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New Hanover House

3915 Stedwick Court, Wilmington, NC 28412

(855) 798-2040 (Call a Family Advisor)

3

(5 reviews)

Offers Assisted Living

New Hanover House Photos

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Community Comparison

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New Hanover House
New Hanover House
  • Top rated on Caring.com

Wilmington, North Carolina 28412


3.0

(5 reviews)


Bedroom Type

studio


Starting Price

Pricing not available



Care Types

Assisted Living

View Community

Spring Arbor of Wilmington

Wilmington, North Carolina 28412



Bedroom Type


Starting Price

$5,292/mo



Care Types

Assisted Living, Memory Care

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Arbor Landing at Compass Pointe

Leland, North Carolina 28451



Bedroom Type

one bedroom apartment, two bedroom apartment


Starting Price

$3,995/mo



Care Types

Assisted Living, Independent Living

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Reviews of New Hanover House in Wilmington, North Carolina

3

(5 reviews)

  • Facility

    1.0

  • Staff

    1.0

  • Food

    3.0

  • Activities

    3.0

  • Value

    1.0

Horrified in NC

1

November 20, 2020

I am a friend or relative of a current/past resident

Mother was a patient in memory care. Rooms are slowly disintegrating, dingy and dirty. Mother urinated on floor, and had cut herself. We reported to staff. It took over 30 minutes to get get a response. We ended up cleaning up ourselves. Went back 4 days later and mom still had same bandage that we put on her on her hand. Floors in the unit were sticky from housekeeping utilizing a dirty mop. You could actually feel your feet sticking on the floor. In speaking with staff on the phone about a medication issue, one of the staff members actually stated that the patients were treated with a horrible lack of care. I was shocked. Staff lack of attention to hygiene of patients, safety, and routine medication issues and communication with families wishes are an huge issue. The nurse practitioner that we dealt with did not communicate medication changes and actually went against our directives as POA. As in putting her on an antidepressant without our knowledge and then taking her off without weaning her off. Billing of extra charges are a concern. Kept finding an extra amount on our monthly bill. Wrote emails, called, sent letters. Have not gotten a response to date. For the health and safety of your loved one, I would recommend not putting them at this facility.

visitor466828

2

November 1, 2016

I visited this facility

We saw one room at New Hanover House, and it was like an old-fashioned nursing home with no places to go to. There were some people sitting on the front porch in rocking chairs. We talked with the man who showed us around.

Caring_2646226

5

August 14, 2016

I am a friend or relative of resident

My Mother has been in the assisted living side for 4 months & she is doing very well. She has companionship she did not have at home alone. The staff are very good to her. There are alot of activities daily. This is a small community with works well for her. The staff is excellent & they keep you informed of any problems right away. Most of the staff are long term employees.

Anne39

5

August 10, 2014

I visited this facility

New Hanover House Assisted Living is a beautiful facility. The staff were very nice and they were able to explain very nicely. They couldn’t have been more helpful and interested in us coming to look at the facility. I like how they were very interested in helping me, but they weren't being pushy. They understood that I wasn’t sure I needed assisted living yet for my mother, but they gave us the financial information that I needed and invited me to come back anytime. From what I was seeing and smelling, it looked like the facility is good.

Mary19

2

August 19, 2012

I visited this facility

We put our uncle at New Hanover House for a month. They kept him doped up. We couldn't even talk to him and he can't even open his eyes. Treatment of our uncle is not good there. They were not responsive to his needs. He was over medicated. The place smelled of urine. I suggest they improve on cleaning their facility. Also, I don't think that uncle was cleaned, bathe or shaven. He was lying there with no clothes on. They left him on the bed all the time.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of New Hanover House in Wilmington, North Carolina

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Snacks Daily

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Tv Room

About New Hanover House in Wilmington, North Carolina

New Hanover House, located in Wilmington, NC, offers a variety of care options including assisted living, memory care, and respite care. This community provides different types of living spaces such as private rooms and semi-private rooms.

The community features outdoor common areas, organized activities and programs, and an emergency response system for safety. Residents can enjoy meals provided by the community, participate in facilitated field trips and outings, and utilize salon services. Additionally, rooms are equipped with ambulatory assistance features, and apartments are designed with communal dining options. The community also offers entertainment and social activities, group exercise programs, and more, all designed to enhance the living experience and promote social interaction among residents.

New Hanover House also offers personal care, medication management, general transportation, special dietary accommodations, assistance with activities of daily living (ADLs), and housekeeping. A chef on staff ensures that meal options are both nutritious and enjoyable, catering to various dietary needs.

Map of New Hanover House

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