Brookdale Stillwater

My husband is living now at Brookdale Stillwater. They did an evaluation of him before he came in, and once he gets acclimated, a couple of the charges might drop off. However, within a couple of weeks, they decided that he needed more care, and the charges that I thought was going to drop off actually doubled. Every couple of weeks, it seems like they're adding another $100 to $200. I like the people, the staff, and the management, but they're corporate, so they have rules, books, and guidelines. Every time they raise the price, you're not really getting value for your money. The basic is supposed to include overseeing showering whether it is setting him up or reminding him. Then they said he needs more help because he might slip, so that's another fee. I hate to have my husband re-acclimate to another community because he has gotten some friends there. The rooms are pleasant, too. You have a little kitchenette, a little living area, a bedroom, and a bathroom. However, the food has been debatable. They don't use a lot of fresh and vegetables. However, everything is nutritionally sound. Overall, I would give this place a 5. They have a nice outdoor courtyard, which is really why I picked the place in the first place. There are things that they probably should keep up with, but it doesn't affect safety. They have some exercise program, and they got a new director.

We've been extremely impressed with the services and facility at Brookdale Stillwater. The staff has been unbelievable, and the food has been really good. My dad's only complaint is he's not a big rice fan and a lot of the meals have rice, but other than that, he's been really happy with the food. They have a courtyard where they grow tomatoes and have birdfeeders. My dad participates in exercise, bingo, and movie night.

I liked Brookdale Stillwater, it was very clean. I didn't see many staff members around when we visited, but they were very kind and helpful. I think maybe the paint colors weren't very cheery or bright. The pricing was comparable, maybe a little bit more expensive than other places, but not by much. They had a meal menu posted and it looked very nutritious and well-balanced. The place was laid out very nicely.

My mother was a resident for the last 3 1/2 years of her life and was one of Brookdale's longer-term residents. I was able to visit her 4 or 5 days each week, and observed the caring services she received around the clock each day from the associates there. She had picked this facility herself from the 3 Stillwater assisted-living facilities she visited in 2012. She felt valued and cared for and at home at Brookdate while she was there. Our experience has been that the quality of care starts with the leadership of the community, with the director and nursing staff. Qualified caring leadership does a lot to provide a stable workforce of qualified personnel around the clock that makes the community a desirable place for residents and a good place for friends and family to visit. My mother had increasing memory problems and more severe health problems the last few months of her stay at Brookdale, but we and she both desired that she be able to stay in the care of this dedicated staff through the end of her life. Our experience is that the director and nursing staff works side-by-side with patients and families to maximize the quality of her life. Nursing services are carefully evaluated and are individually selected in the plan of care to customize them for the resident, rather than just applying a set group of services to each person. Residents and families are encouraged to participate with the director and nursing staff as periodic reviews of the plan of care are made. Appropriate service charges are made and explained and discussed, and staff pays careful attention to the wishes of the resident and family. We found the process to be thorough, helpful and acceptable at every discussion. We recommend Brookdale highly and appreciate the caring atmosphere that my mother experienced every day she was living there.

My husband was at Brookdale Stillwater. They’re good people. Howeven, they’re short of employees and they did not have enough activities for their patrons. The dining area was nice, but the food was inappropriate though.

I visited Brookdale Stillwater. Everything was really good. The staff was friendly and very positive with positive, bubbly personalities. The room was perfect if you needed an efficiency, and it was really nice.

Sterling House of Stillwater was very nice. It has been well managed. The property itself was very clean and really not requiring any repairs that I could see. We did have lunch there, and the residents all seemed to be very satisfied and spoke openly within the group. They showed us three different apartments, and they were all very nice; two rooms were furnished, and the third room that someone had just moved out of. I was pleasantly surprised. They fed us the same meals that the residents were having that day, and it was very good. We spent at least an hour with the property manager, and we did see an activities calendar, which was posted in the center. I was very impressed with the service that was provided in the dining room by the staff as well as the management that we met.

My mom has been living here for a couple of years now. The staff is very friendly and helpful, they always have a smile on their faces. My mom is very happy here!! She loves the fact that all the employees interact with the residents there. There is an employees there, that has been there a few years and really helped my mom out when she first moved in. She is very compassionate and involved with the residents on a daily bases, just an over all great lady!! I would highly recommend Sterling House of Stillwater for your family/loved one!!