Southpoint Rehabilitation and Healthcare Center
6000 Fayetteville Road, Durham, NC 27713
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Reviews of Southpoint Rehabilitation and Healthcare Center in Durham, North Carolina
3.13
(22 reviews)
Facility
3.2
Staff
3.5
Food
2.7
Activities
3.0
Value
3.0
Jojopina
1
|
July 12, 2023
My mother received the absolute worst care. When I think about her stay I still feel sick. The staff could care less, are lazy, rude, and mean. The food is garbage. My mother lost 10 lbs during her stay. Personal care is non-existent. Social worker made mistake after mistake and meetings never happened. Director could absolutely care less. We went in to bath her, we brought her food, changed her soaking wet diaper every day, and basically provided all the care she was supposed to get from the staff who didn’t care! Please reconsider using this facility. The shower room smelled lik actual feces. Oh my gosh, it was disgusting. I could go on and on and on and on about the poor care my mother received……..
Hazey
1
|
June 18, 2023
I checked into Southpoint Rehabilitation and Healthcare Center directly from discharge at UNC hospital. The place was selected by family based on a high rating compared to other available facilities with open beds. My review will be limited to the residence facility and not the PT staff. Why? because I checked myself out after a few hours. The place shabby, and the promises o clean comfortable, caring are fraudulent. I was checked in by a staff member” filling” for someone. Introduced to a nurse who was not in good spirits and was to put me in my room. Unfriendly and aggressive best describe her (I later learned she near the end of a 16 hour shift). Left alone I looked the room over. The furnishings seemed to be from stuff discarded by other places. An narrow cabinet for clothes (2.5 ft wide ) no hangers, wood veneer missing from a large area of the front and the one drawers handle broken and dangling. There was what appeared to be a large armoire but when opened it was once a television cabiinet and was still configured for one, no way to hang clothes there. I did find some hooks in the frontwall for hanging things. I am wheelchair bound but the room was not intended for use with one. I could not reach the only sink becausek of location nor could I reach the paper towels. The bathroom was inaccessible to entry in a wheelchair. Using it would require assistance just like to enter. The shower had no room and was filled with spare linens, towels and toiletries basket. There was no where else to put them. Well you get the idea. Then dinner arrives in room and was inedible was not what the menu had on it and was cold. Meanwhile the noise level was high, a caucaupheny of crying, screaming and a loud verbal fight (t between staff and a resident ) I decided not to stay overnight and allow them to bill. Their near $1000.00 per day fee.
dmweeks
1
|
June 27, 2021
Food not eatable. Staff non responsive. Urine left for 12 hours once, not the only time it was left standing. My room was never in 15 days truly clean. The only food I had was brought by my husband. They couldn’t or wouldn’t prepare healthy meals, I’m a diabetic and a vegetarian never was I presented anything I would eat. It was an absolutely horrible 15 day experience.
Provider Response
ReviewerRD#0315c
3
|
April 7, 2021
My mom was sent to Brian Center Southpoint (Formerly Brian Center Health and Rehabilitation) because she had a fracture in her leg and it was recommended by the medical staff that she go there for rehab purposes. It's OK and it's not anything like bells and whistles, so we're just kinda dealing with it. As far as I know, they're treating the residents professionally and with courtesy. We are not allowed to go into the facility per se, and I only saw a couple of people from the staff there and they seemed OK. She says the food is pretty good. She gets a lot of the same stuff throughout the course of the week, but overall it's OK, she hasn't really complained, and we are allowed to bring food to her.
Provider Response
E Jensen
5
|
October 31, 2020
I was a patient at Brian Center Southpoint for 6 1/2 weeks following jaw surgery. I would like to commend and thank the entire staff for taking such good care of me. They all made my rehab as pleasant as could be expected. Bravo !! Highly recommended for any rehabilitation. The WiFi/internet could be better.
Provider Response
Nicole21
1
|
January 29, 2020
Do Not send your family member here! Especially if you love them and want to see them again. My grandmothers room was dirty and someone stole her soap. I mean how pathetic does one have to be to steal from a patient who is elderly? I wish I could right a nice review but I can't. And I will continue to review this place until changes are made to management and staff. This place is total joke!!!
Provider Response
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Services and Amenities of Southpoint Rehabilitation and Healthcare Center in Durham, North Carolina
General
- Resident Capacity: 140
Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
2.0
About Southpoint Rehabilitation and Healthcare Center in Durham, North Carolina
Southpoint Rehabilitation and Healthcare Center is a Senior Living provider in Durham, North Carolina that offers residents Nursing Homes services. Contact Southpoint Rehabilitation and Healthcare Center for more details on services and rates.
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