Brookdale Lakeview Crossing

Offers Assisted Living and Memory Care

19 Reviews

2014, 2016

4000 Lakeview Crossing

Groveport

43125

Brookdale Lakeview Crossing

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4.2 19

ReviewerAT0821 2020-09-16 My brother-in-law moved into Brookdale Lakeview Crossing. I thought they were all very nice, very kind, and doing OK. It's just a small room, but it's private, so it's OK. They said they're going to replace the carpet next week. They have an order to put a new one in. They haven't done it yet, but that might be because he's in quarantine right now. The surrounding community is very nice, and the outdoor space is nice and shaded. I am a friend or relative of a current/past resident

5 5 1

Theresa 2020-02-11 My father was at Brookdale Lakeview Crossing, and we loved it. Everything was amazing about it, from the appearance, to the residents, and the staff. It was a very good place. The staff was very helpful. The dining room was amazing. The place was very well kept, very clean, and had no unpleasant smells. They have activities, and they have a happy hour on Fridays where bands come in. Everybody seemed happy. It was homey. I am a friend or relative of a current/past resident

5 5 1

Tara 2018-08-07 Brookdale Lakeview Crossing was pleasant and clean, but they didn't have enough caretakers for the Alzheimer's patients. I didn't hear any complaints from my grandmother about the food. They stuck them all in a room and let them sit there. They kept upping our fee $1,000 almost every month and there was no change. She wasn't getting any extra care. They didn't know her blood pressure was low for a month and she kept falling and she was really out of it. The only thing the nurses did there was to send pills. They didn't do anything else. Anytime there's an issue with an Alzheimer's person, they don't know how to deal with it, and they call the family. The rest of the place seemed OK. If she didn't have Alzheimer's, she probably would've been fine in that place. I am a friend or relative of a current/past resident

5 2 1

PC 2018-01-31 My tour at Brookdale Lakeview Crossing was very good. The facility was nice and offers all different types of living. They have a very nice activity room and a very nice dining area with a professional chef. Residents can order the different types of food that they like. The rooms were good with mostly studio-sized rooms and a 1-bedroom that was like two rooms that were combined. The staff member was excellent, they took me on a complete tour, and told me about the entertainment that comes in. They have activity nights and they play games, Bingo, and all kinds of different stuff. The place was just not very bright in terms of lighting. I visited this facility

5 5 1

Connie642353 2017-04-26 My mom chose Brookdale because she had friends there. The rooms were nice. They had activities planned throughout the day, a library, beauty salon, and a little patio area where the residents could go outside and get fresh air. I visited this facility

5 4 1

Ruby826563 2017-04-11 I like Brookdale Lakeview Crossing. The reason I work with them is because they had a promotion with affordable pricing. I love this community. My mother's apartment is nice. She said some of the foods are tasty, but they repeat and there is confusion in the kitchen with their staff, so she doesn't care for the food. They offer three meals a day. My mother loves the staff and the people in this community. Her only complaint is the food. I am a friend or relative of a current/past resident

5 3 1

Scott211171 2016-07-08 We took a tour at Brookdale Lakeview Crossing, had lunch there, and visited with some people. It was a nice, clean, and organized place with good-quality food, a good location, and good administration. It’s probably our first choice. I visited this facility

5 4 1

Caringdaughter29 2015-12-29 My father was in Brookdale Lakeview Crossing (formerly Emeritus at Lakeview) for three weeks, and in that time, he may have been given a shower twice. It looked really nice inside and clean, but we didn't like the fact that we always had to tell them to give him a shower. He was there six days before he had a shower, and that's because we initiated it. My mom went in there and had to give him one. It just wasn't an ideal place. We moved him back home after three weeks, but now they want to charge us for the whole month of January. We're just disappointed in his care. There were also issues with his medication. I don't think they ever transfered his medication to OmniCare. The food looked pretty good, though. My dad was always willing to eat it. They had just gotten a new activities director, and he was doing exercises every morning. The apartments looked good. They're newly renovated and looked decent, but when I would go by rooms of other residents that live in the assisted living part, the carpets were dirty and very spotted, although they were new. They were understaffed when it came to aides. They have a problem with staffing, which is why my dad wasn't getting showered. I am a friend or relative of a resident

5 3 1

Mitchell2 2015-09-29 Everything at Brookdale Lakeview Crossing (Formerly Emeritus at Lakeview) was exceptional. It was beautiful. It was under construction, which had to be done, but everything looked really nice. The staff was excellent. Everything seemed perfect for what we needed; it just cost too much. The dining room was very nice. The care that she would've gotten and the complete package that she would've had were much more expensive than what was covered with the fees, and I like that. I also liked that they have recreation that would occupy her time. I didn't have anything that I didn't like. They had different options for her and that was good. I visited this facility

