The Arbors at Milford

Cincy girl

My 97 year old grandma was sent here for rehab.The reahab side is dirty dingy and very depressing. They have carpet going from the front door down all the hallways that are covered in stains. I was really afraid to get my shoes dirty. This place was a total disappointment. While I was there visiting I never seen any staff members with a smile....she was moved to another facility. Do the research and check around. Seniors sometimes only have us to watch over them.

RAL0228

The campus is very nice, with lots of green. It looks well kept. The inside is nice, but nothing special. It's nothing fancy, but it gets the job done. All the staff I encounter were friendly and seemed caring. My grandmother is unfortunately no longer able to function well enough to be able to give her opinion of the care, but she seems to be well taken care of. The rooms themselves leave something to be desired in my opinion. Most of the rooms seem to be 2 beds, and are completely lacking any charm. White walls, white tile floor, white beds, etc. Compared to some of the other nursing homes I've seen, this place seems so sterile and un-homey, which I would consider a definite con if I were the one living there. However, the facility is clean, and the staff seem competent, friendly and caring, which is the most important thing, so overall I would rate it very highly.

purrkat1217

I found this assisted living provider to be well maintained and organized. I found the nursing staff that worked the night shift to be a little on the difficult side. The nursing staff that worked during the day was exceptionally attentive to the patients needs and wants.Their physical therapy department was will up to date on the practice of there job and the equipment that was available to them and their patients.The head administrative staff, was very hard to talk to and refused to listen to the patients,staff, or family members about any problems that came up either during the patients stay or while the staff was working for them. They did not like the fact that one patient that was there had a home health nurse with her at all times during the day. They where not very acceptable to the family that visited either while I was there visiting my family member. They did have a hairdresser on duty for the patients that was there for a long term stay, but at the time the hairdresser was not available for the short term patients. I have learned since then, they have hired a full time hairdresser for all to us while they are staying at this facility .The facilities outer looks shows a little wear and needs to be brought up to a more presentable place for the residents of this building. The landscaping was rugged and needed better taken care of.

katiecat

My mother had to stay for 2 weeks this past summer for rehabilitation for a broken femur. The facility was clean, but somewhat shabby. By that I mean it had not had things like new tile floors, etc. put in for several years. Staff did come in and clean the rooms every night though. The staff were all friendly and helpful. Response times could be slow sometimes, probably due to needing more staff. I'm sure with funding cuts, though, they can't afford it, and do the best they can with what they have. The food was pretty good, but sometimes a little cold by the time it was served. The therapists were all very good. My mother was very pleased with that aspect of it. She would probably give her therapist five stars. Overall, it was a positive experience for her, and she would probably recommend it to someone else in need of their services.