The Haven & The Laurels in the Village at Carolina Place

Offers Assisted Living and Memory Care

43 Reviews

13150 Dorman Road

Pineville

28134

The Haven & The Laurels in the Village at Carolina Place

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4.1 43

Sheryl 2022-04-24 The Laurels & The Haven in the Village at Carolina Place was nice. The rooms were also nice, but they were a little smaller and didn't have any kitchen facilities in them. There's also a lot more you'd have to pay for there. They would start higher and then they have care levels and med levels. So, it would charge me quite a bit more Everything looked good on their menu. They had a billiard room, different rooms for reading or watching TV, and activities every day like playing cards, bingo, and painting classes. It was well-appointed. They will take you to Wal-Mart probably once a week as well. Andrea was the one who toured me around and she was very nice. I visited this facility

5 4 1

Cindy 2022-04-09 We went to The Haven & The Laurels in the Village at Carolina Place, and my father has decided on The Laurels (assisted living). The Haven is another building that is memory care. He has reserved an apartment. It's not brand new, but it's smaller and it was nice. It's not one of the newer ones, but he kind of immediately felt at home there. The director of sales was great, answering our questions and getting back to us when we had questions and showed us multiple apartments and views and when Dad wanted to go back and look just to be sure that's the one he wanted, she again showed us multiple apartments and views and introduced him to some of the residents already. It was good. She patiently answered all of our questions and got back to us when we had questions once we got home and she connected with dad, and that's the important part. When my father got there, she immediately connected to him. When we went there first, we had cookies, and when dad went, they had a chocolate cake that they gave us. They told us we could have a meal; it just didn't fit our schedule. The food looked good, and the menus looked good. They have the chef's choice every day. If you don't want that, they have the stuff that's always on the menu, chicken salad, hamburgers, hotdogs, soups, and turkey sandwiches that are always on the menu. The cookies and the chocolate cake were fresh, they were good, and they were boxed up. The facility was clean and it did not smell. They were remodeling the second floor and some of the rooms. You could have a small refrigerator and a microwave in your room. I visited this facility

5 5 1

Patricia 2022-03-20 My friend is a resident of The Haven & The Laurels in the Village at Carolina Place. When my friend was brought in, she was shown a room with a bigger bed. It was more like a queen-size bed, and the room was a nice little room, sort of like a big hotel room and everything, but that's not what she got. She ended up getting twin-sized bed. When I went to see it, the floor was all dirty, and nobody came in to sweep the floor, and she didn't have a broom in there to do it herself. There was not a lot of room for her to put her clothes. She had a closet, but she didn't really have a lot of drawers or anything to put in, so she kept a lot of things right in suitcases. She had a small refrigerator because the food wasn't all that great. They said that they serve very healthy food and things like that, but she said that they had hardly any fruit. She was used to having strawberries and blueberries, and when she was with us she had her routine of yogurt, fruits, eggs, and spinach, but she said that there's no greens there. The only thing they have for greens is a regular head lettuce, but there's no good dark greens that she's ever had since she's been there. My friend really needed to get her hair cut and they have a salon there, but no one was there. She said basically a lot of the older ladies will go in and have perms or something. When I brought her back the day that I took her, there was nobody there, and it was locked up. They have a laundry mat there. She said that they were going to come and clean a room for her, and that they were going to take her laundry, but that didn't happen. They had two different washers with a dryer. She would need help; her sight is to the point where she can't really read or see very clearly. She has one sight that's very bad, and the other one, she has problems with it, so she would definitely need help with that. According to what my friend is paying there, I would give it a one. She's paying a lot of money there for a temporary stay. I know it's furnished, but she doesn't have much furniture. She's got a bed, a little nightstand, a chair, a table, a little refrigerator, and a microwave, and that's it. When I got there, there was one girl that came up and said if she was ready for her walk that she would be glad to go walking with her, which does happen once in a while. I was there just for a short time to bring in her groceries, but I don't think she should have been buying a lot of groceries. She is supposed to have three meals a day, but because she doesn't have the stuff that she likes there, she goes out and she picks up her own fruit and some salads. Breakfast she said was good, but the other two were not that great. The facility is average, I don't think it's anything great. There's work that needs to be done. It looks like run down and it needs a lot of work. Certainly, her room wasn't clean there, there was there all over the floor and stuff like that. She'd been there a little bit, so I would think that someone would have come in. I am a friend or relative of a current/past resident

5 1 1

KHSandy 2020-04-30 My mother lived here for 5 years. We were never happy but couldn’t convince her to move out, as she hated changes. Mom needed help dressing, showering and sometimes getting to the dining room. Often she never got help getting dressed so she spent days in the same clothes. They were supposed to wash her sheets and towels weekly but this wasn’t done until we would complain. We often had to request that her apartment get sprayed for bugs. Her medication was often not given as ordered (I’m a nurse and took her to all her medical appointments and I knew what she was taking and when it was to be given to her). There were a couple excellent care givers and nurses but they can’t work 24/7 so you could always tell who was working, the ones who cared or the ones who didn’t care! The worst thing that happened was when mom had symptoms of a UTI and I told the nursing staff to get an order from her doctor for a urinalysis. They didn’t follow up for 1 week! My mom ended up in the hospital and died not long after that! I am a friend or relative of a current/past resident

5 1 1

lamburgey 2018-03-02 My Mom has lived the Laurels for about 2 1/2 years. She has a nice apartment, which consists of a family room and separate bedroom and bathroom. She also has a small kitchenette, which consists of a mini refrigerator/freezer, microwave, sink and cabinets. The staff are extremely friendly, and very empathetic with the residents while being very professional and proficient with their job. My Mom has always been a very social and busy woman. The Laurels seem to always have activities going on and different outings planned for those who want to participate. They also plan events for resident’s families to come and participate in with their loved ones and friends. I am very happy that my Mom has a place to live and call home that still gives her the ability to do things on her own and feel she still is in control of her daily living. I am very thankful for everyone that works there and appreciate everything they do. I am a friend or relative of a current/past resident

5 5 1

Tom 2017-12-05 If I need assisted living, I think The Laurels & The Haven in the Village at Carolina Place would be an OK place. I looked at the apartments and they were perfectly OK. They seemed to offer quite a few different activities. The representative did a good job. She was very good. I visited this facility

