St. Luke Lutheran Community - North Canton

David

My cousin moved into Saint Luke Lutheran Home. He has a much bigger room here than in the other facility. It is a very nice-sized single room. And, the cost is significantly about $2,000 a month less than the four or five other facilities I checked into. And that's why he left where he was. That's a significant amount. And the care, it's got a good doctor. The doctor sees him every couple of weeks. They have a staff doctor. They have a good number of permanent nurses and aides. They use some agency people, but they're working to keep everything going. There's been no missed care that I know of. There's the availability of nurses stations. There are at least three nurses stations in the skilled area. So, a good number of staff are always available. They have just recently converted from an agency therapy department to an in-house one, which seems to be more responsive. They have an in-house duty barber. They wash all the clothes. They will serve all three meals a day in his room if he wants. They have an activity person who monitors each person's activity to see that you can keep them active in some way or socializing in some form.

Bonnie

My husband is at St. Luke Lutheran Community. It's a nursing home. He's a long-term care. It's very nice, and the people are nice. They answer our questions, and he's very content to be there. He orders his food himself. Right now, he's in quarantine. The amenities were very good. They have a beauty shop and a cafeteria. He's got his recliner, a bed dresser with four drawers, a TV, and his private bathroom in his room. The staff members have been very good. The insurance is paying for it. We're very happy with it. We've looked at other places, and this is probably the best one he needs to be at.

clockparts

The system is very much outdated and the temperature Is horribly hot for older persons. Every winter the tempature is set up too high and produces an uncomfortable miserable conditions. If I was State Ohio I'd make you fix it or family can file lawsuit against the poor church folk own home. Thank you.

yoderfamily

3 months ago we put my mother into nursing care at Saint Luke's. Mom had no dementia, she was 100% mentally alert. Physically, she needed help moving. After 1 week, we discovered she hadn't had her teeth brushed or her partial plate removed in that one week. She would call my sisters who lived nearby to say she had to use the bathroom, and no one is responding to her calls. She was forgotten in the lunch room one day in her wheel chair - no one saw that she needed to be taken back to her room. She was treated as a nothing - as a person of no value and she felt it. It stripped her of her dignity. After this first horrible week, we made arrangements to have her moved to another Home, and there she got her needs met and was treated like a valuable human being.

margery484527

I like the people, the cleanliness, and openness of Saint Luke Lutheran Home. I couldn't find anything wrong, and it's really upbeat. They had little things set up in the hallways for them to fidget with if they needed to fidget with something, and it was circular, so they can go around and keep going and going. I like the people's response to the people they were taking care of when I was walking through, and I like that they can go outside and still be safe. You could get all three meals, and they have a doctor on staff. The staff is very good, accommodating, nice, and took a nice time with us.

psychotherapist daughter

I saw my mother here for the first time today. She moved in about 10 days ago so she is still a bit off from the transition. The rooms are unbearably small next to other nursing homes I have seen for friends and family. Her roommates furniture was on my mom's side of the room so she could not have her wheelchair there. I have never seen a nursing home room so small, dark and it smelled. I felt horrible for mom to be in such a place. She was upset at having trouble breathing at lunch. I asked the nurse when she came in. She said mom had on her oxygen so it "was just a panic attack." As we were working to attach her portable tank she realized it was empty. There was no apology to my mom for disrespecting her and assuming it was her fault. I am a psychotherapist and know about panic attacks. If mom says she can't breath she can't breath. She has had some strokes and has a hard time asking for what she needs. She should be in a place that can take her concerns seriously and not treat her with such disrespect. They had a sign at the nurses desk that said complaint department 200 miles that way....how awful to do people who are scared, vulnerable and dependent totally on these people for all their care. If they were not they would be in assisted living instead. I fear they will even hold this review against her. Poor thing for having to live in such an awful place. I hope to help her find a better place soon.