Comfort Keepers of Jackson Tennessee
367-B North Pkwy #6, Jackson, TN 38305
(800) 558-0653
Verified Partner
4.6
(110 reviews)
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Reviews of Comfort Keepers of Jackson Tennessee in Jackson, Tennessee
Willie S_5
4
|
September 25, 2024
They could give more training to the workers. I like that current caregivers know what to do and come in and do it.
Sandy H_12
4
|
September 12, 2024
If they weren't there, then I would have to be there around the clock. It would be nice to only have 2-3 regular aides. She doesn't like strangers in her house or changes.
Sandra J_10
2
|
August 19, 2024
The one caregiver I had, would take me shopping. They never called back to see if I needed anything.
Provider Response
John D_53
4
|
August 19, 2024
I can not drive myself and they made transportation possible. They were on time with my care.
Bruce B_26
4
|
June 26, 2024
I'm not quite as incapacitated as the other people they help, but it does make an impact on me. They are prompt and do a good job at giving me care.
Sallie W_1
5
|
June 13, 2024
I know they are going to do what they say they are going to do, like being responsible and being on time. They are professional, dependable, and provide quality services.
Margaret V_4
4
|
May 31, 2024
They have helped me with everything. I type up a list and she does the laundry. I have had 4 people come out here. The first was good, The second and third were terrible, and the fourth is very good.
Dawn B_11
5
|
May 14, 2024
The owner tried to talk directly to us and meet our needs I felt that it was a very personal service.
Jerry B_12
5
|
April 29, 2024
They helped the most by showering him if he was able, helped him get dressed, cleaned around the house, and help me when she could. I liked that they were nice people, came in and did their job, I had no complaints.
Gwendolyn T_1
3
|
April 29, 2024
The caregivers need to make sure they get here on time. Some of them are wonderful, however. We have had problems with their staff not showing up.
Provider Response
Shirley R_17
5
|
April 23, 2024
They're very helpful and they help me put laundry away and helping he find a place to put all my laundry. They do things that I am unable to do for myself. I like the fact that I have some say in what days I get service but picking the time is a little difficult and I like that I get to pick the person I want.
Milton T_2
4
|
April 16, 2024
My husband is prone to fall so, they help him to shower. They do the job on time, and do what they are asked to do.
Patsy W_5
4
|
December 27, 2023
The provider helped with the bathroom and feeding her the most. The agency is dependable and always have their people here on time.
Frank T_2
5
|
December 11, 2023
It was absolutely outstanding. I liked their helping me. I liked everything. I liked their attentiveness and helping me.
Stephen B_7
5
|
October 12, 2023
I like that they clean my house. I like that it all has been good for me.
Wansie B
4
|
September 13, 2023
They've done everything I've asked them to do. I don't know of anything else they could do.
Agnes B
5
|
August 25, 2023
I have a very good comfort keeper, she's very efficient, I don't have to tell her what to do. They are very efficient, and they are up on things.
MAuxier
5
|
August 4, 2023
We just recently had to bring our relationship with Comfort Keeper end. My mother has reached a point where she can no longer be alone. We had the best caregiver she is our family now. The staff is wonderful to work with and will do everything to help. As I ended the service I was even told they are still there for us. They all love my mother so much. I would highly recommend Comfort Keepers for you parent any day and all day long.
Provider Response
Adrienne D_2
5
|
July 14, 2023
It's been wonderful before he was home alone and depressed. Now he seems a lot happier and I have a piece of mind. They were great, they responded to me right away.
Provider Response
Anonymous_6547
5
|
June 14, 2023
When they are here, I can go out and run errands and stuff like that. I like that they have been helpful with my parents and with me while I have been sick.
Florence B_1
5
|
May 23, 2023
My life has been easier as my caregiver takes care of all kinds of things for me. I would tell a friend that my particular caregiver is really good at what she does.
Debbie S_23
4
|
March 25, 2023
My sister and I were filling in the gaps, and they provided the rest of the care. As we progressed, the quality of the caregivers got much better, but it was rough at the beginning.
Frankie P
4
|
February 8, 2023
They come and stay with my wife while I am out on business. I like that they are local and close.
