Comfort Keepers of Jackson Tennessee

Sandra J_10

The one caregiver I had, would take me shopping. They never called back to see if I needed anything.

Provider Response

John D_53

I can not drive myself and they made transportation possible. They were on time with my care.

Bruce B_26

I'm not quite as incapacitated as the other people they help, but it does make an impact on me. They are prompt and do a good job at giving me care.

Sallie W_1

I know they are going to do what they say they are going to do, like being responsible and being on time. They are professional, dependable, and provide quality services.

Margaret V_4

They have helped me with everything. I type up a list and she does the laundry. I have had 4 people come out here. The first was good, The second and third were terrible, and the fourth is very good.

Dawn B_11

The owner tried to talk directly to us and meet our needs I felt that it was a very personal service.

Jerry B_12

They helped the most by showering him if he was able, helped him get dressed, cleaned around the house, and help me when she could. I liked that they were nice people, came in and did their job, I had no complaints.

Gwendolyn T_1

The caregivers need to make sure they get here on time. Some of them are wonderful, however. We have had problems with their staff not showing up.

Provider Response

Milton T_2

My husband is prone to fall so, they help him to shower. They do the job on time, and do what they are asked to do.

Patsy W_5

The provider helped with the bathroom and feeding her the most. The agency is dependable and always have their people here on time.

Frank T_2

It was absolutely outstanding. I liked their helping me. I liked everything. I liked their attentiveness and helping me.

Stephen B_7

I like that they clean my house. I like that it all has been good for me.

Wansie B

They've done everything I've asked them to do. I don't know of anything else they could do.

MAuxier

We just recently had to bring our relationship with Comfort Keeper end. My mother has reached a point where she can no longer be alone. We had the best caregiver she is our family now. The staff is wonderful to work with and will do everything to help. As I ended the service I was even told they are still there for us. They all love my mother so much. I would highly recommend Comfort Keepers for you parent any day and all day long.

Provider Response

Adrienne D_2

It's been wonderful before he was home alone and depressed. Now he seems a lot happier and I have a piece of mind. They were great, they responded to me right away.

Provider Response

Anonymous_6547

When they are here, I can go out and run errands and stuff like that. I like that they have been helpful with my parents and with me while I have been sick.

Florence B_1

My life has been easier as my caregiver takes care of all kinds of things for me. I would tell a friend that my particular caregiver is really good at what she does.

Debbie S_23

My sister and I were filling in the gaps, and they provided the rest of the care. As we progressed, the quality of the caregivers got much better, but it was rough at the beginning.

Frankie P

They come and stay with my wife while I am out on business. I like that they are local and close.

Fred P_6

They helped me with my wife, so I could get out of the house. I liked the people that they sent out to look after my wife.

Daisy H

I don't think it helped me a lot because the client is at the stage where I could leave him to run errands. They seemed like they really cared about the client and his comfort.

Anonymous_6566

The agency have been here with my husband when I'm away from home. I'm very pleased with the caregiver assigned to me.

Gracie S

He has really fallen in love with them and he relates with them well. They understand his situation. I have been very happy with the people that they have sent.

Ernest & Peggy E

We didn't actually need them, we're fully functional but my husband is going to have a surgery down the road. I think they are very nice people and are qualified. I like that they are very pleasant people to deal with. They are not overpowering. They have come in and stepped up to the plate to help out where they could.

Margorie V

We all rotate, the overnight care has been great. The impact of the others have not been that great, but it's allowed us to sleep. I like the commitment. They're well-prepared, especially the person they send overnight. Their communication is excellent.

Barbara C_52

My mother really likes the caregivers that come. They help her with cooking and cleaning. I would tell a friend that they are very professional. They could lower the prices. That is it.

Ruth H_13

They do things I cannot do. They do laundry. They vacuum. The caregiver is efficient and on time.

Mary H_103

It helped to have a reliable source who could do things while we were away. They could have better communication.

Chris B_21

They are available whenever I need them. They are very friendly and show empathy. If a problem arises they work very hard to work it out.

Brenda H_14

One thing that the agency has done is bending over backwards to help me. I would like to see them call when the caregiver isn't coming that day, because I have had that happen twice.

Glenn W_3

The company was very reliable. I like the nurses. Most of them seemed experienced and got things done.

Laura N_1

I don't have to worry about my mom while I am at work. Everyone I have associated with has been great to work with. The people are sweet and helpful.

Linda A_18

They help her with her everyday activities, so she can stay home. Everyone has been personable. We feel like everyone takes their time for us.

Linda B_50

They talk to her, relate to her, and listen to her. I really like that they have really good caregivers that they send us. They are a good fit.

Patti P_3

They give me a shower and make my bed. I like that they are always on the right track to do right.

Paul P_4

Everything that they do is quite helpful. I like everything that they do.

Sandy C_18

Our caregiver likes Jim and he likes her. He doesn't feel like he's being babysat. They care about their clients a lot and they're not in it for the money. They have really good follow-up.

Maury H

The last caregiver was great. The boss stayed and made sure the services went well. The main bosses were absolutely wonderful. They took care of the problem immediately.