5 5 1

Caring112851450 2015-09-12 I was really impressed with the staff at Brookdale although my friend passed away a few weeks ago. They went out of their way. I would highly recommend them. They were very kind, very personal with him, and very concerned with the patient. I was very pleased. I am a friend or relative of a resident

5 5 1

Caring106342250 2015-06-06 Proximity-wise, Brookdale Lakeview Crossing (Emeritus at Lakeview) was close to my family. They had bingo. They have exercise at 10 o’clock in the morning. On May 5th, they had a Cinco de Mayo get together with family if you wanted to go. My father does not like the food. I think the room is probably about the right size. We’ve had some problems with them giving him the correct medication and dosage. He’s a level 5, and we’ve had some problems with them not checking, for example, his refrigerator to make sure that things are not outdated. We contacted management, and they were able to take care of his medication. I am a friend or relative of a resident

5 3 1

Caring102617850 2014-12-06 I wasn't impressed with the Emeritus at Lakeview at all, but I thought it was OK. The place was clean, it didn't smell -- that was the main thing I was looking for -- and the people were nice. I thought the staff was fine, and they answered all my questions. I didn't go away feeling like they didn't know what they were doing. I felt like they were trying to sell the building, and they did a good job of doing it. I didn't see anything wrong with it. It didn't look like a new building, but it looked like a building that had been kept up. We were looking for my brother, and he wasn't interested, so I just marked it off the list. I visited this facility

5 3 1

Caring87338650 2014-06-17 I have my mother at Emeritus at Lakeview. Its location is near where she was already living. She has been there for probably about three months now, and so far, so good. Regarding the staff, they're fine. Also, my mom seems to be adapting pretty well to their food. I think they have plenty of basic foods. If you don't like what's on the menu, you can have a hamburger or a grilled cheese or something. In general, their rooms are a little more expensive than most, but they seem to be pretty well maintained. They seem to have a couple of real simple activities each day; however, I think social activities could be a little more often. On Friday, they have a nice happy hour. That's nice, but it would be nicer if they had more of them. I am a friend or relative of a resident

5 3 1

Donna42 2013-10-09 Emeritus was okay but they did not have facilities for me in independent living. My mother in law had been there for 6 months before she passed away. We were very pleased with the services then. She likes to participate in activities with music and also bingo. Her room was fine; it was large enough for her. She had her bed, a dresser and her TV. It had a kitchen and bathroom. The staff was great and we were satisfied when my mother in law was there. I am a friend or relative of a resident

5 5 1

Randy5 2013-08-29 We chose Emeritus for my mom and she moved in last June 5th. The lady who showed us around was very attentive. I saw some activities for the residents. I am a friend or relative of a resident

5 5 1

Caring 55661 2013-08-14 Emeritus was called The Inn at Lakeview when my mom lived there. She was there for six years. It was a wonderful place. It was one of the nicest facilities I have ever seen. It was five minutes or less from my home that's why I moved her there. The people there were great. They had a wonderful cafeteria and the food was great. I am a friend or relative of a resident

5 5 1

bigredrowr 2012-10-12 The staff at Emeritus was nothing but friendly and helpful. The facility is extremely well designed. While dealing with the emotional trauma of watching my grandmother slowly die, the managers, nurses, and CNA's were incredibly helpful and caring. They all seemed to take a personal interest in our family and the care of my grandmother. At the end of her life, my grandmother ended up being put into the care of several hospice nurses who would watch over her 24 hours a day. The Emeritus staff cooperated perfectly with the hospice staff. I cannot begin to extend my sincere thanks to the staff at Emeritus at Lakeview. They became a real community that my family felt completely at home with. I visited this facility

5 5 1

maryjane1 2011-09-01 This place is clean and well taken care of - my sister who is there get really good care - I would reccomend it to anyone & maybe down the road I myself my use this facility as well! I am a friend or relative of a resident

5 5 1

motherhubbard 2011-07-28 Emeritus at Lakeview provides excellent nursing care and has the most wonderful staff members and nurses. I would recommend this assisted living community to anyone. They also have a lot of activites for the residents and family nights every month which really makes this place home for all! I am a friend or relative of a resident

5 5 1

4000 Lakeview Crossing, Groveport, OH 43125

Call (800) 385-2527

2014, 2016

Brookdale Lakeview Crossing (800) 385-2527

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Reviews of Brookdale Lakeview Crossing

19 Reviews Write a review

Food

(Not Rated)

Staff

(3 Reviews)

Facility

(3 Reviews)

Activities

(2 Reviews)

Value

(2 Reviews)

Assisted Living Reviews for Brookdale Lakeview Crossing

September 16, 2020

By ReviewerAT0821

I am a friend or relative of a current/past resident

My brother-in-law moved into Brookdale Lakeview Crossing. I thought they were all very nice, very kind, and doing OK. It's just a small room, but it's private, so it's OK. They said they're going to replace the carpet next week. They have an order to put a new one in. They haven't done it yet, but that might be because he's in quarantine right now. The surrounding community is very nice, and the outdoor space is nice and shaded.