5 4 1

robert528301 2017-05-31 The food at The Laurels is excellent. My uncle has really enjoyed the food. He seems to be getting pretty good care, too. The community is clean and seems to be well maintained. The staff is good, and the nursing seems to be pretty good. The location is convenient for us. We live not too far away from The Laurels, so that's been very convenient. He's not participated very much with the activities, but he's only been there for 5 weeks. I am a friend or relative of a current/past resident

5 4 1

april687523 2017-05-20 The Laurels' rooms were clean and spacious, and the bathrooms were nice. They had clean facilities. The ambienc was good and welcoming. There were activities like arts and crafts, fishing trips, and different kinds of excursions. They had a barber shop, beauty shop, fitness room, and a cafeteria. The price was affordable. I visited this facility

5 4 1

wbkb3347 2017-05-19 Very nice facility, great activities, wonderful, loving staff. I am a friend or relative of a current/past resident

5 5 1

Joy463555 2017-04-13 I like The Laurels & The Haven in the Village at Carolina Place. The staff was really nice. The lady that took me on the tour was very nice. The place was clean. They got their activities on the calendar, and it's big calendar. You know what's going to happen everyday. This community is close to a mall, and the hospital is very close too. I visited this facility

5 4 1

Jenny530775 2017-03-08 What I like The Laurels is that this place is very nice, but it does not accept Medicaid. I like the people. I like the staff, and even though they knew we would not be able to move in there, they still gave me a senior magazine with lots of information in it. She gave me tips on what to look for. Their dining room is very nice. The place is very comfortable and well kept. I visited this facility

5 5 1

Concerned Daughter701143 2017-03-06 We chose the Laurels and the Haven for my mother because we went through there, and the residents seemed to be actually happy. They had a lot of energy and were talkative, the room sizes were nice, the place was relatively easy to navigate, and it was bright and sunny. It also had a nice backyard area outside and a front area. The guy we toured with was very kind and gentle, and it was nice that he talked directly with my mom instead of talking to me and to my sister. The lady who was trying to get us the assessment because my mom is from another state worked very hard to find someone in Georgia to do the assessment, and she was very good to follow through. Most of the people we have spoken to had been very kind and open. There was just one thing that was a little weird which was the nursing staff because they did not align their schedule with our thing, so like a last minute request not to move in on a weekend which was fine because we weren’t planning to be there. But that was more of a communication breakdown and not really a reflection upon the capabilities of anyone there. So far, they seem really good. The woman that we met who would be my mom’s caregiver was very warm and affectionate, which is great because my mom loves warm, affectionate people. I visited this facility

5 5 1

Rhonda074255 2016-11-07 We really liked The Laurels & The Haven; it’s great. They keep it clean and nice. My mom seems to like the food. The staff really goes out of their way to make the residents feel at home. Security seems to be good, they have really good activities, and she also has something to do if she wants to. I was pleased with everything I have seen, and the location is very convenient -- 15 minutes from my house. I am a friend or relative of a current/past resident

5 5 1

Ellen160614 2016-08-22 I was very impressed with The Laurels & The Haven in the Village at Carolina Place. It was a lovely community. Everything was five-star. It was kept incredibly clean, and they were incredibly service-oriented to the clients. There were lots of activities for memory care, and it was very cheerful. I would be very safe there. Residents could walk outdoors, and it was all gated and very safe. The Laurels was just as meticulous. I visited this facility

5 5 1

Alisa224734 2016-07-13 The Laurels & The Haven was a little dated. They could definitely use some updating, some new carpeting, a new format for their decorations, etc. They still have furniture that was really popular in the '80s, which makes it dated. There were other qualities I liked about it, like the three different wings, so that they did not have so many of the residents in one spot. The rooms were set up in a circle around the nurses’ station so every room could be seen by the center part, which I liked. I think they’re very competent as far as the medical staff goes. It just seemed a little dated. I visited this facility

5 3 1

JM662348 2016-05-26 The Laurels & The Haven in the Village at Carolina Place was very nicely set up. They had a small downtown right in the center of it, little offices that looked like stores that the residents can walk around, and the wide-open common area. A couple of the people had come out and were more than happy to show us the rooms inside. Everyone seemed happy. The dining area was set up like a cafeteria. The staff was excellent, very warm, and receptive. You felt like you can drop somebody off there and not have to worry. I visited this facility

5 5 1

Robin121851850 2016-03-31 My first impression of The Laurels & The Haven in the Village at Carolina Place was really good. They seem very helpful, and overall, we're pleased. My mother has a one-bedroom and with a full handicap bathroom and a kitchen area with a refrigerator, a microwave and a sink with some cabinets. She has a nice closet in her bedroom, a television hookup, and big windows. With all nursing home staffing, you get good ones and you get bad ones. We had a really hard time getting them to help her with her bath on a regular basis. About every month, I have to call over there and check, and nobody's helped her to do that. My mother needs very limited care, and that's really about the only care she needs because she has a fear of falling. The staff turns over a lot. The food will be pretty good for six weeks, and then it will be pretty bad again. The food is the biggest frustration for her because vegetables are always so overcooked and don't have any flavor, so they're mushy and not usually in a wide variety. She says it's always potatoes. You can tell when the cook changes because the food changes. I am a friend or relative of a resident

5 4 1

Family Member15 2016-03-18 I like the fact that The Laurels & The Haven in the Village at Carolina Place has a very bright atmosphere and set out in the country. The surroundings were very nice. The residents seemed to be very happy. I visited this facility

5 5 1

Sharon118749250 2016-01-12 My parents are at The Laurels and The Haven in the Village at Carolina Place. The workers' attitudes are very good. I’ve been very impressed with the staff. My parents really like the food. The common dining area is set up with individual tables all around the room, where they place different people together. They have plenty of activities, like different types of workouts, bingo, and music in the great room, which has a piano, a fireplace with gas logs, and lots of wingback chairs and couches. It is a huge room, and people like to go there. We got my parents a one-bedroom apartment with a huge bathroom, which has worked out really well. It is very nice. We are very pleased with it. I like that the facility is so nice as well as its proximity to my home and to where my parents used to live. I am a friend or relative of a resident

5 5 1

Chicago girl 2015-12-20 The Laurels is a very large and a very nice facility. The people that greeted us at the door were very friendly, and the people that give out medicine were very nice. The rooms were very nice, and the bedroom was large. I visited this facility

5 5 1

Anonymous113098350 2015-10-29 We visited The Laurels & The Haven. The staff was excellent, accommodating and very friendly. The CNAs were a little bit better than some other places, and the turnover was not that great. It's really lovely. The rooms were spacious compared to some other facilities. They redid their dining room and their living room a while back, and they looked real nice. I visited this facility

