Monroe Rehabilitation Center

I have been in and out of this facility for 7 years. The staff here are the BEST--so loving and dedicated to the residents. Whether it's the sound of laughter coming down the hall from one of the fun activities going on, the proud smile on a resident's face after meeting a challenging goal with therapy, or the sight of a resident up enjoying themselves after being nursed back to health from an illness, I am constantly reminded why I chose this facility.

Great place for your loved one to be cared for. I have family there and they are well taken care of. No compliants, overall great staff. Facility is always clean!

I recently had a family member in the facility. The first night they had a fantastic male CNA, very caring heart and seemed be be very attentive. However it smelled like urine every visit and their was no warmth or feeling of true concern for the patient other than this gentleman. My family member was continuously put in diapers which was degrading and laid in their own uri e and poop for quiet a while.. This happened. Often. Orders were not followed by the RN nurses from their doctor and causing serious problems when surgery was scheduled. I would not recommend this facility as it is sad the way you see patients being uncared for when you feel they should be. I do feel two of the admin staff seemed to care.. But this is unexceptble for providing the quality of life for those who are admitted into a facility to be cared for while family members are trying to work thinking their loved ones are cared for professionally by the staff members..

My father Archie was a alzheimer's unit resident. He really loved the facility. The staff is A+ and provided personal and group attention. Dad loved the trivia games and calling Bingo. Over time dads health failed and the nursing staff and hospice took great care of him again. The day he passed I walked in and found the caretakers holding his hand and talking to him. My sister and I took over and they gave us privacy. The pastor stopped in and prayed and sang a wonderful song for Dad. A few moments later he was in heaven. Staff, Facility, and true caring for residents can't be beat.

My father went here after his stroke and they were wonderful! The therapy department was excellenent. They really got my dad back to his old self and focused a lot on helping our family understand his condition and what we as a family could do to help him. The nursing department was wonderful they had the same nurses and aids who cared. I don't agree about the smell there was never an odor unless they were changing my dad. Its an older building but I wouldn't send my family now anywhere else. The other patients were very friendly and my dad started going to a lot of the activities it really helped keep his spirits up. This place was fantastic

When you walk in Monroe Rehabilitation Center, it smelled like urine. The lady that gave us the tour didn't give a straight answer. She was kind, but she was vague. They were nasty. I didn't like it at all. The people were not happy as far as you could tell. It was just more depressing than any of the other places.

Recently, I placed my Mother in this facility, I was so happy to have her there, the Admissions department was great, they were extremely helpful. It wasn't long after the admission process was over, I noticed strange happenings. The room was cleaned for days, my Mother's call light would ring for long periods of time before being answered. I found her soiled with her own feces and urine on many occasions. The Nursing staff was rude and seemed to care less about my concerns. My Mother's had no appetite and wasn't eating, the lady from the kitchen told me that if I don't like what that was being served to take my Mother home. I WOULD NOT ever recommend anyone taking someone they loved to this care facility, if that is what you call it. I spoke with my Mother's primary care doctor and he said that many of his patients have gone there for rehab and care and have had bad experiences.

This facility has made alot of positive changes over the years. I have has several family members there for rehab. The rehab team is by far the best ,you can really tell rhey care for their patients and their outcomes. The whole team there have got big hearts and it shows. While it is not new, it was clean and they were making improvements. I would recommend it for both short term rehab or long term care. They truelly have a lot of heart.