February 11, 2020

By Theresa

I am a friend or relative of a current/past resident

My father was at Brookdale Lakeview Crossing, and we loved it. Everything was amazing about it, from the appearance, to the residents, and the staff. It was a very good place. The staff was very helpful. The dining room was amazing. The place was very well kept, very clean, and had no unpleasant smells. They have activities, and they have a happy hour on Fridays where bands come in. Everybody seemed happy. It was homey.

August 07, 2018

By Tara

I am a friend or relative of a current/past resident

Brookdale Lakeview Crossing was pleasant and clean, but they didn't have enough caretakers for the Alzheimer's patients. I didn't hear any complaints from my grandmother about the food. They stuck them all in a room and let them sit there. They kept upping our fee $1,000 almost every month and there was no change. She wasn't getting any extra care. They didn't know her blood pressure was low for a month and she kept falling and she was really out of it. The only thing the nurses did there was to send pills. They didn't do anything else. Anytime there's an issue with an Alzheimer's person, they don't know how to deal with it, and they call the family. The rest of the place seemed OK. If she didn't have Alzheimer's, she probably would've been fine in that place.

Provider Response

We want to thank you for taking the time to visit and for providing feedback. Please know it will be reviewed and used to better serve our residents and their families in the future.

January 31, 2018

By PC

I visited this facility

My tour at Brookdale Lakeview Crossing was very good. The facility was nice and offers all different types of living. They have a very nice activity room and a very nice dining area with a professional chef. Residents can order the different types of food that they like. The rooms were good with mostly studio-sized rooms and a 1-bedroom that was like two rooms that were combined. The staff member was excellent, they took me on a complete tour, and told me about the entertainment that comes in. They have activity nights and they play games, Bingo, and all kinds of different stuff. The place was just not very bright in terms of lighting.

April 26, 2017

By Connie642353

I visited this facility

My mom chose Brookdale because she had friends there. The rooms were nice. They had activities planned throughout the day, a library, beauty salon, and a little patio area where the residents could go outside and get fresh air.

April 11, 2017

By Ruby826563

I am a friend or relative of a current/past resident

I like Brookdale Lakeview Crossing. The reason I work with them is because they had a promotion with affordable pricing. I love this community. My mother's apartment is nice. She said some of the foods are tasty, but they repeat and there is confusion in the kitchen with their staff, so she doesn't care for the food. They offer three meals a day. My mother loves the staff and the people in this community. Her only complaint is the food.

July 08, 2016

By Scott211171

I visited this facility

We took a tour at Brookdale Lakeview Crossing, had lunch there, and visited with some people. It was a nice, clean, and organized place with good-quality food, a good location, and good administration. It’s probably our first choice.

December 29, 2015

By Caringdaughter29

I am a friend or relative of a resident

My father was in Brookdale Lakeview Crossing (formerly Emeritus at Lakeview) for three weeks, and in that time, he may have been given a shower twice. It looked really nice inside and clean, but we didn't like the fact that we always had to tell them to give him a shower. He was there six days before he had a shower, and that's because we initiated it. My mom went in there and had to give him one. It just wasn't an ideal place. We moved him back home after three weeks, but now they want to charge us for the whole month of January. We're just disappointed in his care. There were also issues with his medication. I don't think they ever transfered his medication to OmniCare. The food looked pretty good, though. My dad was always willing to eat it. They had just gotten a new activities director, and he was doing exercises every morning. The apartments looked good. They're newly renovated and looked decent, but when I would go by rooms of other residents that live in the assisted living part, the carpets were dirty and very spotted, although they were new. They were understaffed when it came to aides. They have a problem with staffing, which is why my dad wasn't getting showered.

September 29, 2015

By Mitchell2

I visited this facility

Everything at Brookdale Lakeview Crossing (Formerly Emeritus at Lakeview) was exceptional. It was beautiful. It was under construction, which had to be done, but everything looked really nice. The staff was excellent. Everything seemed perfect for what we needed; it just cost too much. The dining room was very nice. The care that she would've gotten and the complete package that she would've had were much more expensive than what was covered with the fees, and I like that. I also liked that they have recreation that would occupy her time. I didn't have anything that I didn't like. They had different options for her and that was good.

September 12, 2015

By Caring112851450

I am a friend or relative of a resident

I was really impressed with the staff at Brookdale although my friend passed away a few weeks ago. They went out of their way. I would highly recommend them. They were very kind, very personal with him, and very concerned with the patient. I was very pleased.