Doris C_11

It is nice to be able to rest and relax, or run errands when needed. We also have a good friendship with the caregivers. I like the love and care of the caregiver that they send out to assist the family.

Carolyn S_16

They help by doing things around the home that I do not have time to do during the week. She talks and interacts with my mom. I like the care they provide for my mom when they interact with her. I am free to call them and talk to them if I have concerns.

Rev R

They helped my wife the most. They talked to her a lot. They came and did what they were supposed to do.

Margie A

It's nice to have a human contact for her. They are professional. I like the care they give my mother.

David G_12

They do their job. They watch over my dad when we are not around. They matched us up with the right person.

Lisa A_10

She keeps my mom engaged. I everything they have done for us so far. They are accommodating with her appointments. They find the best personality to work with my mom.

Jane D_4

They are perfect. Everything they do for me makes my life easier. They help me with cleaning and cooking. I am very satisfied with them. I like everything about them.

Martha W_3

I like them because they are nice and do a good job. I know Leslie and the people there are background checked. I feel more comfortable with this agency.

Mary A_50

They have been kind and efficient. They are patient and friendly.

Peggy S_5

Them just being here has been helpful. This has been going on for seven years and I have been taking care of her up until we started getting help from Comfort Keepers. So far they've been dependable and here when they're supposed to be. They do what they say they will do.

Shelia H_2

For the first week I had to adjust to being home and they stayed with me for the first week. The owner keeps in constant contact with me to make sure that I am okay.

Sam J_2

They help him get food and help him walk. They do everything for him. This company is very attentive.

AdaCarol W

She helped me with my bath and she fixed my breakfast for me. It is a really good program, it is just that the insurance didn't cover them.

Scott L_3

They helped give him a safe environment to live in and make sure he didn't fall. They were very flexible and responsive.

Donna B_18

It helps me out greatly keeping up with my dad and keeping me informed. They have a big help. They have addressed problems whenever they've arisen. They have called to check in on me.

Martha D_4

They are on time and they are willing to do what I need them to. I can get in touch with them any time I need to.

Susan N_7

He hadn't had care for a long period of time, and we went through a long process of figuring out a good schedule and what we could afford. The person who set things up for us was very helpful and supportive.

Anonymous_3671

They were prompt. My wife like them, she was satisfied with them. They did everything that they promised they would do.

Cheryl D_9

The social worker came out and helped me move some things and make some phone calls to organize. They are very personal.

Anonymous_3558

Now that it is going it is good. Someone is there to make sure she is eating and taking her medicine so I do not have to follow up after every little thing. It is just the initial getting started with each of the different caregivers since it's challenging. It takes them a long time to understand what they need to do when they are there. I had to follow up to see if they were doing things right.

Sylvia H_1

They are helping me get well. They wait on me and they send very trained caregivers to help me. I just think they are reliable and they do what they say they will do.

Karen C_17

She has dementia, so her caregiver gets her out of the house for errands and lunch. They're very conscientious about calling and being easily accessible.

Paul W_6

He has dementia, so having the same person is very important. Comfort Keepers has started, and they have continued to give the care, which is very valuable. I like that the provider has not quit.

Virgina A

They get her up out of bed, and they help her take a bath and get dressed. They come in, help my wife clean, and do whatever we ask them to do.

Anonymous

They help me the most by helping me get around the house and getting what I need to get done. I like the people because they have good attitudes and do a good job for me.

Melissa R

It has made it so he can get out and do things instead of just being at home. I had used them before to take care of my father, now it is for my brother. They listen to me and try to find me someone that fits our needs.

Jean R_3

It gave us someone to sit with her when we needed. I liked how I didn't have a set schedule, and they could still accommodate when I call them.

Terry M

For my husband, they give him company and take care of his bathing. He is able to get time with someone else besides me. It gives me a chance to do things I can't do when I am taking care of him. They have recommended them a lot. I like that they are personal and that the caregivers take care of us.

Lynda E

They help the most by making up the bed and helping me cook. I like that they are honest.

JamesH_1

They take care of him and see what he needs. The caregivers could act more responsibility and not sit on the porch for two hours.

Janet Y

They helped the most by being there and helping. They could have tried to get one person per patient instead of using several different people.

Anonymous_2558

I did not have to worry about my mother while she was under the care. If someone was with her, I had peace of mind. They were extremely personable with both me and my mother.

Peggy D_3

They have a good attitude, which I like. I like that the helpers are kind.

Patricia P_12

They washed and cleaned. They did what I was not physically able to do. I liked that they kept up with their people. They were always on time, did what I asked them to do, and went beyond.

Anne E_1

She needs someone with her 24/7 now. They will send somebody out to make sure that she is taken care of 24/7. I am not out there with them when they are with my aunt, and all of the ones that I have sent out with her have been nice. There have been some problems, but they have worked them out. Sometimes, when you have a 95 year-old person with dementia that you are trying to have care for, they just do not match up. If there is nothing that person does to make her happy or there is nothing about that person that she is drawn to, then they just do not work out. When a person quits or moves on, they have to start all over with finding somebody.