5 4 1

Angela K. 2015-10-28 I liked that the Laurels had an old-world charm; the décor was really cute, and I think it makes residents feel very comfortable and at home. They just seemed very warm and friendly. They had some really great outdoor space. They even had a little play area for the kids when they come to visit with a nice old playground, which was something I never saw at the other facilities I have gone to see. I visited this facility

5 4 1

Caring113119650 2015-09-29 I visited The Laurels. I specifically like it had six dining areas which would mean that the residents wouldn?t have to walk very far to their dining areas. I also like that I can see residents interacting to other people. Their accreditation score was very good as well. I visited this facility

5 4 1

Caring95092450 2015-08-14 My mother-in-law is actually going into The Laurels & the Haven. It is an outstanding place -- very nice -- and it is three miles from our home. She came down for a visit and really liked it, so she is pretty much looking forward to moving there. We visited two or three places, and this is by far the nicest of them all. It is very nice and probably less than six or seven years old; they had very nice rooms, very nice dining facilities, and everything else that we needed for her. I visited this facility

5 5 1

Sesmith731 2015-08-01 My grandmother has been in this facility for 7 months. Before she went she constantly read, was walking better than most 89 year olds and was attentive for someone with alziehmers/dimentia. With in 7 months the facility has removed the carpets and put in hardwood floors (why you would do that with a bunch of elderly using walkers is beyond me), she has been put in the wheel chair with an alarm on her if she even tries to get out of the wheel chair, she has gained over 50 LBs and it hasn't been addressed/ dealt with,I or my family has been and there have very few or no staff in her neighborhood and they have been completely rude or ignored the residents, there have been times that the soap dispensers have been completely empty in the bathroom. The place is awful. I am a friend or relative of resident

5 1 1

anonymous109126950 2015-07-20 The Laurels & The Havens in the Village at Carolina Place was absolutely the best place I have ever been to. The person I talked to was outstanding. I could not ask for a better place. It was beautiful and clean. The food was fantastic. The people were friendly. I visited this facility

5 5 1

Caring107263750 2015-03-07 My mother is in The Laurels at Carolina Place. The staff is very attentive and very professional. The rooms are always kept clean, and they are very roomy. It is very secure, and we are very comfortable. The food is great, and the dining room is also great. It is very open, airy, and very clean. They have bingo, music, entertainment and travel programs. They have singers and choral groups coming in. They take bus trips to local stores and sometimes to the restaurants. It is very well done. It is recommended to us, we find it very well done, and I will definitely recommend it to others. I am a friend or relative of a resident

5 5 1

Caring101429250 2015-01-25 I visited The Laurels one time, and I liked it very much. It's just that I wanted to stay in South Carolina. The rooms were spacious, but I didn't like the smell, and the carpets were dirty as well. I visited this facility

5 4 1

Nancy100101850 2015-01-06 We looked at The Laurels & Haven, but things did not work out here. They evaluated my husband, but it's not a good fit. The facility is very good, but it is not as homey as the other facility we have chosen. It is very near the hospital. The rooms are very nice, and the grounds are very nice as well. It's just not a good fit. I visited this facility

5 5 1

Parentsdaughter 2014-11-30 My parents lived at the Laurels for about 2 years until they passed away. The Laurels Assisted Living was originally recommended to us by word of mouth. We visited many facilities in the Charlotte area and found that it definitely provided the nicest and largest living arrangement for my mother and father. They had plenty of activities and social events for making new friends. What really makes a place feel like home, however, is the staff. Not only did our family like the staff but my parents, and especially my mother (who still wanted to be living in her own home) genuinely liked the staff. Of course there were times when things didn't go so smoothly (as always happens everywhere in life) but when it really counted the Laurels was fantastic. They knew what they were doing and they cared while doing it. It's not easy to move out of one's home and into a strange place, especially when one is getting older and life is getting harder. The Laurels went above and beyond to make my parents' experience as uniquely comfortable to them as possible. I think it is a wonderful place with wonderful people. I am a friend or relative of resident

5 5 1

Icy McGinnt 2014-07-13 With mom, it was her independence, or more accurately, the losing her independence that concerned her. With her daughter (me), it was her safety. Finding The Laurels met both our concerns. From the moment we walked through the doors we felt at home. She feels love and care everyday from David in food service making sure she is happy with her food to Darius in maintenance who jumped up, left his lunch one day to assist her with lifting something and everyone in between! Her caretakers are so sweet and helpful. They always tell her how pretty she looks. And her independence? Well let me just tell you. She is far more independent now than when she lived alone. Independent of waiting on someone to get her to the grocery store. Independent of yard work. Independent of the fear of falling and being alone. She even rides the bus to some doctors appointments without depending on me. She is very independent and she LOVES The Laurels! I do too!!!! I am a friend or relative of resident

5 5 1

chapstick 2014-07-11 We chose the Laurels because of the 24/7 nursing and the all-day dining services they offer. My mom likes to sleep until 10:00 some days and she can still have time to get up, dressed and then get breakfast at 11:00. Everything and everyone is very nice and more convenient than any other community we visited. We couldn't be happier. I am a friend or relative of resident

5 5 1

mlawson1054 2014-07-11 This is a great place. My parents were in another community in Charlotte before moving to the Laurels. The Laurels fits their needs 100%. Quality of care is excellent. The staff is friendly. And the quality of food is better than other communities in the Charlotte area. I am a friend or relative of resident

5 5 1

Elaine19 2014-06-19 My husband is at The Haven in The Village at Carolina Place. This facility is one of the better ones that I've looked at. Mostly the staff is good, and their security is great. They can't get out of there; all the doors are coded. They have private rooms and semi-private rooms. The rooms are a little smaller. The only thing I can say that I don’t care about there is that they don’t have a shower in each room. They have a bathroom in each room with a sink and a toilet, but I would prefer a shower. They have two showers that everybody uses. That is the only negative I can see. The food is good. I am a friend or relative of a resident

5 4 1

Debbie82688250 2014-04-29 Mom is at The Laurels & The Haven in the Village at Carolina Place. It's a great facility, but the care is not so great now. In the two years she's been there, we've seen it go downhill. They have one or two attendants who are very attentive to the residents, but the rest of them are just there for their pay. Her apartment is very nice. The cost has gone up, and the care has gone down. I think they should be more attentive to the individuals there. The staff tends to get frustrated with the residents because of how they act sometimes. I am a friend or relative of a resident