Fred P_6
5
|
January 12, 2023
They helped me with my wife, so I could get out of the house. I liked the people that they sent out to look after my wife.
Daisy H
5
|
November 29, 2022
I don't think it helped me a lot because the client is at the stage where I could leave him to run errands. They seemed like they really cared about the client and his comfort.
Anonymous_6566
5
|
October 25, 2022
The agency have been here with my husband when I'm away from home. I'm very pleased with the caregiver assigned to me.
Truman M
4
|
September 24, 2022
They have a good quality of caregivers.
Gracie S
5
|
August 24, 2022
He has really fallen in love with them and he relates with them well. They understand his situation. I have been very happy with the people that they have sent.
Ernest & Peggy E
5
|
August 16, 2022
We didn't actually need them, we're fully functional but my husband is going to have a surgery down the road. I think they are very nice people and are qualified. I like that they are very pleasant people to deal with. They are not overpowering. They have come in and stepped up to the plate to help out where they could.
Margorie V
5
|
July 26, 2022
We all rotate, the overnight care has been great. The impact of the others have not been that great, but it's allowed us to sleep. I like the commitment. They're well-prepared, especially the person they send overnight. Their communication is excellent.
Barbara C_52
4
|
July 20, 2022
My mother really likes the caregivers that come. They help her with cooking and cleaning. I would tell a friend that they are very professional. They could lower the prices. That is it.
Ruth H_13
5
|
July 19, 2022
They do things I cannot do. They do laundry. They vacuum. The caregiver is efficient and on time.
Mary H_103
4
|
June 24, 2022
It helped to have a reliable source who could do things while we were away. They could have better communication.
Chris B_21
4
|
October 20, 2021
They are available whenever I need them. They are very friendly and show empathy. If a problem arises they work very hard to work it out.
Brenda H_14
5
|
September 28, 2021
One thing that the agency has done is bending over backwards to help me. I would like to see them call when the caregiver isn't coming that day, because I have had that happen twice.
Glenn W_3
4
|
September 28, 2021
The company was very reliable. I like the nurses. Most of them seemed experienced and got things done.
Laura N_1
5
|
August 30, 2021
I don't have to worry about my mom while I am at work. Everyone I have associated with has been great to work with. The people are sweet and helpful.
Linda A_18
5
|
August 20, 2021
They help her with her everyday activities, so she can stay home. Everyone has been personable. We feel like everyone takes their time for us.
Linda B_50
5
|
August 11, 2021
They talk to her, relate to her, and listen to her. I really like that they have really good caregivers that they send us. They are a good fit.
Patti P_3
5
|
July 28, 2021
They give me a shower and make my bed. I like that they are always on the right track to do right.
Paul P_4
5
|
July 28, 2021
Everything that they do is quite helpful. I like everything that they do.
Sandy C_18
5
|
July 20, 2021
Our caregiver likes Jim and he likes her. He doesn't feel like he's being babysat. They care about their clients a lot and they're not in it for the money. They have really good follow-up.
Maury H
5
|
July 14, 2021
The last caregiver was great. The boss stayed and made sure the services went well. The main bosses were absolutely wonderful. They took care of the problem immediately.
Doris C_11
5
|
June 22, 2021
It is nice to be able to rest and relax, or run errands when needed. We also have a good friendship with the caregivers. I like the love and care of the caregiver that they send out to assist the family.
Carolyn S_16
5
|
May 15, 2021
They help by doing things around the home that I do not have time to do during the week. She talks and interacts with my mom. I like the care they provide for my mom when they interact with her. I am free to call them and talk to them if I have concerns.
Rev R
4
|
May 15, 2021
They helped my wife the most. They talked to her a lot. They came and did what they were supposed to do.
Margie A
5
|
April 24, 2021
It's nice to have a human contact for her. They are professional. I like the care they give my mother.
David G_12
5
|
April 16, 2021
They do their job. They watch over my dad when we are not around. They matched us up with the right person.
Lisa A_10
5
|
November 5, 2020
She keeps my mom engaged. I everything they have done for us so far. They are accommodating with her appointments. They find the best personality to work with my mom.
