived there when he was still alive. Their rooms were great and their staff is good.
April 11, 2014
I visited this facility
Jackson Oaks is a very pretty place and very well done. When I went there, it was very clean, and the rooms are very nice too. I only met one or two staff and they were very pleasant.
January 31, 2014
I visited this facility
The staff at Jackson Oaks was very nice, friendly, and helpful. The rooms were adequate. It was very nice, very clean, but it wasn't for me right now.
Services and Amenities of Brookdale Jackson Oaks
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
- Housing Extra: Cottages
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library, W/D In Apt
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Gardening
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
- Financial Aid
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Low Fat
- Low Salt
Languages
- English
- Spanish
General
- Resident Capacity: 49
- Respite Care
- Minimum Age: 65
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- State Licenses: 00000328
About Brookdale Jackson Oaks
Brookdale Jackson Oaks provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.
Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.
What Makes Us Special
Our community is very unique in that we are the only IL/AL in Jackson. We have been here the longest and have won the Reader's Choice Award for the best senior living community for 13 years straight.
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