5 2 1

Caring75291150 2014-03-18 The Haven is very nice. It was clean and they had a crafts room. The rooms are spacious and they have a selection of items in the menu. I visited this facility

5 4 1

wilcom 2013-10-30 This facility is designed exclusively for the care of residents with Alzheimer's disease. The staff and administration are very caring in their approach when dealing with residents. There are a number of activities to keep the everyone busy during the day. The meals are well prepared and taste very good. The facility is clean without any objectionable odors. The structure has a lot of natural light with high ceilings. The residents can go outside and enjoy the fresh air when the weather is nice with walkways, grass, plants and flowers that are attractive and well groomed. The facility is very open and attractive to the residents. I am a friend or relative of a resident

5 5 1

Jennifer17 2013-06-12 The Laurels is a very, very nice community. It's gorgeous and it was thirty minutes closer to me than the other ones I visited. Everybody there was really helpful. I couldn't imagine anybody not liking to stay there but I just couldn't afford to get my father in law in there. I visited this facility

5 5 1

tinabug98 2013-03-21 The Haven in the Village at Carolina Place seemed like a really good place and the layout was really good, but I'm not pleased with it at all. The staff has been in turmoil since we got there. They lost the director, then the nursing director, and the staff who work with the people directly do not care. I complained and they did nothing. Those people are still there and I think it's just they were against everything cheap. The food and the care is cheap, and it's bad. The only thing they furnished is the closet, which is broken. They have spelling activities for Alzheimer's patients, bingo, ice cream socials, and they take them out occasionally. I don't have a problem with their activities. They can improve on the food and hire people that actually care about the patient. My mom has Alzheimer's, so she can't tell you if she likes it there or anything. I am a friend or relative of a resident

5 2 1

llcckk1 2012-05-26 I have a friend who has a family member in this facility, they say they are very happy here. The staff and the enviorment of the facility are all in very good standings. I went to the facility to visit with my friends family member and really enjoyed first hand the attention not only did my friends family member recieve but I recieved as well. The entire Laurels staff welcomed me and assisted me with directions on how to get to the resident I was visitings room and also talked to me about how I was doing and how I was related to the resident. They seem like majority of the staff at the Laurels really do care and not to mention how neat the facility is. I really feel like this would be a good place for one of my loved ones to live and I am thankful for the care that my friends family member is recieving there as well. I am a friend or relative of resident

5 4 1

TinaR3 2012-05-07 This facility has a great sales pitch, but their follow through is nothing to write home about. My mother, who was at the beginning stage of dementia, went to live there after having had a stroke. They placed her at a dining table for her meals with 2 women who had had debilitating strokes and could not talk. This was extremely upsetting for my mother. On the 3rd evening there, she started complaining of pain in her leg. I told her to tell the nurse when she came around with her medicine. The next evening, I went to see her after work. She was still complaining of pain in the same leg. I asked if she had told the nurse and she said the nurse had just given her Tylenol. The staff had been bringing my mother's meals to her room for 2 days, because she said her leg hurt too much to go to the dining room. I felt her leg and it was cool to the touch. I called our doctor's office. They told me to bring her to the ER. Turned out, she had a blood clot in her thigh and one in her aorta. If I had not visited her that night, she could have lost her leg, according to the doctors. The night my mother was released from the hospital, I went to the Laurels at about 10pm to pick up her medicines. We had decided we were not going to bring her back there to live, so we brought her home. I went in and out of the facility about 5-7 times carrying armloads of my mothers things out to my car. No one stopped me to ask who I was or what I was doing until about the 5th trip. I could have been robbing somebody blind there. The front door was not locked and there was no staff whatsoever in the lobby area. Also, during my walks in and out, I heard a man yelling "Help!" over and over from his room, where the door was ajar. There was no aide in the hallway for over 10 minutes of this. I finally poked my head in his door and asked him if I could help him with something. He was 1/2 raised up in bed and shocked to see me. He asked who I was. I told him my mother lived there and I had heard him calling for help. He said he was ok, that he just gets nervous. I held his hand and chatted with him for a few minutes until I was sure he was ok. He was quiet the rest of the time I was making trips in and out with my mother's things. Seems he just needed a little TLC, which was lacking from the staff at The Laurels. This is not a place I would recommend anyone leave their loved one. Other

5 1 1

Balangao 2011-10-26 This place is phenomenal! After three other places my mother was, this was by far the most caring, the best equipped, the staff was dependable, much more "giving," much more honest. I saw Administration zero-in on one who secretly mistreated a patient. No more stealing from patients at this facility. I visited this facility

5 5 1

Helen 2022-01-30 My husband will move into The Haven & The Laurels in the Village at Carolina Place. The residents seemed happy, and it was very clean. It did not have long hallways, and the common areas were very open and sunny. The food was very good. The memory care unit was a separate unit all on one floor. The outdoor areas were secured and accessible for the residents. The residents' rooms were adjacent to the common areas, so they could walk around in the evenings if they wanted to, and it's like a small town. Like they've got a hairdressing salon and an ice cream shop. It's all set up on the inside like a small town, so it feels like a little village on the inside. The staff was lovely. I visited this facility

5 4 1

13150 Dorman Road, Pineville, NC 28134

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The Haven & The Laurels in the Village at Carolina Place (800) 385-2527

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Reviews of The Haven & The Laurels in the Village at Carolina Place

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Assisted Living Reviews for The Haven & The Laurels in the Village at Carolina Place

April 24, 2022

By Sheryl

I visited this facility

The Laurels & The Haven in the Village at Carolina Place was nice. The rooms were also nice, but they were a little smaller and didn't have any kitchen facilities in them. There's also a lot more you'd have to pay for there. They would start higher and then they have care levels and med levels. So, it would charge me quite a bit more Everything looked good on their menu. They had a billiard room, different rooms for reading or watching TV, and activities every day like playing cards, bingo, and painting classes. It was well-appointed. They will take you to Wal-Mart probably once a week as well. Andrea was the one who toured me around and she was very nice.