Jane D_4
5
|
October 20, 2020
They are perfect. Everything they do for me makes my life easier. They help me with cleaning and cooking. I am very satisfied with them. I like everything about them.
Martha W_3
5
|
September 23, 2020
I like them because they are nice and do a good job. I know Leslie and the people there are background checked. I feel more comfortable with this agency.
Mary A_50
5
|
September 19, 2020
They have been kind and efficient. They are patient and friendly.
Peggy S_5
5
|
September 10, 2020
Them just being here has been helpful. This has been going on for seven years and I have been taking care of her up until we started getting help from Comfort Keepers. So far they've been dependable and here when they're supposed to be. They do what they say they will do.
Shelia H_2
5
|
August 25, 2020
For the first week I had to adjust to being home and they stayed with me for the first week. The owner keeps in constant contact with me to make sure that I am okay.
Sam J_2
5
|
July 27, 2020
They help him get food and help him walk. They do everything for him. This company is very attentive.
AdaCarol W
5
|
July 20, 2020
She helped me with my bath and she fixed my breakfast for me. It is a really good program, it is just that the insurance didn't cover them.
Scott L_3
5
|
July 7, 2020
They helped give him a safe environment to live in and make sure he didn't fall. They were very flexible and responsive.
Donna B_18
5
|
June 12, 2020
It helps me out greatly keeping up with my dad and keeping me informed. They have a big help. They have addressed problems whenever they've arisen. They have called to check in on me.
Martha D_4
5
|
May 18, 2020
They are on time and they are willing to do what I need them to. I can get in touch with them any time I need to.
Susan N_7
4
|
May 7, 2020
He hadn't had care for a long period of time, and we went through a long process of figuring out a good schedule and what we could afford. The person who set things up for us was very helpful and supportive.
Anonymous_3671
5
|
April 23, 2020
They were prompt. My wife like them, she was satisfied with them. They did everything that they promised they would do.
Cheryl D_9
5
|
March 12, 2020
The social worker came out and helped me move some things and make some phone calls to organize. They are very personal.
Anonymous_3558
4
|
March 12, 2020
Now that it is going it is good. Someone is there to make sure she is eating and taking her medicine so I do not have to follow up after every little thing. It is just the initial getting started with each of the different caregivers since it's challenging. It takes them a long time to understand what they need to do when they are there. I had to follow up to see if they were doing things right.
Sylvia H_1
5
|
March 4, 2020
They are helping me get well. They wait on me and they send very trained caregivers to help me. I just think they are reliable and they do what they say they will do.
Karen C_17
4
|
February 24, 2020
She has dementia, so her caregiver gets her out of the house for errands and lunch. They're very conscientious about calling and being easily accessible.
Paul W_6
4
|
February 12, 2020
He has dementia, so having the same person is very important. Comfort Keepers has started, and they have continued to give the care, which is very valuable. I like that the provider has not quit.
Virgina A
5
|
February 11, 2020
They get her up out of bed, and they help her take a bath and get dressed. They come in, help my wife clean, and do whatever we ask them to do.
Anonymous
5
|
February 5, 2020
They help me the most by helping me get around the house and getting what I need to get done. I like the people because they have good attitudes and do a good job for me.
Melissa R
5
|
January 13, 2020
It has made it so he can get out and do things instead of just being at home. I had used them before to take care of my father, now it is for my brother. They listen to me and try to find me someone that fits our needs.
Jean R_3
4
|
January 13, 2020
It gave us someone to sit with her when we needed. I liked how I didn't have a set schedule, and they could still accommodate when I call them.
Terry M
5
|
December 9, 2019
For my husband, they give him company and take care of his bathing. He is able to get time with someone else besides me. It gives me a chance to do things I can't do when I am taking care of him. They have recommended them a lot. I like that they are personal and that the caregivers take care of us.
Lynda E
5
|
November 21, 2019
They help the most by making up the bed and helping me cook. I like that they are honest.
JamesH_1
5
|
November 19, 2019
They take care of him and see what he needs. The caregivers could act more responsibility and not sit on the porch for two hours.
