Cottonwood Creek Skilled Nursing & Therapy

Charles

My mom was at Cottonwood Creek Skilled Nursing & Therapy. They're rehab and long-term care, but they don't have memory care. They could have taken her there, but the doctor there said that she was more of a memory care patient. The upkeep and the amenities were great. It was not a lockdown facility, but you have to have a code to get in and out. They had a cafeteria. I didn't taste any food, but my mother enjoyed it. It looked great. The care was great. It seemed like they had a large number of staff members and doctors, 24/7. They're right next to Grady Memorial Hospital, so they're really close to the hospital. They have community activities. They have a TV room and a little library. They have bingo and things like that. They have a place where my mom could go and visit with other people. They also have a place where she could go and eat, but they would bring her food to her room as well. It's more of an older place, but I feel that they were accommodating it well. I'm actually from Chickasha, and so is my mother. That's why I decided to go there, because she has family there that could come and visit. It was expensive. To me, most of these places are $7500 to $8000 a month.

Trina

Cottonwood (formerly Grace Living Center) is older looking. It just was not very modern, and they have not really done much to modernize it. The nurses were understaffed. They just had too many patients. They were helpful if asked, but my dad was in urine or poop every day. I walked in, and he's naked most of the time. Even though they are helpful when I came in, I don't feel that they were helpful to him as an individual without me being there. I would never recommend them. I never saw any activities. I saw the PT person once, and all they did was move him from the bed to the chair. I never saw them do anything else. He didn't go to the dining area. He was delivered food in a Styrofoam container. They should have more staff, particularly CNA's. They could check on their patients a lot better that way. Also, maybe increase the cleaning staff because their cleaning staff were not doing an adequate job. They should also bathe and dress the patients more frequently. Based on my observations, they just weren't cleaned and dressed properly (not even a gown).