April 09, 2022

By Cindy

I visited this facility

We went to The Haven & The Laurels in the Village at Carolina Place, and my father has decided on The Laurels (assisted living). The Haven is another building that is memory care. He has reserved an apartment. It's not brand new, but it's smaller and it was nice. It's not one of the newer ones, but he kind of immediately felt at home there. The director of sales was great, answering our questions and getting back to us when we had questions and showed us multiple apartments and views and when Dad wanted to go back and look just to be sure that's the one he wanted, she again showed us multiple apartments and views and introduced him to some of the residents already. It was good. She patiently answered all of our questions and got back to us when we had questions once we got home and she connected with dad, and that's the important part. When my father got there, she immediately connected to him. When we went there first, we had cookies, and when dad went, they had a chocolate cake that they gave us. They told us we could have a meal; it just didn't fit our schedule. The food looked good, and the menus looked good. They have the chef's choice every day. If you don't want that, they have the stuff that's always on the menu, chicken salad, hamburgers, hotdogs, soups, and turkey sandwiches that are always on the menu. The cookies and the chocolate cake were fresh, they were good, and they were boxed up. The facility was clean and it did not smell. They were remodeling the second floor and some of the rooms. You could have a small refrigerator and a microwave in your room.

March 20, 2022

By Patricia

I am a friend or relative of a current/past resident

My friend is a resident of The Haven & The Laurels in the Village at Carolina Place. When my friend was brought in, she was shown a room with a bigger bed. It was more like a queen-size bed, and the room was a nice little room, sort of like a big hotel room and everything, but that's not what she got. She ended up getting twin-sized bed. When I went to see it, the floor was all dirty, and nobody came in to sweep the floor, and she didn't have a broom in there to do it herself. There was not a lot of room for her to put her clothes. She had a closet, but she didn't really have a lot of drawers or anything to put in, so she kept a lot of things right in suitcases. She had a small refrigerator because the food wasn't all that great. They said that they serve very healthy food and things like that, but she said that they had hardly any fruit. She was used to having strawberries and blueberries, and when she was with us she had her routine of yogurt, fruits, eggs, and spinach, but she said that there's no greens there. The only thing they have for greens is a regular head lettuce, but there's no good dark greens that she's ever had since she's been there. My friend really needed to get her hair cut and they have a salon there, but no one was there. She said basically a lot of the older ladies will go in and have perms or something. When I brought her back the day that I took her, there was nobody there, and it was locked up. They have a laundry mat there. She said that they were going to come and clean a room for her, and that they were going to take her laundry, but that didn't happen. They had two different washers with a dryer. She would need help; her sight is to the point where she can't really read or see very clearly. She has one sight that's very bad, and the other one, she has problems with it, so she would definitely need help with that. According to what my friend is paying there, I would give it a one. She's paying a lot of money there for a temporary stay. I know it's furnished, but she doesn't have much furniture. She's got a bed, a little nightstand, a chair, a table, a little refrigerator, and a microwave, and that's it. When I got there, there was one girl that came up and said if she was ready for her walk that she would be glad to go walking with her, which does happen once in a while. I was there just for a short time to bring in her groceries, but I don't think she should have been buying a lot of groceries. She is supposed to have three meals a day, but because she doesn't have the stuff that she likes there, she goes out and she picks up her own fruit and some salads. Breakfast she said was good, but the other two were not that great. The facility is average, I don't think it's anything great. There's work that needs to be done. It looks like run down and it needs a lot of work. Certainly, her room wasn't clean there, there was there all over the floor and stuff like that. She'd been there a little bit, so I would think that someone would have come in.

April 30, 2020

By KHSandy

I am a friend or relative of a current/past resident

My mother lived here for 5 years. We were never happy but couldn’t convince her to move out, as she hated changes. Mom needed help dressing, showering and sometimes getting to the dining room. Often she never got help getting dressed so she spent days in the same clothes. They were supposed to wash her sheets and towels weekly but this wasn’t done until we would complain. We often had to request that her apartment get sprayed for bugs. Her medication was often not given as ordered (I’m a nurse and took her to all her medical appointments and I knew what she was taking and when it was to be given to her). There were a couple excellent care givers and nurses but they can’t work 24/7 so you could always tell who was working, the ones who cared or the ones who didn’t care! The worst thing that happened was when mom had symptoms of a UTI and I told the nursing staff to get an order from her doctor for a urinalysis. They didn’t follow up for 1 week! My mom ended up in the hospital and died not long after that!

March 02, 2018

By lamburgey

I am a friend or relative of a current/past resident

My Mom has lived the Laurels for about 2 1/2 years. She has a nice apartment, which consists of a family room and separate bedroom and bathroom. She also has a small kitchenette, which consists of a mini refrigerator/freezer, microwave, sink and cabinets. The staff are extremely friendly, and very empathetic with the residents while being very professional and proficient with their job. My Mom has always been a very social and busy woman. The Laurels seem to always have activities going on and different outings planned for those who want to participate. They also plan events for resident’s families to come and participate in with their loved ones and friends. I am very happy that my Mom has a place to live and call home that still gives her the ability to do things on her own and feel she still is in control of her daily living. I am very thankful for everyone that works there and appreciate everything they do.

December 05, 2017

By Tom

I visited this facility

If I need assisted living, I think The Laurels & The Haven in the Village at Carolina Place would be an OK place. I looked at the apartments and they were perfectly OK. They seemed to offer quite a few different activities. The representative did a good job. She was very good.

May 31, 2017

By robert528301

I am a friend or relative of a current/past resident

The food at The Laurels is excellent. My uncle has really enjoyed the food. He seems to be getting pretty good care, too. The community is clean and seems to be well maintained. The staff is good, and the nursing seems to be pretty good. The location is convenient for us. We live not too far away from The Laurels, so that's been very convenient. He's not participated very much with the activities, but he's only been there for 5 weeks.

May 20, 2017

By april687523

I visited this facility

The Laurels' rooms were clean and spacious, and the bathrooms were nice. They had clean facilities. The ambienc was good and welcoming. There were activities like arts and crafts, fishing trips, and different kinds of excursions. They had a barber shop, beauty shop, fitness room, and a cafeteria. The price was affordable.

May 19, 2017

By wbkb3347

I am a friend or relative of a current/past resident

Very nice facility, great activities, wonderful, loving staff.

April 13, 2017

By Joy463555

I visited this facility

I like The Laurels & The Haven in the Village at Carolina Place. The staff was really nice. The lady that took me on the tour was very nice. The place was clean. They got their activities on the calendar, and it's big calendar. You know what's going to happen everyday. This community is close to a mall, and the hospital is very close too.

March 08, 2017

By Jenny530775

I visited this facility

What I like The Laurels is that this place is very nice, but it does not accept Medicaid. I like the people. I like the staff, and even though they knew we would not be able to move in there, they still gave me a senior magazine with lots of information in it. She gave me tips on what to look for. Their dining room is very nice. The place is very comfortable and well kept.

