The 5 Best Home Care Agencies for Seniors in Jackson, TN for 2025

"Excellent service and quality care given to my mother-in-law. "

"We have Home Instead Jacksonville come in. The care is fine, but it only covers four hours a day, five days a week, so we are having to hire someone for later in the afternoon. The caregiver does a good job. I still have questions about the billing, and I have not been able to get an answer. My dad is a veteran, so when we first contacted them, I thought it would be a pension type of payment. But it's only four hours, so in the afternoons we'd have to pay out of pocket. When I called Home Instead, they told me that if he did not get the care from them, we could not get his pension. I don't understand that and I haven't found any answers. We had to buy Depends and gloves out of pocket. When she's here, she cleans and does whatever needs to be done. She will fix meals for both of my parents, and she's there to assist my father. In terms of scheduling, they're trying to accommodate. At one time, the lady was only coming for six hours, three days a week. But my dad had to go to the hospital, and we needed somebody for five days, so they spread out the time to four hours over five days. She takes him to doctors' visits, but as far as getting him out and just driving him around, she hasn't done that. He gets up and dresses for church on a Tuesday, and he misses it. I really wish there were some kind of way that someone could come on weekends and get him ready for church, since some of the churches have opened up."

"Senior Solutions Home Care seems to be more in line with what I needed for my dad. The caregivers take him to the store if he needs to go, fix a meal for him, clean the house and do the laundry. The caregiver is good and does what we need. We wanted to do Monday and Thursday for four hours at a time, and that’s what they have done. Everything has been so far good. "

"We hired Sitters and More. It was OK. They provided light housekeeping, cooking, and laundry. However, for what my mom was paying, you can't really expect more out of them. It took a while for the same person to show up, so we would get a different person every time. We also had a time where nobody showed up, and they didn't call anyone. I would like to have the same person come in every time. The first one my mother had, they fired; however, the other one that she had was good."

"Everything with Touching Hearts at Home Milan has been great, there were no issues at all. The caregiver mainly provides comfort type of assistance like sitting with mom, assist with meals and bathroom. Overall, the caregiver just mainly provides companionship. We have them for 4 hours a day and 7 days a week. There are 2 different people, 1 for Mondays through Fridays and the other one on the weekends. Both of them were great. We chose this route because their prices were the best and they're a smaller group."