Altercare of Mentor

Offers Nursing Homes

8 Reviews
9901 Johnnycake Ridge Rd, Mentor, OH 44060
Call (800) 385-2527
Altercare of Mentor (800) 385-2527

Reviews of Altercare of Mentor

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Nursing Home Reviews for Altercare of Mentor

November 22, 2017


I am a friend or relative of a current/past resident

My sister-in-law was in this facility at the end of her life and overall we were very pleased with her care. So pleased that 2 years later we volunteer to entertain the patent every other month or so. I am actually at the facility now and it is spotless, no bad odor and staff are up and about. We hope we won't need its services but if we ever did, we would use Altercar of Mentor again Why four stars? We'll when a loved one is sick, staff can ALWAYS be faster and meals can ALWAYS be tastier.

January 29, 2017

By Kourtmey

I am a friend or relative of a current/past resident

My dad is here.... Food is okay but the staff where my dad is are bad. Find his clothes and dirty paper briefs on the floor of his bathroom when I go there.... He has had same shirt on for four days. They do not have patience with him... He has had previous brain surgery and now had three brain bleeds. If I am there for five hours not one person checks on him at all. I am highly saddened by the lack of care and concern for patients. The staff sits at the desk on their phones. I am speaking for the area my dad is in as I cannot speak for the other area in this place

November 05, 2015

By laceyace

I visited this facility

If you are looking for a nursing home for a loved one for short or long term STAY AWAY from ALTER CARE THEY ARE SNEAKY THEY ARE LAZY My mother went way down hill in 4 months Her feet and ankles were so swollen from keeping her in a wheel chair from the time she got up till the time she went to bed She was able to walk by her self before entering there now she barely can stand on her own I talk I complained I yelled but nothing worked MY mothers new cloths were stolen the first week My hangers were stolen I took in special cups for her to drink from they were gone in 2 days I complained but nothing happened It didn't matter what time of the day I came in the nurses and aids were sitting on there butts

April 28, 2015

By priscillasheff

I am a friend or relative of resident

At first I thought the lack of care for the patients was an issure of being understaffed but after observing the staff in the building many times, I realized that it is the lack of quality leadership. The staff needs to have policies in many areas of care and made accountable. Many needs for many residents are not being met on a daily basis.
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Services and Amenities of Altercare of Mentor


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 366011
  • Ownership Type: For Profit Corporation
  • Date Certified: 08/01/2020


  • Resident Capacity: 143
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About Altercare of Mentor

Located 30 miles northeast of Cleveland, Altercare of Mentor is a skilled nursing home and rehabilitation center nestled within the quiet neighborhood streets of Mentor, Ohio. With a number of pharmacies and medical specialists within five miles, seniors live in a small town with numerous health care offerings. 

As a skilled nursing home, Altercare of Mentor offers many services and care options for its residents. Secured memory care is available for patients with Alzheimer's disease and other forms of dementia, ensuring safety and security while providing therapeutic and engaging care. On-site therapy professionals provide personalized plans of rehabilitation for post-operative patients as well as cardiovascular and pulmonary care. Personalized physical, occupational and speech therapy are available on-site to all residents. The therapy at Altercare of Mentor features advanced technology to best treat residents and meet their personalized care goals.

Private and semiprivate rooms offer peace and comfort. Free Wi-Fi and computer workstations allow for continuous engagement and connectivity as well as socialization with the other residents. An on-site gym and outdoor courtyard and rehabilitation area provide plenty of space and options for activities and fun. Beauty and barber services ensure consistent personal grooming and care. 

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