Janet Y
4
|
October 23, 2019
They helped the most by being there and helping. They could have tried to get one person per patient instead of using several different people.
Anonymous_2558
5
|
September 12, 2019
I did not have to worry about my mother while she was under the care. If someone was with her, I had peace of mind. They were extremely personable with both me and my mother.
Peggy D_3
5
|
September 11, 2019
They have a good attitude, which I like. I like that the helpers are kind.
Patricia P_12
5
|
September 10, 2019
They washed and cleaned. They did what I was not physically able to do. I liked that they kept up with their people. They were always on time, did what I asked them to do, and went beyond.
Anne E_1
4
|
August 28, 2019
She needs someone with her 24/7 now. They will send somebody out to make sure that she is taken care of 24/7. I am not out there with them when they are with my aunt, and all of the ones that I have sent out with her have been nice. There have been some problems, but they have worked them out. Sometimes, when you have a 95 year-old person with dementia that you are trying to have care for, they just do not match up. If there is nothing that person does to make her happy or there is nothing about that person that she is drawn to, then they just do not work out. When a person quits or moves on, they have to start all over with finding somebody.
Myles L
5
|
August 12, 2019
The impact has been substantial because I have been able to go back without having to worry about his well being. I like that they are there for us, and their reliability is pretty nice.
Carolyn P_7
5
|
July 29, 2019
They are excellent. They help me with the care. They are here. It gives me someone to talk to. It helped both of us. I like the people. I like their attitude and sympathy. They have a caring attitude.
Jo S_3
4
|
July 11, 2019
They couldn't come when we needed them. Other than that, I didn't have any complaints. I didn't have any problems with them. We used them two weeks, so I cannot say too much.
Johnny J
5
|
June 14, 2019
They are very nice young ladies. They had their teacher with them today to teach them some new things. If they do as well as they did today. I am sure someone would be pleased with them.
Jamie B
5
|
May 24, 2019
They take care of everything. They help with all his care. They bathe and feed him. I've heard stories about other companies. I haven't had any issues. They have been reliable.
Anonymous_1855
5
|
May 10, 2019
I don't have any recommendations about how they could improve. They helped out by just being there and being a caring person. I know that the providers don't have a lot of training, but they were able to be there for her. The people they sent were very nice and attentive. They followed up a lot, and they created a website to check schedules and leave notes.
Constance C_3
5
|
April 10, 2019
They have made life easier because my mom just loves them. I like that I can go and do shopping, knowing someone is with my mom. I like the individuals that are here with us. One of the young women came in and just started helping in all the right ways. We had some experiences that weren't so good with some of the others, but the office kept sending people until we found a good fit.
Maxine L
3
|
April 10, 2019
We have had some issues with the caregivers they have sent out. They could do a better job about screening their caregivers. I think there is an issue in the communication. They never keep me informed about the caregivers not showing up.
Magdalene H_1
4
|
March 27, 2019
She does my therapy and helps me in every way. They make sure they find a find a replacement if the regular caregiver has to go out.
Amanda E
5
|
March 18, 2019
They go over there once a month and that's really the only help he gets other than what he gets from our dad. They are doing a great job helping out my uncle.
Maurice G
5
|
February 22, 2019
They help with dressing and they express an interest in things. They help with food. I would tell others they do a good job and take great care of people.
Anonymous_1493
4
|
February 22, 2019
It's made a huge difference. I don't have to go out and go grocery shopping, and that lessens my chances of falling. They could staff up a bit more. I would get a caregiver, I'd like them and work with them, then they'd get more clients and have to be gone. I've heard that they can be a hard company to work for. The organization and staffing can be improved.
Sylvania B
5
|
February 19, 2019
I had my caregiver come to the hospital to help me walk down the hall, and she did it graciously just as if I was her mother. They are real good. Whenever the storm is coming, they call to make sure you have everything you need. If not, they will take you to the grocery store. They are just nice. They take good care of the clients.
Lloyd T
5
|
January 21, 2019
It has been beneficial and I can't practice law if I'm sitting with my dad. They are reliable.