Myles L

The impact has been substantial because I have been able to go back without having to worry about his well being. I like that they are there for us, and their reliability is pretty nice.

Carolyn P_7

They are excellent. They help me with the care. They are here. It gives me someone to talk to. It helped both of us. I like the people. I like their attitude and sympathy. They have a caring attitude.

Jo S_3

They couldn't come when we needed them. Other than that, I didn't have any complaints. I didn't have any problems with them. We used them two weeks, so I cannot say too much.

Johnny J

They are very nice young ladies. They had their teacher with them today to teach them some new things. If they do as well as they did today. I am sure someone would be pleased with them.

Jamie B

They take care of everything. They help with all his care. They bathe and feed him. I've heard stories about other companies. I haven't had any issues. They have been reliable.

Anonymous_1855

I don't have any recommendations about how they could improve. They helped out by just being there and being a caring person. I know that the providers don't have a lot of training, but they were able to be there for her. The people they sent were very nice and attentive. They followed up a lot, and they created a website to check schedules and leave notes.

Constance C_3

They have made life easier because my mom just loves them. I like that I can go and do shopping, knowing someone is with my mom. I like the individuals that are here with us. One of the young women came in and just started helping in all the right ways. We had some experiences that weren't so good with some of the others, but the office kept sending people until we found a good fit.

Maxine L

We have had some issues with the caregivers they have sent out. They could do a better job about screening their caregivers. I think there is an issue in the communication. They never keep me informed about the caregivers not showing up.

Magdalene H_1

She does my therapy and helps me in every way. They make sure they find a find a replacement if the regular caregiver has to go out.

Amanda E

They go over there once a month and that's really the only help he gets other than what he gets from our dad. They are doing a great job helping out my uncle.

Maurice G

They help with dressing and they express an interest in things. They help with food. I would tell others they do a good job and take great care of people.

Anonymous_1493

It's made a huge difference. I don't have to go out and go grocery shopping, and that lessens my chances of falling. They could staff up a bit more. I would get a caregiver, I'd like them and work with them, then they'd get more clients and have to be gone. I've heard that they can be a hard company to work for. The organization and staffing can be improved.

Sylvania B

I had my caregiver come to the hospital to help me walk down the hall, and she did it graciously just as if I was her mother. They are real good. Whenever the storm is coming, they call to make sure you have everything you need. If not, they will take you to the grocery store. They are just nice. They take good care of the clients.

Lloyd T

It has been beneficial and I can't practice law if I'm sitting with my dad. They are reliable.

Lucy & Jo Y

It takes a load off my back since my loved one needs them more than I do. They are like friends. We have a lot in common with them and seem to go in the right direction. They are very compassionate and helpful to us.

Betty L

I trust this company, and I didn't trust the previous one. I know they will do what my mother needs and take proper documentation of everything. Their training is excellent, and the record keeping is really good. We have used another company and since we switched to this company, the care has been great. They are very thorough with the care plan, and someone is always here. I don't have to worry about replacements.

Anonymous_185

The caregiver that comes the most is wonderful. I feel comfortable leaving my loved one with them. They are dependable and have quality caregivers.

Sherol S

She seems to be more aware and alert of her surroundings. They have worked very well with the staff that is already in the house, and they are very informative.

Elyse C

The provider has helped me the most by cooking and cleaning for me. I like how friendly the caregivers are and that they are willing to do anything I ask.

Ruth A

They are a companion to her, and help her get into the tub. One of the caregivers is just wonderful to my mother. They are dependable and show up when they are supposed to. They are kind and caring.

Arvin S

They have helped him the most by helping him get his bath and do things he can't do by himself. The caregiver that comes and the staff are good. They will call and check on him.

Ed & Betty M

They do things that I am not able to do right now. I like that they come in and do what I ask them to do. They are very dependable.

Shirley D

In my life, it's helped me a lot. She just is always here and on time. She's nice to talk to and I can tell her anything and she'll do it. I'd recommend her to anybody. She is just a super person, she's outgoing, and she does anything I want done.

James C

They're good and they do what they say they will. They look after my wife when I'm not here and it's pretty important because she has Alzheimer's.

Bob E

Their services have been satisfactory to my needs, and the people they send have been good. I'm crippled, so my daily life isn't very active. Because of my problems, I have a lack of balance.

Margaret M_7

I would tell someone that Comfort Keepers is always available, reliable, and very dependable. I have been very impressed with Comfort Keepers for six years.

Ava E

They need to take better care of me by listening to what I need. They help me take a bath and help me do the things that I really need to get done.

Clarence E

I would tell someone that the caregivers and all the people I work with are professional and good at explaining what they offer. The care has a great impact because I need someone to come help relieve me of the duties that I had.

Richard C_6

I would recommend Comfort Keepers because the service was fast. Having the services from Comfort Keepers helped make my life easier because they cleaned my apartment really well.

Micky S

Comfort Keepers has done well with us. I'm able to have someone with the client during the day, which allows me to go to work.

Lew T

Comfort Keepers has been reliable. We have worked with them for a long time. The care just isn't a big deal to me. It doesn't effect me much.

Caring55357450

Excellent service and quality care given to my mother-in-law.