March 06, 2017

By Concerned Daughter701143

I visited this facility

We chose the Laurels and the Haven for my mother because we went through there, and the residents seemed to be actually happy. They had a lot of energy and were talkative, the room sizes were nice, the place was relatively easy to navigate, and it was bright and sunny. It also had a nice backyard area outside and a front area. The guy we toured with was very kind and gentle, and it was nice that he talked directly with my mom instead of talking to me and to my sister. The lady who was trying to get us the assessment because my mom is from another state worked very hard to find someone in Georgia to do the assessment, and she was very good to follow through. Most of the people we have spoken to had been very kind and open. There was just one thing that was a little weird which was the nursing staff because they did not align their schedule with our thing, so like a last minute request not to move in on a weekend which was fine because we weren’t planning to be there. But that was more of a communication breakdown and not really a reflection upon the capabilities of anyone there. So far, they seem really good. The woman that we met who would be my mom’s caregiver was very warm and affectionate, which is great because my mom loves warm, affectionate people.

November 07, 2016

By Rhonda074255

I am a friend or relative of a current/past resident

We really liked The Laurels & The Haven; it’s great. They keep it clean and nice. My mom seems to like the food. The staff really goes out of their way to make the residents feel at home. Security seems to be good, they have really good activities, and she also has something to do if she wants to. I was pleased with everything I have seen, and the location is very convenient -- 15 minutes from my house.

August 22, 2016

By Ellen160614

I visited this facility

I was very impressed with The Laurels & The Haven in the Village at Carolina Place. It was a lovely community. Everything was five-star. It was kept incredibly clean, and they were incredibly service-oriented to the clients. There were lots of activities for memory care, and it was very cheerful. I would be very safe there. Residents could walk outdoors, and it was all gated and very safe. The Laurels was just as meticulous.

July 13, 2016

By Alisa224734

I visited this facility

The Laurels & The Haven was a little dated. They could definitely use some updating, some new carpeting, a new format for their decorations, etc. They still have furniture that was really popular in the '80s, which makes it dated. There were other qualities I liked about it, like the three different wings, so that they did not have so many of the residents in one spot. The rooms were set up in a circle around the nurses’ station so every room could be seen by the center part, which I liked. I think they’re very competent as far as the medical staff goes. It just seemed a little dated.

Provider Response

Thank you for your input, we appreciate it. The Laurels & The Haven offers a variety of floor plans crafted to fit our residents' individual needs and budgets. All rooms are regularly maintained and periodically updated and renovated. We would like to invite you over for another tour to showcase a variety of accommodations available, also what a flourishing, vibrant and outstanding community The Laurels & The Haven really is. Please visit our web site to schedule a tour here, we would love to see you back https://www.fivestarseniorliving.com/communities

May 26, 2016

By JM662348

I visited this facility

The Laurels & The Haven in the Village at Carolina Place was very nicely set up. They had a small downtown right in the center of it, little offices that looked like stores that the residents can walk around, and the wide-open common area. A couple of the people had come out and were more than happy to show us the rooms inside. Everyone seemed happy. The dining area was set up like a cafeteria. The staff was excellent, very warm, and receptive. You felt like you can drop somebody off there and not have to worry.

March 31, 2016

By Robin121851850

I am a friend or relative of a resident

My first impression of The Laurels & The Haven in the Village at Carolina Place was really good. They seem very helpful, and overall, we're pleased. My mother has a one-bedroom and with a full handicap bathroom and a kitchen area with a refrigerator, a microwave and a sink with some cabinets. She has a nice closet in her bedroom, a television hookup, and big windows. With all nursing home staffing, you get good ones and you get bad ones. We had a really hard time getting them to help her with her bath on a regular basis. About every month, I have to call over there and check, and nobody's helped her to do that. My mother needs very limited care, and that's really about the only care she needs because she has a fear of falling. The staff turns over a lot. The food will be pretty good for six weeks, and then it will be pretty bad again. The food is the biggest frustration for her because vegetables are always so overcooked and don't have any flavor, so they're mushy and not usually in a wide variety. She says it's always potatoes. You can tell when the cook changes because the food changes.

Provider Response

Robin, thank you for taking the time to provide feedback about The Laurels & The Haven in the Village at Carolina Place. We value feedback from residents and their families and use it to help us continually improve. Regarding your comments on the food please contact us so we can arrange a tour of the kitchens and an opportunity to speak with the head of our dining services for you and your mother. We know that the dining experience is a very important aspect of life at The Laurels & The Haven and strive to accommodate the food preferences and tastes of our residents.

March 18, 2016

By Family Member15

I visited this facility

I like the fact that The Laurels & The Haven in the Village at Carolina Place has a very bright atmosphere and set out in the country. The surroundings were very nice. The residents seemed to be very happy.

January 12, 2016

By Sharon118749250

I am a friend or relative of a resident

My parents are at The Laurels and The Haven in the Village at Carolina Place. The workers' attitudes are very good. I’ve been very impressed with the staff. My parents really like the food. The common dining area is set up with individual tables all around the room, where they place different people together. They have plenty of activities, like different types of workouts, bingo, and music in the great room, which has a piano, a fireplace with gas logs, and lots of wingback chairs and couches. It is a huge room, and people like to go there. We got my parents a one-bedroom apartment with a huge bathroom, which has worked out really well. It is very nice. We are very pleased with it. I like that the facility is so nice as well as its proximity to my home and to where my parents used to live.

December 20, 2015

By Chicago girl

I visited this facility

The Laurels is a very large and a very nice facility. The people that greeted us at the door were very friendly, and the people that give out medicine were very nice. The rooms were very nice, and the bedroom was large.

October 29, 2015

By Anonymous113098350

I visited this facility

We visited The Laurels & The Haven. The staff was excellent, accommodating and very friendly. The CNAs were a little bit better than some other places, and the turnover was not that great. It's really lovely. The rooms were spacious compared to some other facilities. They redid their dining room and their living room a while back, and they looked real nice.

October 28, 2015

By Angela K.

I visited this facility

I liked that the Laurels had an old-world charm; the décor was really cute, and I think it makes residents feel very comfortable and at home. They just seemed very warm and friendly. They had some really great outdoor space. They even had a little play area for the kids when they come to visit with a nice old playground, which was something I never saw at the other facilities I have gone to see.

September 29, 2015

By Caring113119650

I visited this facility

I visited The Laurels. I specifically like it had six dining areas which would mean that the residents wouldn?t have to walk very far to their dining areas. I also like that I can see residents interacting to other people. Their accreditation score was very good as well.