Lucy & Jo Y
5
|
December 11, 2018
It takes a load off my back since my loved one needs them more than I do. They are like friends. We have a lot in common with them and seem to go in the right direction. They are very compassionate and helpful to us.
Betty L
5
|
November 28, 2018
I trust this company, and I didn't trust the previous one. I know they will do what my mother needs and take proper documentation of everything. Their training is excellent, and the record keeping is really good. We have used another company and since we switched to this company, the care has been great. They are very thorough with the care plan, and someone is always here. I don't have to worry about replacements.
Anonymous_185
4
|
October 11, 2018
The caregiver that comes the most is wonderful. I feel comfortable leaving my loved one with them. They are dependable and have quality caregivers.
Sherol S
5
|
September 13, 2018
She seems to be more aware and alert of her surroundings. They have worked very well with the staff that is already in the house, and they are very informative.
Elyse C
5
|
August 16, 2018
The provider has helped me the most by cooking and cleaning for me. I like how friendly the caregivers are and that they are willing to do anything I ask.
Ruth A
5
|
August 10, 2018
They are a companion to her, and help her get into the tub. One of the caregivers is just wonderful to my mother. They are dependable and show up when they are supposed to. They are kind and caring.
Arvin S
5
|
July 17, 2018
They have helped him the most by helping him get his bath and do things he can't do by himself. The caregiver that comes and the staff are good. They will call and check on him.
Ed & Betty M
4
|
May 24, 2018
They do things that I am not able to do right now. I like that they come in and do what I ask them to do. They are very dependable.
Shirley D
5
|
May 11, 2018
In my life, it's helped me a lot. She just is always here and on time. She's nice to talk to and I can tell her anything and she'll do it. I'd recommend her to anybody. She is just a super person, she's outgoing, and she does anything I want done.
James C
5
|
April 26, 2018
They're good and they do what they say they will. They look after my wife when I'm not here and it's pretty important because she has Alzheimer's.
Bob E
4
|
March 9, 2018
Their services have been satisfactory to my needs, and the people they send have been good. I'm crippled, so my daily life isn't very active. Because of my problems, I have a lack of balance.
Margaret M_7
5
|
March 9, 2018
I would tell someone that Comfort Keepers is always available, reliable, and very dependable. I have been very impressed with Comfort Keepers for six years.
Ava E
4
|
January 18, 2018
They need to take better care of me by listening to what I need. They help me take a bath and help me do the things that I really need to get done.
Clarence E
5
|
November 10, 2017
I would tell someone that the caregivers and all the people I work with are professional and good at explaining what they offer. The care has a great impact because I need someone to come help relieve me of the duties that I had.
Richard C_6
5
|
October 13, 2017
I would recommend Comfort Keepers because the service was fast. Having the services from Comfort Keepers helped make my life easier because they cleaned my apartment really well.
Micky S
5
|
August 15, 2017
Comfort Keepers has done well with us. I'm able to have someone with the client during the day, which allows me to go to work.
Lew T
4
|
August 15, 2017
Comfort Keepers has been reliable. We have worked with them for a long time. The care just isn't a big deal to me. It doesn't effect me much.
Caring55357450
5
|
August 16, 2012
Excellent service and quality care given to my mother-in-law.
What you can do with Caring
Services and Amenities of Comfort Keepers of Jackson Tennessee in Jackson, Tennessee
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Therapies
- Stress Management
- Validation Therapy
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
- Sex Offender Checks
Transportation & Shopping
- Transportation Services for General Shopping
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
- Accepts Insurance
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Range Of Services: We provide Safety technology equipment
- Training Areas: Interactive Caregiving
- Payment Options: Bank draft
- Licenses: Personal Support Services Agency
About Comfort Keepers of Jackson Tennessee in Jackson, Tennessee
We help seniors live happy, healthy lives in the comfort of their own homes by providing quality, compassionate care and safety technology solutions to preserve independence and contribute to a better life.
Our caregivers provide customized assisted living in the comfort of your home. Using our Interactive Caregiving philosophy of care, we provide companion, homemaker, and personal care services. We do this while keeping our clients active both mentally and physically and by paying close attention to nutrition and safety.Help seniors by writing a review
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