June 06, 2015

By Caring106342250

I am a friend or relative of a resident

Proximity-wise, Brookdale Lakeview Crossing (Emeritus at Lakeview) was close to my family. They had bingo. They have exercise at 10 o’clock in the morning. On May 5th, they had a Cinco de Mayo get together with family if you wanted to go. My father does not like the food. I think the room is probably about the right size. We’ve had some problems with them giving him the correct medication and dosage. He’s a level 5, and we’ve had some problems with them not checking, for example, his refrigerator to make sure that things are not outdated. We contacted management, and they were able to take care of his medication.

Provider Response

We are sorry to hear that your experience with us is not fully meeting you and your loved one’s expectations. We appreciate you taking the time to share your feedback and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss your concerns in greater detail.

December 06, 2014

By Caring102617850

I visited this facility

I wasn't impressed with the Emeritus at Lakeview at all, but I thought it was OK. The place was clean, it didn't smell -- that was the main thing I was looking for -- and the people were nice. I thought the staff was fine, and they answered all my questions. I didn't go away feeling like they didn't know what they were doing. I felt like they were trying to sell the building, and they did a good job of doing it. I didn't see anything wrong with it. It didn't look like a new building, but it looked like a building that had been kept up. We were looking for my brother, and he wasn't interested, so I just marked it off the list.

Provider Response

Thank you for taking the time to visit our community and to share your thoughts. Your feedback is always appreciated.

June 17, 2014

By Caring87338650

I am a friend or relative of a resident

I have my mother at Emeritus at Lakeview. Its location is near where she was already living. She has been there for probably about three months now, and so far, so good. Regarding the staff, they're fine. Also, my mom seems to be adapting pretty well to their food. I think they have plenty of basic foods. If you don't like what's on the menu, you can have a hamburger or a grilled cheese or something. In general, their rooms are a little more expensive than most, but they seem to be pretty well maintained. They seem to have a couple of real simple activities each day; however, I think social activities could be a little more often. On Friday, they have a nice happy hour. That's nice, but it would be nicer if they had more of them.

October 09, 2013

By Donna42

I am a friend or relative of a resident

Emeritus was okay but they did not have facilities for me in independent living. My mother in law had been there for 6 months before she passed away. We were very pleased with the services then. She likes to participate in activities with music and also bingo. Her room was fine; it was large enough for her. She had her bed, a dresser and her TV. It had a kitchen and bathroom. The staff was great and we were satisfied when my mother in law was there.

August 29, 2013

By Randy5

I am a friend or relative of a resident

We chose Emeritus for my mom and she moved in last June 5th. The lady who showed us around was very attentive. I saw some activities for the residents.

August 14, 2013

By Caring 55661

I am a friend or relative of a resident

Emeritus was called The Inn at Lakeview when my mom lived there. She was there for six years. It was a wonderful place. It was one of the nicest facilities I have ever seen. It was five minutes or less from my home that's why I moved her there. The people there were great. They had a wonderful cafeteria and the food was great.

October 12, 2012

By bigredrowr

I visited this facility

The staff at Emeritus was nothing but friendly and helpful. The facility is extremely well designed. While dealing with the emotional trauma of watching my grandmother slowly die, the managers, nurses, and CNA's were incredibly helpful and caring. They all seemed to take a personal interest in our family and the care of my grandmother. At the end of her life, my grandmother ended up being put into the care of several hospice nurses who would watch over her 24 hours a day. The Emeritus staff cooperated perfectly with the hospice staff. I cannot begin to extend my sincere thanks to the staff at Emeritus at Lakeview. They became a real community that my family felt completely at home with.

September 01, 2011

By maryjane1

I am a friend or relative of a resident

This place is clean and well taken care of - my sister who is there get really good care - I would reccomend it to anyone & maybe down the road I myself my use this facility as well!

July 28, 2011

By motherhubbard

I am a friend or relative of a resident

Emeritus at Lakeview provides excellent nursing care and has the most wonderful staff members and nurses. I would recommend this assisted living community to anyone. They also have a lot of activites for the residents and family nights every month which really makes this place home for all!

See all Assisted Living reviews (19)

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Services and Amenities of Brookdale Lakeview Crossing

Room and housing options

Studio Apartments

Dining options

In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio
Resident Parking

Cleaning services

Housekeeping

Health services

Nurse On Staff: 24/7

Activities

Offsite Activities
Religious Services

Guest services

Guests At Mealtime

Diet

Low Fat
Low Salt

Languages

English

General

Minimum Age: 65
Pets: Yes

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About Brookdale Lakeview Crossing

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services

Daily assistance with bathing and dressing
Medication management
Dining assistance and special diets
Assistance with reminders and redirection
Escorts and assistance with walking
Emergency response call system
Housekeeping
Laundry and linen service

Brookdale Lakeview Crossing

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Services and Amenities of Brookdale Lakeview Crossing

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Features

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General

About Brookdale Lakeview Crossing

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