Monroe Rehabilitation Center

I recently had a family member in the facility. The first night they had a fantastic male CNA, very caring heart and seemed be be very attentive. However it smelled like urine every visit and their was no warmth or feeling of true concern for the patient other than this gentleman. My family member was continuously put in diapers which was degrading and laid in their own uri e and poop for quiet a while.. This happened. Often. Orders were not followed by the RN nurses from their doctor and causing serious problems when surgery was scheduled. I would not recommend this facility as it is sad the way you see patients being uncared for when you feel they should be. I do feel two of the admin staff seemed to care.. But this is unexceptble for providing the quality of life for those who are admitted into a facility to be cared for while family members are trying to work thinking their loved ones are cared for professionally by the staff members..

My father Archie was a alzheimer's unit resident. He really loved the facility. The staff is A+ and provided personal and group attention. Dad loved the trivia games and calling Bingo. Over time dads health failed and the nursing staff and hospice took great care of him again. The day he passed I walked in and found the caretakers holding his hand and talking to him. My sister and I took over and they gave us privacy. The pastor stopped in and prayed and sang a wonderful song for Dad. A few moments later he was in heaven. Staff, Facility, and true caring for residents can't be beat.

My father went here after his stroke and they were wonderful! The therapy department was excellenent. They really got my dad back to his old self and focused a lot on helping our family understand his condition and what we as a family could do to help him. The nursing department was wonderful they had the same nurses and aids who cared. I don't agree about the smell there was never an odor unless they were changing my dad. Its an older building but I wouldn't send my family now anywhere else. The other patients were very friendly and my dad started going to a lot of the activities it really helped keep his spirits up. This place was fantastic

When you walk in Monroe Rehabilitation Center, it smelled like urine. The lady that gave us the tour didn't give a straight answer. She was kind, but she was vague. They were nasty. I didn't like it at all. The people were not happy as far as you could tell. It was just more depressing than any of the other places.

Recently, I placed my Mother in this facility, I was so happy to have her there, the Admissions department was great, they were extremely helpful. It wasn't long after the admission process was over, I noticed strange happenings. The room was cleaned for days, my Mother's call light would ring for long periods of time before being answered. I found her soiled with her own feces and urine on many occasions. The Nursing staff was rude and seemed to care less about my concerns. My Mother's had no appetite and wasn't eating, the lady from the kitchen told me that if I don't like what that was being served to take my Mother home. I WOULD NOT ever recommend anyone taking someone they loved to this care facility, if that is what you call it. I spoke with my Mother's primary care doctor and he said that many of his patients have gone there for rehab and care and have had bad experiences.

This facility has made alot of positive changes over the years. I have has several family members there for rehab. The rehab team is by far the best ,you can really tell rhey care for their patients and their outcomes. The whole team there have got big hearts and it shows. While it is not new, it was clean and they were making improvements. I would recommend it for both short term rehab or long term care. They truelly have a lot of heart.

My mom had her rehab at Monroe Rehabilitation Center. The staff seemed to take care of all the patients. The therapist worked with all the patients. They provided entertainment just about every day. They had bingo, local talents came in and perform. Some of the college kids from the local colleges came in and do activities with the patients and play games with them. They provided transportations to doctor's appointments. They brought their food to their room, but they do had a small dining area. It was an older facility. It could stand some renovations. The rooms were plain and they could upgrade some of their modern day technology. However, it was in a pretty good shape and they had kept their standard and sanitation with the health department.

I do not know where to start listing the issues i see at this place. I visited a friend's grandmother and was shocked at the building and furniture/equipment's age and condition. The hallway carpet alone gave me nightmares. Parts of the ceiling are bubbled. The room furnishing are old and overall very depressing. My friend mentioned that she hadn't seen anyone using gait belts when working with someone. I saw 2 poeple doing therapy in the hallway and while the pushed a wheelchair behind the person no gait belt was ever used. While i was there the nurse button was pressed for a bathroom need and after 20 minutes we just had to go find someone. Now the thing that bothered me the most was over hearing someone telling patient in another room 'why didn't you call one of us before you sh#t yourself.' I would never place a family member of mine in this facility