Grace Living Center-stillwater

concerned family member123

Very poor , very unprofessional, very inadequate care. Very understaffed and should not have the number of patients they do when they don’t have enough staff to care for them. Typically only one nurse or aide on staff at a time for over 100 patients. If you ring the call button it takes over an hour for anyone to respond. They leave patients in laying in soiled undergarments and bedding for hours, and many go un-fed. If they can’t get back to their room by themselves they will be left at the dining room for hours, usually until family comes in to find them still sitting there. If they can’t feed themselves, too bad. They likely won’t get fed. The staff ignores residents and families requests for assistance, medical testing or help, requests for resident to be taken to restroom or changed, usually rolling their eyes at you, and usually telling the family to leave if you get irritated that they won’t help and you’ve been asking for hours, days, weeks, months….. So extremely unprofessional and an uncomfortable place for a loved one to be. Loved one is being treated like a prisoner there. If you go after 5 you’ll be lucky to get anyone to open the door or answer the phone, even though they are supposedly open 24 hours!

J. L.

My friend is still in rehab here. She seems to be recovering almost entirely. She seems to really like it because it caters independence back, she is able to get up, walk down and eat with everybody, and do bingo. She has lost about 20 pounds. The OTs and PTs have really worked well with her. It turns out she is having to take insulin, so that probably affected her memory. Her blood sugar was high, that's where she lost her memory. She didn't seem to know who she was or who I was. They start regulating all the meds and work with her extensively. I think she got another eight-day extension to be there by the insurance company, thankfully. She seems to be doing well. She loves her roommate. She got an 89-year-old roommate. I know she is not an easy patient, so every so often I'm sure that a few staff here and there have lost patience with her, but I understand that. Then they all made up and she apologized for her bad behavior. She is really stubborn. Well, she really likes almost every single one of the staff members. It has been really good. It used to be called Grace, but it was taken over and it is now called Stillwater Creek. It was bought out and remodeled. They don't let anybody in, but as far as I can say it looks really nice. The patients seem to like it; they all seem happy. I only know my friend there, but it has been excellent. They have gone overboard for her. They have regulated everything. She loves the nurses; they seem really caring. They're all nice people. They're taking good care of her, the results kinda speak for themselves. She has gained all of her independence back. I think she is in for another eight days because she got to learn how to do the insulin stuff. They're really good about teaching her, caring about her, and putting up with her. She has been really picky about the food because she's got to watch her glucose levels. She likes the food. They have accommodated her. When they bring food that's got too much sugar or too much carbs she'll just take it right back down and they'll cook her her own food. They'll go and make her a cheeseburger just for her. The cafeteria is definitely accommodating her. They got everybody's needs. They got the doctors in. They had the podiatrist come in the other day and that was kind of special for everybody. They do everything.

Caringbear

This place is horrible, under staffed and you will regret leaving anyone here if you love them. They take at least 30 min when you press your help button. Sad

Jean161016

The director, the financial person, the admissions person, and the entire administration have changed over at Grave Living Center, and its OK. The food isn’t particularly great. They don’t ever brush their teeth, but it’s clean, and they are responsive. They have art students from middle school come in, parties when there is something going like holidays or Super Bowl, bingo every week, and church services.

Elizabeth_Dawn

This is not a good place to put your loved one. I visited my grandfather and the place smelled bad, my grandfather was laying in pee for a very long time. When i tried to speak to the nurses they ignored me, the aides walk around on their phones and ignore the residents. They dont cook the food all the way through the hamburger patty was cold and still pink. Grace in Stillwater is the worse place to put a loved one. My family and I will be removing my grandfather from that place

Michelle15

I visited Grace Living Center Stillwater for my grandmother. It was great. Their nurses are really nice. Managers answered every question that I asked.