Brookdale Beaverton

Denise

Brookdale Beaverton was a very nice facility. The rooms were much nicer compared to other places. It was bright and cheery. The little town square thing they got going on when you walk in was adorable. The staff that I met during the tour seemed efficient and pleasant to work with. The residents seemed to be getting the things they needed. It was a completely lockdown facility, so you can't come and visit whenever you want. They don't accommodate families very well.

HNeeley

My Mother has been living here for three years and has been very happy. I can't say enough good things about the management team and the care staff. They have been wonderful communicating through Covid and always respond promptly and with compassion if you have any concerns regarding your loved one. They've created a really caring environment for the residents. I have so much respect and admiration for every single staff member as I've watched them work so hard on a daily basis to meet the needs of the residents. I can honestly say that the staff give their best and go above and beyond every single day. My Mother receives great care here and we feel lucky to have her living there.

Annette

Brookdale Beaverton has been great, I like the place, they treat my mother well, and she's happy there. It's for memory care and she is getting lots of care there. The staff is caring and attentive. The rooms are nice and large, and they keep them clean. I haven't seen them but they play bingo and they have dancing and exercise stuff. She likes the food but I wasn't too crazy about the cake with no frosting. I think they're way too expensive and they need to improve their food. Also, I don't know how they can improve on that, but they lost my mom's teeth. She's only been there 2 weeks and they lost her teeth so I don't understand that.

Mark

I liked Brookdale Beaverton. It was very clean and the people living there were emotionally attached to the staff. They would beam when they walk into the room. That was a very high score place, but it's a drive. For the foreseeable future, being a frequent visitor, being close to my wife is my priority. We walked through the facility as a whole, then went to the memory care. It was a very nice facility and the people in there seemed very nice, very well dressed, and well cared for. They would come up and talk to the person that was giving me the tour. They recognized that person. It was good. They had both shared and individual rooms. They had nice arrangements in terms of privacy for the two people in shared rooms. It was a very nice facility with nice furnishings and nice decor. It's a very comfortable place to be. The staff was very friendly and very informative. I learned a lot from her. She did a great job. It's a beautiful place. They had a really beautiful outdoor area and the interior layout was quite spacious. There were a lot of people walking or in wheelchairs, but moving about, going from one place to another. I noticed a piano in the front lobby. They bring musicians in. There was a chalkboard that had activities including musical entertainment that week. I said hello to the activities director who was working in the room, bringing out activities for the residents.

ALZFamily

With all my heart i hope that no one has to live in this facility. My father got horrible care and we watched as other residents did too. They are left to wonder around, no organized activities like they say, out of 77 days that my father was there, he only received 6 showers and those happened because i yelled enough or I did it myself. The food was horrible and non nutritious. 1/2 a hot dog with a small salad was the dinner one night. Laundry was never done. Clothes were always missing. They could never find things like his razor, glasses, hearing aides, etc. They would lock my dad's door and then he had no way of getting into his room to go to the bathroom. Even tried to work with the ombudsman, who just kept telling me they were "working on it". That must be what they teach them to say because they would always act concerned and say they would fix everything and then it never happened. Do not let your loved one in this facility!!

Provider Response

MarileeK

PLEASE READ THIS REVIEW IF YOU ARE CONSIDERING BROOKDALE BEAVERTON: I recognize that when a family is facing the reality of needing residential Alzheimer & Dementia care, there is a lot of emotion and concern surrounding this decision. We didn’t “want” this, and it is overwhelming when you realize it is time to make this choice. We moved my aunt from another Brookdale community where she had lived in assisted living for 7 years. I wont go into specifics on that facility, but I will tell you that we were very unhappy with the lack of care for her there and were hesitant, if not almost totally resistant to continuing to have her in the Brookdale network. However, Brookdale Beaverton has turned out to be an exceptional facility for us. The routine that has been established for residents keeps the day moving, the facility is clean, the communication is clear, the dedicated staff is wonderful. And its furnished beautifully. We randomly drop by to visit, and have seen that it is consistent in its care. I appreciate the fact that the staff tries different ways to engage my aunt, who is non-verbal, and they dance and sing with her. They animate expression to her, and help her get through her day. She has a rare form of dementia, and I can say that she can often be a difficult person to care for. I have witnessed the staff members placed in very hard positions where she becomes defiant, even combative at times, and they handle these instances carefully and professionally. We are so grateful to the staff at Brookdale Beaverton for all of the efforts that they make on behalf of their residents and how they assess individual care. There are some basics that families need to accept when understanding these kind of environments. Things will go missing, because people “shop” around. Things disappear, things return. Thats how it goes. Not all the residents will like each other, and they are all in different states of being, while in the same location. It makes it interesting to witness, and I think the staff is absolutely amazing at being able to manage all of these different personalities and realities. Although we wish in our hearts that we could make my aunts condition improve, she is in a decline from which she will not recover. We are very comforted by the care she is receiving, and know that she feels safe and at home there. Thank you to all the staff, from the people cooking and cleaning, the care taking staff, activity directors, med desk, nurses, visiting doctors, and administrators. You have really made us feel like we are in the right place with you all. We don’t worry constantly. You let us know how she is doing, and offer suggestions for support. You are the voice for her that she does not have, and we could not be more grateful for the care you are providing for her. THANK YOU.