August 14, 2015

By Caring95092450

I visited this facility

My mother-in-law is actually going into The Laurels & the Haven. It is an outstanding place -- very nice -- and it is three miles from our home. She came down for a visit and really liked it, so she is pretty much looking forward to moving there. We visited two or three places, and this is by far the nicest of them all. It is very nice and probably less than six or seven years old; they had very nice rooms, very nice dining facilities, and everything else that we needed for her.

August 01, 2015

By Sesmith731

I am a friend or relative of resident

My grandmother has been in this facility for 7 months. Before she went she constantly read, was walking better than most 89 year olds and was attentive for someone with alziehmers/dimentia. With in 7 months the facility has removed the carpets and put in hardwood floors (why you would do that with a bunch of elderly using walkers is beyond me), she has been put in the wheel chair with an alarm on her if she even tries to get out of the wheel chair, she has gained over 50 LBs and it hasn't been addressed/ dealt with,I or my family has been and there have very few or no staff in her neighborhood and they have been completely rude or ignored the residents, there have been times that the soap dispensers have been completely empty in the bathroom. The place is awful.

July 20, 2015

By anonymous109126950

I visited this facility

The Laurels & The Havens in the Village at Carolina Place was absolutely the best place I have ever been to. The person I talked to was outstanding. I could not ask for a better place. It was beautiful and clean. The food was fantastic. The people were friendly.

March 07, 2015

By Caring107263750

I am a friend or relative of a resident

My mother is in The Laurels at Carolina Place. The staff is very attentive and very professional. The rooms are always kept clean, and they are very roomy. It is very secure, and we are very comfortable. The food is great, and the dining room is also great. It is very open, airy, and very clean. They have bingo, music, entertainment and travel programs. They have singers and choral groups coming in. They take bus trips to local stores and sometimes to the restaurants. It is very well done. It is recommended to us, we find it very well done, and I will definitely recommend it to others.

January 25, 2015

By Caring101429250

I visited this facility

I visited The Laurels one time, and I liked it very much. It's just that I wanted to stay in South Carolina. The rooms were spacious, but I didn't like the smell, and the carpets were dirty as well.

January 06, 2015

By Nancy100101850

I visited this facility

We looked at The Laurels & Haven, but things did not work out here. They evaluated my husband, but it's not a good fit. The facility is very good, but it is not as homey as the other facility we have chosen. It is very near the hospital. The rooms are very nice, and the grounds are very nice as well. It's just not a good fit.

November 30, 2014

By Parentsdaughter

I am a friend or relative of resident

My parents lived at the Laurels for about 2 years until they passed away. The Laurels Assisted Living was originally recommended to us by word of mouth. We visited many facilities in the Charlotte area and found that it definitely provided the nicest and largest living arrangement for my mother and father. They had plenty of activities and social events for making new friends. What really makes a place feel like home, however, is the staff. Not only did our family like the staff but my parents, and especially my mother (who still wanted to be living in her own home) genuinely liked the staff. Of course there were times when things didn't go so smoothly (as always happens everywhere in life) but when it really counted the Laurels was fantastic. They knew what they were doing and they cared while doing it. It's not easy to move out of one's home and into a strange place, especially when one is getting older and life is getting harder. The Laurels went above and beyond to make my parents' experience as uniquely comfortable to them as possible. I think it is a wonderful place with wonderful people.

July 13, 2014

By Icy McGinnt

I am a friend or relative of resident

With mom, it was her independence, or more accurately, the losing her independence that concerned her. With her daughter (me), it was her safety. Finding The Laurels met both our concerns. From the moment we walked through the doors we felt at home. She feels love and care everyday from David in food service making sure she is happy with her food to Darius in maintenance who jumped up, left his lunch one day to assist her with lifting something and everyone in between! Her caretakers are so sweet and helpful. They always tell her how pretty she looks. And her independence? Well let me just tell you. She is far more independent now than when she lived alone. Independent of waiting on someone to get her to the grocery store. Independent of yard work. Independent of the fear of falling and being alone. She even rides the bus to some doctors appointments without depending on me. She is very independent and she LOVES The Laurels! I do too!!!!

July 11, 2014

By chapstick

I am a friend or relative of resident

We chose the Laurels because of the 24/7 nursing and the all-day dining services they offer. My mom likes to sleep until 10:00 some days and she can still have time to get up, dressed and then get breakfast at 11:00. Everything and everyone is very nice and more convenient than any other community we visited. We couldn't be happier.

July 11, 2014

By mlawson1054

I am a friend or relative of resident

This is a great place. My parents were in another community in Charlotte before moving to the Laurels. The Laurels fits their needs 100%. Quality of care is excellent. The staff is friendly. And the quality of food is better than other communities in the Charlotte area.

June 19, 2014

By Elaine19

I am a friend or relative of a resident

My husband is at The Haven in The Village at Carolina Place. This facility is one of the better ones that I've looked at. Mostly the staff is good, and their security is great. They can't get out of there; all the doors are coded. They have private rooms and semi-private rooms. The rooms are a little smaller. The only thing I can say that I don’t care about there is that they don’t have a shower in each room. They have a bathroom in each room with a sink and a toilet, but I would prefer a shower. They have two showers that everybody uses. That is the only negative I can see. The food is good.

April 29, 2014

By Debbie82688250

I am a friend or relative of a resident

Mom is at The Laurels & The Haven in the Village at Carolina Place. It's a great facility, but the care is not so great now. In the two years she's been there, we've seen it go downhill. They have one or two attendants who are very attentive to the residents, but the rest of them are just there for their pay. Her apartment is very nice. The cost has gone up, and the care has gone down. I think they should be more attentive to the individuals there. The staff tends to get frustrated with the residents because of how they act sometimes.

March 18, 2014

By Caring75291150

I visited this facility

The Haven is very nice. It was clean and they had a crafts room. The rooms are spacious and they have a selection of items in the menu.

October 30, 2013

By wilcom

I am a friend or relative of a resident

This facility is designed exclusively for the care of residents with Alzheimer's disease. The staff and administration are very caring in their approach when dealing with residents. There are a number of activities to keep the everyone busy during the day. The meals are well prepared and taste very good. The facility is clean without any objectionable odors. The structure has a lot of natural light with high ceilings. The residents can go outside and enjoy the fresh air when the weather is nice with walkways, grass, plants and flowers that are attractive and well groomed. The facility is very open and attractive to the residents.

