The Village at Southlake

We toured The Village at Southlake. I liked the patio homes and the amenities. I was very impressed by it and I liked the accommodations and the activities. John was very accommodating, very good, and very informative. They are all inclusive. They have cleaning and weekly linen service. They have meals for an extra fee. They have meal plans where you get one meal or three meals a day. We were impressed by the menu. In fact, we are going to call John, and he is going to have us for lunch one day. They have exercises and activities there.

The Village at Southlake had a lot of amenities, the place was beautiful, and the people were very nice. The only negative about it was just the layout of the room. If they wanted to go to dinner and it was raining, they had to walk through the rain from their place to get in. There weren't porticos or anything to give them a walkway that would not be through rain. I only met one person. It was a beautiful facility, it was fairly new, the amenities were great, and they had lots of options for seniors. The only negative was the fact that the independent living wasn't connected, so they had to walk through poor weather at times to get there.

Village at South Lake was perfectly nice, but it wasn't appropriate for my mother. The rooms were smaller compared to the other place I went, and the colors were dark, and she doesn't do well with dark colors, but it's a very nice place. The staff was great. They only had independent care, and my mother needed assisted living services as an option. I saw three rooms there. It appeared clean and good, but the residents were not out in the common areas, so I only saw two residents out and about. They have one main building where the meals are served, exercise rooms, things like that, and have very small apartments, duplexes that are side by side units that open out to the outside, another facility that you basically have to drive to the meals, and like little individual houses. The dining area was dark, but attractive, and restaurant-style. It's best for people who can live completely independently who have a car and can drive to places.

Our visit to The Village at Southlake was a very nice experience. Very nice people showed us around. The staff was very friendly, knowledgeable, informative, and willing to work with us. The place was very nice and clean.

I really like the Village at Southlake. For the price, I could get more. I saw their model bedroom and's it's exactly what I was looking for. It comes with a dishwasher, microwave, and all the amenities as well. The price is good and it has a very apartment kind of ambiance instead of a nursing home. The place is set up more like a resort hotel. When you come in through the beautiful entrance, it feels like you're in the lobby of Gone with the Wind. The person at the desk is called a concierge. They also have a workout room, a pool, and a place and person on-hand for physical therapy if you need it.

My mother was at The Village at Southlake for 2 years. She didn't belong there. If she had pain somewhere, they'd just call an ambulance. She was not getting out of bed and it was difficult to work around her. The management and the ownership changed and the people that took over were interested in the condition of the residents. They stressed getting people to do things and if my mother wasn't down for lunch, they would send lunch up to her. They worked with us when it was time to move out. The food was above average and I enjoyed what I ate. The dining room was upscale and there was enough room for everybody. The front area where the reception desk was looked nice and clean and had a lot of room. They always had water or coffee on the counter for the residents. There was an inside courtyard, although it wasn't a secure facility. The residents could go in and out as they pleased. There was a porch with rocking chairs and a swimming pool, and the landscaping was excellent, but it was expensive.

The Village at Southlake felt like home. I visited five different places in the area and this felt like a house. The staff could not be nicer. They learned my mom's name within two days and respectfully calling her by her first name, and my mom is starting to get involved. She is walking more than she has in years because she is excited about the different activities. She actually went on a pontoon ride on Lake Murray; she hasn’t been on a boat in years. Mom has a two-bedroom apartment with a living room/dining room/kitchen combination, and two full baths, one with a walk-in shower. One room is her bedroom and her other room is set up as her cooking room. I would definitely recommend this place. My mom is 83 years old and has never felt more independent than she does right now.

Right now, we are living in a retirement community at the Village at South Lake in Lexington, South Carolina, and we can’t find anything comparable in the entire national area that offers what we have here. And everything that we find that we are interested in, the rent is virtually twice as much as what we are paying down here. The amenities are great, the cost is fabulous, and the facilities are excellent. We are in a garden home or what they call patio homes now in an independent living environment, and it is perfect. It is exactly what we were looking for. We went a 50-mile radius from Columbia about 4 ½ years ago, and we looked at a lot of places, but South Lake was the second place we went to, and we started comparing everything else we were looking at to what we saw at South Lake and finally realized that it makes no sense to live there. We found nothing wrong with it, and we have been here almost 4 years. They have inside activities like Bingo, they do movie nights, they have dances, and they sponsor school events that are going on, bringing kids in so that the kids can interact with the older folks. They also go out to plays and on boating trips on the lake. There are always activities going on; every day there is some form of activity going on. They have an excellent dining facility, although we have never eaten there, but we know a lot of people who have. They take a little bus and they go to Walmart; they take you to doctors’ appointments and various places like that. The staff is very responsive. Whenever we have a question, they get back to us very quickly and are very friendly, always stopping and chatting with us if we are standing out in the yard, so they are always there.