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Avenue at Wooster

1700 E Smithville Western Road , Wooster, OH 44691

(855) 638-0838 (Caring Family Advisor™)

3.0

(4 reviews)

Offers Nursing Homes

Photos of Avenue at Wooster

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Reviews of Avenue at Wooster in Wooster, Ohio

3.0

(4 reviews)

  • Facility

    3.8

  • Staff

    2.3

  • Food

    2.0

  • Activities

    1.0

  • Value

    1.5

Deborah

4

November 9, 2023

I visited this facility

Mom would have liked to go to Avenue at Wooster, but they didn't have a dementia unit. It's a very nice building and they have lots of entertainment areas and nice places to sit and visit, but just like everybody else, they're short-staffed. The person that accommodated me was OK. Just average. They had very nice private rooms. They had activities. The price was just about the same as the others.

Deeds121

2

March 31, 2022

I am a friend or relative of a current/past resident

Staff is arrogant and uncaring. Rooms are clean and new. Activities are very rushed and are seldom setup.

Shara_Lee

2

April 11, 2020

I am a friend or relative of a current/past resident

From what I could see from the outside of my mom's window, the room looked clean and nicely furnished. My mom has been here for one week and I've had issues from day one being able to contact her on her room phone. After two days one of mom's friends found out that he ringer volume was turned all the way off, so that was finally resolved. Then her phone cord was too short for her to be able to reach the phone when she was up in a chair. After I voiced a complaint to the floor nurse, someone did offer to go get a longer cord so the bedside table could be pushed up to mom while she was in her chair. Near 8pm at night, they must turn the phone off because when I call she doesn't answer. She answers all my calls during the day. The emergency call light is not within my mom's reach, her call light goes unanswered for long periods of time. I visited her today and it took her call light being on for 20 minutes and then three phone calls by me to the front desk and two to the nurses station, which went unanswered, just to have someone go to her room and raise the blinds so we could see her. She needed assistance before we left and her call light was on at least 15 minutes. Finally, I called the front office again and on the third try the receptionist answered. I was upset, the receptionist was rude. Ten minutes later a nurse arrived and it took another 10 minutes before an STNA came to assist mom. My mom is supposed to be in the rehab section but from what I've seen and heard, she is not being given therapy to build up her strength so she can go home. She's also forced to wear adult diapers and not given the option to use the bedside commode. I was an aide for 15 years, and we got bed bound residents up to the bedside commode whenever they requested. My mom is probably less than 100 pounds so there's no excuse for not getting her up. You've taken away her dignity! I'm in the process of moving mom to another facility and it's been dragging out for a week. Some of the aides seem very nice but the level of care I was told my mom would receive and the level that I've seen is troubling. I wouldn't send my worst enemy to this place.

Deb

4

April 15, 2019

I visited this facility

I went to the Avenue at Wooster. It’s clean and nice, it was decorated tastefully, and the people seemed content. The apartments looked like they would be pleasant. I think they had nice activities. The rooms had a bedroom, living room, a bathroom, and a kitchenette. The residents looked nice. I saw a library where they could get books and such, they had a dining room setup like a party, decorated in red and back, and it was really tastefully done.

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Services and Amenities of Avenue at Wooster in Wooster, Ohio

Ambulatory Assistance & Accessibility

  • Transfer Assistance
  • Mobility & Wheelchair Assistance
  • Ambulatory Assistance Features

Games Hobbies & Recreation

  • Facilitated Field Trips/Outings
  • Entertainment activities/programs
  • Organized activities/programs
  • Social Activities/Events
  • Spiritual activities/programs

Staff Training & Qualifications

  • Staff trained in Medication Management
  • Staff trained in mental health care
  • Staff trained in personal care

Health Services

  • Restaurant on-site
  • Diabetic Care

Personal Care

  • Urinary Incontinence Care

Dining

  • Communal Dining
  • Flexible dining options
  • Meals provided

Housekeeping & Maintenance

  • Housekeeping Services

Therapies

  • Occupational Therapy/Rehabilitation
  • Physical Therapy/Rehabilitation
  • Massage Therapy

Inside Amenities

  • Shared Common Areas

Safety & Security

  • Emergency Response System

Fitness & Wellness Programs

  • Salon Services
  • Group exercise
  • Health & wellness activities/programs
  • Yoga/Stretching opportunities

Room Amenities

  • Wifi/Internet In Unit

Care Providers

  • Nurses on staff
  • Therapists On Staff

Outside Amenities

  • Enclosed/Secured outdoor common areas
  • Outdoor common areas

About Avenue at Wooster in Wooster, Ohio

Avenue at Wooster Care and Rehabilitation Center, located in Wooster, OH, offers a wide range of care types to meet the diverse needs of its residents. These care types include Skilled Nursing Care, Assisted Living, Hospice Care, Memory Care, Respite Care, and Short-term Rehabilitation Care. This variety ensures that residents receive the specific support and care they require, whether they need assistance with daily activities or more specialized medical or rehabilitative services. The center focuses on providing a comfortable and supportive environment for all its residents, regardless of their care needs.

The facility offers private rooms, ensuring that each resident has their own personal space to relax and feel at home. These rooms come with amenities that enhance the living experience, such as an emergency response system for safety and WiFi/Internet access for staying connected with loved ones and the world. Additionally, the center boasts a range of amenities designed to promote social interaction and physical well-being, including organized activities and programs, outdoor common areas, communal dining, salon services, and even a restaurant on-site. For those interested in spiritual or health and wellness activities, the center provides opportunities for spiritual programs, group exercise, and yoga/stretching, among others.

Avenue at Wooster Care and Rehabilitation Center also offers a comprehensive suite of services to support the health and daily living needs of its residents. These services include medication management, personal care services, physical and occupational therapy, and nurses and therapists on staff. For residents requiring specialized care, the center provides diabetic care, incontinence care, and staff trained in mental health care. Housekeeping services ensure that residents live in a clean and comfortable environment, making Avenue at Wooster a comprehensive solution for senior living that prioritizes the well-being and satisfaction of its residents.

Map of Avenue at Wooster

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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