June 12, 2013

By Jennifer17

I visited this facility

The Laurels is a very, very nice community. It's gorgeous and it was thirty minutes closer to me than the other ones I visited. Everybody there was really helpful. I couldn't imagine anybody not liking to stay there but I just couldn't afford to get my father in law in there.

March 21, 2013

By tinabug98

I am a friend or relative of a resident

The Haven in the Village at Carolina Place seemed like a really good place and the layout was really good, but I'm not pleased with it at all. The staff has been in turmoil since we got there. They lost the director, then the nursing director, and the staff who work with the people directly do not care. I complained and they did nothing. Those people are still there and I think it's just they were against everything cheap. The food and the care is cheap, and it's bad. The only thing they furnished is the closet, which is broken. They have spelling activities for Alzheimer's patients, bingo, ice cream socials, and they take them out occasionally. I don't have a problem with their activities. They can improve on the food and hire people that actually care about the patient. My mom has Alzheimer's, so she can't tell you if she likes it there or anything.

May 26, 2012

By llcckk1

I am a friend or relative of resident

I have a friend who has a family member in this facility, they say they are very happy here. The staff and the enviorment of the facility are all in very good standings. I went to the facility to visit with my friends family member and really enjoyed first hand the attention not only did my friends family member recieve but I recieved as well. The entire Laurels staff welcomed me and assisted me with directions on how to get to the resident I was visitings room and also talked to me about how I was doing and how I was related to the resident. They seem like majority of the staff at the Laurels really do care and not to mention how neat the facility is. I really feel like this would be a good place for one of my loved ones to live and I am thankful for the care that my friends family member is recieving there as well.

May 07, 2012

By TinaR3

Other

This facility has a great sales pitch, but their follow through is nothing to write home about. My mother, who was at the beginning stage of dementia, went to live there after having had a stroke. They placed her at a dining table for her meals with 2 women who had had debilitating strokes and could not talk. This was extremely upsetting for my mother. On the 3rd evening there, she started complaining of pain in her leg. I told her to tell the nurse when she came around with her medicine. The next evening, I went to see her after work. She was still complaining of pain in the same leg. I asked if she had told the nurse and she said the nurse had just given her Tylenol. The staff had been bringing my mother's meals to her room for 2 days, because she said her leg hurt too much to go to the dining room. I felt her leg and it was cool to the touch. I called our doctor's office. They told me to bring her to the ER. Turned out, she had a blood clot in her thigh and one in her aorta. If I had not visited her that night, she could have lost her leg, according to the doctors. The night my mother was released from the hospital, I went to the Laurels at about 10pm to pick up her medicines. We had decided we were not going to bring her back there to live, so we brought her home. I went in and out of the facility about 5-7 times carrying armloads of my mothers things out to my car. No one stopped me to ask who I was or what I was doing until about the 5th trip. I could have been robbing somebody blind there. The front door was not locked and there was no staff whatsoever in the lobby area. Also, during my walks in and out, I heard a man yelling "Help!" over and over from his room, where the door was ajar. There was no aide in the hallway for over 10 minutes of this. I finally poked my head in his door and asked him if I could help him with something. He was 1/2 raised up in bed and shocked to see me. He asked who I was. I told him my mother lived there and I had heard him calling for help. He said he was ok, that he just gets nervous. I held his hand and chatted with him for a few minutes until I was sure he was ok. He was quiet the rest of the time I was making trips in and out with my mother's things. Seems he just needed a little TLC, which was lacking from the staff at The Laurels. This is not a place I would recommend anyone leave their loved one.

October 26, 2011

By Balangao

I visited this facility

This place is phenomenal! After three other places my mother was, this was by far the most caring, the best equipped, the staff was dependable, much more "giving," much more honest. I saw Administration zero-in on one who secretly mistreated a patient. No more stealing from patients at this facility.

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Memory Care Reviews for The Haven & The Laurels in the Village at Carolina Place

January 30, 2022

By Helen

I visited this facility

My husband will move into The Haven & The Laurels in the Village at Carolina Place. The residents seemed happy, and it was very clean. It did not have long hallways, and the common areas were very open and sunny. The food was very good. The memory care unit was a separate unit all on one floor. The outdoor areas were secured and accessible for the residents. The residents' rooms were adjacent to the common areas, so they could walk around in the evenings if they wanted to, and it's like a small town. Like they've got a hairdressing salon and an ice cream shop. It's all set up on the inside like a small town, so it feels like a little village on the inside. The staff was lovely.

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Costs for The Haven & The Laurels in the Village at Carolina Place

Cost of Assisted Living

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Photos of The Haven & The Laurels in the Village at Carolina Place

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Services and Amenities of The Haven & The Laurels in the Village at Carolina Place

Costs

Rent Plus Care Fees
Fee Structure Extra: We Offer A Month To Month Rental
Assisted Living Starting At: $3950/month
Memory Care Starting At: $3900/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Coffee Shop
Party Space
General Store
Tv Room
Garden And Patio
Resident Parking
Spa
Features Extra: Library, Fitness Room/Gym

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Medication Management
Physical Therapy
Nurse On Staff: Yes
Pharma

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts
Activities Extra: Computer Class

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Diet

Diabetic
Low Fat
Low Salt
Renal
Vegetarian

Languages

English

General

Resident Capacity: 48
Staff Patient Ratio: 15 To 1
Respite Care
Minimum Age: None
Pets: Small Pets Allowed

Range of services

Physical Therapy

Licenses

Licenses: North Carolina
State Licenses: HAL-060-104

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About The Haven & The Laurels in the Village at Carolina Place

Is this your business?

We've thought of everything at The Laurels at Carolina Place! The building is designed around individual neighborhoods, each with it's own personality, which fosters closeness and community within the residence. Each neighborhood contains a mixture of one- and two-bedroom, alcove, and studio apartments; each is handicap adaptable.

Residence features include a private, lockable entrance, individually-controlled thermostats, a 24-hour emergency call system, smoke detectors, a beautifully-appointed living room with a fireplace and a piano, an ice cream parlor, a community/activities room, a wellness room, and a hair salon. In addition, our residents enjoy a glassed veranda, which overlooks our landscaped yard. And for your dining pleasure, we provide three delicious meals a day, served restaurant style in our dining room.

The Haven is an assisted living residence designed, programmed, and staffed for individuals with early, middle, and late stages of Alzheimer's and dementia.

Tailored to enhance dignity and foster independence, The Haven has licensed, onsite nurses and offers a progressive approach, which encourages family participation through care planning, education, special events, and support groups.

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